Organizational Factors Research Articles

Simulating the Effects of Internal Marketing on Patient Satisfaction Development in Hospitals of Ardabil Province, Iran

Background: To gain and maintain stable competitive advantages, hospitals are currently seeking novel strategies for Patient Satisfaction Development (PSD). To this end, hospitals are required to establish strategies for improvement and provide basic platforms; one of these strategies is Internal Marketing (IM). This type of marketing typically demands customer-oriented behavior and thinking by all hospital staff in terms of dealing with patients. Accordingly, the current research recommends a simulation pattern for PSD within hospitals in Ardabil Province, Iran, considering the predominant factors affecting IM. Methods: This study, utilizing a qualitative-quantitative research design, was conducted on a statistical population of 17 theoretical (the university professors) and experimental (hospital managers) experts. The sampling technique was of the non-probability type and purposive, and the data collection tools were interviews and questionnaires. In the qualitative phase, the main themes and sub-themes of IM in the hospitals of Ardabil Province, Iran, were initially identified by thematic analysis. Then, in the quantitative phase, the major factors were prioritized via the fuzzy Delphi method, and finally, the effects of IM on PSD were simulated through agent-based modeling. Data analysis in the qualitative phase was done with MaxQDA 20 software, and Microsoft Excel and AnyLogic 8.9 were operated in the quantitative one. Results: Based on the study results, 35 primary codes, 12 sub-themes, and three main themes (organizational, occupational, and individual) were obtained. In light of this, the organizational factors were introduced as the most effective ones. Besides, the study results suggested that the PSD prospect in the hospitals of Ardabil Province, Iran, reached 70 % at the end of the simulation. Conclusion: According to the study results, it is suggested that hospital managers devote much attention to the effective factors in IM, specially the organizational ones, as they play a leading role in PSD.

Exploring the Black Box of Knowledge Capture in Public Complaint Management

This paper examines the risk of knowledge loss in managing public complaints. Drawing upon the literature on public complaint management and knowledge management (KM), in-depth interviews were carried out with the Public Complaint Bureau (PCB), a government agency responsible for handling public complaints. Interview data was meticulously recorded and transcribed to elicit an understanding of prominent factors of knowledge capture and knowledge organisation in handling public complaints. Focus-group discussions were also carried out to generate further insights. Documentation such Standard Operating Procedures (SOP), circulars and public reports were scrutinised to corroborate interview data. Research findings strongly indicate that inadequate knowledge capture and organisation have created a ‘black box’ in public complaint management. This black box has led to an ambiguous operating environment for PCB employees, caused by knowledge dissipation and evaporation. These issues stem from diverse individual knowledge practices and poorly designed knowledge flows within the organisation, resulting in significant knowledge loss. This qualitative research is expected to benefit organisations, mainly the government in improving knowledge capture and organisation practices by critically considering implementing KM efforts to avoid severe knowledge loss. It will also benefit the academic community for future reference.

Exploring client violence during home visits: a qualitative study of perceptions and experiences of Israeli nurses

BackgroundHome care provides an excellent opportunity for personalizing treatment as nurses see patients in their natural environment. Along with its many advantages, the home care environment carries unique risks, as nurses are usually alone, without the protection and security provided by primary care clinics. There are no accurate data in Israel on the scope and characteristics of client violence against nurses during home visits. We conducted a qualitative study to investigate the nature of client violence faced by Israeli nurses during home visits, to gain insights into their perceptions and experiences, and to contribute to the development of effective policies and strategies to combat client violence in the healthcare sector.MethodsTwenty-seven female nurses from primary care clinics, who were exposed to client violence during a home visit, were interviewed using a semi-structured interview guide. The interviews were transcribed and analyzed, and categories and themes were extracted.ResultsMost nurses interviewed experienced at least three incidents of client violence, the most common of which was verbal abuse. The nurses perceived that the location of the encounter between the nurse and the patient in the patient’s natural surroundings, rather than within the controlled boundaries of a clinic, contributes to the risk of violence. Violence affected the nurses’ professional decisions. The nurses reported that their organization had no established guidelines or instructions for safely conducting home visits, they were not provided with protective or security measures for emergencies, nor did they perceive that they had sufficient training to deal with client violence in clients’ homes.ConclusionsNurses encounter a range of challenges that make it difficult for them to deal with client violence during home visits, affecting their personal safety and professional decisions. Their ability to manage such situations is shaped by a complex interplay of personal and organizational factors and requires a range of strategies and resources to effectively address them.

