Organizational Practices Research Articles

Updated trends in disability, diversity, and corporate social responsibility

BACKGROUND: Disability holds a unique position in employment, including corporate social responsibility (CSR) and diversity, equity and inclusion efforts. Furthermore, contextual shifts in employment, such as the COVID-19 pandemic, make it critical to explore how disability is considered within company strategies. OBJECTIVE: Authors reviewed 2020/2021 CSR reports to observe organizational disability inclusion practices and shifts in company approaches to workplace and community initiatives. This analysis helps illuminate what disability inclusion strategies businesses publicize and prioritize, contributing to the growing knowledge of disability inclusion. METHODS: Building from a previous analysis completed in 2018 (Gould et al., 2020), the current review involved content analysis of 129 CSR reports from companies recognized for their disability inclusion efforts. RESULTS: Results showed a substantial increase in organizations that participated in disability inclusion activities and illuminated potential contextual changes. Additional findings highlight primary disability inclusion strategies as well as emerging practices. CONCLUSION: Although there is an increasing interest in including disability within business efforts, there continues to be distinct challenges to advancing disability inclusion overall. By providing insights into disability inclusion approaches, the current study sets a foundation for future research to explore the efficacy and long-term impacts of inclusive practices to enhance disability employment outcomes.

Cultural Transformation through Digitalization: A Bibliometric Approach in Responding to Changes in Social Values, Norms, and Cultural Practices in Society

This study employs VOSviewer to conduct a bibliometric analysis and visualize the intricate research landscape surrounding the themes of digitalization, cultural transformation, organizational practices, and the impact of global crises like the COVID-19 pandemic. Through a series of network density maps, the research identifies key thematic concentrations and academic collaborations over recent years. It reveals how digitalization intersects with various societal dimensions, influencing education, cultural heritage, sustainability, and business practices. The analysis emphasizes the role of digital technologies in facilitating significant social and organizational changes, advocating for policies that enhance digital literacy and inclusivity. Additionally, the examination of authorship networks sheds light on influential scholars and collaborative dynamics, providing insights that can guide future research directions. The study underscores the necessity for adaptive business models that integrate sustainability and resilience, crucial for navigating contemporary and future challenges.

Overcoming Obstacles: a Systematic Review of Challenges Faced by Women in Healthcare Management and Innovative Interventions

Abstract Background: Despite the underrepresentation of women in healthcare leadership, there is limited evidence on impactful organisational strategies, practices, and policies to advance women's careers. This study aimed to explore such strategies across various sectors, providing insights into measurably advancing women in leadership roles in healthcare. Methods: A systematic review was conducted using Medline via OVID; Medline in-process and other non-indexed citations via OVID; PsycINFO, and SCOPUS from January 2000 to March 2021. The methods were outlined in a published protocol registered a priori on PROSPERO (CRD42020162115). Eligible studies reported on organizational interventions for advancing women in leadership with at least one measurable outcome. Two reviewers independently assessed the studies. Identified interventions were categorized, and a meta-synthesis was completed following the 'ENhancing Transparency in REporting the synthesis of Qualitative research' (ENTREQ) statement. Findings: The search identified 952 potentially relevant records, supplemented by an additional 76 records from other sources. After eliminating duplicates and conducting an initial review of titles and abstracts, 834 records were excluded, leaving 142 records for a thorough screening of full texts. Among these, 75 articles were further excluded for various reasons: 12 were not on the main topic, 10 involved medical students, 46 were personal commentaries or opinion papers, and 7 were not empirical. This process resulted in the selection of 48 articles that met eligibility criteria and underwent detailed analysis. Interpretation: This review establishes an evidence base on organizational interventions for advancing women in leadership across diverse settings, offering valuable lessons for healthcare. It transcends individual focus to target organizational change, capturing measurable outcomes across intervention categories. The findings directly inform a national initiative with international links, aiming to enable women to achieve their career goals in healthcare, and shifts the focus from barriers to solutions.

