Organizational Innovation Process Research Articles

Model of innovation in agriculture 4.0 processes in the department of Cundinamarca, Colombia

Innovation in agriculture plays a fundamental role in the transition of said production towards more sustainable schemes, hence the importance of its study, especially in relation to production processes. The literature shows that although several studies have been carried out that examine the variables that intervene in the innovation processes in the agricultural sector, there is a lack of studies that examine the innovation processes in Colombia. This is why the fundamental objective of this research is to develop a model that explains the main factors that are related to process innovation in the agricultural sector, using concepts derived from organizational innovation process models developed in the literature. The factors identification methodology used a sample of 1,190 Agricultural Production Units (UPA) collected in the National Agricultural Survey, incorporating only producers from the department of Cundinamarca, Colombia. With this sample, and using for the analysis the variables that are developed in the literature, a principal components factorial analysis was carried out, as well as a second-order confirmatory factorial analysis. The factor analysis shows three latent factors, among them “Innovation in Raw Materials”, “Innovation in crops” and “Innovation in management of External Factors”, which, being the most significant for the process innovation process, should be considered as fundamental part of the government's public policies to facilitate its adoption in Colombian agriculture in the future.

Unlocking Innovation from Within: The Power of Tacit Knowledge and Change Adaptability in Indonesian Internal Organisational Innovation Processes

Abstract Research purpose. The study examines how tacit knowledge sharing affects internal organisational innovation by exploring change adaptability as a mediator. Hence, it tries to fill this gap and further explain the role played by tacit knowledge sharing in the entire knowledge management process. Given the mediating effect of change adaptability, this study aims to provide new insight into effective management and sharing tacit knowledge among organisations to improve their innovation processes. Design / Methodology / Approach. This study adopted a quantitative cross-sectional survey design, with Partial Least Squares Structural Equation Modeling (PLS-SEM) as the main statistical technique. Such a method is best applied in this research, where one confirms hypotheses and the relationship between observed and latent variables. The samples were selected based on judgmental non-probability and purposive sampling approaches. The SEM was used in data analysis. It contributed to understanding the relationship of the variables, such as sharing tacit knowledge, change adaptability, and internal organisational innovation. Findings. The study proved that tacit knowledge sharing is highly significant in internal organisational innovation, mediated by change adaptability. Direct effect: Tacit knowledge sharing directly affects the organisational ability to adapt to change and internal innovativeness, thus underpinning its basis. Change adaptability mediates the effect of tacit knowledge sharing on internal organisational innovation, which influences innovation outcomes. Path coefficient analysis confirms the positive influence of tacit knowledge sharing on adaptability to change and innovation. Indirect Effects: Empirical examination has proved the significant mediating effect of change adaptability in leveraging tacit knowledge for innovation. These results suggest that the strategic value of tacit knowledge and adaptability, which will drive sustainable innovation within organisations and support their integration within strategic frameworks, is fully justified. Originality / Value / Practical implications. This is a new model used for the first time to suggest novel contributions and usefulness in understanding the relationship among sharing of tacit knowledge, change adaptability, and innovation at the internal level of the organisation. Tacit knowledge sharing, combined with change adaptability, is a model for internal organisational innovation. Therefore, it fills an important gap in the existing literature: the quantification of adaptability in mediating the effect of tacit knowledge on innovation. The results of this study will provide empirical validation of these relationships and further contribute to the knowledge in practice, particularly by emphasising the mediating role of change adaptability, which has been relatively underexplored. Practically, tacit knowledge sharing within adaptive organisational environments is thus an important call towards effective adaptation to change. The level of enhancement of these dimensions as core competencies through strategies could make a difference in the success of businesses. The importance of adaptability has to be emphasised by training programs and management practices that would provide the same skills. Other important avenues include those that work towards cultivating supportive organisational cultures that would facilitate tacit knowledge exchange, support employee interaction and informal knowledge exchange, and measures to reward innovation efforts. Investment in human resources practices that encourage learning and adaptability will continue to encourage knowledge sharing and innovation, including improving training programs, offering mentorship opportunities, and developing performance management systems that support and reward behaviours around innovation. This study contributes to the literature with a developed framework and empirical examination of the interrelations between tacit knowledge sharing, change adaptability, and innovation. It provides practical strategies that can be of value to the organisation in enhancing innovation capabilities through knowledge management.

