Performance Management System Research Articles

Community structure and function during periods of high performance and system upset in a full-scale mixed microalgal wastewater resource recovery facility

Microalgae have the potential to exceed current nutrient recovery limits from wastewater, enabling water resource recovery facilities (WRRFs) to achieve increasingly stringent effluent permits. The use of photobioreactors (PBRs) and the separation of hydraulic retention and solids residence time (HRT/SRT) further enables increased biomass in a reduced physical footprint while allowing operational parameters (e.g., SRT) to select for desired functional communities. However, as algal technology transitions to full-scale, there is a need to understand the effect of operational and environmental parameters on complex microbial dynamics among mixotrophic microalgae, bacterial groups, and pests (i.e., grazers and pathogens) and to implement robust process controls for stable long-term performance. Here, we examine a full-scale, intensive WRRF utilizing mixed microalgae for tertiary treatment in the US (EcoRecover, Clearas Water Recovery Inc.) during a nine-month monitoring campaign. We investigated the temporal variations in microbial community structure (18S and 16S rRNA genes), which revealed that stable system performance of the EcoRecover system was marked by a low-diversity microalgal community (DINVSIMPSON = 2.01) dominated by Scenedesmus sp. (MRA = 55 %-80 %) that achieved strict nutrient removal (effluent TP < 0.04 mg·L-1) and steady biomass concentration (TSSmonthly avg. = 400–700 mg·L−1). Operational variables including pH, alkalinity, and influent ammonium (NH4+), correlated positively (p < 0.05, method = Spearman) with algal community during stable performance. Further, the use of these parameters as operational controls along with N/P loading and SRT allowed for system recovery following upset events. Importantly, the presence or absence of bacterial nitrification did not directly impact algal system performance and overall nutrient recovery, but partial nitrification (potentially resulting from NO2− accumulation) inhibited algal growth and should be considered during long-term operation. The microalgal communities were also adversely affected by zooplankton grazers (ciliates, rotifers) and fungal parasites (Aphelidium), particularly during periods of upset when algal cultures were experiencing culture turnover or stress conditions (e.g., nitrogen limitation, elevated temperature). Overall, the active management of system operation in order to maintain healthy algal cultures and high biomass productivity can result in significant periods (>4 months) of stable system performance that achieve robust nutrient recovery, even in winter months in northern latitudes (WI, USA).

Study of employee performance measurement, evaluation and management practices in tourism and catering companies in Szeklerland(with special reference to Harghita county)

As a resource, people are one of the most important factors in the modern economy. From a subjective measurement approach, it can form the basis of business performance measurement. In this research, I am looking for answers to the question: what does business practice show, and how consistent is it with theoretical findings? The results of the research show that companies operating in the hospitality sector in Harghita County are consistently aware of the fact that employee performance contributes greatly to company performance. For this very reason, employee guidance, performance monitoring and feedback are considered significantly important. Employee performance is measured and evaluated informally, often on a monthly basis. The standardised, formal form of measurement, on the other hand, is only done annually, from time to time when necessary. However, its frequency increases significantly with the size of the company. Companies are moderately satisfied with the current employee performance measurement and evaluation. They are therefore aware that there is room for improvement. In their opinion, the introduction of a performance management system in the future would make a significant contribution to solving the problems discussed in the research. In doing so, it would also contribute to the improving of the company's business performance at the same time. Our development objective could be to provide guidance in this area for the future.

