Organizational Theory Research Articles

Impact of AEC project organizational design on the mental health of project management practitioners (PMPs) in Australia

PurposeDesign of architecture, engineering and construction (AEC) project organizations expose project management practitioners (PMPs) to poor mental health due to the influence of project organization designs on project management activities assigned to the PMPs. The AEC project organization design comprises the integration of permanent organization, project organization and external environment layers. In spite of the link between project organization design and mental health, limited studies have examined the impact of permanent organization factors, project organization factors and external environmental factors on mental health management practices. Therefore, this study aims to examine the interactive relationships between permanent organization factors, project organization factors, external environment factors and mental health management indicators.Design/methodology/approachFour organizational theories: institutional theory, agency theory and resource-based theory were integrated to develop a theoretical model guiding the aim of the study. Eighty-two survey data were collected from PMPs in AEC firms in Australia. Structural equation modelling was used to test the relationships between the constructs.FindingsThe study found that mental health management indicators are predicted by the interactive and direct effects of permanent organizational factors, project organizational factors and external environmental factors. The results of the interactive effects of the factors and mental health management indicators revealed that 20 of 26 proposed hypotheses were supported. Based on the established hypotheses, economic factors, technological factors, environmental factors, legal factors and organizational culture positively correlated with mental health management indicators. Likewise, human resources management (HRM), corporate governance, project governance and integrated project delivery (IPD) positively impact mental health management indicators. However, political factors, social factors, knowledge management and project management skills negatively impact mental health management indicators. Moreover, political factors, economic factors, technological factors, environmental factors, legal factors and organizational culture are positively related to corporate governance. Additionally, organizational culture positively impacts corporate governance, project governance and HRM, whereas project governance positively correlated with IPD and knowledge management.Originality/valueThe findings provide guidelines to AEC firms on achieving positive mental health management indicators through concentration on project organization design.

Intraorganizational mobility and employees’ work-related contact patterns: evidence from panel data in the European Commission

Abstract Programs to encourage staff to move within public-sector organizations have become increasingly widespread in recent decades. Yet, although there are some anecdotal accounts, the effects of such intraorganizational mobility remain largely unexplored. Building on insights from organization theory and social psychology, we argue that intraorganizational mobility entails an important trade-off: it undermines movers’ depth of work-related contacts within the (new) department, while it increases the breadth of their work-related contacts outside it. Our empirical analysis evaluates this trade-off using a two-way fixed effects model for a longitudinal dataset of movers (N = 149) and stayers (N = 473) across two survey waves among European Commission officials in 2014 and 2018. Our main findings confirm that intraorganizational mobility is connected in opposing ways to employees’ intra- and extra-departmental work-related contact patterns. In line with theoretical expectations, we find these relationships to be stronger for employees who have previously experienced intraorganizational moves (“repeat-movers”).

The Sociology of Managerial Communication in the Era of Artificial Intelligence

Managerial communication has undergone concurrent evolution with organizational theories, starting from the twentieth century. Technological progress, evidenced by the emergence of computers and the expansion of networks, has diversified communication methods in the digital era. Subsequent research has focused on sociological theories such as the classical management theory by Fayol and Weber, the Human Relations Theory, and McGregor's X and Y theory. Currently, Artificial Intelligence (AI) fundamentally alters managerial communication, bringing increased efficiency, predictive analytics, and automation. A study at MASPEX Romania highlights the positive impact of AI on reporting and collaboration processes. However, ethical dilemmas arise, including those related to privacy and social impact, necessitating regulation and heightened attention. The objective of this study is to investigate the impact and implications of Artificial Intelligence in the context of managerial communication in organizations.