Readiness of big health data analytics by technology-organization-environment (TOE) framework in Ethiopian health sectors

BackgroundBig health data is a large and complex dataset that the health sector has collected and stored continuously to generate healthcare evidence for intervening the future healthcare uncertainty. However, data use for decision-making practices has been significantly low in developing countries, especially in Ethiopia. Hence, it is critical to ascertain which elements influence the health sector's decision to adopt big health data analytics in health sectors. The aim of this study was to identify the level of readiness for big health data analytics and its associated factors in healthcare sectors. MethodsA cross-sectional study design was conducted among 845 target employees using the structural equation modeling approach by using technological, organizational, and environmental (TOE) frameworks. The target population of the study was health sector managers, directors, team leaders, healthcare planning officers, ICT/IT managers, and health professionals. For data analysis, exploratory factor analysis using SPSS 20.0 and structural equation modeling using AMOS software were used. Result58.85 % of the study participants had big health data analytics readiness. Complexity (CX), Top management support (TMS), training (TR) and government law policies and legislation (GLAL) and government IT policies (GITP) had positive direct effect, compatibility (CT), and optimism (OP) had negative direct effect on BD readiness (BDR) ConclusionThe technological, organizational, and environmental factors significantly contributed to big health data readiness in the healthcare sector. The Complexity, compatibility, optimism, Top management support, training (TR) and government law and IT policies (GITP) had effect on big health data analytics readiness. Formulating efficient reform in healthcare sectors, especially for evidence-based decision-making and jointly working with stakeholders will be more relevant for effective implementation of big health data analytics in healthcare sectors.

Top-management attitudes toward workplace happiness: An exploratory case study at a semi-government organization in the United Arab Emirates (UAE)

This study aimed to gain insights into the attitudes and strategies of top management regarding workplace happiness within a semi-government organization in the United Arab Emirates (UAE). Six senior managers at the organization were interviewed to explore their perspectives on employee happiness and the initiatives implemented to enhance it. Thematic analysis of the interview transcripts revealed several key findings. Top managers demonstrated strong commitment and willingness to prioritize employee well-being through long-term research-driven improvements. A variety of strategies incorporating personal, organizational, and Human Resources Management (HRM) factors known to impact happiness were utilized. Religious considerations and empowerment initiatives respect personal values while fostering intrinsic motivation. Top leaders modeled strategic priorities through their conduct, emphasizing visible support. The organization balanced individual needs with organizational goals respectfully. The findings provide practical implications for optimizing retention and performance outcomes through dedicated strategic happiness efforts guided by empirical research. However, more extensive research across diverse populations could further advance understanding in this field.

Prevalence and Determinants of Burnout Syndrome: A Cross-sectional Study among Healthcare Providers in Akuapem North Municipality of Ghana

Aim: This study examines the prevalence and factors associated with burnout in healthcare providers in Akuapem North Municipality, Ghana. Methods: A descriptive cross-sectional survey was conducted among 277 healthcare workers using a structured questionnaire between February and March 2024. The Maslach Burnout Inventory (MBI) assessed EE, DP, and PA. Work-related and organizational factors were analyzed using Pearson chi-square tests and multiple regression analysis to identify key predictors of burnout. Statistical significance was set at p < .05. Data were analyzed using SPSS Version 19. Results: Emotional exhaustion was high, with 15.5% of participants experiencing extreme fatigue. Depersonalization levels were high for 48.0% of respondents, while 74.0% reported low personal achievement. Chi-square tests indicated that marital status significantly impacted emotional exhaustion [χ²(8) = 17.561, p = .025], and profession was significantly related to depersonalization [χ²(2) = 22.201, p < .001]. Regression analysis revealed that work-related factors, such as overall comfort (β = 5.978, p < .001) and support (β = 4.416, p < .001), were significant predictors of burnout. Organizational factors like fairness (β = 2.563, p < .001) and work-life balance (β = 7.294, p < .001) also had significant effects. Conclusion: Burnout is prevalent among healthcare providers in Akuapem North Municipality, with notable levels of emotional exhaustion, depersonalization, and reduced personal achievement. Work-related and organizational factors are key contributors. Recommendations: Targeted interventions, including improved support systems and organizational fairness, are recommended to address burnout effectively. Future research should evaluate targeted interventions addressing these factors and monitor changes in burnout over time. Additionally, it should investigate the interactions between individual and organizational factors across various healthcare settings.