Exploring the impact of performance management systems and feedback quality on employee motivation: investigating the mediating role of self-efficacy

Purpose: The goal of performance management is to guarantee that teams and individuals receive the tools necessary for growth, the acknowledgement they merit for motivation, and the accountability to understand expectations. Performance management makes sure that the organization's ideals are upheld in daily operations and that teams are in agreement over priorities. Method: This study's mixed-method approach research design incorporates both quantitative and qualitative data. Because it allows for a thorough analysis of the effects of performance management systems on employee performance, a case study design is used. Result and Conclusion: To sum up, this study provides insightful information about the complex opinions that workers at different organisational levels have about performance management systems. The results highlight the necessity of clear communication, focused training, and ongoing assessment in order to maximise the effect of PMS on worker productivity and organisational success. Implication of Research: The findings showed that 36.7% of respondents denied having PMS, while 56.7% of respondents admitted to having it. Furthermore, 16.6% of respondents said they were unsure if PMS actually existed. Originality/Value: Opinions on how satisfied people were with the current PMS differed. 46.7% of respondents said they were satisfied, 36.7% said they were not, and 16.6% said they were unsure about their level of satisfaction.

Energy efficiency as an accelerator to environmental and operational performance

As oil and gas operators continue to enhance and start implementing their plans to meet their regulators’ and customers’ net-zero related demands, the industry should not overlook those low-hanging fruit that will bear results in the short term and, if done well, also contribute to long-term objectives. An effective approach to energy management will contribute to environmental, operational and financial outcomes, by addressing resource scarcity and price volatility, delivering on licence-to-operate considerations, complying with regulations, and delivering a competitive advantage through greater efficiency and enhanced reputation. Key considerations are as follows. Data quality: fuel, power, steam, condensate balances will highlight data gaps and inconsistencies. Energy usage: inefficiencies in operations such as boilers, turbines, as well as systemic issues, such as cycle efficiency and steam and condensate losses, can be identified. Emissions monitoring and reporting: clear and consistent data about fuel and power consumption directly feeds into greenhouse gas corporate reporting schemes. Quality assurance of monitoring and reporting processes: review and challenge dashboards and reports for completeness, accuracy and clarity. Management operating system: redesign management processes to improve workflows and optimise operations. Loss accounting: Production and Energy Loss Accounting (PELA) improves staff collaboration and effectively tackles hidden losses. In this paper, dss+ will share how, using a mix of operational efficiencies and capex, an integrated oil and gas company active in 30 countries identified potential to reduce its emissions by 38 m tonnes of CO2 leading to over US$6 m in savings per annum over 4 years for just four of its assets.

Blending logics with performance management systems in an NGO setting

PurposeThis study aims to examine the role of performance management systems (PMSs) in enabling logic blending to manage institutional complexity and tensions arising from coexisting institutional logics.Design/methodology/approachThis research uses a case study of an Australian non-government organisation (NGO) operating in an institutional field dominated by the state government, in which policy reform jolted the balance between institutional logics. Data was collected through semi-structured interviews, archival documents and observations.FindingsWe find the policy reform required the NGO to transform from a wholly care focus to accommodate a more balanced approach with a focus on care coupled with efficiency, outcome delivery and performance measurement. The NGO responded by revising its purpose, strategy and operational model and by seeking to address the imperatives of two dominant and often competing care and managerial logics. We find this was achieved through logic blending, in which PMSs played a pivotal role, with the formalisation and collaboration processes mobilising different elements of PMSs, mobilising some elements differently or not mobilising some elements at all.Originality/valueThis study highlights the central role of PMSs in managing tensions between and the complexity arising from coexisting institutional logics through logic blending, a form of enduring compromise. This study extends the accounting logics and performance management literature by developing the understanding of what constitutes logic blending and how it is distinct from other forms of compromise.