Linking transformational leadership and digital creativity from the lens of social cognitive theory

PurposeWith the wide usage of digital technologies, employees’ digital creativity serves as a stepping stone in driving the process of organizational digital innovation. However, scant attention has been devoted to understanding the relationship between leadership and employees’ digital creativity within the digital technology usage context. Drawing upon social cognitive theory, our study aims to explore the relationship between transformational leadership and employees’ digital creativity through the mediating roles of creative self-efficacy and ambidextrous learning.Design/methodology/approachA field survey was conducted in China, garnering survey data from 223 employees actively engaged with digital technologies in their daily work. We empirically test the structural equation model to verify the hypotheses.FindingsThe results reveal a positive association between transformational leadership and employees’ digital creativity, with a consequential cascade mediation facilitated through creative self-efficacy and exploitation and exploration.Originality/valueThe empirical research not only enriches comprehension of individual-level digital creativity but also provides valuable practical insights for managers seeking to effectively drive digital innovation within their organizations.

A교육지원청 조직문화 혁신과정의 특징

A교육지원청 조직문화 혁신과정의 특징

Complex problem solving as a source of competitive advantage

This study explores the role of complex problem solving in securing sustainable competitive advantage for organizations. It investigates whether the ability to resolve complex, multidimensional problems contributes to a firm's strategic positioning and operational efficiency. The research employs a qualitative methodology, utilizing interviews with professionals in the consultancy sector to gather insights on the impact of problem-solving skills on organizational performance. Findings indicate that while solving complex problems is valued and contributes to competitive parity, it is not sufficiently rare or inimitable to ensure a sustainable competitive advantage on its own. However, effectively leveraging problem-solving capabilities within organizational strategy and innovation processes can enhance competitiveness. The study contributes to the dynamic capabilities and competitive advantage literature by highlighting the importance of problem-solving skills and suggesting avenues for organizations to harness these capabilities more effectively.

A framework for digitalizing construction businesses: drivers, barriers and outcomes

PurposeIn this paper, a systematic review of 284 articles published between 2015 and 2022 and a full-text thematic analysis of 70 selected articles was conducted to catalog and synthesize factors in a framework. Thematic analysis subsequently revealed 18 selective codes under three groups of drivers, barriers, and outcomes. These three groups were explained by four key aspects including organization, stakeholders, infrastructure, and business environment that set a framework for the digitalization of construction. The study finally concluded digitalization strategies with a focus on support mechanisms, government incentives, regulations, the transition from manual labor to technicians, organizational technology culture, methodology development, and innovation processes. Such strategies provide insight into prioritizing resources towards smooth digital transformation in construction businesses.Design/methodology/approachA two-stage methodology is adopted by undertaking a systematic literature review followed by thematic content analysis. This work concludes with an analysis of remaining research gaps and suggestions for potential future research.FindingsIn this paper, a systematic review of 284 articles published between 2015 and 2022 and a full-text thematic analysis of 70 selected articles was conducted to catalog and synthesize variables in a framework. Thematic analysis subsequently revealed a set of variables and factors describing construction digitalization under three groups of success factors, barriers, and outcomes. A critical content analysis of the representative studies was conducted to identify five future research trends as well as associated research gaps and directions on the topic.Practical implicationsThis study contributes to practice by providing directions concerning the key strategies and priorities associated with the digitalization of construction businesses.Originality/valueThis ground-breaking research brings to light a classified set of factors that are important for the digitalization of construction businesses. The elicited framework contributes to the current body of knowledge by offering a unique conceptualization of both driving and adverse aspects for the seamless digital transformation of construction.

A Business Model for Counterterrorism Innovation: Shaping Innovation Strategies in Defense Systems and Diagnosing Innovation Strategies in Terror Actors

In the phenomenon of war, be it a war between armies, a war waged by terror groups, or a war on terror, each side strives for “supremacy” over its adversaries with the aim of demoralizing their rivals into quitting the fight or giving up their resistance. For these aims to materialize, each side must devise a relevant strategy and then implement a plan of action from that strategy. In the competitive world of business, this activity is called a “business model”. The war on terror is still a strategic challenge to which effective and efficient solutions have yet to be found. Once militaries, defense organizations and counterterror organizations understand the terror groups’ “business model”, they can take their first step toward devising an effective and efficient counterstrategy. This counterstrategy is meant to foil terror groups’ hostile action plans, reduce their freedom of operation and ultimately neutralize them and cause them to collapse. Despite the many differences between terror organizations operating globally in the present and those that were active in the past, this study questions whether there are any similarities to be found in the traits of their operations, using a business model framework. Moreover, it questions if such a business model could be used to understand innovation processes in terror organizations. This article proposes a novice “business innovation model” framework, based on assembling well-known business models from the world of competitive business innovation management, which will lead to the discovery of terror groups’ innovation and renewal strategies.

