Organizational Performance Of Companies Research Articles

Modeling the impact of an ISO 9001 certified quality management system on the organizational performance of Moroccan services firms

Statistical modeling serves as a valuable tool for analyzing and resolving complex issues through the application of mathematical and statistical techniques. In the Moroccan context, where the services sector contributes more than 50% to the national wealth, there is a noticeable absence of such applications to gauge the impact of the ISO 9001 certified quality management systems on the organizational performance of companies. To address this gap, we have constructed a causal model to quantify the strength of causeand- effect relationships among the following key elements: • processes within a quality management system and their impact on organizational performance, • the influence of management responsibility process on all aspects of the quality management system, and • the relationship between the organizational and financial performance. This model is developed using Structural Equation Modeling (SEM) and estimated through the Partial Least Squares (PLS) approach, utilizing the XL-Stat software. The research involved a sample of 55 Moroccan service firms certified with ISO 9001 across various sectors. Face-to-face surveys were the primary data collection method, engaging multiple executives within the organizations. The findings of this research validate our conceptual model, revealing that: • certain processes within the quality management system positively and weakly correlate with the organizational performance, • the 'Management Responsibility' process has a positive influence on all aspects of the quality management system, and the organizational performance strongly and positively impacts the financial performance. Moreover, our model facilitates the computation of direct and indirect effects among its components, transforming cause-and-effect relationships into structural equations. Our research contributes to enhancing the understanding of the dynamics between quality management systems and the organizational performance in the Moroccan service sector.

The effect of differentiation strategy on the organisational performance of companies in the agri-food industry: The mediating role of interactive use of management control system

The aim of this paper is to explore the effect of differentiation strategy on the organizational performance of Moroccan industrial companies by analyzing the role of the interactive use of management control systems as a mediator. To achieve this goal, a questionnaire survey was conducted with 180 industrial companies to collect data, which were analyzed using Partial Least Squares Structural Equation Modeling (PLS SEM) version 4. The results of the study demonstrate a significant relationship between differentiation strategy and organizational performance. Furthermore, the study provides evidence that supports the idea that the interactive use of management control systems plays a mediating role in the relationship between differentiation strategy and performance. These findings underscore the importance for managers to enhance their efforts in making the interactive use of management control systems a key value-generating element.

The Moderating Role of Innovation in the Relationship Between Business Sustainability and Organizational Performance in Companies of an Emerging Economy

Throughout the world, the implementation of innovative strategies to improves organizational performance is widely accepted. Therefore, it is becoming more and more common for companies, especially in developed countries, to implement such practices as opposed to emerging economies where their implementation is very uncommon. To understand this phenomenon, the objective of this paper is to analyze the role of innovation in the relationship between business sustainability and organizational performance in the context of an emerging economy. To achieve this goal, the study conducted a 73 items online questionnaire survey aimed at Colombian company managers, which was designed on a Likert scale from 1 to 7 and was open from March to October 2021. A total of 293 managers from an equal number of medium and large companies from different economic sectors in Colombia were surveyed using non-probability sampling techniques. The information was then analyzed using a Structural Equation Model. The results show that innovation plays a very limited positive role in the relationship between business sustainability and the companies organizational performance. Likewise, the results also indicate that companies give little or no importance to the circular economy practices as an innovation strategy that contributes to environmental care and better organizational performance.

The effect of the relationship between integrating information systems and total quality management on company organizational performance in Vietnam

International competition has increased the importance of quality in the corporate world. The business world is more competitive than ever, with problems and pressure growing daily. Firms face challenges in maintaining and improving Organizational Performance (OP) as they strive to maintain competitive advantage. This difficulty could be convened using complete quality management principles (TQM). Numerous organizations have successfully implemented Total Quality Management using Information Systems (IS) (TQM). Many businesses have provided higher-quality goods and services because of information technology. Combining IS, and TQM is vital in increasing a company’s organizational performance. This study investigated the relationship between total quality management activities and information systems to improve organizational performance. Using 340 sample data from firms in Vietnam, the research model was constructed and evaluated to fit the Structural Equation Model analysis. The survey was carried out between March 1 and April 30, 2021. That is confirmed by the research, establishing future directions and consequences for theorists and practitioners. Quality management, information system, and organizational performance are key terms.

