Organizational Relationships Research Articles

Mediating role of capabilities in organisational agility-performance relationship in J&K, India

PurposeThis study examines the impact of organisational agility on the performance of higher education institutions. It also aims to explore the mediating role of various capabilities, namely, service innovation, technology capability, learning capability, and collaborative knowledge creation, in the agility-performance relationship.Design/methodology/approachThe sample of this study includes teaching staff of two prominent state universities of J&K, India. The study employs Exploratory Factor Analysis (EFA) and Structured Equation Modelling (SEM) for scale purification and hypotheses testing.FindingsThe results show that organisational agility positively influences performance of higher education institutions. Capabilities, namely, service innovation, technology capability, learning capability and collaborative knowledge creation, partially mediate the organisational agility-performance relationship.Research limitations/implicationsThe sample comprises teaching staff of two established universities of J&K, India.Practical implicationsFor sustenance in the turbulent environment, higher educational institutions should employ practices like regular modification of academic programs, increasing the speed of logistics activities, investing in high-ended software and hardware facilities, and developing an open environment for the exchange of ideas by employees. Policy formulation should encourage adopting agile practices in higher education institutions for enhanced performance.Originality/valueThis paper focuses specifically on organisational agility and its impact on the performance of higher educational institutions. The study contributes to the agility literature by testing the mediating roles of service innovation, technology capability, learning capability and collaborative knowledge creation collectively in the relationship between organisational agility and performance, concluding that all these capabilities except service innovation enhance the effect of organisational agility on performance.

Pelaksanaan Kegiatan Ekstrakurikuler Keagamaan dalam Membentuk Nilai-Nilai Pendidikan Agama Islam di Madrasah Tsanawiyah Darul Ulum Waru Sidoarjo

This research is motivated by the problem of moral and moral degradation of students which is currently widespread. Therefore, religious extracurricular activities at MTs Darul Ulum Waru are present as a curative solution for the current generation and preventive for future generations. This article is the result of field research using qualitative research methods. Data collection was carried out through observation, interviews and documentation. Then the data results were analyzed using descriptive research. The results of the research show that the formation of Islamic religious education values ​​in students at Madrasah Tsanawiyah Darul Ulum Waru Sidoarjo has begun to appear, is developing well and has begun to be implemented in everyday life. The factors that influence continuity during the activity process are oneself, teachers, family and the environment. The internal supporting factors include the many parties who support the continuity of activities, the availability of supporting facilities and infrastructure, the high level of enthusiasm of students. Meanwhile, externally, namely competent trainers, extensive organizational relationships and various events/competitions at various levels. Internally, the problems found were the low interest of students in taking part in extra qiro'ah and the busyness of trainers, while from an external perspective, namely parental permission.

School Nurse Leadership and the Implementation of School-Based Support for LGBTQ+ Students.

In 2021, the National Association of School Nurses published an updated position statement affirming the unique position of school nurses to support the health and well-being of lesbian, gay, bisexual, transgender, and queer/questioning (LGBTQ+) students who are faced with a variety of health disparities rooted in experiences of stigma, discrimination, and bias. The 5-year cluster randomized controlled trial "Reducing LGBTQ+ Adolescent Suicide" leveraged school nurses as leaders to facilitate the uptake of six evidence-informed, LGBTQ-supportive practices in New Mexico high schools. We analyzed 5 years of interview data from 24 school nurses in 13 intervention schools to examine what factors impacted their ability to serve as an effective leader for this initiative. Several factors including job characteristics, leadership and organizational skills, relationships and reputation, and personal commitments emerged from analysis. Contextual factors, such as working in urban or rural school, and the size of the school also influenced nurses' leadership.

An Unavoidable Mind-Set Reversal: Consciousness in Vision Science.

