Background: Literature suggests that owners of pets with diabetes mellitus are not adequately supported by veterinary professionals to manage their pet's condition. Quality of life assessments for diabetic pets in practice often focus on the animal's clinical signs and overlook owner feedback. Aims: To investigate client perspectives on how having a dog or cat with diabetes mellitus affects pet and owner quality of life, the challenges faced and management options available, and how support could be improved. Methods: A questionnaire was designed using the online tool ‘NoviSurvey’ and completed by UK-based owners. Results: Out of the 99 valid responses, 26% of participants disagreed that their veterinary practice supported them with their pet's diabetes mellitus. Results showed that diabetes mellitus is perceived to have a significant effect on quality of life of not only the pet with the disease but also the owner who is managing it. Conclusions: The effects of having a pet with diabetes mellitus on quality of life are being overlooked by the veterinary profession. Online support groups are an important platform for these owners to connect but should not be their primary source of advice because of a lack of veterinary support. Registered veterinary nurses are well placed to carry out regular quality of life assessments and provide evidence-based advice during clinics.
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