Organizational Practice Research Articles

Servant leadership, work engagement and affective commitment in social exchange perspective: A mediation-moderation framework

BACKGROUND: Servant leadership plays a crucial role in fostering employees’ affective commitment within organizations. However, understanding the underlying mechanism through which servant leadership influences affective commitment is important to provide valuable insights into organizational research and practice. OBJECTIVE: This study aims to examine the mediating and moderating role of work engagement on the relationship between servant leadership and affective commitment in social exchange theory (SET). METHODS: Using the quantitative data via the completion of an online survey derived from employees in Indonesian public health institution, 154 useful data were analyzed using partial least squares structural equation modelling (PLS-SEM). Additionally, SmartPLS version 3.2 was utilized for testing the proposed hypotheses. RESULTS: The results of the study show that servant leadership has no significant effect on affective commitment, but significant on work engagement. Also, the finding confirmed that work engagement has a significant effect on affective commitment. Furthermore, the empirical findings highlighted that work engagement fully mediates the link between servant leadership and affective commitment. However, regarding the moderation effect, work engagement does not moderate the relationship between servant leadership and affective commitment. CONCLUSION: Servant leadership, rooted in the philosophy of serving others first, is theorized to have a significant impact on work engagement through the lens of SET. Servant leaders, by prioritizing the needs and development of their employees, foster a supportive work environment characterized by trust and empowerment. In return, employees reciprocate by investing more effort and energy into their work, leading to higher levels of work engagement.

Autonomist Leadership and Organizational Practice in Leaderless Street Bands

Autonomist Leadership and Organizational Practice in Leaderless Street Bands

Digital transformation dilemma in the era of changing dynamics: How organizational culture influence the success of digital transformation

BACKGROUND: Digital transformation has become one of the most important topics in business, as companies try to use technology to improve their processes and gain a competitive edge. However, the success of digital transformation projects can be affected by organizational culture, which can make it easier or harder for digital transformation projects to be successfully implemented. OBJECTIVE: This study seeks to investigate the impact of organizational culture on the success of digital transformation. The study measures dimensions of organizational culture and how they impact the success of digital transformation projects. METHODS: 264 employees from various firms provided information via a questionnaire, and the study used Structural Equation Modelling (SEM) with AMOS software to evaluate the information and develop the proposed conceptual framework. RESULTS: The results demonstrate that employee empowerment has a positive and significant impact on digital transformation, while new organizational practice, support of change, and teamwork do not. CONCLUSIONS: These findings are crucial for advancing the current understanding of the role of organizational culture in the success of digital transformation projects. By shedding light on this relationship, this study contributes to the literature on digital transformation and provides organizations with insights that can inform their digital transformation strategies.

THE AGROECOLOGICAL PERFORMANCE OF THE UNION OF KANKELEN MARKET GROUPS AND THE NERICA UNION IN THE PREFECTURE OF FARANAH, REPUBLIC OF GUINEA

To circumscribe the prefecture of Faranah through the agroecological evaluation of some professional agricultural organizations in the context of sustainable development with the fight against climate change and the preservation of biodiversity For this evaluation of the agroecological performance of the farms of the union of Kankelen market gardening groups (UGMK) and the NERICA union (U.NERICA) in the prefecture of Faranah, in the Republic of Guinea, we chose. It consists of evaluating their performance based on three components (ecological diversity, spatial organization and agricultural practice). This evaluation provides guidance on the agroecological behavior of farmers in market gardening and rice farming in the said locality. This work highlights the combination of fifteen (15) indicators structured in three dimensions cited above and that the judgment reference is based on the maximum agroecological performance score. It is proposed by the Farm Sustainability Indicator (IDEA) method. The results obtained by these unions including an operator workforce of three hundred three (303) for the UGMK and one hundred and ninety-two (192) for the NERICA union, proved appreciable with a score of 65.7% for UGMK and 62.30% for U. NERICA. This is due to the massive participation in training workshops led by their development partner (ISAV, PNAAFA, AgriFARM, National NGO : AGUISA, APIC guinea).