Performance management system components and the role of the management accountant

PurposeWhile extant research does mention performance management systems as antecedent to a management accountant’s role, and that there is tension between both, there is little detailed research. Thus, this paper aims to investigate the extent to which a performance management system interacts with the role of a management accountant.Design/methodology/approachThe study is a cross-sectional field study, using interviews with paired management accountants and operative managers in 16 multinational organisations in Germany. The perspectives of both management accountants and operative managers are analysed separately. The role episode model theoretically informs the study.FindingsThe findings reveal management accountants distinguish between three roles of scorekeeping, controlling and business support, similar to prior literature. By contrast, operating managers are concerned with the value-adding and non-value-adding character of activities and thus support a dichotomy of management accountants’ roles. Drawing upon the role episode model, this study elucidates the interplay between performance management systems and the roles of management accountants, which encompass both role-taking and role-making dynamics. Additionally, this study contributes to management control literature by operationalising the components of a performance management system framework and linking them to the role of management accountants, as proposed by role antecedents in previous literature. The study also uncovers factors influencing role-taking and role-making, alongside examining the repercussions of role consensus or conflict based on the interaction with the operating manager.Research limitations/implicationsThis paper is subject to the normal limitations of case study research and generalisation. The findings may also be influenced by the cultural context of the study.Originality/valueAn updated role episode model is presented, highlighting further performance management systems’ components. The study also reveals factors enabling and/or inhibiting the management accountants’ business support role and the impact of role consensus/conflict.

Thermal management system for stable EV battery operation with composite phase change materials

Li-ion battery has been one of the cornerstone of the mobile era especially given the burst sales of Electrical vehicles (EV) which have eclipsed that of internal combustion engine vehicles over last decade. While extensive advances in smart production and technologies make it booming to the development of EV, there have been frequently reported fatal fire incidents originated from excessive thermal hazards of Li-ion batteries. In this paper, we developed a new Li-ion battery thermal management system, by making use of porous Aluminum structure as skeleton and Phase Change Materials (PCMs) as filler, to maintain its optimal operating temperature below 35 °C within a small tolerance range of ± 1 °C fluctuation by continuous heat absorption and heat release during the phase changes of the PCM. The thermal stress and energy consumption in the internal battery pack caused by temperature fluctuations can thus be reduced, ultimately sustaining the overall functional life span of the battery. We envision that our work will advance the operation of EV battery and incubate a versatile framework ranging from thermal management to battery assembly.

The Influence of It Governance and It Capability on The Performance of Private Higher Education Institutions: The Mediation Role of Performance Management Systems

This study examines the effect of information technology (IT) governance and IT capability on the organizational performance of private Higher Education Institutions (HEI) with a performance management system as a mediating variable. This quantitative study uses primary data from questionnaires distributed to respondents online. Respondents in this study were 270 management and IT management of private universities on the island of Sumatra. This study used a sample of 90 private HEIs. Furthermore, the data was processed using Partial Least Square (PLS) technique. The results are that the performance management system partially mediates IT governance with organizational performance, while IT capability mediates fully with organizational performance. IT capabilities can encourage organizational performance through a good performance management system. Theoretically, it contributes to implementing technological resources mobilized in the performance management system to improve college performance. College management should consider developing technology and performance measurement systems to achieve sustainable competitive advantage.

Performance Management System in Industry: A Systematic Literature Review

The increasingly competitive business environment necessitates the development of an effective Performance Management System (PMS). According to academics, current research on PMS has not yet reached a consensus on the actual consequences of PMS and the inconclusive results are due to inadequate understanding of the antecedents and effectiveness of PMS. Therefore, this research aims to observe the dimensions commonly used to measure PMS in the industrial context, understand the characteristics of studies, and identify antecedents, outcomes, mediations, and moderations in the literature on PMS in the industrial context over the past 7 years using a systematic literature review with the PRISMA guideline. The scholarly articles in this SLR are those included in the Scopus database from 2018 to 2024. The review results reveal that the dimensions currently used to study PMS originate from dimensions built by previous researchers, namely PMS Accuracy. The majority of the included studies on PMS in this research were published in 2018 and 2021, with most employing quantitative methods and the majority being located in India and Italy. Our research also reveals that PMS has a positive impact at both individual and organizational levels. This SLR contributes to explaining the current research conditions of PMS in the industrial context and also provides suggestions for future PMS research.

