Organizational Resilience Research Articles

Does entrepreneurs’ psychology and organizational resilience of SMES: empirical findings from Central Africa

Does entrepreneurs’ psychology and organizational resilience of SMES: empirical findings from Central Africa

The Influence of Leadership Behavior Assessments and Servant-Oriented Leadership on Employee Engagement

Employee engagement is vital for organizational success, driving productivity, innovation, and resilience. Despite efforts to enhance engagement, challenges persist, particularly in adapting to remote and diverse workforces. This research evaluates the influence of leadership behavior assessments and servant-oriented leadership on employee engagement within Chinese organizations. The study also uses a quantitative research design based on questionnaires to explore how demographic factors impact engagement levels. Findings reveal that differences in occupation and Types of Job generate differences in Employee Engagement, emphasizing the need for tailored engagement strategies. Additionally, Leadership Behavior Assessments and Servant-oriented Leadership demonstrate significant positive impacts on Employee Engagement, underscoring the critical role of effective leadership in driving engagement and enhancing organizational performance. Integrating servant leadership principles into leadership development programs can foster a collaborative and productive work environment, ultimately contributing to organizational success.

Tying Up Loose Ends in Organizational Resilience– Current Status and Future Directions

Tying Up Loose Ends in Organizational Resilience– Current Status and Future Directions

Continuity in public transport provision during the Covid-19 pandemic – responding to organisational and health challenges facing workers

PurposeThis paper explores and analyses the major challenges faced by both customer-facing and office-based public transport employees during the early stages of the Covid-19 pandemic and the responses of their employers to their concerns.Design/methodology/approachQualitative semi-structured interviews and focus groups were carried out, involving 39 employees and directors representing a wide range of professionals working in the transport sector in three European countries, Poland, Ireland and the UK. Data were analysed through thematic analysis and the emerging issues explored.FindingsMajor employee challenges included: access to resources for safe working; worker mental health and well-being; and the effects of changing working practices, particularly flexible working, on their wider household circumstances and work–life balance (especially combining childcare responsibilities with work). First, physical health safety measures (such as PPE) were put in place for all workers, although sometimes with delays. Second, concerning practical support for mental health and well-being at work, the findings highlight that their employers’ practical support was considered limited by some customer-facing participants. In contrast, participants working from home were offered considerably greater employer support for their well-being, including increased and regular communication regarding work and non-work-related topics to tackle isolation and lack of social interactions. Third, work–life balance, and especially childcare were significant issues for those working from home. To improve organisational resilience, employer support for workers needs to better reflect employees’ job role, work setting and location, as well as their household demands such as childcare.Practical implicationsThe lessons learned from this study contribute to future employer responses and practices and their organisational resilience, both in times of major crises and also for improving mental-health and childcare support in normal times.Originality/valueThe study considers the role of employee perspectives on organisational resilience and service continuity in public transport during a crisis and in three countries. Importantly, the data were gathered contemporaneously during the early stages of the pandemic, and so are not influenced by retrospective rationalisation or uncertain recollections.

Functional brain network organization and multidomain resilience to neighborhood disadvantage in youth.

Though youth living in disadvantaged neighborhoods experience greater risk for poor behavioral and mental health outcomes, many go on to show resilience in the face of adversity. A few recent studies have identified neural markers of resilience in cognitive and affective brain networks, yet the broader network organization supporting resilience in youth remains unknown, particularly in relation to neighborhood disadvantage. Moreover, most studies have defined resilience as the absence of psychopathology, which does not consider growing evidence that resilience also includes positive outcomes across multiple domains (e.g., social, academic). We examined associations between brain network organization and multiple resilience domains in a sample of 708 twins (7-19 years old) recruited from neighborhoods with above-average poverty levels. Graph analysis on functional connectivity data from resting-state and task-based functional magnetic resonance imaging was used to characterize features of intrinsic whole-brain and network-level organization, from which we explored associations with resilience in three domains: psychological, social, and academic. Fewer connections between a brain network involved in self-referential processing (i.e., default mode network) and the subcortical system were associated with greater social resilience. Further, greater whole-brain functional integration (i.e., efficiency) was associated with better psychological resilience among youth with relatively lower levels of cumulative adversity exposure. Alternatively, lower whole-brain efficiency and higher whole-brain robustness to disruption (i.e., assortativity) were associated with greater psychological and social resilience among youth with relatively higher levels of cumulative adversity. These findings advance support for multidimensional resilience models and reveal distinct neural mechanisms supporting resilience to neighborhood disadvantage across specific domains in youth. (PsycInfo Database Record (c) 2024 APA, all rights reserved).