In recent decades, the debate on consciousness has been conditioned by the idea of bottom-up emergence, which has influenced scientific research and raised a few obstacles to any attempt to bridge the explanatory gap. The analysis and explanation of vision conducted according to the accredited methodologies of scientific research in terms of physical stimuli, objectivity, methods, and explanation has encountered the resistance of subjective experience. Moreover, original Gestalt research into vision has generally been merged with cognitive neuroscience. Experimental phenomenology, building on the legacy of Gestalt psychology, has obtained new results in the fields of amodal contours and color stratifications, light perception, figurality, space, so-called perceptual illusions, and subjective space and time. Notwithstanding the outcomes and the impulse given to neuroscientific analyses, the research carried out around these phenomena has never directly confronted the issue of what it means to be conscious or, in other words, the nature of consciousness as self-referentiality. Research has tended to focus on the percept. Therefore, explaining the non-detachability of parts in subjective experience risks becoming a sort of impossible achievement, similar to that of Baron Munchausen, who succeeds in escaping unharmed from this quicksand by pulling himself out by his hair. This paper addresses how to analyze seeing as an undivided whole by discussing several basic dimensions of phenomenal consciousness on an experimental basis and suggesting an alternative way of escaping this quicksand. This mind-set reversal also sheds light on the organization and dependence relationships between phenomenology, psychophysics, and neuroscience.

Job demands and resources perceived by hybrid working employees in German public administration: a qualitative study

BackgroundHybrid working arrangements that combine remote and office work are on the rise. Although hybrid work has been associated with mental health benefits in employees, challenges in the transformation to hybrid persist particularly in public administration organizations which have been connected to a pronounced culture of presence and inadequate technical infrastructure. Further evidence on the link between hybrid working conditions and employee health is needed. To support the establishment of healthy hybrid working conditions, this study aims to identify employees' job demands, resources and support needs in public administration.MethodsSemi-structured interviews were conducted with N = 13 employees who work hybrid in public administration organizations in Northern Germany between February and May 2023. Interviewees were asked about their perceived job demands, resources, and support needs in hybrid work. The data was analyzed in a deductive-inductive approach of qualitative content analysis, primarily supported by the job demands-resources model as a theoretical framework.ResultsSeveral job demands, e.g., an increase in work and meetings, and resources such as personal freedom and responsibility, were identified in the context of hybrid work. A multitude of the reported job resources and demands relate to work organization and social relationships. The results disclose discrepancies between participants' experiences of job demands and resources, underlining the subjectivity of employees' perceptions of hybrid working conditions. Interviewees' support needs for hybrid work also varied, encompassing structural-level aspects such as increased acceptance and promotion of hybrid work in the organization as well as behavioral-level aspects, for instance, strategies and self-discipline for boundaries and structure.ConclusionsThis study provides a first comprehensive overview of the job demands, resources and support needs in hybrid work in public administration. This study builds an important basis for further research to understand the impact of hybrid working conditions on health-related employee outcomes. The identified support needs provide a valuable point of reference for health-promoting hybrid working conditions which public administration employers should begin establishing as early as possible in the ongoing transition to hybrid work.

Satisfaction-based patient classification: Improving the quality of healthcare services

ABSTRACT Patient satisfaction is crucial for evaluating healthcare quality. However, its potential as a patient classification strategy remains to be explored, leaving healthcare institutions without clear guidance in this regard. This study introduces a comprehensive approach for classifying health service patients based on their satisfaction levels with the aim of enhancing service quality and overall patient experience. The proposed model involved five key steps: questionnaire, data analysis, classification analysis, classification function, action and check. The analytical support for this approach was derived from factor analysis, k-means clustering, and multiple discrimination analysis. In this study, 288 valid responses were collected from medical and dental clinics in Brazil, which comprised a convenience sample. This approach identified four quality factors – interaction, physical environment, service outcome, and waiting time – and two patient groups based on satisfaction levels, highlighting service outcome and waiting time as pivotal factors in patient clustering. This study addressed the challenges of identifying target patient groups and classifying them to enhance satisfaction while maintaining the quality of healthcare services. Future studies could replicate this methodology by incorporating variables that capture client-specific organizational relationships. This will contribute to refining strategies for enhancing service quality and patient satisfaction in diverse healthcare settings.