Draft-free air conditioning through split membrane ceiling system: An exploratory study

The draft caused by convective air-conditioning is a primary contributor to thermal discomfort, particularly in localized cooling scenarios. While radiant systems offer a windless alternative, their condensation risks and maintenance costs bring concerns. In response, our research proposes an air-based radiation-convection hybrid system that’s draft-free and easy to implement. By suspending a breathable, flexible, textile-based membrane beneath the ceiling, the system mitigates drafts from ceiling-mounted air conditioners and leverages the membrane’s vast surface area for radiation. This work is an exploratory study focused on a retrofit split membrane system laying below the commercially packaged air conditioner (PAC). Three independent experimental studies were conducted. The first is a full-scale experiment assessing the membrane’s impact on PAC system operation and heat load management. The second is fundamental research to determine the permeation and airflow deceleration properties of different membranes. The third is a practical assessment in a self-study room retrofitted with the split membrane, aiming to determine the possibility of maintaining draft-free conditions. Results indicate that membranes with high laying ratios risk airflow short-circuiting. It can be reduced by adjusting the laying ratios and altering the laying pattern of the membrane, which also improves perimeter heat load management. Moreover, the permeation characteristics of various membrane materials were examined through flow and velocity attenuation coefficients. Besides material considerations, preliminary observations suggest that the membrane’s curvature could influence its permeation. Furthermore, the temperature and velocity data preliminarily affirmed the anti-draft performance of the split membrane ceiling system.

Reflections on the Construction of Strategic Performance Management System in Chinese Manufacturing Enterprises

In the surge of global economic integration, China's manufacturing industry is poised at the forefront of a transformational upgrade. Beyond the hum of production lines, the vital pulse lies within the robust rhythm of Strategic Performance Management Systems (SPMS). Yet, studies indicate that despite China's manufacturing sector advancing towards "intelligent manufacturing" and innovation, there are numerous areas within strategic performance management systems that urgently demand enhancement. In the coming years, for China's manufacturing industry to secure higher value positioning within the global supply chain and assert dominance in niche markets, it must seize the nerve center of strategic performance management. Confronted with a series of challenges including slowing growth, rising costs, and tightening environmental regulations, manufacturing enterprises urgently need to construct an efficient and precise performance management system. However, in reality, many enterprises still exhibit a weak strategic execution, lacking a systematic performance orientation and employee incentive mechanisms, often resulting in a disconnect between strategic objectives and performance management. The factors affecting the effective implementation of strategic performance management within enterprises are intricate. Internal factors primarily encompass the rigidity of corporate culture, bottlenecks in leadership style and employee engagement, as well as hindrances in information sharing and communication mechanisms. External factors involve the volatility of market environments, unclear policy directions, and intensifying international competition. The formulation of a comprehensive performance management system undoubtedly holds profound significance for optimizing resource allocation, reinforcing core competitiveness, and enhancing strategic responsiveness.

МОДЕЛЮВАННЯ ГНУЧКОЇ СИСТЕМИ УПРАВЛІННЯ ЕФЕКТИВНІСТЮ ФУНКЦІОНУВАННЯ АКЦІОНЕРНИХ ТОВАРИСТВ В СУЧАСНИХ УМОВАХ

In today's complex economic conditions, a quality performance management system supports the implementation of the company's business strategy and uses its key elements in its activities: goals, flexibility, assessment and regularity of the company's performance management system. The goals of the company's performance management system are considered and implemented through the company's personnel. In order for the system to work effectively, the company's team

Case Study Measurement of the Sustainability Performance of Indian Pulses Firms via Performance Measurement and Management System and Balanced Scorecard Method

Case Study Measurement of the Sustainability Performance of Indian Pulses Firms via Performance Measurement and Management System and Balanced Scorecard Method