TO THE CONCEPT OF INSURANCE INDEMNITY UNDER MOTOR TPL CONTRACTS

The present study is devoted to the issue of defining the concept of insurance compensation under contracts of compulsory motor third party liability insurance (hereinafter - CMTPL) in the system of related concepts of CMTPL using the formal-legal method of research. The article considers various approaches of insurance organisations to the concept of insurance indemnity in the context of legal relations in the field of CMTPL insurance, as well as examines the practical problems faced by both professional participants of the insurance services market - insurers, and persons who apply to them, whose property, in particular vehicles, has suffered as a result of damage caused to them by the perpetrators of road accidents. The paper analyses both regulatory legal acts in the field of CMTPL insurance and the practice of insurance organisations in carrying out their obligations under CMTPL insurance contracts in terms of insurance indemnities and related concepts: ‘insurance payments', “organisation of vehicle repair”, “insurance amounts”, etc. The paper concludes that it is necessary to establish legally the definition of the concept of insurance indemnity, to include in the content of this concept the organisation or payment for repairs within the insurance sum, and to justify the need to increase the terms of insurance indemnity in the form of repairs under CMTPL insurance contracts from thirty to forty-five days.

Navigating Alert Fatigue: A Case Study in Electronic Health Record Alert Design Optimization.

Clinical decision support (CDS) systems play a crucial role in enhancing patient outcomes, but inadequate design contributes to alert fatigue, inundating clinicians with disruptive alerts that lack clinical relevance. This case study delves into a quality improvement (QI) project addressing nursing electronic health record (EHR) alert fatigue by strategically redesigning four high-firing/low action alerts. Employing a mixed-methods approach, including quantitative analysis, empathy mapping sessions, and user feedback, the project sought to understand and alleviate the challenges posed by these alerts. Virtual empathy mapping sessions with clinical nurses provided valuable insights into user experiences. Qualitative findings, CDS design principles, and organizational practice expectations informed the redesign process, resulting in the removal of all four identified disruptive alerts and redesign of passive alerts. This initiative released 877 unactionable disruptive nursing hours, emphasizing the significance of proper alert design and the necessity for organizational structures ensuring sustained governance in healthcare system optimization.

Development of management and its impact on medicine and pharmacy

Aim. To study and generalize the main current trends in the theory and practice of management and their impact on the activities of healthcare institutions. Materials and methods. Scientific literature, legislative and regulatory acts, informational websites on the Internet were used. Such methods as the content analysis, comprehensive and systemic approach, structural-logical analysis, generalization, comparison, and grouping were applied. Results. The current trends in management have been systematized and grouped. The role of the development of organizational management theory and practice in changing approaches to management, leadership in forming new requirements for the skills of employees, increasing attention to the human factor, digitalization of management processes, socialization of management, etc., in general and in the healthcare system in particular has been demonstrated. Areas of use of artificial intelligence (AI) in medical, clinical, pharmaceutical, and biotechnological practice have been identified. The impact of innovative processes on the functioning of pharmaceutical market entities has been characterized. Conclusions. Modern management trends have been analyzed; changes in management concepts and company transformation have been described; the characteristics of contemporary leadership, the implementation of a value-oriented approach, directions for the development of mechanisms for intellectual management and digitalization, and innovative approaches to management have been determined. The impact of existing management trends and achievements on the medical and pharmaceutical system has been demonstrated.

Needs Assessment for the Development of a Leadership Course for Midwives: a Qualitative Study.