Middle Manager Resistance to, or Acceptance of Organisational Change in the Australian Public Service

This paper explores the impact of policy on organisational factors (leadership and organisational culture) and managers’ personal attributes (such as psychological capital) on their resistance to or acceptance of change. This qualitative study utilised interviews with senior leaders and focus groups with middle managers. The findings identified the impact of senior leadership and managers’ Psychological Capital on their acceptance of change. This paper identified the importance of understanding the drivers of change on managers during the change process in two public sector organisations. This paper found that the implementation of NPM reforms and austerity funding affected how managers’ interpreted new policies, which impacted their acceptance of change.

Building Sustainable Competitive Advantage in Banking through Organizational Agility

The fast development of technology in the banking sector has forced a basic review of organizational strategies and structures since banks want to keep ahead of the curve and satisfy the evolving needs of the digital era. This study examines the mediating role of organizational agility in the relationship between transformational leadership and digital transformation on sustainable competitive advantage in the banking sector. The research sample was drawn from a population consisting of head offices, branch offices, and sub-branch offices of regional banks in Indonesia, totaling 185 units. Based on 185 data points collected through surveys distributed to unit leaders, we used PLS-SEM analysis to test the proposed hypotheses. Empirical results indicate that transformational leadership and digital transformation have no significant effect on sustainable competitive advantage. However, organizational agility can significantly mediate this impact on sustainable competitive advantage. The findings underscore the importance of developing agility as an internal factor of organizations that plays a crucial role in achieving sustainable competitive advantage.

Measuring Hotel Financial and Non-Financial Performance in Thailand: The Application of Technology-Organization-Environment (TOE) Framework

Guided by the Technology-Organization-Environment (TOE) framework, the current study aims to test the impacts of organizational factors, technological factors, and environmental factors on the financial and non-financial performance (or goals) of hospitality firms. Unlike several empirical studies in the past, this study attempted to compare the effects of these factors on financial and non-financial performances. The authors proposed the contributions with clearer and more specific recommendations and a greater understanding of how managers can improve and adjust their strategic plan and implementation to achieve long-term firm performance. The data analysis was structural equation modeling. Prior to the data analysis, reliability and validity tests were conducted to certify the quality of the data. After screening the data carefully, based on 350 hospitality firms in Thailand, including 3–5-star hotels in Thailand representing all parts of the country, the results indicated that organizational factors and technological factors had significant effects on both financial and non-financial performance. The environmental factor demonstrated no significant effect on financial and non-financial performance. Moreover, for the theoretical contribution, this study provided empirical research by applying the TOE framework in the context of the hospitality industry, presenting that organizational factors and technological factors had significant impacts on the firm performance. Discussion with the past literature provided deeper insights into the findings. Research conclusions and practical recommendations were also provided.

Experiences of autistic people in supported employment in France: a participatory research project