AI-Powered Strategies for Talent Management Optimization

In today's dynamic and competitive business landscape, effective talent management is paramount for organizational success. This paper explores the integration of artificial intelligence (AI) technologies into talent management practices to optimize recruitment, development, and retention processes. Through a comprehensive review of existing literature and case studies, we elucidate various AI-powered strategies for talent management optimization. These strategies encompass AI-driven recruitment, predictive analytics for talent acquisition, personalized learning and development initiatives, AI-enhanced performance management and feedback systems, retention strategies, succession planning, and diversity and inclusion initiatives. By harnessing AI capabilities, organizations can enhance decision-making, improve efficiency, mitigate bias, and foster a more inclusive and agile workforce. The implications of AI adoption in talent management are discussed, highlighting opportunities for innovation and potential challenges to address. Ultimately, this paper provides insights for HR professionals, business leaders, and researchers into leveraging AI for strategic talent management optimization in the digital age.

Results-Based Performance Management System (Rpms) – Based Teaching and Learning Strategies for the Recovery of Literacy Skills of Students

Results-Based Performance Management System (Rpms) – Based Teaching and Learning Strategies for the Recovery of Literacy Skills of Students

The Study on The Impact of Performance Management System on Employee performance

This study delves into the intricate relationship between Performance Management Systems (PMS) and employee performance, aiming to illuminate the mechanisms underlying this connection. In a contemporary organizational landscape characterized by competitiveness and constant evolution, understanding how PMS influences employee performance is paramount for organizational success. The backdrop of this research is the recognition that effective performance management systems not only enhance individual performance but also contribute significantly to overall organizational efficacy. The primary objective of this research is to examine the multifaceted impact of PMS on employee performance across diverse organizational contexts. To achieve this, a mixed-methods approach combining quantitative analysis of survey data and qualitative insights from interviews was employed. The research design allowed for a comprehensive exploration of various dimensions of PMS, including goal setting, feedback mechanisms, performance appraisal, and employee development initiatives. The major findings of the study reveal that a well-designed and effectively implemented PMS positively correlates with improved employee performance. Specifically, clear goal setting aligned with organizational objectives, regular and constructive feedback mechanisms, fair and transparent performance appraisal processes, and opportunities for skill development and career advancement emerged as key factors driving enhanced employee performance. Moreover, the study uncovered the importance of employee engagement and buy-in towards the PMS, emphasizing the need for communication, training, and continuous evaluation to ensure successful implementation. Based on the findings, it can be concluded that PMS plays a pivotal role in shaping employee behavior and performance outcomes within organizations. However, the effectiveness of PMS is contingent upon its alignment with organizational goals, as well as the support and commitment of both management and employees. Therefore, organizations must prioritize the design, implementation, and continuous improvement of their performance management systems to realize their full potential in enhancing employee performance and achieving strategic objectives. In light of these conclusions, several recommendations for action can be proposed. Firstly, organizations should invest in the design and customization of PMS tailored to their specific organizational context and objectives. Secondly, there is a need for comprehensive training and communication programs to ensure that employees understand the purpose and processes of the PMS and are actively engaged in its execution. Additionally, regular monitoring and feedback mechanisms should be established to evaluate the effectiveness of the PMS and make necessary adjustments. Lastly, fostering a culture of performance excellence through recognition, rewards, and career development opportunities is essential for sustaining high levels of employee performance over time.

Total quality management implementation practices and customer satisfaction: the role of innovative employee behavior and employee empowerment

This study shed additional understanding on how Total Quality Management (TQM) practices affect customer satisfaction through the innovative behavior of employees. Based on quantitative data from the 5 Teaching Hospitals in Ghana, this study employed a multistage sampling procedure to analyze the relationship between innovative employee work behavior and total management commitment, Training and Education, Performance Management System, Supplier Management, and innovative employee work behavior. We find that these relationships are positive and that the relationship between TQM practices and customer satisfaction is mediated by innovative employee work behavior. In addition to theoretical contributions to the field of TQM and healthcare systems, these results have managerial implications for hospital professionals who work at prioritizing the adaptation of TQM practices.