Gender identity, salience of information, and tacit coordination: Gender differences in response to strategic uncertainty

We use a lab experiment to explore whether gender composition and gender identity salience influence team coordination. Identity in the experiment is induced using gender-specific and neutral avatars. In contrast with many previous studies, we do not find the presence of in-group favoritism, irrespective of whether gender identity or random avatars define the group. In addition, behavior remains unchanged when the gender of the counterpart is revealed. However, females are found to cooperate significantly more when gender information is disclosed, implying an elevation in the salience of gender identity induces the females to choose based on social expectations. This research adds to the discourse on gender dynamics in decision-making and suggests that gender identity plays a role in economic choices, innovating traditional views on diversity in teamwork. Our research sheds light on the intricate dynamics of gender composition in team settings, particularly under conditions of risk and uncertainty. These findings have the potential to inform both organizational practices and public policy, thereby contributing to a more equitable and efficient labor market.

Navigating Cybersecurity: Environment’s Impact on Standards Adoption and Board Involvement

ABSTRACT This study investigates cybersecurity governance dynamics within organizations, investigating the influence of supply chains, environmental factors, and stakeholder engagement. Utilizing the UK’s Cyber Security Longitudinal Survey and employing artificial neural networks and k-means cluster analysis, we explore how organizational practices and external pressures shape cybersecurity strategies. Our findings show the managerial and political dimensions of improving organizational cybersecurity, highlighting the critical role of environmental influences alongside incident perception and self-efficacy. The research shows the necessity for organizations to remain receptive to external influences and identifies supply chains as critical factor in shaping cybersecurity practices, advocating for comprehensive security protocols. We demonstrate that guidance from governing bodies is essential for aligning with industry standards. The findings suggest a range of strategies, from implementing standards to encouraging board-level integration of cybersecurity, facilitated by a combination of coercive, normative, and mimetic pressures exerted by various agents, including governments, stakeholders, and the supply chain.

Race, Lived Experience, Representation, and Discrimination: Analyzing the Representative Capacities of the Racial Majority

The representative bureaucracy theory literature has often focused on the viewpoints, attitudes, and actions of minoritized groups rather than the racial majority, with studies predominately analyzing representative capacities tied to race, ethnicity, and gender. The current research employs both racial and lived experience representation lenses to analyze the viewpoints of non-Hispanic white public servants regarding the deservingness of white, Black, and unidentified clients. Using the opioid crisis as the context, results from an exploratory analysis of a nationwide survey experiment of first responders show that white law enforcement workers view white clients with opioid use disorder as more deserving than Black and unidentified clients. Both indirect and direct lived experiences with substance use disorder predict positive attitudes toward clients. Direct lived experience nullifies the negative beliefs white law enforcement workers express about Black clients, highlighting the significance of the intersection of racial and lived experience representation. Practical implications include promoting organizational practices that leverage the strength of shared lived experience to mitigate racial biases and encourage compassion for clients.

Organizational Wrongdoing within the Context of the UN Sustainable Development Goals: An Integrative Review

AbstractAddressing organizational wrongdoing (OW) is crucial for sustainable development. However, there seems to be a lack of structured analysis of this concept within the realm of the UN Sustainable Development Goals (UN SDGs). This study aims to map the economic, business, and management literature on OW in relation to the SDGs using metadata extracted from 374 journal articles indexed in the Web of Science database for the period 2000–2023. This study highlights the need for a more systematic approach to understanding complex OW phenomena in the sustainable context. It proposes the foundation for a novel conceptual framework and suggests future research directions. Additionally, this study emphasizes the importance of interdisciplinary research for developing comprehensive strategies that align organizational practices with sustainable development objectives.