Overcoming social and ethical challenges of AI through organizational resilience. A PLS-SEM approach

Overcoming social and ethical challenges of AI through organizational resilience. A PLS-SEM approach

Strategic Risk Management and Organizational Resilience in Rwanda: A Case of Military Medical Insurance

Strategic Risk Management and Organizational Resilience in Rwanda: A Case of Military Medical Insurance

Building a Resilient and Adaptive Organization Through Mindset Shifts and Continuous Learning

In a world characterized by constant change and disruption, organizations must embrace adaptability, resilience, and continuous learning to remain competitive. This article explores how leaders can build "future-fit" organizations through strategic mindset shifts and by fostering cultures of experimentation and growth. A focus on learning orientation, growth mindset, and adaptive problem-solving equips organizations to navigate challenges and seize emerging opportunities. The article also examines key practices such as scenario planning, agile methodologies, and internal learning programs that ensure continuous development and operational flexibility. Case studies of organizations like Amazon, Anthropic, and Netflix demonstrate how these principles translate into sustained success. Ultimately, organizations that cultivate future-readiness through innovation, reinvention, and learning will thrive in the face of uncertainty and lead in an ever-changing landscape.

Building organizational resilience through transformational leadership adaptive culture as a key enabler

Building organizational resilience through transformational leadership adaptive culture as a key enabler

THE ROLE OF EMOTIONAL INTELLIGENCE IN CRISIS LEADERSHIP: EFFECTS ON EMPLOYEE MORALE AND ORGANIZATIONAL RESILIENCE

This research paper examines the role of emotional intelligence (EI) in crisis leadership and its influence on employee morale and organizational resilience. By analyzing theoretical frameworks such as Golemans Emotional Intelligence Model, Transformational Leadership Theory, and Crisis Management Theories, the study establishes the significance of EI as a critical asset for leaders navigating crises. The paper delves into how emotionally intelligent leaders-who demonstrate empathy, self-awareness, and effective communication-enhance employee morale, create a supportive work environment, and build trust during times of uncertainty. Key findings indicate that leaders with high EI can mitigate the negative emotional impacts of crises, thereby preserving morale, fostering a sense of security, and promoting collective resilience. Furthermore, the research reveals that emotionally intelligent leadership not only addresses the immediate emotional needs of employees but also contributes to long-term organizational resilience by fostering a culture of psychological safety and adaptability. Through real-world case studies, the paper contrasts the outcomes of EI-driven leadership with those of low EI leadership, highlighting the far-reaching impact on employee engagement, productivity, and overall organizational stability. The implications suggest that developing emotional intelligence in leaders is essential for maintaining a motivated and resilient workforce capable of navigating complex and unpredictable business environments. Ultimately, the research underscores the strategic importance of integrating emotional intelligence into crisis leadership to ensure sustainable organizational success and employee well-being.

Organisational resilience and recovery of tour operators: towards a challenge-metamorphosis model

ABSTRACT This study proposes the Challenge Metamorphosis Model (CMM) to understand the resilience and recovery of tour operators following the COVID-19 pandemic. CMM builds on challenges, crisis management, and resilience strategies to understand how businesses evolve or undergo a metamorphosis following disruptive external events. Twenty-five semi-structured interviews were carried out among Indian tour operators to understand the challenges they faced during the COVID-19 pandemic, their responses, and views on recovery and resilience. Data were analysed using thematic analysis followed by network analysis that applies Spradley’s semantic relationships to explore the latent relationships among three key concepts: challenges, recovery strategies, and resilience. Results revealed that tour operators employed a multiplicity of interrelated crisis and recovery strategies to deal with COVID-19 challenges, prompting a business metamorphosis in some cases. The findings have theoretical implications for crisis management and managerial strategies through the proposed CMM to strengthen the response and resilience of tour operators.

Can the organization perform effectively during a crisis? Brand performance and organizational resilience are key

Can the organization perform effectively during a crisis? Brand performance and organizational resilience are key

Flexible HRM systems aid organization resilience the role of digital capabilities and intellectual capital

Flexible HRM systems aid organization resilience the role of digital capabilities and intellectual capital

Building organizational resilience the role of sustainability and digitalization factors

Building organizational resilience the role of sustainability and digitalization factors

Navigating an uncertain environment strategic leadership to build a resilient organization

Navigating an uncertain environment strategic leadership to build a resilient organization

The Strategic Role of Digital Transformation: Leveraging Digital Leadership to Enhance Employee Performance and Organizational Commitment in the Digital Era

Given the rapid advancements in the digital transformation era, digital leadership has become essential for enhancing employee performance and organizational commitment. This study specifically examines the mediating role of digital transformation in the relationship between digital leadership, employee performance, and organizational commitment, drawing on data collected between June and August 2024 from 579 participants across diverse industries. The findings demonstrate that digital leadership significantly enhances employee outcomes by driving digital transformation, which serves as a crucial intermediary that amplifies the positive effects of leadership. This research underscores the importance of aligning leadership strategies with digital transformation initiatives, especially in the DT-driven business landscape, to promote sustainable growth and maintain a competitive edge. By highlighting the combined influence of leadership and digital transformation on employee performance and organizational commitment, this study provides valuable insights for organizations addressing the complexities of digital change. It also emphasizes the pivotal role of leadership in fostering innovation and organizational resilience in the digital transformation era.