The Manifestation Of Digital Transformation Concept In Indonesian Logistic Firms

Digital transformation has become an important challenge for logistic firms to achieve competitive advantages. However, the digitization process's implications on a firm's performance still need to be fully understood since transitioning from one method to another creates specific challenges. This study examines the effects of digital transformation on logistic firm performance in Indonesia and looks at the process of organizational learning and innovation as determinants of digital transformation. This study uses a quantitative method with data from 165 respondents of logistic firms that have implemented digital technology in their business operations. The PLS method is used as a data analysis method. Results showed that digital transformation positively and significantly affects logistic firm performance. It was also found that organizational innovation significantly affects digital transformation, ultimately affecting logistic firm performance. Meanwhile, organizational learning capabilities showed no direct effects on digital transformation.

Implementing Maqāṣid Syarīʿah on Social Innovation For Sustainable Zakat Management Organization in Indonesia

The growth of zakat collection by zakat management organizations has increased significantly in the last two decades in Indonesia. Unfortunately, not all zakat management organizations can adapt and sustain in the long term. Social innovation encourages organizations to maintain and realize the maqāṣid of zakat management. The paper analyzes the implementation of the maqāṣid syarīʿah concept developed by Auda (2015) on the process of social innovation in zakat management organizations in Indonesia. The analysis results show that one of the creations of social innovation in the Zakat management organization in Indonesia is a community-based economic empowerment program. Zona Madina is one of the prototypes created by Dompet Dhuafa, which tried to empower community development from Zakat, sadaqah, and waqf. By using an analysis of maqāṣid, social innovation made by Dompet Dhuafa is consistent with maqāṣid al-khāṣṣah where the form of economic empowerment in zona Madina, a means of maintaining maqāṣid al-‘āmmah from Zakat. With the establishment of the zona Madina, Dompet Dhuafa realizes two things at once: moving the wheels of the community’s economy and the sustainability of the zakat management organization. This article contributes to developing strategies for Islamic philanthropic organizations in Indonesia to be sustainable by creating social-based innovation.

Knowledge Management, Organizational Innovativeness, and Adversity Quotient on Institutional Performance of Local Economic Enterprises

This study attempted to assess the influence of knowledge management, organizational innovativeness, and adversity quotients manifested through the institutional performance. There are 221 local economic enterprise employees of the local government units in Bukidnon participated in the study, which employed a quantitative descriptive design, to evaluate the relationship between two or more variables as well as the multiple regression analysis in determining variables that predict institutional performance. Findings revealed that knowledge management, organizational innovativeness, and adversity quotient are predictors, positively correlated and have a statistically significant relationship to institutional performance. The overall predictive model is presented as follows; Institutional performance = 1.123 + 0.189*Ownership. The overall model tested was highly significant with F = 3.654, p=.000. The regression model further discloses that for every unit change in ownership, there is a corresponding increase by .189 of the institutional performance. Based on this result, the null hypothesis is rejected. The independent variable, taken as a whole, can predict the institutional performance of the local economic enterprise employees. The data implies that the higher level of ownership in adverse situations of the local economic enterprise employees, the more they have performed well in their institutional performance. Therefore, one of the practical implications of this result in the management of organizational innovation processes is that to manage the innovation process effectively, owners and, or managers need to understand knowledge management and innovativeness factors that affect different innovation types in their institutional performance.