Unlocking the role of managers in self-managing teams

PurposeRecent reports show that knowledge-based sectors contribute significantly to the global economy and underscore the importance of innovation. Innovation in both products and processes is vital to maintaining competitiveness. Self-managing teams, emphasizing autonomy and limiting the role of management, have been viewed as a solution to encourage innovation. However, management's efforts to coordinate and align employees with the organization's interests can inadvertently stifle innovation. Achieving the appropriate balance between granting employees autonomy and retaining managerial involvement is paramount, creating a paradox known as the control-autonomy dilemma. This article highlights the importance of perceived managerial support to strike the appropriate balance.Design/methodology/approachPractitioner paperFindingsTo address the control-autonomy dilemma, organizational practices that balance management control and employee autonomy are crucial. These include input practices that emphasize skill development and/or output practices that set clear goals. With self-rule, maintaining perceived managerial support becomes harder. Without it, employees may hesitate to engage in innovative behaviors. While not needing constant supervision, employees do need to have the perception that their managers provide essential resources and motivation for their work.Originality/valueThis paper is the first to highlight how the level of perceived managerial support (PMS) will differ due to the nature of the organizational practices and the type of innovation.

The impacts of emotional intelligence and IOT on operational efficiency in manufacturing: A cross-cultural analysis of Nigeria and the US

This review paper explores the dual impacts of Emotional Intelligence (EI) and the Internet of Things (IoT) on Operational Efficiency (OE) in the manufacturing sectors of Nigeria and the United States, providing a comprehensive cross-cultural analysis. In an era where manufacturing industries globally are undergoing rapid technological advancements and organizational transformations, understanding the synergistic role of human and technological factors is crucial. EI, which encompasses the ability to recognize, understand, and manage emotions, significantly influences leadership effectiveness, team dynamics, and overall workplace harmony. Concurrently, the integration of IoT technologies facilitates real-time data monitoring, predictive maintenance, and enhanced automation, leading to substantial improvements in OE. The paper first delineates the conceptual frameworks of EI and IoT, highlighting their individual contributions to manufacturing efficiency. Subsequently, it discusses the comparative analysis of the manufacturing environments in Nigeria and the US, examining how cultural contexts shape the application and impact of EI and IoT. In the United States, advanced technological infrastructure and a culture of innovation foster the widespread adoption of IoT and the integration of EI in organizational practices. Conversely, Nigeria's manufacturing sector, while facing challenges such as infrastructural deficits and skill gaps, shows potential for growth through targeted investments in technology and human capital development. Through this cross-cultural lens, the paper identifies key differences in the perceptions and applications of EI, the extent of IoT integration, and the resulting OEs. The findings suggest that while the US benefits from a mature ecosystem for both EI and IoT, Nigeria's unique socio-economic landscape necessitates tailored strategies to harness these tools effectively. The analysis concludes with policy and practical implications, offering insights for enhancing manufacturing efficiency through balanced and culturally sensitive approaches to technological and EI advancements. This comprehensive review underscores the importance of synergizing human and technological capabilities to drive sustainable growth and competitiveness in the global manufacturing sector. Keywords: Emotional Intelligence, Internet of Things, Operational Efficiency, Manufacturing, Cross-Cultural Analysis, Nigeria and United States.

E-Tenon: An efficient privacy-preserving secure open data sharing scheme for EHR system

The transition from paper-based information to Electronic-Health-Records (EHRs) has driven various advancements in the modern healthcare industry. In many cases, patients need to share their EHR with healthcare professionals. Given the sensitive and security-critical nature of EHRs, it is essential to consider the security and privacy issues of storing and sharing EHR. However, existing security solutions excessively encrypt the whole database, thus requiring the entire database to be decrypted for each access request, which is time-consuming. On the other hand, the use of EHR for medical research (e.g., development of precision medicine and diagnostics techniques) and optimisation of practices in healthcare organisations require the EHR to be analysed. To achieve that, they should be easily accessible without compromising the patient’s privacy. In this paper, we propose an efficient technique called E-Tenon that not only securely keeps all EHR publicly accessible but also provides the desired security features. To the best of our knowledge, this is the first work in which an Open Database is used for protecting EHR. The proposed E-Tenon empowers patients to securely share their EHR under their own multi-level, fine-grained access policies. Analyses show that our system outperforms existing solutions in terms of computational complexity.