Knowledge-Based Human Resource Management, Logistics Capability, and Organizational Performance in Small Finnish Logistics Service Providers

Background: In the current knowledge age, the performance of logistics firms increasingly depends on knowledge and capabilities they can leverage in value-creation processes. The objective of this paper is to investigate the relationship between knowledge-based human resource management (HRM) practices and organizational performance mediated by logistics capability. Methods: Data from 93 small Finnish logistics service providers was collected by a questionnaire survey. Structural equation modeling and partial least squares analysis were used to test the hypothesized relationships between HRM practices and the organizational performance of logistics companies, as well as the mediating impact of logistics capability. Results: The results demonstrate that logistics capability fully mediates the relationship between HRM practices and the organizational performance of small logistics companies. Each of the three knowledge-based HRM practices—knowledge-based recruitment, training and development, and motivation—significantly influences logistics capability, which is, in turn, associated with the organizational performance of companies. Conclusions: This paper is one of the few among discussing knowledge-based HRM practices in logistics service research. The paper contributes to the literature on logistics by demonstrating the value of knowledge-based HRM practices in acquiring, developing, and leveraging knowledge to create organizational capabilities and ensure organizational performance. This study provides an improved understanding of the role of HRM and the resulting logistics capability in the performance of small logistics service companies.

The Effect of Soft Skills on Organizational Performance: The Mediating Role of Resilient Leadership

Purpose: This study aimed to examine the resilient leadership’s ability to mediate the effect of workability, discipline, and communication or soft skills on organizational performance. Design/methodology/approach: This leadership performance assessment study used Structural Equation Modeling (SEM) applied to Organizational Behavior with case studies of State companies. Data were collected using in-depth interviews with regional leaders and online questionnaires distributed to participants from State-Owned Enterprises (BUMN) engaged in food logistics in the East Java Province, Indonesia. Findings: This study found a positive and significant effect of workability, discipline, and communication on leadership resilience and organizational performance mediated by leadership improvement. This showed that strong leader- ship increases the influence of soft skills on the company's organizational performance. Research limitations/implications: This study only assessed the organizational leaders’ performance within the scope of the BULOG East Java Regional Office, meaning the research results cannot be generalized. It also tested the differences between samples by comparing the organizational performance of several companies’ sectors. Originality/value: This study linked soft skills comprising workability, discipline, communication, and personality, with organizational performance mediated by tough leadership.

The Effect of Green Innovation on Organizational Performance: Role of Enterprise Risk Management As A Mediation Variable

The purpose of this study was to examine and determine the effect Enterprise Risk Management (ERM) on Organizational Performance at PT Armada in 2022. Testing the effect of implementing ERM and Green Innovation, as well as the mediation function of Enterprize Risk Management. towards Green Innovation towards the company's organizational performance. The population in this study were all employees at PT Armada. Data were collected by questionnaires according to the list of questions and study documentation. This study uses PLS-SEM with the help of data processing using the SmartPLS 3 application software. The results show that the implementation of Enterprize Risk Management (ERM) affects Organizational Performance, Green innovation affects ERM, green innovation does not affect organizational performance, green innovation through enterprize risk management mediation affects organizational performance indirectly.

Halal Industry’s Organizational Performance Factors: A Systematic Literature Review

The global Halal industry is one of the world’s fastest-growing consumer segments, as evidenced by substantial research and published papers. This paper aims to identify and characterize the factors that influence organizational performance in companies within the Halal industry. It also offers an overview of the factors influencing companies’ organizational performance in various Halal industry sectors. A systematic Literature Review (SLR) of the Web of Science, Scopus, Emerald, and Science Direct databases guided by PRISMA (Preferred Reporting Items for Systematic Review and Meta- Analyses) protocol was used to analyze the data. The electronic database’s search results included articles focused on halal certification, halal product development, and supply chain management. A methodical review of these articles found four main factors that influence the organizational performance of halal companies: 1) the strategic management of Halal business, 2) the management of Halal requirements, 3) the understanding of consumer demands, and 4) the creation of the best organizational environment. This review provides detailed guidelines based on important research findings on how Halal organizations can manage and excel in their businesses. As a result, companies can better minimize the effect of volatile, uncertain, complex, and ambiguous (VUCA) environments in managing the business.