Big data analytics and innovation in e-commerce: current insights and future directions

Big data analytics (BDA), as a new innovation tool, played an important role in helping businesses to survive and thrive during great crises and mega disruptions like COVID-19 by transitioning to and scaling e-commerce. Accordingly, the main purpose of the current research was to have a meaningful comprehensive overview of BDA and innovation in e-commerce research published in journals indexed by the Scopus database. In order to describe, explore, and analyze the evolution of publication (co-citation, co-authorship, bibliographical coupling, etc.), the bibliometric method has been utilized to analyze 541 documents from the international Scopus database by using different programs such as VOSviewer and Rstudio. The results of this paper show that many researchers in the e-commerce area focused on and applied data analytical solutions to fight the COVID-19 disease and establish preventive actions against it in various innovative manners. In addition, BDA and innovation in e-commerce is an interdisciplinary research field that could be explored from different perspectives and approaches, such as technology, business, commerce, finance, sociology, and economics. Moreover, the research findings are considered an invitation to those data analysts and innovators to contribute more to the body of the literature through high-impact industry-oriented research which can improve the adoption process of big data analytics and innovation in organizations. Finally, this study proposes future research agenda and guidelines suggested to be explored further.

Towards retail innovation and ambidexterity: insights from a Swedish retailer

PurposeIncumbent retail organisations need to develop new capabilities to adapt with the increasingly competitive retail landscape. Despite the growing relevance of innovation in retail practice, the strategic management of innovation in retailing is still vastly under-researched. This explorative study thus aims to investigate how incumbent retail firms can organise for innovation from an organisational ambidexterity perspective.Design/methodology/approachA single-case study of an established Swedish retail firm was conducted from December 2016 to July 2018 and followed up in June 2021. The authors followed the process of implementation of organisational changes aimed to increase innovation in the company, particularly the introduction of a digital marketing initiative and a corporate innovation hub. Data collection was based on nine semi-structured interviews and participant observations and unstructured interviews from 13 meetings and workshops. An abductive approach to data analysis was followed, iteratively comparing theoretical concepts and empirical data using open, axial and selective coding to distil findings into aggregated themes.FindingsGiven the inherently limited formalisation of innovation processes in most retail organisations, structural ambidexterity appears to be necessary when the aim is radical, strategic retail innovation. Structural mechanisms are able to safeguard the space and resources to focus on long-term research and projects with higher risk and uncertainty; however, integration of innovation activities to the mainstream organisation is critical. Pursuing contextual ambidexterity, wherein instead of structural solutions, employees are empowered to divide employees' time between innovation-related and efficiency-related tasks, is more likely related to retail innovations that are incremental and operational.Originality/valueThe paper contributes to the emerging topic of strategic management of innovation in retailing, by explicating how incumbent retailers can organise for innovation depending on the type of innovation that is aimed for, using organisational ambidexterity as a novel perspective.

How do institutional effects shape open innovation adoption?

ABSTRACT Open innovation (OI) application has gradually expanded to traditional and institutionalised industries, which have their own institutional logic. Organisations in such industries are subject to strict regulations designed to mitigate risk and build organisational legitimacy. Despite its various advantages, OI adoption and implementation is challenging. Yet, institutional effects could play a critical role in facilitating organisations’ change, especially when uncertainty exists. This study focuses on the analytical investigation of the three main institutional effects, i.e. coercive, mimetic and normative forces, on the implementation of OI. A case study approach was used to analyse the issue concerned. A total of four case studies were conducted. The research outcome highlights the role of institutional effects in the implementation of OI. It suggests that institutional effects are an effective means of stimulating the adoption of OI and can guide the organisational innovation process. Moreover, the results highlight the relationship between organisational characteristics and institutional effects. Coercive forces are more important for organisations that are government owned and controlled, while mimetic forces are more crucial for organisations with limited resources. Normative forces have a particular impact on the actions of organisations having direct or indirect ties with the professional networks.

Gestión del conocimiento para el proceso de innovación en las organizaciones

Every hundred years throughout history there has been a strong transformation, in a matter of years society is reorganized, its worldview, its basic values, its social and political structures, its production structures, there is a new world, our era is a period of transformation and innovation. At this present time the transformation is not limited to Western or Eastern society or history. There is only world history and civilization. In this context, knowledge is the main resource for individuals and for the economy that make up an organization or company, whose main purpose is the integration of specialized knowledge in a common good, which facilitates innovation processes as a strategic factor allowing excellence, valuation and international recognition of an organization. That is why innovation processes in organizations become relevant for having their own and different characteristics such as information, data and knowledge, as well as their transformation, technological surveillance and technology itself, foresight, competitive intelligence and the same impulse of creativity in the conception of ideas and intellectual property that at any time of the innovation management process will be influenced by these aspects, contributing to new business models in organizations. Although innovation processes are changeable and unpredictable, they can be systematized and organized through an innovation management system based on the application of the continuous improvement methodology. Innovation processes interrelated with the vertiginous advances of knowledge have modified the narrow framework of microeconomics, with innovative business models connected to a Knowledge Based Economy, through networks supported by powerful technologies that influence the dynamic capabilities that allow organizations to connect and identify the types of customers or users to configure the supply chain that adds value and allows monetization in a common good. For this reason it is increasingly significant the existence of organizations that recognize the importance of knowledge management and innovation management as a key factor that allows the agile and modern creation of successful business models that generate value, are profitable, transcend over time and leave a deep mark in a globalized market, even in environments characterized by uncertainty, volatility, ambiguity and complexity.