RETAINING EMPLOYEE COMMITMENT: UNDERSTANDING FACTORS IN RETENTION MANAGEMENT AT THE MINISTRY OF INVESTMENT/BKPM A CASE STUDY IN THE NON-INDUSTRIAL LICENSING DIRECTORATE

This research aims to determine the factors that influence employee retention and commitment within the Directorate of Non-Industrial Licensing at the Ministry of Investment/BKPM. The main goal is to understand how job satisfaction, organizational support, and career development influence employee retention. This research addresses the challenge of retaining a high-performing and committed workforce, which is critical to achieving the Ministry's strategic objectives. The Ministry of Investment/BKPM, since its transformation from BKPM, has made a significant contribution to increasing foreign and domestic investment through improving licensing and facilitation processes. This research was conducted through a qualitative approach using the triangulation method to obtain comprehensive employee insight. The internship program is focused on analyzing retention management practices, organizational support systems, and career development opportunities in the Ministry. Key accomplishments include detailed assessments of employee perceptions of job satisfaction, effectiveness of organizational policies, and clarity of promotion processes. Based on these findings, several recommendations are proposed to improve retention strategies. Continuous evaluation and improvement of organizational practices, policies and processes is essential. Factors such as a supportive work environment and fair treatment were identified as important factors for employee commitment, while ambiguity in the promotion process was an issue. Future internship programs should focus on analyzing these aspects more thoroughly and implementing regular feedback sessions to understand employee perspectives better. This will help in increasing employee commitment and satisfaction.

Enhancing Performance and Work Ethics of Low-Educated Employees

This research examines strategies to enhance the performance and work ethics of employees with limited educational backgrounds by implementing business ethics and organizational development practices, with a focus on PT Medi Modular Luar Biasa (PT MMLB), an Indonesian healthcare infrastructure company. The research addresses the challenges faced by companies in managing low-educated employees, including cognitive limitations, communication barriers, and difficulties adapting to organisational changes, which often lead to suboptimal performance and ethical lapses. Through qualitative interviews with employees and management, the study reveals significant differences in how employees with varying educational backgrounds understand and implement corporate values such as integrity, and professionalism. The research highlights the need for ethical leadership and structured organisational support to address these challenges. The findings suggest that enhancing the ethical climate and providing tailored training are crucial for improving both performance and work ethics among low-educated employees. The study proposes interventions such as clarifying role expectations, reinforcing ethical guidelines, and fostering a supportive work environment to drive continuous improvement and employee well-being. The research contributes practical recommendations for businesses facing similar challenges, emphasising the importance of ethical leadership in shaping positive employee behaviour and organisational outcomes.

Analysis of Tax Impact on Employee Retention in the Hospitality Industry

This qualitative research investigates the intricate relationship between taxation policies and employee retention within the hospitality industry. Employing a systematic literature review, the study examines the impact of tax incentives and management strategies on employee satisfaction and organizational practices. Through rigorous data collection and thematic analysis, key findings emerge, revealing the nuanced dynamics at play. The research underscores the significance of tax incentives in fostering employee loyalty and commitment, albeit contingent upon organizational culture, industry-specific factors, and perceived fairness. Additionally, it highlights the challenges posed by compliance costs and the ethical dilemmas associated with aggressive tax planning. The study contributes to a deeper understanding of the complex interplay between taxation policies, organizational responses, and employee outcomes, offering insights for both academia and industry practitioners.

Democracy and Management: Organizational Practices and Nonprofits’ Contributions to Society

Democracy and Management: Organizational Practices and Nonprofits’ Contributions to Society

#Freebritney: strategies of counternarratives and self-regulation in digital feminist counterpublics

ABSTRACT The conservatorship of Britney Spears represented a legal arrangement that placed multiple restrictions on the celebrity’s autonomy. The conservatorship also became the center of an activist movement that demanded a restoration of her rights, commonly known as #FreeBritney. Since 2009, this primarily online group has worked to raise awareness of and bring an end to Spears’ conservatorship, an objective that was ultimately achieved in 2021. Through a thematic analysis of interviews with self-identified #FreeBritney activists, we analyze this movement as a digital feminist counterpublic through two key themes: 1) #FreeBritney’s central mechanism of generating counternarratives about Britney Spears’ conservatorship and 2) its self-regulating structure. Taken together, these themes surface #FreeBritney’s feminist values, specifically regarding its attention to representation, narrative, and non-hierarchical organization practices. We argue that #FreeBritney poses compelling questions about key tensions at the intersection of fandom, digital activism, and feminist media theory. By positioning #FreeBritney as a digital feminist counterpublic that achieved its main goals, we interrogate the multifaceted nature of digital engagements with feminism, building on important work in internet, media, and feminist studies.