Relationship between social culture, industry 4.0, and organizational performance in the context of emerging economies

Purpose: Was examined the relationship between social culture, Industry 4.0 technologies, and organizational performance in companies from emerging countries.Design/methodology/approach: Were chose medium and large companies from emerging Latin American economies. Colombia and Peru as the most advanced economies, and Ecuador for being in the first phase of growth. It was Data from 428 workers collected through online surveys. The data analysis was carried out using a Structural Equation Model.Findings: The results indicated a relationship between Industry 4.0 technologies and organizational performance and social culture and organizational performance. Furthermore, social culture does not mediate the relationship between Industry 4.0 technologies and organizational performance. Differences were also found among countries. Evidence is provided that Industry 4.0 technologies and social culture lead to better organizational performance.Practical implications: This study showed that, in the context of analysis, the level of maturity regarding the use of 4.0 technologies of medium and large companies is still incipient. Provides (1) information on cultural differences, mainly in the dimensions of Masculinity, Power Distance, and Individualism; and (2) guidelines on the use of Industry 4.0 technologies and their implication in Organizational Performance.Originality/value: The research results provide knowledge of the relationship between 4.0 technologies, social culture, and organizational performance in the context of emerging economies where the subject has been little investigated.

The influence of talent management on organisational performance in Bosnia & Herzegovina as a developing country

In today's globalized, fast-changeable, and digitalized market, companies strongly need and seek talents, who, besides basic skills, possess higher levels, as well as the optimal mix of different competencies and qualifications. Attracting the best employees, developing and retaining them represents a crucial success factor for any firm and requires well-organized talent management. The purpose of this study is to analyze the influence of talent management, viewed through attracting, developing, and retaining talents, on organizational performance improvement in companies in Bosnia and Herzegovina. Data collection is based on a questionnaire, related to core elements of talent management and organizational performance (profitability and sales growth), with respondents from the population of talented managers, who work in companies in Bosnia and Herzegovina. The findings indicate that talent management has a positive statistically significant influence on observed organizational performance in companies in Bosnia and Herzegovina. Since talented managers are a key strategic resource, who lead organizations to accomplish excellent organizational performance, companies in developing countries need to tailor effective and customized talent management strategies, to achieve continuous improvement of organizational outcomes.

ANALISIS MANAJEMEN PERUBAHAN TERHADAP KINERJA ORGANISASI PADA PT SOLUSI BANGUN INDONESIA TBK

Abstract
 Cement is one of the building material commodities that has an important role in the smooth running of development, particularly in the construction sector. The purpose of this study was to find out how the influence of Change Management on Company Organizational Performance and to determine the Aspects of Organizational Performance and Organizational Performance which have a major influence based on the Analytic Network Process analysis. Respondents who were involved in the study were a research analysis and business owner with a material store business unit. The sampling technique used in this research was purposive sampling method. This research was a descriptive study and requires a model and analysis tools that are able to accommodatethe research. The analytical tool used in this research was the Analytic Network Process (ANP) method. With ANP, the study analyzed the value per cluster, the value of all nodes and the synthesis value of the change management cluster. The results showed that change management has an impact on organizational performance. In change management, leadership performance is one of the six dimensions that provide the most important impact and get the highest value. Whereas in organizational performance, task performance gets the highest score.
 Keywords: Change Management, Organizational Performance, Analytic Network Process

The Relationship between Balanced Scorecard Evaluation Approach and Organizational Performance of Commercial Banks of Nepal

The main underlying aim of this study is to examine the relationship between the four perspectives of the BSC evaluation approach and organizational performance. This is descriptive and analytical research. The questionnaire survey is used for collecting information. A total of 945 questionnaires were distributed among the managers of 27 commercial banks. A response rate of 56.40 percent was obtained from these banks including state-owned banks, private banks, and joint-venture banks. The empirical results show that the overall performance of the commercial banks is adequate and satisfactory in all four BSC perspectives. The results of correlation analysis have also revealed positive and significant relationships among all the four dimensions of BSC and organizational performance. Therefore, the application of the BSC evaluation approach is the most important for increasing the organizational performance of companies and businesses. Keywords: Approach, Balanced scorecard, Evaluation, Organizational performance, Perspective DOI: 10.7176/RJFA/11-18-01 Publication date: September 30 th 2020

Organizational Performance of Companies in Saudi Arabia: The Mediating Effect of Knowledge Sharing