The effect of quality management practices on academics’ innovative performance in Malaysian higher education institutions

ABSTRACT Several studies in higher education have attempted to study the impact of quality management practices on organisational innovation processes and outcomes in higher education institutions (HEIs). However, there is relatively limited research examining the impact of multidimensional quality management practices (QM-practices) on academics’ innovative behaviour and performance. This paper aims to explore the relationship between QM-practices and academics’ innovative work behaviour and examine how innovative behaviour affects academics’ innovative work performance. A total of 586 responses were collected from public and private universities with self-accreditation status in Malaysia. The results indicated a significant and positive relationship between Social QM-practices and academics’ innovative work behaviour. Also, a significant and positive relationship was found between innovative work behaviour and work performance. However, there is no direct impact between Social and Technical QM-practices on academic work performance. The relationship between Social QM-practices and work performance is indirectly established through innovative work behaviour. The findings signified the importance of innovative work behaviour on academic's work performance and highlighted the indirect impacts of Social QM-practices on innovative performance through innovative work behaviour in Malaysian HEIs. Efforts to improve Social QM-practices especially in promoting leadership for quality management, developing strategic vision, and providing effective educational support, as well as training may facilitate innovative work behaviour and enhance work performance at Malaysian HEIs.

Innovation in the Ecuadorean public sector during the COVID-19 pandemic: current trends and prospects for future research

Objective: ?e aim of the article is to identify the types of innovations produced by public sector organizations in Ecuador duringthe first months of the COVID-19 pandemic.Theoretical framework: ?e paper builds on systematic reviews of publications on public sector innovation to identify types ofinnovations, antecedents of organizations, both at the external and internal organizational levels, and outcomes of the innovations.Methodology: ?e paper is exploratory in nature and mixes quantitative and qualitative data to characterize innovations. For this,an online survey questionnaire was sent to public servants to identify innovations, and a structured interview was then carried outto flesh out some of the details of the processes of innovation reported.Results: Findings show that most innovations in the Ecuadorean public sector are top-down in nature, and relate to adoptingtechnologies to support existing interventions. ?ese technologies; however, go beyond those used for facilitating telework.Moreover, most innovations are produced in organizations perceived as centralized, where there is continuous support forinnovation. The main finding of this research relates to the presence of specialized units within public sector organizations, whichsupport innovation and help the development of interorganizational networks. This type of unit has been overlooked in theliterature and require further investigation in regards to when and how they bridge between organizations to facilitate lastinginnovations.Originality: The article introduces a distinction between organizations that have direct or indirect interactions with clients orcitizens which helps to take stock of the incentives they may have for innovating. ?e article then identifies the different types ofinnovations produced in public sector organizations when this substantive difference is taken into account.Teoretical and practical contributions: ?e study offers support to findings made in other contexts, while also contributeswith findings that add qualitative depth to the relationships between organizational characteristics, innovation processes, externalfactors and outcomes. It highlights the importance of supporting and strengthening the units specialized on innovation to makethe most out of crises and structural reform.

