Online Commentary Research Articles

How should medical society face patient feedback in online review platforms?

In the medical field, the importance of online reviews is escalating. However, the complexity of responding to these reviews is profound, as such anonymous critiques may encompass not only emotionally distressing content but also potentially malicious criticisms directed at healthcare professionals. While recognizing the vital role of patient feedback, there exists a necessity for a collective approach to managing online commentary. This effort seeks to strike a balance between patient satisfaction and the safeguarding of healthcare practitioners and administrative staff. We believe the global medical community must establish guidelines to effectively handle such scenarios, thereby contributing to the sustainability of patient-centered services.

“The Story of You and Me”: Strategic Ambiguity in the Paratextual Reception of Kim Ji-Young, Born 1982

ABSTRACT This article explores the connection between the online commentary on the South Korean novel, and later film, Kim Ji-Young, Born 1982 (2016; film released in 2019), and the perception of feminism within South Korea. To capture how Kim Ji-Young’s “meaning” is entangled with popular beliefs about feminism, I analyze audience reception through Kim Ji-Young’s paratexts: (a) tweets and (b) comments responding to newspaper articles mentioning the novel and/or film Kim Ji-Young from the Korean platform Naver. I examine paratexts to reveal that the “meaning” Kim Ji-Young has in online spaces is not determined solely by the novel or film-as-referent. I show that Kim Ji-Young the source text has become inextricable from the mélange of preconceptions regarding what constitutes a “feminist” stance in Korea, ranging from the stereotype of the selfish “feminist” who shirks her maternal duty towards the nation to the discontent of stay-at-home moms. I show that online misogyny has forced those who support Kim Ji-Young’s feminist message to employ what rhetorician Leah Ceccarelli describes as “strategic ambiguity.” This involves simultaneously disavowing Kim Ji-Young‘s feminism while praising the text’s feminist politics, a tactic used to shield themselves from attacks by misogynistic trolls.

Coronaphobia or sinophobia: How journalistic practices in early COVID-19 coverage and online commentary affect anti-Chinese sentiment in the U.S.

Historically, pandemics have spurred an influx of disorganized information and escalated intergroup animosity, and COVID-19 is no exception. Pandemic reporting often features cues and testimonials to mark the distinction between “us” versus “them”; however, the influence of such journalistic practices on intergroup animosity remains largely unexplored during public health crises, let alone their potential interplay with ubiquitous user-generated comments that often accompany pandemic news stories in the digital era. We conducted an online survey experiment with a sample of U.S. participants ( N = 1428) during the early phase of the COVID-19 pandemic, systematically varying the presence of stigmatizing outgroup cues, testimonials from in-versus outgroups, and social media comments either predominantly endorsing or condemning xenophobia. Our findings reveal that stigmatizing outgroup cues amplified the effects of testimonials detailing ingroup suffering, thus heightening anti-Chinese sentiment. These results underscore the importance of evaluating the implications of journalistic practices in public health reporting on intergroup dynamics and social solidarity. Additionally, we found that online comments predominantly condemning xenophobia moderated the effects of ingroup testimonials in the direction of inducing more positive sentiments, highlighting the vital role of an engaged audience in moderating the influences of public health news coverage.

Employing the BERT model for sentiment analysis of online commentary

The objective of this research is to carry out a tone and semantic sentiment analysis of network comments on new media platforms by leveraging the BERT model. With the burgeoning popularity of social media, network comments, rich in emotional and tonal features, have emerged as a significant part of the online culture. Accurate interpretation and analysis of these comments' sentiment and semantic meanings are paramount to grasping online public opinion and user psychology. In this study, the BERT model, lauded for its bidirectional encoding and contextual understanding capabilities, is selected to scrutinize the sentiment and tone of network comments on new media platforms. Through a process of pre-training and fine-tuning, the sentiment attitudes and polarity of comments are accurately identified along with their conveyed tonal features, such as joy, anger, and sarcasm. Conducting an accurate tone and semantic sentiment analysis of network comments on new media platforms facilitates a profound understanding of user preferences and trends in public opinion. This can assist in optimizing content recommendations, enhancing user experiences, and increasing the operational effectiveness of new media platforms. The outcomes of this research will bear significant implications for studies and applications in online culture, offering invaluable references and guidance in related domains.