EVOLUTION OF THE BUSINESS INDUSTRY IN THE POST-COVID-19 ERA

This study examines the evolution of business industry in the post-COVID-19 era, aiming to identify key transformations and strategic imperatives for businesses. Utilizing a comprehensive analysis of organizational adaptation theories, disruptive innovation concepts, and dynamic capabilities frameworks, the research explores fundamental shifts in the global economic landscape. The study reveals accelerated digitalization, supply chain reconfiguration, and evolving consumer behavior as primary drivers of change. Three critical strategic imperatives emerge: digital transformation and innovation development, operational model flexibility, and integration of sustainability principles. The findings suggest that successful navigation of the new reality requires companies to fundamentally rethink their role in society and ecosystems, balancing short-term efficiency with long-term sustainability. This research contributes to the understanding of organizational change dynamics in high-uncertainty environments and provides a multidimensional model for analyzing strategic decisions in the post-pandemic era.

Organization and organizationality of corruption

AbstractCorrupt actors operate in an environment with numerous mechanisms designed to expose and punish their illegal behavior. Therefore, they organize their activity to reduce risk and uncertainty surrounding the situation, which takes place within and beyond a formal hierarchy. This article approaches the subject from a multidisciplinary perspective, applying theories of organization and organizationality—such as communicative constitution of organizations, social organization, partial organization, complete organization, neopatrimonialism, and patronage–to explain the organizing element of different forms of corruption. By introducing the ideas of the organization and organizationality, this study presents a new dimension of corruption and provides new insight into the scholarship on the topic.

Beyond the Turing Test: Exploring the implications of generative AI for category construction

As generative AI systems move beyond Turing’s benchmark for whether a machine exhibits human-like intelligence, what implications does this technological milestone have for organization theory? We engage with this question by considering how the increasing creativity and social competence exhibited by generative AI impacts processes of social construction and cultural evolution that have, up to this point, been the exclusive domain of humans. More specifically, we consider what it means to have intelligent machines capable of category work, which we define here as both the culturally savvy use of categories and purposeful participation in the processes of construction that underpin systems of categories more generally. We go on to explore some of the implications for individuals, organizations and societies of the appearance of this new class of artificial participants in the processes that constitute category systems.

Impact of Selected Fourth Industrial Revolution Technologies on the Music Industry: An Exploration of the Pros and Cons

The fourth industrial revolution (4IR) is changing the creative industry. This article examines the impact of selected technologies within the 4IR—artificial intelligence as well as virtual and augmented reality as case examples—on various aspects of creative production, distribution, and consumption of creative art. Using the theory of knowledge organisation, the article deals with the principles and practices of arranging information and concepts. This qualitative literature review focused on systematically collecting, analysing and synthesising data from existing research to gain a deeper understanding of 4IR from a creative arts perspective. Specifically, the article analyses how 4IR tools influence artistic expression in music and the evolving role of the artist, in addition to exploring the transformation of musical art distribution and audience engagement through online platforms and immersive experiences. The impact of selected technologies on the art industry has both positive and negative consequences. Positive impacts include new forms of artistic creation and collaboration, composition with artificial intelligence, art installations with virtual reality and audience engagement, democratisation of art production and accessibility, opportunities for innovation and growth, new forms of creativity, and better traceability of works. On the downside, there are technological challenges, skills and labour development, disruption of traditional art markets and business models, ethical considerations and concerns about 4IR-generated music art and information overload. This research contributes to a deeper understanding of the complex interplay between technology and artistic practice in the 4IR. Keywords: Creative industry, music, fourth industrial revolution, Artificial intelligence, virtual and augmented reality

Applying Organisational Support Lenses for Employee Retention: The Role of Supervisor Support and Compensation Fairness

Employee retention is critical, yet organisations face challenging talent markets and increasing turnover costs from departing staff. This study examines drivers of retention for professional workers to isolate actionable focus areas for organisations. Drawing on organisational support theory, perceived organisational support, compensation fairness, and quality leader-member exchange relationships are hypothesized to reduce turnover intentions. Survey data from a sample of 120 employees analysed using PLS-SEM, confirmed perceived organisational support as the strongest predictor, followed by compensation equity and supervisor support. All three fulfil socioemotional needs that build affective commitment and loyalty when present. Practical recommendations center on monitoring support perceptions through pulse surveys, purposeful communications conveying care for employees, and leader training on nurturing developmental relationships. Investing in perceived support elements represents a high-yield, affordable retention strategy. These findings refine broader retention drivers, spotlighting the centrality of care and inclusion assurances for anchoring talent. Limitations around generalizability and cross-sectional data point to useful future research directions.