Creativity Evaluations and Consequences in Organizations

The innovation process in organizations usually involves collaborations and decisions about resource allocation on new ideas. Therefore, creative talents and ideas need to be first recognized to receive the support and resources needed to generate actual value for organizations. Creativity evaluation thus serves as the pivotal link between idea generation and implementation. Despite its nascence, research interest has burgeoned in creativity evaluations due to this topic’s theoretical and practical significance. This symposium is intended to showcase new research on creativity evaluations using novel and diverse theoretical perspectives and methodologies. The papers that comprise this symposium investigate individual or group factors that influence creativity evaluations as well as the downstream consequences of endorsing or rejecting creative ideas. This symposium thus provides a comprehensive view of creativity evaluations. It also illuminates connections between creativity evaluations and various important topics in management research such as diversity, first impressions, status, and deviance. The Effect of Criminal Records on Creativity Evaluation: Evidence from Music Reviews Presenter: Eun Soo Son; Georgia Institute of Technology Presenter: Haoyue Zhang; Washington U. in St. Louis, Olin Business School Presenter: Jiani Zhu; Georgia Institute of Technology The Diversity Heuristic: How Team Racial Composition Influences Judgments of Team Creativity Presenter: Devon Proudfoot; Cornell U. Presenter: Zachariah Berry; Cornell U. Presenter: Min Kay; Duke U. When Uniqueness Brings Us Together: How Initial Cues of Uniqueness Influence Creative Collaborations Presenter: Qing Gong; Georgia Institute of Technology The Idea Endorsement Double Bind: Status Loss Concerns Impede Creative Idea Endorsement Presenter: Wayne Johnson; Cornell SC Johnson College of Business Presenter: Brian J. Lucas; Cornell U. Creative Deviance in the Relationship between Psychological Ownership and Social Undermining Presenter: Jigyasu Shukla; U. of Central Florida Presenter: Ronit Kark; Bar Ilan U. Presenter: Rebecca J. Bennett; U. of Central Florida

Methodological proposal to improve organizational innovation in the logistics sector of Cartagena, Colombia

This paper aims to design a methodological proposal to improve the innovation of companies belonging to the logistics sector in Cartagena, Colombia. The multiple case study methodology was applied, where nine axes that directly affect organizational innovation (strategy, culture, planning, people, tools, products/services, processes, efficiency, and capitalization) were analysed. The sample consisted of five Logistics Service Providers located in Cartagena. Among the main results of the research, it was found that planning is fundamental for improving organizational innovation because it is essential to have a stipulated strategic direction and to design a plan to propitiate an innovative culture in the company. Additionally, the company's diagnosis showed that most have innovative resources and processes; however, they do not have the necessary tools to implement the processes effectively. Finally, four of the five companies are working to develop an innovative culture, which places culture as the second most crucial axis after planning. These results led to the proposal of a methodology that seeks to improve organizational innovation levels and mainly focuses on three phases: Strategic Direction, Processes, and Results.

Automated identification of different lead users regarding the innovation process

Lead users are often established in an organizational innovation process to attenuate the difficulties a company faces, such as high costs or the obscurity of customers’ needs. But to benefit from these lead users a major challenge is to characterize and identify them especially in the fast-moving world of social media. Therefore, we aim to design a tool to identify lead users automatically for the two innovation phases (“Idea generation” and “Development”) by combining different approaches such as social network analysis, topic modeling and sentiment analysis. Thus, we consulted the design science approach and applied our artifact to 11,481 contributions of an online digital platform. The technical realization of the six different characteristics and their respective weighting according to the different phases of the innovation process resulted in different lead users and showed the necessity of distinguishing between them. Our results were evaluated and confirmed by the identified lead users and an expert. Hence, our investigation contributes to both practice and theory (kernel theories and design theory) alike.

Impact of Ambidextrous Leadership on organizational innovation through the moderation of organizational innovative climate and mediation of organizational social capital

Purpose – The two constructs of ambidextrous leadership that are activities related to the opening of leader behavior and closing of leader behavior define the process of innovation at the organizational level. This paper aims to provide an insight into the relationship between ambidextrous leadership and Organizational innovation processes.
 Design/methodology/approach – In this study, the research design will be cross-sectional, a total sample of 510 employees were used who rated the ambidextrous leader behaviors and organizational innovation performance concerning an innovation project.
 Findings – Structural equation modeling (SEM) analysis results showed that ambidextrous leadership is positively related to Organizational innovation performance. The relationship between ambidextrous leadership and organizational social capital is strengthened by an Organizational innovative climate, which in return increases organizational innovation.
 Originality/value – The findings support the importance of opening and closing leader behaviors necessary for the process of innovation and therefore underline the significance of ambidexterity.
 Keywords Ambidextrous leadership (AMBL), Organizational Innovation (OI), Organizational Social Capital (OSC), Organizational Innovative Climate (OIC).