Organizational performance (OP) is important for the company, employment and the country. Previous studies deployed secondary data approach in developed countries while few studies examined the OP using primary data approach. Using the theories of resource based view, knowledge based view, this study aims to examine the effect of organizational culture (OC), organizational structure (OS), and technology infrastructure (TI) on OP of companies in Saudi Arabia. In addition, the study aims to examine the mediating role of knowledge sharing (KS). Using a purposive sampling, the data was collected from managerial level employees in Saudi. The results of Smart Partial Least Square showed that the OC is the most important variable followed by OS and TI. KS mediated the effect of OC and TI on OP. Companies in Saudi Arabia should establish a KS culture and enhance their TI to achieve competitive advantage and better OP.

External growth strategies and organizational performance in emerging markets

PurposeInter-organizational trust has a vital role in any external trade relationship. However, there are not many studies relating to growth strategies and inter-organizational trust in firms in emerging markets. The purpose of this paper is to identify and compare the effect of external growth strategies on the organizational performance of companies and to examine the mediating role of inter-organizational trust between growth strategies and organizational performance.Design/methodology/approachData were collected from 240 senior managers from public listed companies (PLCs) in Malaysia and were analyzed using analysis of a moment structures.FindingsThe findings indicate that growth strategies have a significant effect on organizational performance. Strategic alliances and acquisitions also have significant effects on organizational performance. Moreover, inter-organizational trust fully mediates the effect of growth strategies on organizational performance.Research limitations/implicationsAs purposive sampling was used, selecting only managers with experience of the issues concerned, any common findings are likely to be generalizable to managers in similar situations.Practical implicationsBuilding inter-organizational trust among companies and relying on strategic alliance and acquisition, rather than merger, will sharpen their competitiveness and enable them to survive and thrive.Social implicationsThe increase in organizational performance of PLCs will have a significant effect on employment and on gross domestic product (GDP), which will have a beneficial effect on citizens.Originality/valueStudies that are related to these variables in emerging economies are still in their infancy. This study compared the effect of external growth strategies and contributed to the literature in the area of trust and external growth strategies.

Effects of employees’ physical and psychological characteristics over manufacturing systems’ performance

One of the main challenges in Macroergonomics is to develop a universal model to measure macroergonomic compatibility. As a first step to develop such model, it is necessary to validate the construct of macroergonomic compatibility (MC). MC refers to the ability of the different work system components and elements to complement the capabilities and limitations of employees in order to achieve companies’ goals. In that regard, to achieve this step, this paper analyzes the effects of MC of physical and psychological characteristics of employees over the performance of manufacturing systems measured by the clients, production processes, and the organizational performance of companies. Data was obtained from 188 employees of manufacturing systems by means of the Macroergonomic Compatibility Questionnaire (MCQ) in Chihuahua, Mexico. Also, data is analyzed to propose and test a hypothetical causal model of the relationships among the variables by using a Structural Equation Modeling (SEM) approach. Employees’ physical characteristics (weight, height, strength) are considered as independent variable. The highest direct effects values (ß) were found from physical characteristics to psychological characteristics (0,49), from clients to organizational performance (0,45), and from psychological characteristics to motivation and needs. Also, the highest total effects were found from physical characteristics to motivation and needs (0,517) and psychological characteristics (0,488) and from clients to organizational performance (0,454). Results of this model offer relevant knowledge to develop macroergonomic strategies for manufacturing systems in order to increase their competitiveness and support the design and improvement of these systems.

Strategic Management Using Balanced Scorecard—A Case Study on Tata Power

This article aims to present an analysis to develop a deep understanding of the concept of balanced scorecard (BSC) as a tool for strategy mapping, alignment and measurement of performance in a leading firm in power distribution sector. The BSC model was developed to address the problems and limitations of relying only on financial measures for creation of strategy and measuring organizational performance in companies whose intangible assets played a pivotal role in creating value for stakeholders. This article provides an understanding into the development of globally competitive firms from emerging economies that have successfully adapted contemporary performance measurement and management tools in strategy implementation. The theory of the article has been substantiated with inputs of the target firm based on information collected from interviews and access to the firm’s internal procedures, articles from journal and other publicly available sources. The article provides an understanding into the process of development and implementation of strategy, and subsequent advantages drawn from the use of BSC at Tata Power-Delhi Distribution Limited, winner of the international Palladium Balanced Scorecard Hall of Fame award-2008.