Consumer Protection Agency’s crisis management for children’s kidney failure cases in Indonesia

Background: The Badan Perlindungan Konsumen Nasional Republik Indonesia (BPKN RI) is a government institution dedicated to protect consumer rights nationwide. In August 2022, instances of kidney disorders affecting children emerged in various regions of Indonesia, necessitating BPKN’s involvement in addressing these cases. Purpose: This study examines how crisis communication factored into BPKN RI’s crisis management strategy during the 2022 outbreak of atypical progressive acute kidney injury (APAKI) in children. Methods: The theoretical framework guiding this research encompasses organizational theory, corporate communication theory, crisis communication theory, and crisis management theory. Employing a descriptive qualitative approach, data collection involves interviews, internet observations, and document analysis. Interviews were conducted with key figures, including the secretary of BPKN RI, the Public Relations and Education Division of BPKN RI, and the Investigation Team for APAKI cases in children. Results: The research findings reveal that BPKN RI’s crisis management process involves identifying the crisis, analyzing its implications, isolating the crisis, formulating a strategy, and implementing a crisis control program, with crisis communication as the fundamental element of the crisis management strategy. Conclusion: BPKN RI’s crisis management strategy prioritizes public welfare, ensuring easy public access, and maintaining transparency and honesty. Implications: BPKN RI disseminates regular and periodic information to the public, designates the Chairman of BPKN RI as the spokesperson, monitors community sentiments and media coverage, and establishes a public information center.

Organizational Conflict Management in the Digital Era Impact on Performance

When a conflict arises within an organization, the cause is always identified as poor communication. Similarly, when a bad decision is made, ineffective communication is always to blame. Conflict management is a series of actions and reactions between actors and external parties in a conflict. This study is to look at the relationship between organizational conflict management in the digital era and its impact on performance. Organizational conflict management theory, digital era theory and performance are studied on an approach oriented to organizational management, communication from actors and external parties and how they affect performance

Reverse logistics and financial performance in a developing country context: the moderating role of analytics capability

Purpose This paper aims to examine the financial outcome of reverse logistics among firms in a developing country. The authors draw on the organizational information processing theory to propose that analytics capability moderates the relationship between reverse logistics and financial performance. Design/methodology/approach The authors collected firm-level survey data from 200 manufacturing firms in Ghana, a developing country in sub-Saharan Africa. Partial least squares structural equations modeling is used to examine the proposed relationships, and the moderating effects are further probed using Hayes PROCESS. Findings The empirical results show that reverse logistics is negatively related to financial performance. However, analytics capability attenuates this negative relationship, such that firms with high analytics capability obtain a positive relationship between reverse logistics and financial performance. Practical implications Firms in developing countries should combine their reverse logistics strategies with developing analytics capabilities that help minimize uncertainties and increase the efficient collection and use of information to reduce the cost of reverse logistics. Originality/value This paper examines how reverse logistics relates to financial performance in low-resource contexts. Beyond the novelty of the context, it explores the information processing needs of reverse logistics systems and provides empirical data to support analytics capability. This has yet to be considered in prior studies.