Midwives play a vital role in the attainment of Sustainable Development Goals related to the health and well-being of mothers and newborns. Strengthening the leadership and management capacities of midwives is pivotal to the fulfillment of their mandate beyond assisting in birth and delivery. The study explores the perspectives of midwives about professional education and practice, which are aimed to serve as bases for developing a leadership course for midwives to enhance their roles in public health. The study employed a descriptive-qualitative design. Using a semi-structured questionnaire, online focus group discussions (FGDs) with midwives from the academe, professional organization, and clinical practice were conducted. Through directed content analysis, the gathered information was analyzed to include the participants' insights on midwifery competencies, teaching methods and assessment strategies, supplementary courses and training, and factors affecting midwifery practice. A total of eleven (11) participants contributed to the FGDs, which included midwives from the academe (dean, faculty), professional organization (board member of the Professional Regulation Commission), and clinical practice (public and private institutions). Notably, participants shared their perspectives regarding the similarities/differences in the terminal competencies of midwifery programs. The demands of outcomes-based education, coupled by the shift to online learning due to the pandemic, pushed the need for modifications in program delivery for the students. Results highlighted the need for supplementary courses and capacity building on leadership and management, research, and interprofessional collaboration. Midwives shared factors that affect their professional practice, which include insufficient training, inadequate manpower, and differences in expectations/standards in task performance. The findings indicate the need to develop capacity-building courses for midwives to enhance their contribution towards universal health care. The results of this study also highlight the importance of understanding and improving the competencies of midwives across the building blocks of the health system, which include health service delivery, human resources for health, health information systems, health financing, health governance, and health regulation. Notably, key concepts recommended for the Leadership Development Course for Midwives include: leadership and management, research, and interprofessional collaboration.

Beyond Belief and Practice: An Exploratory Literature Review and Discussion of the Differential Impact of Spirituality and Religiosity on Mental Health Disorders.

The relationship between spirituality and religiosity and their impact on mental health is intricate and underexplored. This exploratory review aims to elucidate the distinct effects of these constructs, highlighting their contributions to psychological well-being and clinical practices. By dissecting the impacts of spirituality and religiosity on mental health, the study focuses on their individual and combined roles in shaping therapeutic approaches and theoretical understandings in the field. A literature review was conducted using PubMed, focusing on articles discussing spirituality, religiosity, and their intersection with mental health and psychopathology. Out of 312 identified articles, 69 peer-reviewed articles were included after screening for relevance. The results indicate that spirituality and religiosity significantly influence mental health yet are often conflated, leading to research inconsistencies and clinical challenges. Spirituality, as a broad and individualistic pathway, enhances personal well-being and resilience, often transcending organized religious practices. In contrast, religiosity, with its structured community support, sometimes imposes constraints that exacerbate stress under specific doctrinal pressures. Neurobiological evidence suggests that both constructs interact with cognitive processes and brain function, influencing emotional regulation and stress response. The study concludes that distinguishing between spirituality and religiosity is essential for precise academic discourse and effective clinical practice. This differentiation allows for more personalized therapeutic approaches, accommodating an individual's spiritual and religious contexts. The authors propose a refined framework for future research and therapeutic applications to be sensitive to the nuanced experiences of individuals and to better tailor interventions in clinical settings.

“The Impact of Paradoxical leadership on Achieving Knowledge Management Strategies”An analytical study of the opinions of a sample of Academics in the Engineering Technical College - Maysan and Technical Institute of Amara

This research aims to reveal the extent of the impact of paradoxical leadership through its dimensions in achieving knowledge management strategies based on the answers of a sample of academics in the Engineering Technical College and Technical Institute of Amara. The problem of the research was determined by diagnosing leadership practices in research sample organizations and the extent of their ability to integrate and match the contradictory options when making decisions in order to create a competitive environment to respond to the requirements of change. To achieve the research objectives a questionnaire was designed and consisted of (32) questions distributed to a sample of (65) academics, (60) of which were returned valid for statistical analysis. The research also reached several conclusions, the most important of which are that the leadership in the above two organizations practices a high degree of the principle of maintaining control of the decision while allowing Autonomy, and also the research came out with a set of recommendations for the achievement of knowledge management strategies.