The “Bury your Gays” trope in contemporary television: Generational shifts in production responses to audience dissent

Abstract“Bury Your Gays” is the popular name used to describe the common television trope in which characters who are ostensibly gender‐ or sexually‐diverse are denied happy endings or “killed off”. Widespread online commentary among audiences reacting to incidents of “Bury Your Gays” are indicative of a public concern over the repetitiveness of this trope in contemporary popular culture. This paper investigates the cultural frameworks through which television producers respond to audience anger at “Bury Your Gays” incidents in order to provide a production perspective to scholarship on the topic. We compare two cases separated by a generation: the 2002 case of Buffy the Vampire Slayer and the 2016 case of The 100. We argue that the difference in responses is indicative of (i) a solidification of the producer‐audience relationship since the advent of social media; (ii) the further embedding of a transactional approach to viewership in which “queerbaiting” is considered “false advertising” and (iii) the growth of cancel culture which fosters expectations that television representation will align with positive depictions and socially‐progressive cultural values. The paper argues that these cultural shifts underscore the way in which producers respond, no longer justifying the death of a queer character based on narrative need, but now balanced with attention to audience identity and social demand.

Preventive action against online abuse: An Australian perspective

Previous research into various forms of online abuse tend to calculate indicative prevalence rates. Little research has examined what courses of action are adopted to prevent further online abuse. This gap in the academic literature is addressed in this article. Data were derived from responses to an online questionnaire into online abuse. Sample comprised participants aged 25-75 who were not currently transitioning between high school and university study, alongside the 18-24 cohort who have dominated most previous research samples. Results showed that blocking abusers was the common strategy to prevent further online abuse. This is the general advice given by social media platforms when users encounter online abuse and bullying. This was followed by participants choosing not to comment on matters including feminism and racism. Fear for their personal safety fuelled the desire for participants to censor their online commentary or cease altogether. However, these were not universally adopted with some participants making no changes to their online activities following incidents of abuse. Personal responsibility for online safety only addresses micro-level online abuse. This indicates that macro-level online abuse is not being addressed adequately by social media providers, who should become more proactive in preventing online abuse.

LINGUISTIC REPRESENTATION OF EVALUATIVE PARAMETERS IN SPORTS COMMENTARY

Background. A skill to evaluate different objects and phenomena of the objective reality establishes the nature of the interaction of the individual with the surrounding environment. This skill is considered to be one of the most important constituents of human cognitive activity. The necessity to evaluate develops human thinking. Since evaluation causes high interest of the readers in the sporting event, it is of prime importance to analyze the ways of linguistic representation of evaluative parameters in sports commentary.
 Purpose. The article finds out and considers the evaluative parameters and their linguistic representation.
 Materials and methods. The research material comprises 4 football scripts taken from the Sportsmole sports website (https://www.sportsmole.co.uk). The componential and definitional analysis as well as discourse and contextual analysis together with the pragmatic and cognitive methods were used in the analysis of the scripts.
 Results. The results of the research study showed that high level of evaluation is very typical of the speech of the sports online commentator. Following classifications were presented: according to the subject of evaluation, to the scale of evaluation and the presence of an emotional component as well as an absolute and relative types of evaluation. A rational component in the commentator’s evaluative speech was investigated. It is considered to be a result of thinking activity of the addresser and is not connected with his or her emotions. An emotional component which is closely linked to inner feelings and emotions was also analyzed. A conclusion was drawn that the speech of sports commentators is characterized by explicit and implicit evaluation.
 Practical implications. The results of the research study contribute to the theoretical aspects development in the field of pragmatic linguistics and sports discourse. They can also be used in the lectures on pragmatic linguistics and lessons of the English language. The paper is of particular interest to the researchers of sports discourse and online commentary.

Look, Dude: How hyperpartisan and non-hyperpartisan speech differ in online commentary

Identifying the characteristics of hyperpartisan communication that make it so amenable to sharing is crucial to combating the spread of misinformation. We analyzed a corpus of hyperpartisan and non-hyperpartisan writing produced on internet forums and found that markers of spontaneous communication are strongly predictive of hyperpartisan speech, regardless of whether that speech is left- or right-leaning. The markers of spontaneous communication included swear words, discourse markers, local pronouns like I and you, and exclamation marks. This suggests that speakers in hyperpartisan online communities exploit linguistic resources, even those without overtly political or persuasive content, to engage readers through appeal to closeness and familiarity.