ADAPTATION OF THE ORGANIZATIONAL MINDFULNESS SCALE INTO TURKISH

This study aims to introduce the scale of organizational mindfulness to Turkish literature which was developed by Vogus and Sutcliffe (2007, 2012) and adapted to organizational mindfulness literature from Highly Reliable Organizations Theory by Weick and Sutcliffe (2015). In this context, validity and reliability analyzes were performed. After the translation of the related scale into Turkish, the suitability of language and content was evaluated according to expert opinions. The survey was applied to 738 people and the internal consistency coefficient of the scale was found to be 0.926. As a result of the analysis, it is seen that the scale adapted to Turkish validates the single factor structure of organizational mindfulness scale. This scale shows the feature of being the shortest way with its five-principle mechanism in measuring the basic efficiency of enterprises. Also, the scale provides a roadmap for organizational development in all environmental conditions such as uncertainty and competition.

The application of the organizational learning perspective in explaining the government's internal auditor’s role development

The management of mineral and coal non-tax state revenue (PNBP Minerba) requires urgent attention and improvement, which can be achieved through appropriate oversight of internal auditors. This study assesses the efficacy of internal audit role development through an organizational learning perspective. Authors interviewed eleven informants from internal auditors of the inspectorate and auditees from the Ministry of Energy and Mineral Resources (KESDM) of the Republic of Indonesia. The data corroborates our theoretical framework within organizational significance theory, which states that the interconnection of the relationship between internal auditors and auditees, the internal audit process, and internal auditor resources culminates in the "results zone." Within this zone, internal audits yield effective outcomes that can positively influence the organization’s significance. This research reveals that auditees feel that an internal auditor’s findings and recommendations can influence their organization. This perspective can enhance PNBP Minerba management system and foster learning and organizational change. However, internal auditor recommendations have not effectively spurred organizational learning in KESDM, implying that KESDM is still in the developmental phase. This study stands out for its qualitative exploration of organizational characteristics, particularly the interplay between internal auditors and auditees, the internal audit process, and internal auditor resources.

Undiminishing school governance: investigating ‘governance maturity theory’ for school governing bodies

ABSTRACT Organizational maturity can inform decision-making, build strategy and underpin development. This paper argues that ‘Governance Maturity Theory’ (GMT) can act as a developmental modality for school Governing Bodies – and offers an alternative to disciplinary mechanisms such as inspections. Evidence generated by governors, Chairs, and Governance Professionals of Boards in England were used to map the value of inspections for developing school governance and to co-construct GMT. Grounded in organizational maturity theory and governmentality, the project developed two key findings. First, despite inspections driving much of what schools and Boards did, they had diminished the role of governance and had negligible value as either a developmental framework or for ascertaining the value of governors’ work. Second, GMT could support Boards to build their decision-making and strategic leadership capabilities and drive their development. The paper concludes that GMT can enable Boards to resist the inspectorate’s gaze and its notions of undemocratic ‘good’ governance and move towards mature strategic leadership.

Analisis Kinerja Satuan Polisi Pamong Praja dalam Menertibkan Pedagang Kaki Lima

The purpose of this study is to find out how the Municipal Police Force performs in regulating street vendors in Biak Numfor Regency, to determine the factors that influence the performance of the Municipal Police Force in organizing street vendors at the Inpres Market, Biak City District, Biak Numfor Regency. The theory used in this study is the organizational performance theory according to Dwiyanto (2008: 50), which includes productivity, service quality, responsiveness, responsibility, and accountability. The research method used is qualitative research. After the data is collected, it is then reduced and presented, and then a temporary conclusion is drawn about the data related to the issues being researched and analyzed before a final conclusion is made. The performance of the Municipal Police Force in regulating Street Vendors at the Inpres Market, Biak City District, Biak Numfor Regency based on productivity, service quality, and responsiveness indicators is not optimal. Meanwhile, the accountability indicator has been running optimally as evidenced by the Municipal Police Force which has published reports related to accountability reports of the agency to the Local Government. Factors affecting the performance of the Municipal Police Force in regulating Street Vendors at the Inpres Market in Biak are internal and external factors. Internal factors include human resources, facilities and infrastructure, and budget. External factors include political interests. In addition, the lack of socialization to the street vendors regarding local regulations explaining about street vendors, and coordination with stakeholders also affect the performance of the Municipal Police Force in regulating Street Vendors at the Inpres Market in Biak.