Impact of Flash Flood on Women Life: A Case Study in Fatikchhari, Chittagong

This paper presents the impacts of flash floods on women's life with a gender view which has been conducted on Fatikchhari Upazila under Chittagong District. The Halda River is mainly responsible for flash flood in this area. The study was aimed to know the causes of flash floods and to investigate the impact on women life and livelihoods. The semi structured questionnaire survey for primary data collection and physical observation method was followed to fulfill the goals. 25-50 years aged women were selected as target group for survey as this group solely has been facing the household damages with the flood water. Therefore, women suffered more than men in terms of resource and emotional trauma. The result showed that most of the women claimed excess rainfall for flash flood and loss of agricultural production by flooding agricultural land. In the study area due to poor income, insufficient shelter, poor building materials, water and sanitation, lack of education, physical strength, child protection, health care facilities, religious cause, awareness, self-causes women are more affected than man. Moreover, women’s limited access to resources and decision making process increase their vulnerabilities. To solve these problems integration of gender, women issues into disaster research, planning, and organizational practice is needed for development. The Chittagong Univ. J. B. Sci.,Vol. 10(1 &2):41-51, 2020.

Qualitative evaluation of a multidisciplinary master of cancer sciences: impacts on graduates and influencing curricular factors

BackgroundEvaluations of continuing professional development programs typically focus on short-term knowledge and skill acquisition. There is a need for more comprehensive program evaluation methods that assess a broader range of impacts and can elicit how and why these outcomes occurred. We conducted a qualitative study to investigate the impacts of a multidisciplinary, online health professional postgraduate degree and to gain insights into the factors that led to these impacts.MethodsParticipants were graduates of the University of Melbourne’s Master of Cancer Sciences who could participate in an online interview. Semi-structured, qualitative interviews were conducted exploring a broad range of impacts, including changes in professional practice and career trajectory since graduation, and how the degree influenced these impacts. Data were analysed inductively.ResultsFifteen participants (female: 80%, 31–50 years old: 67%) from a range of professions were interviewed. A number of major themes were uncovered. Impacts on career trajectory included expanded career horizons (e.g. increased role diversity and complexity), and increased confidence in their professional identity. Impacts on professional practice included individual improvements in patient care and research, as well as changes in organisational practice. Factors identified as leading to these impacts were: (i) active, interactive and interprofessional learning; (ii) networking, informal mentoring, and role-modelling; and (iii) support at multiple levels.ConclusionThis study provides preliminary evidence of the positive impact of a Master of Cancer Sciences on graduate career trajectory and professional practice. In addition, the inductive methodology enabled identification of the curricular features (both planned and emergent) that influenced these impacts, facilitating potential transferability of learnings to other teaching programs.

Workplace nomophobia: a systematic literature review

Nomophobia, or the fear of being without one’s smartphone, is a growing concern in workplaces around the world. This phenomenon affects both employee well-being and organizational productivity. Despite its prevalence, there is a notable lack of systematic reviews investigating nomophobia in workplace, as well as the factors that intensify or inhibit it in workplace settings. This paper bridges this gap by conducting a systematic literature review of workplace nomophobia, drawing insights from 15,009 observations across 36 studies. Our review uncovers the widespread nature of nomophobia, its antecedents, symptoms, and the significant consequences it has in professional settings, such as increased anxiety, work stress, and frequent work interruptions. Demographic factors like age, gender, and education level influence the severity of nomophobia, with younger and more educated employees being especially vulnerable. The findings highlight the urgent need for interventions and organizational strategies to mitigate the negative effects of nomophobia and foster healthier digital habits at work. This study enriches the theoretical understanding of nomophobia and offers practical insights for future research and organizational practice.

The possibilities of using foreign experience in tax regulation of socio-economic processes in Kazakhstan

The article analyzes the foreign experience of tax regulation of socio-economic processes in the EU countries and the possibility of its adaptation to the Kazakh economy. A significant analogy has been revealed in the main taxes in European countries with common political and economic interests, historically interacting in solving problems of global development. The mechanisms of the regulatory impact of taxes on the social and economic development of foreign countries are studied: VAT, excise taxes, corporate income tax, personal income tax. The advantages and disadvantages of applying various tax benefits and preferences, principles of taxation organization in the world taxation practice are revealed. Tax systems differ significantly in the number of taxes and their structure, organization and management methodology. Along with this, it is impossible not to recognize the significant similarity of the main taxes in countries geographically close to each other, having common political and economic interests, historically interacting in solving global development issues. The study of historical experience also allows us to assert the social significance of such a tax as VAT, given its application to the consumption of luxury goods. Taxation of these goods made it possible to partially make additional withdrawals of income from the well-to-do segments of the population and redistribute them, to a certain extent serving social equalization. The results of the study confirm the significant similarity of the instruments of tax regulation of socio-economic processes in different countries, caused by historical, geographical and economic-globalization factors. In turn, this allows us to use the advantages of foreign experience in Kazakhstan, adapting its individual elements to domestic conditions and taking into account the peculiarities of the development of the national economy and the specifics of the circumstances of the formation of the tax system of our state.