To Study the Relationship Between Assertiveness and Job Satisfaction in the Workplace

The following study aims at establishing the relationship between assertiveness and job satisfaction in the workplace environment. Assertiveness, that involves the capability of freely advocating for one’s self and assertive rights whilst respecting other people’s rights in organizational relationships is a core interpersonal competence. Employees’ job satisfaction, on the other hand, is a critical measure of their level of satisfaction in their workplace that influences productivity, turnover and subsequently organizational outcomes. Survey questionnaire was used to obtain data from a diverse sample of employees that include the level of assertiveness and job satisfaction. Researched questions and hypotheses testing were based on correlation and one way ANOVA procedures with a view of ascertaining the nature and extent of relationship between assertiveness and job satisfaction. The present research reveals that assertiveness bears a positive though insignificant association with job satisfaction. Gender does not significantly influence job satisfaction; however, gender plays a crucial role in determining assertiveness levels. On the same note, no significant differences were found in assertiveness and job satisfaction among the age groups

Why does one trust? A 360-degree perspective on the role of position power in weighting trustworthiness factors

ABSTRACT The purpose of the current paper is to explore the influence of the perceived trustworthiness factors of ability, benevolence and integrity on general and specific trust across supervisors, subordinates and peers with the same focal referent. This study used a 360-degree approach to examine how positional power asymmetries influence the relationship between trustworthiness and trust for a general and situation-specific referent. Data were obtained from military supervisors (N = 200), peers (N = 123), and subordinates (N = 85). Measures of trustworthiness and trust of a common military officer were obtained. Supervisors and subordinates differed in their relative weighting of trustworthiness factors (i.e. ability, benevolence, and integrity) when evaluating general and specific trust. Peers evidenced no difference in the relative weighting of trustworthiness factors. The relationship between benevolence and specific trust was stronger for subordinates than for supervisors. One implication of our findings is that trust can develop differently in bottom-up versus top-down organizational relationships. This study provides evidence that supervisors and subordinates emphasize different aspects of trustworthiness when evaluating their trust of a focal officer, and this process was different for general versus specific trust referents. The study also extends previous research by replicating previous findings across raters.

Applying Organisational Support Lenses for Employee Retention: The Role of Supervisor Support and Compensation Fairness

Employee retention is critical, yet organisations face challenging talent markets and increasing turnover costs from departing staff. This study examines drivers of retention for professional workers to isolate actionable focus areas for organisations. Drawing on organisational support theory, perceived organisational support, compensation fairness, and quality leader-member exchange relationships are hypothesized to reduce turnover intentions. Survey data from a sample of 120 employees analysed using PLS-SEM, confirmed perceived organisational support as the strongest predictor, followed by compensation equity and supervisor support. All three fulfil socioemotional needs that build affective commitment and loyalty when present. Practical recommendations center on monitoring support perceptions through pulse surveys, purposeful communications conveying care for employees, and leader training on nurturing developmental relationships. Investing in perceived support elements represents a high-yield, affordable retention strategy. These findings refine broader retention drivers, spotlighting the centrality of care and inclusion assurances for anchoring talent. Limitations around generalizability and cross-sectional data point to useful future research directions.

BUSINESS DEVELOPMENT STRATEGY OF PESANTREN'S COOPERATIVES: LESSONS FROM PESANTREN DAARUT TAUHIID

Introduction: Islamic boarding schools have significant potential to boost the Sharia economy, notably through cooperative formation. However, many of these cooperatives, including the Daarut Tauhiid Islamic Boarding School Cooperative (DT Cooperative), are not performing optimally. DT Cooperative contributes only 5% to the school's financial independence, and its residual business result (sisa hasil usaha, SHU) has varied over the last three years. This research aims to identify DT Cooperative's strengths, weaknesses, opportunities, and threats, and to establish strategic priorities for cooperative development. Methods: The Analytical Network Process (ANP) with a Strength-Weakness-Opportunity-Threat (SWOT) network was employed in this study. Results: The findings of this study indicate that strength is the top priority in establishing the DT Cooperative business. The most influential characteristics of strengths, weaknesses, opportunities, and dangers are a structured organization, suboptimal marketing management, a huge market share, and shifting company dynamics. The most important approach to pursue is to increase cooperation among various groups. Conclusion and suggestion: This research highlights the need to improve organizational relationships and address marketing management deficiencies in DT Cooperatives. By leveraging organizational strengths and fostering collaboration, Islamic boarding school cooperatives can better support Sharia economic efforts. Insights from this study apply to Daarut Tauhiid and similar cooperatives, and underscore the importance of policies that enhance training, consultation, and networking among Islamic boarding schools. This study contributes to the economic development knowledge of Islamic boarding schools, particularly cooperatives, in enhancing community welfare and supporting their economic independences.