Purpose The employment rate of autistic people is low, and they are often employed in low-paying jobs or in jobs involving tasks that fall short of their skills and competence. To address this situation, the individual placement and support method (IPS) offers promising perspectives for personalized and long-term support measures. This evidence-based method has produced positive results in several countries. IPS has been used in France only since 2016. This paper aims to examine the experience of autistic people in France who have benefitted from supported employment measures. Design/methodology/approach Nineteen autistic adults in France took part in semistructured interviews. Interview questions focused on work and measures to support employment. The authors analysed the interviews using reflexive thematic analysis, within the paradigm of critical realism. The authors adopted a participatory approach; the project was led by an autistic researcher and autistic individuals were included at all stages. Findings This study identified six primary themes and three subthemes across the data: (1) The uphill battle to obtain adjustments in the workplace; (2) insufficient knowledge of autism; (2.1) explaining again and again: the educative burden; (3) the challenge of making oneself heard; (3.1) when the entourage steps in; (4) support measures as material assistance and reassurance; (4.1) between benevolence and condescension; (5) organizational factors that affect the quality of support; and (6) personal and professional life are closely intertwined. Originality/value This research provides a better understanding of how autistic people experience supported employment in France and highlights ways to improve it. Job coaches play a crucial role in offering practical help and reassurance, and their efforts to nurture an active personal life are perceived positively. However, supported employment also carries the risk of limiting autistic individuals' capacity for action and causing several difficulties if job coaches are not well-informed about autism, do not reflect on their own attitudes, do not assist in obtaining necessary accommodations and if there are organizational problems leading to a lack of resources.

The social shaping of biotechnological innovation. The case of Covid-19 protein vaccine in Cuba and the US

AbstractLike other technologies, vaccines are socially shaped by socio-economic, political and organisational factors. Property rights, value capture strategies and public innovation policies guide research teams in the biochemical design of vaccines, with inevitable consequences for their price and accessibility. The Covid-19 pandemic provided an opportunity to analyse this institutional shaping process and its consequences for global public health from a political economy perspective. Indeed, the same type of invention, a recombinant protein vaccine, was simultaneously and originally developed in the US and Cuban biopharmaceutical industries and in the field of philanthropic Open Innovation. The article shows, through empirical research that collected direct testimony from scientists and privileged observers of the vaccine development fields, how certain norms and values characteristic of the US industry (financialization, assetization and de-risk) created a path dependency in the use of proprietary and experimental biotechnologies that made the US vaccine Nuvaxovid more expensive and complex to produce, but no more effective and safe than Abdala, Soberana 02 and Corbevax. In addition, the institutional constraints of the US biopharmaceutical industry on radical innovation, even within a mature biotechnology platform such as protein vaccines, would have resulted in a competitive disadvantage for Nuvaxovid, which was as expensive as an mRNA vaccine but less rapid to market and less reliable in delivery. The case of protein vaccines against Covid-19 thus shows how the institutional architectures of techno-scientific capitalism create not only inequalities but also inefficiencies, and that an innovation path with excellent results is possible even in competition where the market is not the dominant order of worth.

Effects of autonomy support on innovation: resolving the dilemma of participation in innovation with trust

PurposeThis study aims to integrate the componential model of creativity and innovation with a participative safety perspective to investigate the association between autonomy support and innovation as well as the organizational factors that strengthen this association. Specifically, the study suggests that autonomy support is more effective in fostering innovation in organizations characterized by higher levels of trust, strong organizational fairness and effective communication.Design/methodology/approachThe proposed hypotheses were investigated using moderated mediation models with panel data collected over four waves.FindingsThis study found that autonomy support positively contributes to organizational innovation. Moderation analyses demonstrated that trust, perceptions of fairness and communication strengthen the effect of autonomy support on innovation.Originality/valueThis study is the first to demonstrate the moderating roles of various organizational contexts (i.e. trust, fairness perception and communication) in the association between autonomy support and innovation and to investigate the role of trust as a mediating moderator.

Predictors of Job Satisfaction among Polish Teachers

The term “job satisfaction” refers to emotional responses and ways of thinking about work in a given structure. It is the degree of self-fulfillment that an employee experiences while performing work-related duties. Work satisfaction is linked to positive attitudes towards employment and more effective results. The aim of the orginal research presented in the article is to determine the predictors of job satisfaction among Polish teachers. Individual factors such as gender, length of service, personality variables (emotional stability, agreeableness, extroversion), work-home conflict, as well as organizational factors, i.e., overall work climate, were also considered. The research was conducted on a sample of 952 teachers from across Poland. Women accounted for 87.6% (n=834) and men for 12.4% (n=118) of the respondents The average age was M=46.47 (SD=9.59). A survey questionnaire was used for the purposes of the study, and hierarchical regression analysis was applied to develop the research results. School climate, work-home conflict, and level of extroversion were found to be significant predictors of job satisfaction. Given that personality factors are difficult to change, an effective way to increase teachers’ job satisfaction is to take care to build a positive school climate and fair distribution of responsibilities, which can reduce work-home conflict.