Revitalizing Pakistan's Telecommunication Sector: Analyzing the Impact of Transformational Leadership Styles and Job Autonomy on Employee Vitality, with the Moderating Role of Self-Efficacy

This research study investigates the relationship between transformational leadership (TL), job autonomy (JA), self-efficacy (SE), and employee vitality (EV) in organizational contexts. This study, based on Self-Determination Theory, examines how these elements interact to impact employees' perception of vitality, excitement, and motivation at work. Data was acquired from telecom industry employees using a survey method and was analyzed through SPSS and Smart PLS. The findings show that transformational leadership is crucial in increasing employee vitality, underlining the relevance of inspiring leadership approaches in cultivating a vibrant workforce. Furthermore, job autonomy has been revealed as a strong predictor of employee vitality, emphasizing the importance of job design in influencing individuals' motivation and well-being. However, the study fills a significant research gap and adds a vital dimension by investigating the moderating influence of self-efficacy, or a person's conviction in their ability to do tasks. The findings show that self-efficacy moderates the links between transformational leadership and employee vitality considerably. Employees with higher degrees of self-efficacy gain even more from transformational leadership in terms of vitality. These findings have far-reaching consequences for both organizational practice and future study. They emphasize the need of leadership development, job design, and self-efficacy cultivation inside enterprises to enhance employee vitality. The study also encourages additional research into the dynamics of these relationships and the environmental and individual variables that may impact the reported effects

Blaming the young is always more accessible rather than accusing the older employees: an experimental view over age and health in organizations.

The stereotype content model postulates that different groups evoke different emotions and reactions based on two dimensions: intention toward others (warmth) and competence. In this study, we used an experimental design and a qualitative approach to investigate how managerial strategies are selected and motivated when a subordinate makes a work task related error but belongs to a group that is stereotypical perceived differently in terms of warmth and competence (age groups with or without a medical condition). Thus 75 employees analyzed one of the five hypothetical cases and described the managerial strategy and motivation for usage. Data revealed that managerial strategies incorporate more active harm elements for younger employees in contrast with vulnerable groups (older employees with unspecified medical conditions, younger or older employees with a medical condition), who benefit from more active facilitation strategies. The strategy usage motivation is also different in the case of younger employees, the control group and the vulnerable groups. The study outcomes bring additional evidence to support the stereotype content model theory and the socioemotional selectivity theory, enriching applicability on organizational practice and human resources management.

Improving tobacco cessation interventions in hospitals: Pre-post evaluation of an innovative health systems intervention in Catalonia (Spain).

This study measured changes in healthcare professionals' (HCPs) performance in tobacco cessation intervention before and 6 months after a health system intervention. The intervention involved exposure to online training for staff and the implementation of a structured organizational change-level practice model that included some strategies, comprising establishing tobacco cessation steering groups with champions in each hospital, developing tailored protocols and guidelines within each organization, conducting on-site workshops for clinicians, and creating posters and pocket materials summarizing the intervention. Pre-post evaluation in four hospitals in Barcelona province (Catalonia, Spain). We assessed the knowledge, attitudes, behaviors, and organizational factors (KABO) and the performance of each of the components of the 5As Model for Treating Tobacco Use according to a scale from 0 ("Never") to 10 ("Always") among HCPs. We performed Wilcoxon signed-rank tests for paired samples and assessed changes in performance by performing linear regression. A total of 255 HCPs completed the pre-post evaluation. All components of the 5As Model increased, with "Assist" and "Arrange a follow-up" showing the greatest improvement. Several KABO dimensions significantly increased, including individual skills (mean score: 3.3-5.7, P < .001), attitudes and beliefs (4.8-5.4, P < .001), individual commitment (5.9-6.6, P < .001), and perception of having positive organizational support (4.3-4.7, P < .001). An increase in each point in individual skills and support of the organization was associated with increased rates of 5As delivery, with the greatest associations found for "Assist" (0.60 and 0.17, respectively) and "Arrange a follow-up" (0.71 and 0.18, respectively). The intervention was successful in increasing HCPs individual skills, attitudes and beliefs, individual commitment, and perception of having positive organizational support and the performance of all components of the 5As. Future research should focus on strategies that promote organizational support, a dimension that is essential to increasing Assist and Arrange, which were less implemented at baseline.