Accounting and accountability for managing diversity tensions in hybrid organisations

Hybrid organisations are organisational forms that use different resources, governance models and institutional logics derived from public, private, for-profit and nonprofit. Hybridity can be referred to on multiple levels of analysis: macro-level related to the society, meso-level related to specific organisational fields or organisations, or micro-level related to groups or individual actors. This paper provides a comprehensive comment on the state of research on accounting and accountability themes in hybrid organisations. The paper also locates the articles included in this special section, identifying avenues for further research. The state of research in hybrid organisations shows that a growing number of studies focus on accounting and accountability practices in different types of hybrid organisations operating in different fields. This paper identifies diversity tensions in accounting and accountability for single hybrid organisations or networks operating at different levels, compromising multiple values and expectations of audiences/forums. The six articles in the special setion fill this gap in addressing questions of for who, for what, and where by exploring the multiple actors, values and forums involved in accounting and accountability practices in hybrid organisations.

Sustainable financial institution in Indonesia: An empirical analysis of social-cultural context, nepotism, and moral hazard on the shaping of non-performing loans

This study investigates the complex relationships among social and cultural contexts, nepotism, moral hazard, and non-performing loans (NPLs) within Indonesian financial institutions. Using survey data from a sample of these institutions, it employs structural equation modeling (SEM) to analyze these relationships. The findings reveal significant paths: social context significantly influences nepotism (β = 0.345 or 34.5%) and moral hazard (β = 0.347 or 34.7%), while cultural context has notable effects on nepotism (β = 0.157 or 15.7%) and NPLs (β = 0.379 or 37.9%). Nepotism (β = 0.168 or 16.8%) and moral hazard (β = 0.325 or 32.5%) also directly impact NPLs, highlighting their roles as mediators between social and cultural contexts and loan portfolio quality. These results underscore the pivotal roles of these factors in shaping organizational behavior and risk management practices. The study provides critical insights for practitioners, policymakers, and scholars focused on enhancing the sustainability and integrity of financial institutions in Indonesia. However, its reliance on cross-sectional data and self-reported surveys, and the focus solely on Indonesian institutions, may affect the generalizability of the findings. Despite these limitations, the study underscores the importance of addressing issues like nepotism and moral hazard to improve financial stability in the region.

Factors Affecting Resistance to Organizational Change in the Ministry of Higher Education, Research, and Innovation, Oman

The COVID-19 pandemic has caused an unprecedented humanitarian, social, and health disaster. In its aftermath, countries and organizations are striving to transform and acquire 21st-century skills to adapt to the current era. Organizational change has thus become crucial not only for sustainable development but also to survive crises. Consequently, this study investigates the critical factors affecting employees’ resistance to organizational change in Oman's Ministry of Higher Education, Research, and Innovation (MOHERI). Using Lewin's Change Management Model as the theoretical framework, survey data was collected from 344 MOHERI employees and analyzed using structural equation modeling. The findings indicate that leadership and SMART quality service significantly influence resistance to change. Additionally, it is revealed that organizational practices play vital roles in shaping employees' attitudes toward change, whereas employees’ talent and knowledge moderate their resistance towards change. By providing empirical evidence on the elements that influence successful organizational transformation in Oman's public sector, this study provides policymakers, managers, and the Omani government with a better understanding of this phenomenon, enabling them to design more effective change strategies and policies. The study also adds value to the organizational change literature, offering directions for future research to focus on these crucial factors for successful change.