Crowd-Based Accountability: Examining How Social Media Commentary Reconfigures Organizational Accountability

Organizational accountability is considered critical to organizations’ sustained performance and survival. Prior research examines the structural and rhetorical responses that organizations use to manage accountability pressures from different constituents. With the emergence of social media, accountability pressures shift from the relatively clear and well-specified demands of identifiable stakeholders to the unclear and unspecified concerns of a pseudonymous crowd. This is further exacerbated by the public visibility of social media, materializing as a stream of online commentary for a distributed audience. In such conditions, the established structural and rhetorical responses of organizations become less effective for addressing accountability pressures. We conducted a multisite comparative study to examine how organizations in two service sectors (emergency response and hospitality) respond to accountability pressures manifesting as social media commentary on two platforms (Twitter and TripAdvisor). We find organizations responding online to social media commentary while also enacting changes to their practices that recalibrate risk, redeploy resources, and redefine service. These changes produce a diffractive reactivity that reconfigures the meanings, activities, relations, and outcomes of service work as well as the boundaries of organizational accountability. We synthesize these findings in a model of crowd-based accountability and discuss the contributions of this study to research on accountability and organizing in the social media era.

Research on Prediction of Different Categories of Video based on YOUTUBE Using Text Mining and Sentiment Analysis

With the development of online commentary research, scholars have tried to tap into the deeper value of online commentary from the analysis of sentiment analysis, quality evaluation, false comment recognition to the usefulness of comments. Previous studies have focused on online product reviews while news reviews. Social media research has been relatively rare. social media and news commentary contain readers' opinions and evaluations on current events, and reflect the trend of public opinion. The purpose of this paper is to investigate and analyze the intrinsic link between social media content of different type and the number of commentaries, and sentiment analysis.

Streaming’s Effects on Music Culture: Old Anxieties and New Simplifications

This article identifies five key themes, or sets of criticisms, that have emerged in online commentary on the new musical system centred on streaming platforms, and in related academic research: Streaming encourages ‘functional’ rather than meaningful, aesthetic musical experience. Streaming encourages bland, unchallenging music. Streaming makes musical experience passive and distracted, and music recedes into the background (here the article also discusses limitations of the widely used concepts of ‘ubiquitous music’ and ‘ubiquitous listening’). Streaming makes music tracks and songs shorter, and musical experience more fragmented. Streaming discourages and/or limits musical discovery and adventurousness. The article addresses each of these themes in turn, examining the degree to which criticisms of streaming’s effects on musical experience along these lines might be considered valid, and the degree to which they might genuinely enhance critical understanding of contemporary musical experience. It also considers these themes in relation to older forms of evaluation, particularly those that developed in the 20th century in response to the industrialisation of music, and argues that many recent criticisms problematically reproduce older anxieties and assumptions.

Using preprints in evidence synthesis: Commentary on experience during the COVID-19 pandemic

Using preprints in evidence synthesis: Commentary on experience during the COVID-19 pandemic

Insults in political comments on GhanaWeb

Abstract This paper explores the practice of insults on GhanaWeb, a popular online platform on which some Ghanaians post comments and share opinions in reaction to various news reports. Among other things, the study entails understanding how the prevalence of harsh insults stands against the backdrop of traditional Ghanaian speech culture, which places high value on respect for the elderly and authority figures. Examining a sample of online comments directed at key political leaders in the build-up to the national elections in December 2016, the study identifies their characteristic textual and discursive features and interprets them in cultural and socio-political contexts. The study asserts that although the practice of using insults against political leaders in online commentary appears to be ‘normal’ in the online context, it is a transgression when one considers the Ghanaian sociocultural norms of communication.