The role of data governance in enhancing cybersecurity resilience for global enterprises

Data governance plays a critical role in enhancing cybersecurity resilience for global enterprises. In the face of increasingly sophisticated cyber threats, coupled with rising regulatory demands such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), enterprises must implement robust data governance frameworks to safeguard data integrity, availability, and confidentiality (Ramirez et al., 2008). Effective data governance involves a combination of policies, procedures, and technologies that align with an organization’s overall cybersecurity strategy (Khatri & Brown, 2010). This paper provides a comprehensive analysis of the critical intersection between data governance and cybersecurity, emphasizing the link between governance structures, risk management processes, and technological innovations in mitigating evolving cyber threats (Weber et al., 2009). Additionally, we explore the essential role of data stewardship, stakeholder responsibilities, and the deployment of advanced technologies, such as artificial intelligence (AI) and machine learning (ML), in fostering organizational resilience (Arora & Pedersen, 2017). Through case studies and best practices, the study presents a conceptual framework that enables global enterprises to adapt to the fast-changing cybersecurity landscape while maintaining compliance with international data regulations. By addressing key elements such as access control, data classification, and real-time monitoring, this research underscores how comprehensive data governance frameworks serve as a foundation for enhanced cybersecurity resilience in today’s digital economy (Da Veiga & Eloff, 2007).

One faith for different realities: accounting and management practices of Benedictine monasteries

Purpose This paper aims to explore how the accounting and management practices of monastic institutions were shaped by their surrounding social, political, geographical and economic environments, as well as religious ideologies, during critical historical periods. Design/methodology/approach By applying institutional theory and the comparative international accounting history perspective, this study conducts a comparative analysis of archival records from two monasteries, examining how their accounting and managerial practices were influenced by differing institutional logics. The research relies on systematic archival data collection, complemented by secondary sources, to analyze how religious beliefs shaped the accounting and management practices of these institutions and the degree of convergence between the two. Findings This study found that both monasteries adapted their accounting and management practices to their external environments. San Placido demonstrated resilience amidst disruptions such as wars and earthquakes, while Silos showed financial sophistication through diverse income streams. The resilience of these institutions was driven by their ability to align internal operations with external political, economic and social factors. This adaptability, coupled with strategic management, enhanced their capacity to maintain financial stability, illustrating the direct link between external changes, organizational resilience and improved financial health. Research limitations/implications This study highlights the historical interplay between religious principles and accounting management practices in Benedictine monasteries by comparing two monasteries. It reveals how external environments shape internal operations, showcasing the resilience and adaptability of these institutions in maintaining financial sustainability through the alignment of external pressures with internal resilience mechanisms, which in turn bolster their financial health. Originality/value This research contributes valuable insights to historical managerial and accounting literature, shedding light on the financial resilience and strategies used by Benedictine monasteries. It underscores the enduring respectful legacy of their accounting practices and the unique interplay between spiritual devotion and organizational structure within these institutions.

The hazard analysis of passenger-cargo ferries: a revised risk matrix model based on fuzzy best-worst method.

Improving hazards in maritime transport is essential to maintain the reliability and sustainability of the industry, ensure safety and security, and support global trade and economic growth. This paper is aimed at analyzing the hazards of passenger-cargo ferries (PCFs). The novelty of this paper is fourfold: (1) developing a revised risk matrix (RRM) model with considering the adaptability-based resilience of organization to assess PCFs' hazards, (2) identifying risk factors (RFs) in ferry navigation and developing adaptive strategies to mitigate hazards, (3) applying the fuzzy best-worst method (BWM) to determine the RFs' weight, and (4) employing the leading Taiwanese passenger-cargo ferry operator (the Taiwan-ferries case) as an empirical study to verify the proposed model. The empirical result can provide pragmatic information for ferry operators to improve the safety of their ferry navigations. Additionally, the proposed RRM model can provide a methodological reference for related research in hazard management.

Psychological capital and social capital: Resilience building in the post-pandemic hotel industry in Malaysia

The post-pandemic economic uncertainty has profoundly affected the hotel sector, which was among the earliest casualties and continues to grapple with protracted recovery hurdles. This turmoil has taken a toll on the mental, emotional, and physical well-being of both current and former hotel workers, exacerbating employability issues in the broader tourism industry. This study, involving 36 participants (20 former hotel employees who left during the pandemic and 16 who remained employed), utilized interviews and thematic analysis to explore the role of Psychological Capital (PsyCap) components in the lives of these workers. The findings highlight the significance of enhancing employees’ PsyCap to bolster their mental well-being, enabling them to navigate adversities, particularly in the post-pandemic era. Moreover, the study emphasizes the role of Social Capital in reinforcing and sustaining employees’ PsyCap during crises, ultimately fostering organizational commitment. These results carry important implications for hotel organizations. To address pandemic-induced challenges, these entities should prioritize creating a supportive work environment that encourages employee retention during and beyond the pandemic. These measures can enhance organizational resilience and provide a competitive edge in addressing post-pandemic workforce challenges.