Official Communication Research Articles

Influence of Internal Control and Implementation of Accounting Information Systems on The Quality of Regional Government Financial Reports

The research aims to assess the impact of internal control and the installation of accounting information systems on the quality of financial statements in local government. The independent variables examined in this study are internal control and accounting information systems. The dependent variable being investigated is the quality of local government financial statements. The population in this study consists of the work units (SKPD) in Bandung. The sample was selected using purposive sampling, and it includes employees from various institutions such as Inspektorat, BPK, BPPD, Office of Communications and Information, Library and Archives, Office of Investment and PTSP, Office of Spatial Planning and Administration, Administrative Assistant, and Finance Department. The sample includes employees with decision-making authority, such as heads of field and heads of sub-sections. Data collection is conducted by disseminating questionnaires to 50 participants within the organization. This study employed multiple linear regression analysis utilizing the SPSS 23.0 tool for Windows. The research findings indicate that internal control has a significant positive impact of 47.2% on the quality of financial statements in local government. Similarly, the deployment of accounting information systems has a positive effect of 23.6% on the quality of financial statements in local government. The internal control and accounting information systems have a combined impact of 55.3% on the quality of local government financial statements, while the provisions contribute 44.7%.

Perancangan Sistem Informasi Ticketing Jaringan Pada Dinas Komunikasi, Informatika dan Statistik Provinsi DKI Jakarta

The rapid development of technology affects all aspects of life, especially information systems. With the development of this technology, speed and accuracy are needed to send information so that it can be received by the recipient. For the process of sending data, a communication network is needed as a means of transportation. In the process, it doesn't always go well; sometimes network interference problems occur. To overcome this problem, a system is needed that can record network disturbances so that problems can be resolved and analyzed immediately. The process of recording network disturbances at the DKI Jakarta Province Communication, Informatics, and Statistics Office is currently still using conventional or manual methods, which often creates problems. So it is necessary to have a system that can record these disturbances. The design of this system is made to make it easier for companies to record network disturbances and facilitate analysis if there are repeated disturbances. By using the waterfall method, existing problems can be examined so that the designed system can perform as expected. So that this system makes it easier for network managers to document reported network disturbance data, which results in not requiring a long time to search for or collect manual records. Therefore, this system will make the work system more effective and efficient in terms of time, effort, and cost.Keywords : network, ticketing, waterfall

Effectiveness of OpenSID Application in Improving Services in Kemamang Village Bojonegoro

The Bojonegoro District Government, together with the Bojonegoro District Communication and Information Office (KOMINFO), had implemented the use of the OpenSID application as a means of providing better public services. One of the areas where this initiative was being carried out was in Kemamang Village, Balen Sub-district, Bojonegoro District. The objective of this research was to describe the Effectiveness of Implementing the OpenSID Application in Improving Document Services in Kemamang Village. This study employed a qualitative descriptive research method, focusing on effectiveness measurement based on Subagyo’s criteria, which included program targeting accuracy, program socialisation, program goal achievement, and program monitoring. The research findings indicated that the OpenSID programme in Kemamang Village had effectively achieved its goals and objectives. OpenSID had facilitated access and enhanced citizen satisfaction. However, the programme’s socialisation aspect had not been effective, leading to low citizen participation. Intensive socialisation involving the community was necessary. Programme monitoring needed enhancement to identify issues and improve programme quality. The challenge of application maintenance also required attention to ensure programme performance. By undertaking these measures, the OpenSID programme could become more effective and optimal. The implementation of the OpenSID application in Kemamang Village was ineffective in terms of the socialisation and programme monitoring indicators. The lack of citizen engagement in socialisation had resulted in a lack of awareness regarding document creation requirements. Therefore, the Village Government needed to actively participate in planned socialisation methods. Ineffective monitoring has also led to system maintenance issues. Therefore, the Village Government should conduct regular monitoring to address problems and enhance programme effectiveness.

Enhancing the Evaluation System of Training Hospitals for Neurosurgical Residency Training and Education in South Korea : Striving for Balanced Participation and Differentiation.

The Korean Neurosurgical Society, with its 62 years of history, has witnessed substantial growth in the field of neurosurgery, producing over 3,400 neurosurgeons, establishing 12 divisions and 9 regional branches, and advancing in clinical management, diagnostic methods and academic research. Despite these developments, the regulations governing neurosurgical training and evaluation methods for training hospitals have remained largely unchanged, necessitating comprehensive revisions in response to evolving medical environments. To provide balanced participation opportunities for neurosurgery residents, the Korean Neurosurgical Society formed the Training Status Investigation Standard Change Task Force (TF Team) under the Training Education Committee. This paper presents the TF Team's findings and proposals for revising training status investigation standards and evaluation criteria. Through the processes including a lot of team meetings, workshops, education programs, official communications with 12 division societies, benchmarking from other societies and analysis of encrypted data from the past 5 years for neurosurgical training hospitals, the TF Team created a revised training status investigation proposal, supplemented main surgery criteria. And we applied this revised proposal to the training status investigation data collected from training hospitals in 2022 for simulation. We reduced the score for main surgeries to 10 points, introduced core competency surgery standards, allocating 5 points each for brain core competency surgery and spine and peripheral core competency surgery, for a total of 10 points. We also adjusted the major surgery score to 13 points, expanding the total surgery index score to 33 points. We introduced additional definitions for main surgeries in the areas of spine, pediatrics, and functional surgery. The equipment score was reduced from 17 points to 9 points. We specified minimum requirements for resident allocation eligibility, and if a hospital meets all of these criteria, they become eligible to apply for resident allocation. We introduced a new bonus point system for hospitals performing mechanical thrombectomy or stenting and peripheral nerve. The proposed revisions aim to improve the training and education of neurosurgical residents and overall neurosurgical care in Korea by creating a balanced and differentiated evaluation system for training hospitals. Further monitoring, communication, and adjustments are crucial for successful implementation.