Factors Related to Rehabilitation Adherence in Pediatric Cancer: A Systematic Review

Background: Rehabilitation is crucial for improving the functional outcomes of children and adolescents with cancer. An understanding of factors related to rehabilitation adherence is needed to improve intervention design and effectiveness, and decrease healthcare costs. Therefore, this systematic review aims to identify factors related to pediatric cancer rehabilitation adherence. Methods: Based upon the Preferred Reporting Items for Systematic Reviews and Meta-analyses (PRISMA) guidelines, a search of MEDLINE and CINAHL was completed in January 2023, including terms of pediatrics, cancer, rehabilitation, and adherence. Study eligibility included: (1) published after 2011, (2) English language, (3) a physical therapy, occupational therapy, speech-language pathology, cognitive or exercise intervention or service, (4) mean age ≤18 years old, within 5 years of a cancer diagnosis, and (5) measurement and reporting of adherence factors. Study quality was evaluated using the Joanna Briggs Critical Appraisal Tools. Results: The review included 13 studies providing interventions to 318 children. Most of the interventions were related to exercise. Adherence levels of supervised sessions ranged from 61% to 91%. Unsupervised intervention adherence was not a common outcome, but the reported measurements ranged widely (<1-72%). The classification of factors associated with adherence included organizational, treatment, and personal factors. Common barriers to adherence were fatigue, illness, time and motivation. Facilitators of adherence included peer or caregiver support and supervision. Conclusion: Additional research is needed to investigate the factors related to rehabilitation intervention adherence, especially factors beyond exercise and those associated with unsupervised interventions. Standardized measures are crucial to ensure the reliability and comparability of findings.

Situational control and strategic choices during supply chain disruptions: case studies of SME exporters

PurposeMotivated by the severe impact of global supply chain disruptions and the lack of understanding of supply chain resilience from an SME exporter perspective in the international marketing literature, this paper sets out to explore how SME exporters achieve resilience through strategic choices related to sourcing and manufacturing during global disruptions.Design/methodology/approachThe study adopts a qualitative, multiple-case-studies approach to identify the key strategic drivers and contextual factors influencing SME exporters’ supply chain resilience. Our study adopted an SME exporter perspective and featured an unprecedented global supply chain disruption context. New Zealand (NZ) was chosen as the key home country context for the participants of this study. Five NZ SME exporters were selected for our case studies.FindingsThis study redefines buffering, bridging and a mixed strategy for an SME exporter facing global supply chain disruptions. SME exporters with high situational control are likely to pursue a buffering strategy that reduces their resource dependence on foreign suppliers and their reliance on information support from these suppliers. In contrast, when the firm perceives little control over the supply chain, it will decide upon a bridging strategy that aims to build solid relationships with supply chain partners. Exporters opt for a mixed strategy when they do not see themselves clearly in high or low situational control.Research limitations/implicationsAs global disruptions arise and evolve, supply chain uncertainty and exporters’ sense of situational control manifest differently across industries, product lines, markets and sourcing countries. It is essential to understand that firms can choose a mixed strategy based on these supply chain conditions. While our study was fortuitously timed, conducting multi-country studies could provide more comparative insights that transcend national borders. Additionally, our study did not examine organizational and capability-based factors. Future research may benefit from exploring how an SME exporter develops strategic capabilities to achieve resilience over its lifetime.Practical implicationsBusinesses see survival as the most pivotal concern during a global supply chain disruption. Many companies have had to make on-the-spot decisions about whether they should shift or redesign their supply chains in the middle of a global disruption. There is no “best strategy” for an SME exporter to take. Rather, managers should make strategic decisions based on how much control or influence they have over a particular part of their supply chain. The level of control is determined by the SME exporter’s overall resource dependencies and information needs in particular parts of their supply chain.Originality/valueWe adopt resource dependence theory and information processing theory to guide our study and place exporters' situational control in the centre of drivers to firms' strategic choices during global disruptions. We make a novel attempt to incorporate the contextual conditions of the COVID-19 pandemic into the theorization of supply chain resilience. We make managerial recommendations to help SME exporters navigate global supply chain disruption challenges.