The impact of intellectual capital on local authorities performance in property tax reassessment: the mediating role of process innovation

PurposeThis study aims to investigate the factors influencing property tax reassessment performance in West Malaysia. It specifically examines intangible aspects, such as intellectual capital and process innovation among valuation officers. The primary concern in this study is the variability in how effectively local authorities carry out property tax reassessment, with a significant number of them not conducting revaluations regularly.Design/methodology/approachThe data was collected using self-administered and electronic questionnaires using a purposive sampling method. The 154 useable responses were further analysed using partial least squares structural equation modelling in SmartPLS 4.FindingsThe result shows that process innovation mediates the relationship between structural capital and property tax reassessment performance as well as the relationship between relational capital and property tax reassessment performance. This suggests that local authority systems and policies are indirectly related to reassessment practises by introducing new methods of reassessment in the form of administration and technology. The result shows that building good relationships with stakeholders and other institutions encourages staff to develop innovative ideas for their reassessment activities, thus enhance the performance of property tax reassessment.Practical implicationsThe study provides insightful information for local authorities managers and stakeholders in crafting a better policy for periodic property tax reassessment. The study suggests the need for new administration and technological innovation in developing effective property tax reassessment strategies through the integration of organisational structure and relationship building.Originality/valueThe study developed a new model for property tax reassessment performance that incorporates intangible assets with the introduction of process innovation as a mediator.

The Romanian Orthodox Church – History, Organization and Institutional Relationship with the Romanian State

The Romanian Orthodox Church – History, Organization and Institutional Relationship with the Romanian State

Impact of Bankruptcy on Firms Performance

Bankruptcy represents a critical event in the lifecycle of a firm, profoundly affecting its operational, financial, and strategic dimensions. This study aims to provide a comprehensive analysis of the impact of bankruptcy on firm performance, exploring various facets of its implications on both short-term and long-term operational effectiveness, financial health, and market position. The research adopts a mixed-method approach, integrating quantitative analysis of financial data with qualitative insights from case studies and expert interviews. Firstly, the study examines the immediate consequences of bankruptcy, such as disruptions in operations, loss of market trust, and creditor actions. It investigates how these factors contribute to declines in revenue, profitability, and market share in the short term, often leading to asset liquidation and restructuring efforts. Moreover, the research delves into the long-term repercussions of bankruptcy, including the enduring effects on organizational reputation, employee morale, and stakeholder relationships. It investigates the challenges faced by firms in regaining market credibility, attracting investment, and rebuilding their competitive advantage post-bankruptcy. Furthermore, the study analyses the role of management strategies, such as turnaround initiatives and reorganization efforts, in mitigating the negative impacts and facilitating recovery. Additionally, the research explores the sector-specific dynamics of bankruptcy effects, considering variations in industry regulations, market competition, and technological disruptions. It investigates how factors such as industry concentration, market demand elasticity, and technological obsolescence influence the severity and duration of performance decline following bankruptcy. Overall, the findings of this study contribute to a deeper understanding of the multifaceted implications of bankruptcy on firm performance, offering insights for managers, policymakers, and investors in navigating the challenges associated with financial distress and facilitating sustainable recovery strategies.

Evidence of the conditions affecting knowledge hiding among librarians in academic libraries

PurposeThis study aims to identify and theorize the conditions affecting the formation of librarians’ knowledge-hiding behaviour in academic libraries.Design/methodology/approachThis study is a qualitative research based on the grounded theory approach. The data collection method involved in-depth, semi-structured interviews. The data was analysed using the MAXQDA software in three stages: open, axial and selective coding. The study included 22 faculty members and experienced librarians from academic libraries. The participants were selected using a combination of targeted and snowball sampling techniques.FindingsThe study yielded 96 open codes, 24 axial codes and 18 selective general codes related to the axial category of knowledge hiding (KH). The librarians’ KH axial coding paradigm pattern was developed in an academic library setting. The study also highlighted some general consequences of KH in academic libraries, such as lobbying and creating knowledge rents, deterioration of organizational relationships and interactions, reducing the competitive advantage of academic libraries and hindering individual and organizational learning.Originality/valueThis study has made a valuable contribution to the identification and explanation of the factors that affect KH. In addition, it has filled a research gap within the library and information science (LIS) field. The findings of the study may offer managers new strategies for addressing the occurrence of KH in academic libraries, and they also add to the existing literature on knowledge management in LIS.