The impact of financial development on enterprise green innovation under low carbon pilot city.

Low-carbon pilot city (LCPC) plays a pivotal role in stimulating green innovation among enterprises. However, relying solely on policy often proves less effective, necessitating support from financial development. Yet, current research frequently overlooks the impact of financial development on LCPC policy. Drawing on economic, management, and organizational psychology theories, we investigate the influence of the financial development level on enterprise green innovation in LCPC, utilizing data from listed companies between 2010 and 2018. The main finding is that LCPC facilitates institutional-level green innovation. Concurrently, financial development augments the effectiveness of LCPC policy, further expediting green innovation activities among enterprises in these pilot cities. Heterogeneity analyses reveal that financial development significantly promotes green innovation, particularly among state-owned enterprises, those with myopic management, non-high technology industries, and businesses in the southern region within LCPC. Mechanism tests identify enterprises' financing constraints and R&D investment levels as key pathways through which financial development fosters green economic development in LCPC. This study provides micro-level evidence from China elucidating the effects of environmental policies and offers practical implications for the low-carbon transformation of the manufacturing sector amid peak emissions and carbon-neutral targets. Additionally, it provides valuable guidance for other emerging economies seeking enhanced resource and environmental protection through the implementation of energy-saving and emission-reduction fiscal policy.

Artificial intelligence and policy making; can small municipalities enable digital transformation?

This study investigates digital transformation and the usability of emerging technologies in policymaking. Prior studies categorised digital transformation into three distinct phases of digitisation, digitalisation, and digital transformation. They mainly focus on the operational or functional levels, however, this study considers digital transformation at the strategic level. Previous studies confirmed that using new emerging AI-based technologies will enable organisations to use digital transformation to achieve higher efficiency. A novel methodological AI-based approach for policymaking was constructed into three phases through the lens of organisational learning theory. The proposed framework was validated using a case study in the transportation industry of a small municipality. In the selected case study, a confirmatory model was developed and tested utilising the Structural Equation Modelling with data collected from a survey of 494 local stakeholders. Artificial Neural Network was utilised to predict and then to identify the most appropriate policy according to cost, feasibility, and impact criteria amongst six policies extracted from the literature. The results from this research confirm that utilisation of the AI-based strategic decision-making through the proposed generative AI platform at strategic level outperforms human decision-making in terms of applicability, efficiency, and accuracy.

Pengaruh Komunikasi Kerja Dan Komitmen Organisasi Terhadap Kinerja Pegawai Tetap Non Pegawai Negeri Sipil Di Rumah Sakit Umum Pusatprof. Dr. I.G.N.G. Ngoerah

This research took the research object at the Prof. Ngoerah Central General Hospital with the aim of analyzing the influence of Work Communication, Organizational Commitment on the Performance of Non-Civil Servant (PNS) employees using the grand theory of Management of State Civil Apparatus Law of the Republic of Indonesia Number 5 of 2014, supporting Organizational behavior management theory. This research uses quantitative methods, questionnaires with sampling samples and the Slovin formula with four hypotheses. This research found: 1. Work Communication has a positive and significant effect on the Performance of Permanent Non-Civil Servant (PNS) Employees at Prof Ngoerah Central General Hospital 2. Work Communication has a significant positive effect on the Performance of Permanent Non-Civil Servant (PNS) Employees at Home Prof Ngoerah Central General Hospital, 3. Organizational Commitment has a positive and insignificant effect on the Performance of Permanent Non Civil Servant Employees (PNS) at the Central General Hospital Prof Ngoerah, 4. Organizational Commitment does not mediate work communication on the Performance of Permanent Non Civil Servant Employees (PNS) at Prof Ngoerah Central General Hospital. The implications of this research contribute simultaneously to Prof.Central General Hospital. Ngoerah, this research also found that Organizational Commitment has an insignificant effect so it is necessary to carry out further research.