Navigating the Glass Ceiling: Women's Career Challenges in Nepal's Banking Sector

Background: Glass ceiling factors, such as organizational, social, and psychological barriers, continue to hinder women's career advancement, particularly in managerial roles. Despite increasing efforts to promote gender equality in the workplace, these factors still limit opportunities for women’s development, especially in traditionally male-dominated industries like banking in Nepal. This study investigates how these factors influence women’s perceptions of career development and whether they significantly impact their progress. Methods: The research employed a quantitative approach using a structured questionnaire distributed to 51 respondents in the banking sector. The survey measured perceptions of organizational, social, and psychological factors impacting women’s career development. Multiple regression analysis was used to assess the impact of these factors on personal factors related to career growth. Descriptive statistics and correlation analyses were also performed. Results: The findings indicate that social factors significantly influence personal factors (B = 0.257, p = 0.035), suggesting that social barriers are key determinants of women's career development. Organizational and psychological factors, while positively related to personal factors, did not show statistically significant effects (OFFF: B = 0.159, p = 0.164; PSFFF: B = 0.144, p = 0.275). The model explained 29.5% of the variance in personal factors, highlighting that additional unexamined factors may influence women’s career perceptions. Conclusion: Social factors have a significant impact on women's perceptions of career barriers, underscoring the need to address societal norms and biases that prevent women from advancing. Organizational and psychological factors, although relevant, were not statistically significant in this context. The study contributes to understanding the dynamics of the glass ceiling, particularly within Nepal’s banking sector, and provides insights for policy and organizational change. Novelty: This study offers a unique perspective on the glass ceiling in the Nepalese banking sector, providing empirical evidence of how social factors predominantly influence women's career progression. The findings suggest targeted interventions to address these barriers and promote more equitable career advancement opportunities for women in managerial roles.

Implementing telemedicine with 5G technologies in a nursing home for reducing emergency admissions– study protocol of a mixed-methods study

BackgroundBy transmitting various types of data, telemedical care enables the provision of care where physicians and patients are physically separated. In nursing homes, telemedicine has the potential to reduce hospital admissions in nonemergency situations. In this study, telemedicine devices were implemented with the new 5G mobile communications standard in selected wards of a large nursing home in Northwest Germany. The main aim of this study is to investigate which individual and organizational factors are associated with the use of telemedicine devices and how users perceive the feasibility and implementation of such devices. Moreover, it is investigated whether the telemedical devices help to reduce the number of emergency admissions.MethodsTelemedicine devices are implemented over an 18-month period using a private 5G network, and all users receive training. This study uses qualitative and quantitative methods: To assess the individual and organizational factors associated with the use of telemedicine devices, survey data from employees before and after the implementation of these devices are compared. To assess the perception of the implementation process as well as the feasibility and usability of the telemedical devices, the nursing staff, physicians, medical assistants and residents are interviewed individually. Moreover, every telemedicine consultation is evaluated with a short survey. To assess whether the number of emergency admissions decreased, data from one year before implementation and one year after implementation are compared. The data are provided by the integrated dispatch centre and emergency medical services (EMS) protocols. The interview data are analysed via structured qualitative content analysis according to Kuckartz. Survey data are analysed using multivariable regression analysis.DiscussionLearnings from the implementation process will be used to inform future projects implementing telemedicine in care organizations, making the final telemedicine implementation and care concept available to more nursing homes and hospitals. Moreover, the study results can be used to provide use cases for appropriate and targeted application of telemedicine in nursing homes and to define the role of 5G technologies in these use cases. If the intervention is proven successful, the results will be used to promote 5G network rollout.Trial registrationGerman Clinical Trials Register – trial registration number: DRKS00030598.