Frontrunning, Free-Riding and Over-Aspiring: A Case Study Exploring How Configurations of Involvement, Social Comparison and Organizational Goal Attainment Affect Perceived Network Goal Attainment

Background: Complex problems in healthcare (fragmentation, specialization, and increased costs) are often addressed by implementing collaborative interorganizational networks. Theoretical models prescribe organizational practices that should ensure the effectiveness of these networks. However, these models are mostly aimed at organizing networks to achieve optimal effectiveness. One of the mechanisms increasing effectiveness, is the involvement of network members. We argue that even though network involvement may be high, there are mechanisms at play that decrease the member’s perceived network goal attainment, resulting in dissatisfied and dissociated members. One of these mechanisms is the comparison of input and output versus the input and output of other members; while the other is the pursuit of organizational goals by network membership. In combination with each other, these may lead to low perceived network goal attainment. Methods: We apply a mixed method study in a local primary care network (PCN) in the Netherlands. We collect and analyse two types of data: (1) interviews, analysed using thematic analysis, and (2) surveys, analysed using crisp-set qualitative comparative analysis (QCA). Results: We found three different pathways to low perceived network goal attainment. Members that are highly involved with the network, can still feel dissatisfied with the network’s goal attainment if they engage in social comparison or if they pursue organizational goals rather than network goals by network membership. We called these pathways over-achieving, and frontrunning. The third pathway, freeriding, describes members that are not very much involved in the network, but pursue organizational goals rather than network goals, and are also dissatisfied about the network’s goal attainment. Conclusion: Network member involvement positively affects perceived network goal attainment. We argue however, that even high network involvement can result in low perceived network goal attainment. Member’s comparison of each other’s input and output, as well as the pursuit of organizational goals, result in low perceived goal attainment even if members’ involvement is high. Future research aimed at network level effectiveness should take member level characteristics and sociodynamic factors into account.

AI-enabled FinTech for innovative sustainability: promoting organizational sustainability practices in digital accounting and finance

Purpose The purpose of this study is to delve into the intricate terrain of assimilating sustainability practices into digital accounting and finance, centring on the transformative dynamics introduced by artificial intelligence (AI)-enabled FinTech. The primary objective is to scrutinize critical lacunae in existing literature, exploring how organizations can meticulously construct comprehensive sustainability frameworks. Simultaneously, the study investigates the protracted repercussions of AI-enabled FinTech on the enduring sustainability paradigms. Design/methodology/approach Executing a systematic literature review, the research engaged in the meticulous identification and assessment of a voluminous pool of 1,158 articles. Using a judicious two-phase strategy, the scrutiny distilled a mere 64 pertinent articles, subjecting them to rigorous evaluation encompassing methodologies, contributions and overall quality. The Fuzzy Delphi method was used to elicit expert opinions and facilitate consensus-building, leveraging fuzzy logic to accommodate uncertainties in the data. Findings The review navigates the convoluted impact of AI across diverse sectors, accentuating its transformative imprint on realms such as health care, finance and transportation. Specifically, in the financial domain, the discerning eye of AI-enabled FinTech optimizes investment portfolios, augments risk assessment, propels financial inclusion and streamlines the intricate landscape of sustainability reporting. The study meticulously pinpoints research gaps encompassing investment optimization, risk management, financial inclusion, sustainability reporting and ethical considerations within the intricate milieu of AI-enabled FinTech. This research contributes to the existing body of knowledge by synthesizing intricate thematic strands, discerning overarching trends and spotlighting critical voids in the synthesis of sustainability practices and AI-enabled FinTech. The findings resonate with far-reaching implications, emphasizing the exigency of comprehensive investigations into the longitudinal sustainability ramifications instigated by AI-enabled FinTech. Originality/value The study underscores the imperative of crafting robust ethical frameworks for the equitable and transparent deployment of AI solutions within the intricate landscape of FinTech. Moreover, this research stands poised to shape organizational strategies, inform regulatory frameworks and guide investment decisions, thereby catalyzing the cultivation of conscientious and sustainable financial practices.