Research on the coupling test and organizational collaboration relationship between emergency plans and emergency responses—Based on the social network analysis method

Emergency plan is the action guide of emergency response, and the high coupling level and smooth organizational collaboration between emergency plan and emergency response are the necessary conditions for successful response to emergencies. Based on the case of “4–18″ fire accident in Beijing Changfeng Hospital, use social network analysis to quantify and visualize the coupling level and organizational collaboration relationship between emergency plan and emergency response from the overall network and individual central network. The results of the study found that in the overall network, the emergency plan and emergency response organization collaborative relationship network, has a high level of coupling and organizational collaboration. In the individual central network, the network of emergency plan and emergency response organization collaborative relationship has a low level of coupling and organizational collaboration. The results of this study reveal a noteworthy finding that the function of media organizations is unusually prominent in the network of emergency response organization collaboration, while it is not found in the network of emergency plan organization collaboration. As global risks continue to evolve, the results of the study provide valuable insights for other countries and regions seeking to establish emergency plan networks and emergency response networks with high levels of coupling and organizational collaboration, which are essential for enhancing global disaster prevention, mitigation, and response capabilities.

The Loci of Power and Connection: a framework for exploring the democratic relationships of civil society organisations

This article constructs a framework for understanding the activities of interest groups and other civil society organisations (CSOs) in relation to their democratic connections with people and communities. This is achieved by considering whether CSOs engage with people in terms of decision-making in a manner that is centralised or decentralised, counterposed with the nature of the connection, be it relational or transactional. The resulting LOPAC (Loci of Power and Connection) framework highlights four types of CSO activity, each of which has potential democratic utility and drawbacks: (1) Bare Essentials—decentralised engagement, transactional connection; (2) Crowd Control—centralised engagement, transactional connection; (3) Honeycomb—decentralised engagement, relational connection; and (4) Closed Doors—centralised engagement, relational connection. The framework is connected to key discussions within the literature, in particular around the legitimacy of CSOs, how CSOs act as transmission belts for citizens’ interests to reach those in power, and the ongoing professionalisation of the sector. The framework aims to assist scholars, practitioners, and policymakers to understand the democratic implications of the complex decisions that CSOs make on a day-to-day basis. Furthermore, the framework aids in understanding what areas CSOs can focus on when they find that their modes of engagement are inadvertently having impacts contrary to their democratic aims.

A Study on Effectiveness of Human Relations in Conflict Management in a Manufacturing Industry, Ambattur

Conflict is an unavoidable aspect of any workplace, stemming from various factors like communication, teamwork, and work-life balance. While a certain degree of conflict can foster growth within organizations, an excess of it can detrimentally affect employee morale, productivity, and overall organizational performance. The steps of conflict management include analysing the dispute, figuring out how dense it is, developing suitable intervention strategies by evaluating the intensity of the conflict in relation to its impacts, and keeping an eye on the result. Every aspect of social existence involves conflict. Due to its association with resource scarcity, function division, power dynamics, and role differentiation, it is an inevitable aspect of life. In interpersonal, collective, or organisational relationships, it is a social occurrence. A Comprehensivestudy the effectiveness of human relations in conflict management in a manufacturing industry. The current study’s investigation of the objectives is based on descriptive analysis with primary data. The primary data wasgathered using a well-structured questionnaire. Convenience sampling is used for sample survey. The sample size of this study is confined to 300employees. Data have been analysed using the statistical tool–One way anova and Correlation. Every organisation has a variety of conflict management strategies or mechanisms. These are a part of the organisational structure and are actively used by administrators to shape the direction and evolution of a conflict. Such a system’s efficacy or success may be evaluated.