Fostering Sustainability Through Workplace Spirituality: A Qualitative Study of Three Case Study Organizations in a Muslim Country’s Context

The first motive of this study is to know how the case study organizations working in a Muslim country practice workplace spirituality. The second is how effective they are in nurturing a sustainable mindset through the practice of workplace spirituality in their organizations. Workplace spirituality was explored through this qualitative study in three case study social sector organizations in Pakistan and it was inferred how these organizations carried sustainable organizational practice. The interviews and focus group discussions were carried out with the organizational members. Thematic analysis techniques were applied to analyze the textual data and themes were identified related to the research questions. After thematic analysis of the interviews and focus group discussions from three organizations, various themes emerged that showed how these spiritual organizations practice workplace spirituality. Themes that were found prominent included the practice of ‘Spiritual Leadership’, ‘Volunteerism in Employees’, ‘Brotherhood’, ‘Halal Earnings’, ‘Barkat’, ‘Customers as the Guest of Allah’, ‘Creating Compassion’ in employees, ‘Connection with the Creator’, ‘Making employees Cause-Focused through training’, ‘Inner or Spiritual Satisfaction’, ‘Community Sense’, the ‘Well-being of the People’, ‘Positive Attitude’, ‘Help Humanity’, and the ‘Negation of Materialistic Culture’. These were regarded as case study organizations’ sustainable organizational practices.

Mapping organizational justice in tourism, hospitality, and events literature: An in-depth scoping review

In the tourism, hospitality, and events industry, organizational justice plays a crucial role in shaping key job outcomes such as organizational commitment, trust, job performance, innovation, and organizational citizenship behaviors. This exhaustive scoping review not only clarifies existing knowledge but also identifies gaps and outlines future research directions, providing a comprehensive roadmap for advancing organizational justice research and practice within these sectors. The results of this review highlight the significance of procedural and distributive justice dimensions, advocate for the integration of diverse leadership styles, stress the importance of empirical exploration, promote cross-cultural research, and endorse the use of qualitative methodologies. By delving into nuanced variables, this review enhances our understanding of the implications and applications of organizational justice in the tourism, hospitality, and events industries.

Bad practice versus good intentions: the interdependencies of perceived governance practice and the success of corporate social responsibility activities

ABSTRACT Rationale The dual, complementary relationship between organisational governance and corporate social responsibility (CSR) has been widely neglected in both academia and the field. This research aims to empirically test how the congruence (vs. incongruence) of CSR activities and perceived organisational governance practice affects consumer attitudes towards organisations. Methodology For this purpose, an experimental study with a one factor between-subjects design was employed using the factor of congruence vs. incongruence between perceived organisational governance practice and CSR. Respondents (N = 264) were randomly assigned to one of the two stimuli. Findings The results indicate that perceived (in)congruence between an organisation’s governance practices and CSR has a significant direct impact on the brand attitude towards the organisation. The findings also reveal that the higher the incongruence is, the greater is the perceived hypocrisy and the more negative is the brand attitude towards the organisation. Practical implications Organisations should first review and potentially optimise their governance practices before initiating CSR programmes; otherwise, they risk a negative backlash in terms of brand damage. Research contribution This study extends existing knowledge by introducing the organisational governance-CSR (in)congruence dimension and by providing empirical evidence that perceived governance practices influence CSR outcomes.