Measuring and Evaluating Marketing Effectiveness

The article presents marketing as a philosophy of entrepreneurship and a tool that is actively implemented and used in the process of the formation of tangible and intangible assets of market structures. At the same time, marketing is considered by the author to be the main factor in gaining the advantage of consumers, because, according to them, it acts as an effective means of increasing competitiveness and creating capital for commercial entities, as well as a source of cash flow. The paper notes that value creation, which involves marketing, is closely related to the rational search and use of material resources of energy and information. To manage the process of value creation, it is necessary to measure it, which can be considered the process of interaction of the measuring system with the object to be measured in a certain period. The article points out that everything that goes into creating added value is subject to measurement. It is not only financial, but also logistics, material, energy, information, marketing, and other flows, which is the first system of commercial structure. Marketing flows are also integrated into this structure, as it opens the door to identifying ways to improve market efficiency and explore new opportunities. The methodology of measuring and developing metrics of indicators of the economic effectiveness of marketing activity is based on the role and importance of marketing in the production process and meeting human needs. The measurement of marketing characteristics and the formation of marketing metrics should be based on the theory of economic measurements, the process of building relationships between the subjects of the marketing system in connection with the exchange of values. Marketing metrics act as a form of communication in the marketing performance management system and are a means of justifying critical success factors of marketing decisions, as well as a basis for a reasonable choice of criteria for economic evaluation of marketing expenses. Keywords: effectiveness, interaction marketing, measurement, metrics.

IMPACT OF CLASSROOM OBSERVATION TOOL AND RESULTS-BASED PERFORMANCE MANAGEMENT SYSTEM ON ELEMENTARY SCHOOL TEACHER PERFORMANCE

This literature review explores the implications of utilizing the Classroom Observation Tool (COT) and Results-Based Performance Management System (RPMS) on teaching performance among educators in public elementary schools. The COT serves as a structured instrument for assessing classroom activities, while the RPMS provides a framework for evaluating teacher performance based on professional standards. Through a comprehensive analysis of existing research and policy documents, this review examines the impact of these systems on teaching effectiveness and student outcomes. Research indicates that the systematic use of the COT allows educators to identify areas of strength and growth in their teaching practice, leading to targeted professional development interventions. Additionally, the integration of the RPMS ensures alignment between teacher assessments and professional standards, promoting accountability and continuous improvement in teaching practice. Studies have shown that educators who participate in regular classroom observations and performance evaluations experience enhanced job satisfaction and morale, leading to greater retention and commitment to their profession. Moreover, the implementation of these systems has been associated with improvements in student learning outcomes, as teachers are better equipped to meet the diverse needs of their students. However, challenges such as resource constraints and resistance to change may hinder the effective implementation of these systems. Moving forward, further research is needed to explore the long-term impact of the COT and RPMS on teaching performance and student achievement. Overall, this literature review highlights the importance of incorporating systematic observation and performance evaluation mechanisms into teacher professional development initiatives to promote continuous improvement in teaching practice and enhance student learning outcomes in public elementary schools.

The Influences of Multi-Level Environmental Regulations on Firm Performance in China

Abstract A multi-level perspective of how environmental regulations affect firm performance receives less attention. By document analysis and semi-structured interviews, this study examines the influences of environmental regulations from the central government, the local governments, and the corporate on firm performance with a case study based on a state-owned enterprise named SINOPEC Yangzi Petrochemical Company (SYPC) in China. The findings show that the regulations from different levels exert distinct but interconnected influences on performance of SYPC. The guiding concepts from the central government, the prescriptive standards from the local governments, and the performance management systems from the SINOPEC headquarters incentivize SYPC to innovate green technology. Technical upgrade, good relations with the government, and popularity in the public due to the implementation of regulations improve economic performance of SYPC, though which is not the priority of the company. SYPC actively implements environmental policies but also acts as a part of the strategy of SINOPEC circumventing regulations.