Geo-Economics and Reindustrialization - Challenges for Croatia and Serbia

Inherited instability and great imbalance in the market of the region in the context of new geopolitical trends require serious geo-economic structural changes. The development will be conditioned by economic and social changes in the future and depend much more on internal factors than on external environment. Hence, the paper aims to discuss appropriate solutions and concepts which should be sought in: 1) the development of a stimulating environment for the implementation of reindustrialization for development and comprehensive engagement of available economic, technological and human resources with innovative optimal allocation of production factors based on cooperation of all participants of modern industry and innovative society and 2) intensifying structural changes in technological and organizational performance of companies. The content of the goals and actions of sustainable development should be based on the paradigm of reindustrialization in the context of: 1) improvement of all forms of management, especially in the field of export enterprises, business networks and alliances, 2) respect for the principle of territorial cohesion of economic and social partners, and 3) precise and transparent professionalization and decentralization of public regulation of the economy and economic development. Finally, the paper discusses what a decentralized approach to industrial and cohesion policy should entail in terms of new geo-economic structural changes.

Relationship between Strategic Environmental Relations Practice and Organizational Performance of Companies Listed in Nairobi Securities Exchange

The general objective of this study was to assess the influence of strategic employee relations practice on organization performance of Nairobi Securities Exchange listed companies in Kenya. The study also sought to determine the moderating effect of organization size on the relationship between strategic employee practices and performance of the organizations. The study utilized a descriptive survey research design that incorporated quantitative and qualitative approaches. The target population for this study consisted all the 62 companies listed at the Nairobi Securities Exchange (NSE) as at December 2014 from which primary data was collected using questionnaires administered to human resource and finance managers alongside secondary data on performance collected using a data collection sheet. Descriptive statistics was used aided by Statistical Packages for Social Sciences version 24 to compute percentages of respondents’ answers. Also, analysis was conducted using quantitative approach. The study found out that strategic environmental relations practice influence positively organizational performance. The study therefore, recommends that organizational managers should incorporporate and initiate such programs that include; waste disposal initiatives, environmental cleaning programs, air pollution reduction activities, material recycling activities, tree planting activities, promotion of use of clean energy, water conservation and environmental rehabilitation and conservation.

Investigation of the Influence of Strategy Orientation Dimensions on Performance of Companies which are Active in Food Industries in Alborz Province

The present research aims to investigate the influence of dimensions of strategy orientation of organizational performance in companies which are active in food industries in Alborz province. This study is an applied research in terms of target and it is a descriptive study in terms of data gathering method and it is a correlation study in terms of data analysis. Research statistical population included all companies which were active in food industries in Alborz Province (152 companies in number). According to Morgan Table, 108 companies were selected randomly. Questionnaire was used for data gathering. Regression coefficient method was used for testing hypotheses. The results of analyses showed that except for risk taking, all other dimensions of strategy orientation (aggressive approach, defensive approach, analytical approach, futurism and proactiveness) had positive impacts on organizational performance. DOI: 10.5901/mjss.2016.v7n2s1p503

The influence of corporate social responsibility practices on organizational performance: evidence from Eco-Responsible Spanish firms

Although corporate social responsibility is a potential driver of a company's organizational performance, previous studies on the relationship between corporate social responsibility and performance have provided conflicting results mainly by two reasons. On the one hand, non-financial outcomes of corporate social responsibility (i.e. corporate reputation, increased employee motivation and customer satisfaction) have been ignored. On the other hand, the potential mediating effect of innovation in the corporate social responsibility–performance relationship has not been taken into account. This study fills in an important gap by analyzing the impact of corporate social responsibility practices on a measure of organizational performance encompassing both financial and non-financial indicators, and by studying the potential mediating role of innovation in the corporate social responsibility–performance relationship. By using the structural equation modelling approach for a sample of 133 Eco-Responsible Spanish companies (mostly, small and medium-sized firms), results provide evidence of positive and significant direct effects of corporate social responsibility on both innovation and organizational performance across all groups of companies (i.e. manufacturing vs non-manufacturing, proactive vs non-proactive, smaller vs larger and younger vs older firms). Results also find a mediation role of innovation for the case of manufacturing companies.