Gender differences in organizational fairness, diversity and inclusion: the mediating role of psychological safety in affective commitment

PurposeThe current study explores the role of social psychological factors on organizational commitment. It examined the relationships between organizational fairness, inclusion, diversity, sexism, psychological safety and affective commitment.Design/methodology/approachThe study adopted a cross-sectional survey method where data were collected from staff across six higher education institutions in the United Kingdom. A total of 416 responses were collected and the data were analyzed by employing independent sample t-tests to explore gender differences regarding organizational diversity, inclusion, fairness, sexism, psychological safety and affective commitment. The mediating role of psychological safety in the effects of organizational diversity, fairness, inclusion and sexism on staff’s commitment to the organization was evaluated through a series of simple mediation models. Finally, the mediated effect of organizational social psychological factors on affective commitment through psychological safety, moderated by gender was tested.FindingsAs hypothesized, men had higher perceptions of organizational inclusion and diversity and viewed their organization as less sexist. Psychological safety mediated the positive effects of organizational diversity, fairness, inclusion and sexism on staff’s affective commitment to the organization. Organizational diversity and sexism played a bigger part in how women evaluate their organizational environment as safe to take risks and be themselves and consequently on how they commit to the organization. On the other hand, organizational fairness and inclusion seem more closely tied to men’s evaluation of their organization as safe to be themselves and consequently stronger commitment.Originality/valueThe findings shed light on the underlying mechanisms that shape affective commitment, that can lead to more inclusive work environments and contribute to systemic change in the Higher Education context.

The effects of internship abroad on engineering students’ self-perceived employability

ABSTRACT Internationalisation is seen as one of the means of enabling engineering students to acquire skills and attitudes and also promote their employability. In this study, we investigate the effects of a six-month internship abroad on self-perceived employability, by (1) observing the global effect of the internship abroad on factors related to self-perceived employability (SPE), (2) analysing the effects depending on demographic and organisation questions, (3) Verifying through clustering if the data can identify homogeneous groups of students based on SPE change and (4) predicting SPE positive change relating to the internship abroad. We conducted a quantitative study on SPE before and after the internship abroad, analysed sample homogeneity (clustering) and assessed the internship's role in SPE change using logistic regression. The results show that (1) Some factors have a high/low level of influence on SPE; (2) demographic and organisational factors do not affect SPE change; (3) two homogenous groups appeared in terms of SPE change (a positive group and a negative group); (4) only social integration support predicts positive change in SPE for engineering students. The SPE of engineering students seems to be linked to a wider range of perceived social support in their host country.

Building a framework to drive government systems' adoption of cloud computing through IT knowledge

abstractMany governments in developing countries are finding it challenging to integrate cloud computing into their e-government systems because of the limited effective identification and evaluation of important factors. Cloud computing usage in government organizations is still restricted due to concerns over security, regulatory challenges, cultural resistance to new technologies, infrastructure limitations, and other factors (Abied et al. in Sustainability 14:15590, 2022). This research suggests a model that analyses the factors influencing the adoption of cloud computing in e-government systems within Jordanian government organizations by decision-makers. The survey was distributed online to a purposive sample consisting of 373 IT professionals and top-level managers in government organizations in Jordan. The study demonstrates that the technological factors which include complexity, compatibility, relative advantage, and security, the organisational factors which consist of top management support and cost, and the environmental factors which include industry competition and government rules and regulations, had a significant and positive impact on the adoption of cloud-based services in government systems. Furthermore, IT knowledge held by decision makers was recognized as a key factor in the adoption of cloud computing for e-government systems. This research is anticipated to provide significant insights for any organizations making investment decisions about the use of cloud-based services. This research considers the assessment of multiple aspects to encourage top management to analyse the consequences of implementing cloud services for e-government systems. This case study might not be applied broadly to all types of organizations in Jordan. Future research should employ large-scale samples to ensure the study's representativeness and could also broaden the scope by including samples from similar countries to validate the model or its implementation across different cultures, IT infrastructure and geographical settings. In addition, it is recommended that upcoming research consider using the level of experience and education as moderators.