Fighting corruption: A theoretical articulation of the themes of social responsibility, corporate governance, and agency theory

Objective: Corruption, seen as the abuse or misuse of power or trust for one's benefit instead of the purpose for which that power or trust was granted, has caused problems for many countries and the principles of Social Responsibility through the models of Carroll and Schwartz and Corporate Governance (have been pointed out in the literature as a mitigating agent of this problem. On the other hand, other research indicates the need to be cautious when guided by the mentality of the Agency Theory, which defends it as a neutral and sufficient instrument to mitigate corruption problems. Method: This study consists of a theoretical essay based on a bibliographical survey that exposes the themes of Corruption, Social Responsibility, Corporate Governance, and Agency Theory. It surveys the different definitions, lines of research, lines of thought, supporting theories, dualities, and conflicts around the mainstream. Results: The study's justification is centered on the perception that while studies have empirically tested the relationship between corruption and countries' accounting environments, only some have dedicated themselves to critically reflecting on the knowledge produced about this relationship. Originality/Relevance: In the context presented, a good governance structure is recommended for effective administration and management in anti-corruption bodies. The principles of Corporate Governance and Social Responsibility, which are Transparency (disclosure), Accountability, and Fairness, align with the principles of Agency Theory, which are mainly related to ethics and morality in interpersonal relationships in organizations. Theoretical/methodological contributions: This contribution is intended to reflect on the need for organizations to contribute to the fight against corruption in their relations and to the realization of a socially responsible administration through Corporate Governance and Agency Theory, with consonance between the objectives of shareholders and agents in an intermittent fight against corruption.

Building Bridges: Understanding the Interplay between Generation X, Generation Y, and Generation Baby Boomers – Characteristics, Organisational Culture, and Organisational Identification in Modern Cities

Over the years, the profile of a modern city dweller has been evolving and diversifying due to the emergence of various generations. Different generations are characterised by distinct expectations and perspectives towards life. Therefore, in today’s highly dynamic environment, city authorities must deeply understand their city dwellers to build an influential organisational culture which will lead them to have city friendly citizens in order to create resilient, sustainable, and inclusive cities. This study aims to define the impact of Generation X, Generation Y, and Generation Baby Boomers employees’ characteristics on organisational culture and organisational identification relationships in terms of professional and urban life. From this perspective, a study was carried out on 460 white-collar employees who are city dwellers working stationary in the private sector in Istanbul. The data were obtained in the course of a quantitative study carried out through an interview questionnaire using the CAPI (Computer Assisted Personal Interview) technique. The primary conclusions are that there is a statistically significant and positive relationship between clan (β = 0.360, p < 0.01) as well as market (β = 0.147, p < 0.05) culture and organisational identification. In addition, there is a statistically significant relationship between employees’ experience levels and their perceptions of adhocracy culture (F = 3.19, p < 0.05), and there is no statistically significant difference between the perceptions of Generation X, Y, and Baby Boomers employees about organisational culture and organisational identification levels.

Examining organizational collaboration and resource flows of disaster response system based on a time-dynamic perspective

Increasing the efficiency of organizational collaboration and resource flows is key to improving the emergency response performance. Given that previous studies did not consider the interactions and dynamic characteristics of emergency response organizations and resources, this study divided the emergency response into four stages and analyzed the relationship between organizational collaboration and resource flows by combining the network attributes of emergency response goals at each stage. The 2022 Luding earthquake was selected as a case study, and a multisource mixed data method was used to identify 381 organizations and 2496 organizational relationships. Using the social network analysis, the dynamic evolution characteristics of the emergency response networks (ERNs) and organization-resource two-mode networks were analyzed. The results showed that the ERNs generally exhibited the following trends: a more compact structure, balanced distribution, evolution from decentralization to centralization, and homogenous organizational collaboration. A correlation existed between changes in the organizational status and ERN attributes, with government organizations always at the core and non-profit organizations gradually rising. The evolution of the resources was closely related to the network attributes and organizational relationships. We identified the strengths of China's current emergency management system, such as enhanced performance, improved information infrastructure, and emphasis on the engagement of the military and social organizations. We recommend the following for future practice: enhancing the information technology system, establishing a mechanism for the participation of social forces, and strengthening the management of emergency stockpiles. These will help improve the disaster emergency management performance and reduce casualties and losses.