Small, Medium, and Micro-Sized Enterprises Strategies for Dealing with Contemporary Management Issues in Post-COVID: A Conceptual Framework

Purpose: Small, medium, and micro-sized enterprises (SMMEs) are integral to global economies, contributing significantly to employment, innovation, and economic growth. However, the COVID-19 pandemic has posed unprecedented challenges to most SMMEs around the world, reshaping their operational landscape and management strategies. This conceptual study seeks to review the available information in detail on contemporary management issues affecting SMMEs in the post-COVID-19 era. The study further assesses the management processes adopted by SMME managers to address these issues and provide a clear and easily understandable conceptual framework for SMMEs to survive post-COVID-19 challenges. Design/Method/Approach: The study rigorously analysed 1,105 peer-reviewed articles from reputable databases and adopted an interpretive qualitative approach and the systematic literature review technique. In this regard, a thematic analysis identified the recurring themes, thereby forming the basis for the conceptual framework. Findings: The identified themes include financial disruptions, shifts in consumer behaviour, resilience, and survival, rapid digital transformation, and remote work dynamics. A conceptual framework was developed, emphasising emotional intelligence, customer-centric adaptations, innovation risk management, financial resilience, technological innovation, adaptive leadership, sustainable business models, and remote workforce management. Theoretical Implications: Contribute to expanding conceptual knowledge base regarding SMMEs post-COVID-19 strategies in dealing with contemporary management issues. This includes the integration of organizational learning theory, which shows how SMMEs can learn from their experiences and adapt to the shifting business dynamics in the contemporary era. Practical Implications: The policy implication for these findings is that governments should develop targeted interventions, fostering a resilient environment for SMMEs. The findings of this study can enable SMMEs to Collaborate among stakeholders so as to propose essentials for creating sustainable solutions, ensuring that SMMEs continue their vital contributions to economic growth and innovation. Originality/Value: Theoretical perspectives on SMMEs post-COVID-19 strategies in dealing with contemporary management issues. The COVID-19 crisis has placed reliance on SMMEs to generate strategies for urgent management challenges, financial resilience, and an improvement in revenue streams. Research Limitations/Future Research: This research was limited to conceptual review and thus created the need to develop a conceptual framework that researchers can utilize to obtain empirical data on SMMEs post-COVID-19 strategies in dealing with contemporary management issues across the globe. Future research could also delve deeper into developing a more robust framework that shows the micro and medium-sized enterprise innovations, industry associations, and capacity-building initiatives that empower SMMEs to navigate the dynamic business landscape in the post-COVID-19 era. Paper Type: Conceptual JEL Classification: G32, L25, L26, M21

The emergence and organizational choices of patient advocacy associations: Evidence from the Italian context.

Within many advanced healthcare systems, patient advocacy associations are gaining a more relevant role in healthcare policy decisions. These associations provide help, representation, and voice to patients and citizens. However, although their role is important, a paucity of research exists analyzing their foundation dynamics, including their organizational decision, from a managerial perspective. To fill this knowledge gap, we formulated two research questions to investigate the motivations underlying the foundation of patient advocacy associations and the institutional pressures influencing the changes that have occurred in these associations throughout their evolution. Using a semi-structured questionnaire developed as part of a larger research project, we collected data about 31 patient advocacy associations operating within the Italian National Health Service. We employed qualitative analysis to examine the associations' birth and evolution as well as the motivations and influences driving change within the sampled organizations. Questionnaire responses provided information about the patient advocacy associations' histories and highlighted their close links with the Italian National Health Service. Our results indicated the motivations for the associations' establishment could be grouped into five categories: support at the system level, patient protection and support, actions to increase awareness, actions for improving patients' health and quality of life, and dissemination of knowledge. We also identified the frequency and nature of the changes within the associations and explored the institutional pressures that influenced these organizational changes. The results can be interpreted considering the organizational theories that focus on organizations' establishment decisions and how external pressures impact organizations' dynamics and evolution.