Text Derivative Description of Political Discourse (based on the example of Kazakhstani Internet comments)

The proposed article is devoted to the study of political Internet comments published on Kazakhstani sites. The text of a political article has a potential of derivational functioning, which is realized in the text of an online commentary and is objectified in it under influence of variable strategies and tactics. The purpose of the study is to determine the textual parameters of the text generation of Kazakhstani political Internet comments in the linguistic-personalological aspect. In the course of linguistic analysis, the following methods were used: linguistic description, derivatological analysis technique, sampling method. The study is based on a model of the text-derivatological analysis of derivative texts, which are considered in the formal, substantial and functional plans. As a text-derivative analysis’ result of political Internet comments, the text parameters of the text generation were identified. The result of text-derivatological and linguoculturological research showed that Kazakhstani Internet comments are dominated by a text strategy

Contesting and advocating gender ideologies

Previous scholars have identified sarariman (salaried men), who prioritise work over family, as the ideal of hegemonic masculinity in Japan. This study focuses on sarariman characters’ language use in the workplace as depicted in the 2015 Japanese TV drama Age Harassment. Employing the concepts of stance and hegemonic masculinities, the study demonstrates that, in this mediatised representation, the sarariman characters draw on diverse gender ideologies to display masculine identities. Using online commentary, the study also explores audience members’ responses to the drama’s depiction of masculinities. The study’s analysis of these two types of data suggests that despite increasing social acceptance of more diverse masculinities, the stereotypical sarariman remains to some extent the hegemonic ideal in contemporary Japan.

An Empirical Investigation of the Online Commentary Behavior Dynamics Based on the Marginal Utility Theory

As a typical online word-of-mouth, online commentary has an important impact on consumer purchasing decisions. Therefore, it is very important to study the behavior of consumer online commentary. In this study, the user's behavior is quantitatively analyzed based on the real data of the website, and a user behavior dynamics model under the influence of marginal utility is constructed. The study found that the user comment behavior is subject to power law distribution, different levels of user activity are different and there is a tendency to rise first and then decline. This study provides a theoretical basis for the website to adjust customer relationship management in a timely manner.

Online Commentary Regarding Workplace Harassment

This study aimed to examine online commentary about enacted workplace harassment conflict to determine the applicability of existing, functional definitions of workplace harassment in this new context. Online comments (N=721) were analyzed through an inductive thematic analysis to identify trends in women’s commentary about harassment in the workplace. The analysis developed nine themes of content evident in women’s discourse about workplace harassment as well as characteristics of each content theme which were compared to literature on harassment conflict. The study confirms that current, definitions of harassment closely relate to how women describe workplace harassment conflict in this new, mediated context.

Risk, nostalgia and the production of the ideal childhood in online commentary on children’s outdoor play

ABSTRACTWe use Foucauldian discourse analysis to examine comments posted online in response to news articles that reported on one Canadian neighbourhood’s ‘ban’ on children’s outdoor play. Our analysis showed that reader comments, both for and against the ban on street play, accessed discourses of risk that produced an idealised childhood based on close parental supervision. Additionally, nostalgic discourse, the feeling that unfettered, wholesome outdoor play has been lost and cannot be reclaimed, also made claims about who the ideal childhood is for. While marginalised children continue to experience disadvantage that inherently exposes them to risks daily, White, middle class children already have access to safer streets, both parent presence or unquestioned but appropriate parental absence, and play in the streets can be part of their everyday lives. We consider how the idealised childhoods produced by discourses of risk and nostalgia influence the materiality of children’s outdoor play, including how children’s time is organised and who gets to organise it, how play is experienced and who gets to experience it; in ideal ways, in ideal spaces, and for the ideal child.

Research on Online Comment Negative Emotion Warning Based on Machine Learning from the Perspective of Big Data

With the rapid development of information technology, the amount of data has grown exponentially. The birth of cloud computing directly sent us into the era of big data. In view of the uncontrollable factors of online commentary, how to effectively mine the hidden consumer experience and control the negative experience communication from massive online reviews has become the key to building a dynamic “green” network environment in current big data era. This paper is based on machine learning to mine online comments and proposes an online commentary emotional early warning model, which realizes online emotional monitoring based on intelligent information processing to a certain extent.

Research on Online Commentary Characteristics of Xitang Homestay Based on Network Text Analysis

Research on Online Commentary Characteristics of Xitang Homestay Based on Network Text Analysis