Transformational Leadership Boosts Employee Performance in Indonesia

This study examines the impact of Transformational Leadership Style, Organizational Culture, and Work Climate on Employee Performance at the Community and Village Empowerment Offices in Sidoarjo District. Using a quantitative approach, data were collected from 100 employees through surveys and analyzed with multiple linear regression using SPSS version 25. Results show that all three factors positively influence employee performance, with Organizational Culture being the most significant. This research underscores the importance of enhancing organizational culture to boost employee performance, providing valuable insights for policymakers and practitioners in village empowerment. Highlight: Transformational Leadership: Positively impacts employee performance. Organizational Culture: Most significant factor affecting performance. Quantitative Analysis: Utilized surveys and regression analysis. Keywoard: Transformational Leadership, Organizational Culture, Work Climate, Employee Performance, Village Empowerment

Kiswahili as a language for all Africa

The endorsement of Kiswahili as an official working language in AU meetings, conferences and communications gives Kiswahili a big boost. This comes in the midst of another milestone in which World Kiswahili day was set aside as July 7 by UNESCO. The AU did not only endorse Kiswahili as a language of official communication, it also added a resolution that by 2063, all African countries (member states) must have implemented full learning of Kiswahili language in an effort to have the language as the official language of Africa. The question then is, are all African countries ready for Kiswahili? Are there challenges that can be foreseen impeding the implementation of this policy? The paper investigates the challenges that may arise in making Kiswahili the language for Africa with specific reference to West Africa. The choice of West Africa is a purposive sampling methodological approach. The paper is guided by the socio-psychological theory which is one of the theories used in the study of second language learning. The outcome of this research will be essential in formulating the way forward in the implementation of the policy and designing strategies to make Kiswahili a working language for Africa with fewer challenges.

Modelling Food Substitution Using the Ofcom Nutrient Profiling Model on Population Intakes from the Canadian Community Health Survey-Nutrition 2015.

This study aimed to model how substituting foods consumed by Canadians for alternatives with more favourable nutrient profiling (NP) scores would impact dietary intakes. The Ofcom NP system, developed to help the UK Office of Communication differentiate foods that can be advertised to children, was applied to foods consumed by Canadians aged 2 years and older in the 2015 Canadian Community Health Survey (CCHS) (n = 19,447). Foods were substituted for similar options from the Euromonitor branded food composition database (Scenario 1) or from the primarily aggregated food profiles in the CCHS survey food composition database (Scenario 2) with either the most favourable (optimistic; 1A and 2A) or a more favourable Ofcom score (realistic; 1B and 2B). Mean intakes of Ofcom scores, calories, saturated fat, sugars, and sodium from these scenarios were compared to baseline. Only 2.9% of foods consumed had a similar Euromonitor option with a lower Ofcom score. Scenarios 1A, 1B, and 2A had lower Ofcom scores, calorie, sodium, saturated fat, and sugar intakes compared to baseline. Scenario 2B had lower levels of all outcome measures, except for an increase in calories compared to baseline. Selection of foods with more favourable NP scores has the potential to decrease the Canadian intake of nutrients of concern.

Finding the path of least resistance: An examination of officer communication tactics and their impact on suspect compliance

AbstractResearch SummaryThis study investigated the impact of patrol officer communication tactics on suspect compliance by using Systematic Social Observation (SSO) to code 438 body‐worn camera and dashcam video recordings from two police agencies. Specifically, we examined officer tenor/demeanor, use of noncoercive directives, use of verbal coercion, and accusations, while controlling for a host of suspect and situational factors. Results showed that when officers presented a positive tenor/demeanor or employed noncoercive verbal tactics, suspects were significantly more likely to comply. Conversely, use of coercive verbal tactics and accusatory language did not have a significant impact on suspect compliance. In addition, negative suspect demeanor, suspect impairment, and suspect elevated emotional state negatively affected compliance.Policy ImplicationsRecent calls for police reform have focused on producing less coercive outcomes by explicitly recognizing the role that officers have in managing encounters rather than simply reacting to suspect behaviors. An increased focus on officer communication strategies in both police training and practice is likely to promote suspect compliance while reducing the need for officer use of force. Similarly, it is likely that more coercive verbal strategies have little impact on suspect compliance and may lead to negative perceptions of police interactions and law enforcement in general.

Social media communication and public engagement in different health crisis stages: The framing of COVID-19 in Chinese official media

Effective government social media communication plays a crucial role in mitigating public panic amid various public health crises, such as the H1N1 pandemic, the Ebola epidemic, the Zika epidemic, and the ongoing COVID-19 pandemic. A research gap exists in investigating government official social media communication strategies and effects on public engagement at specific COVID-19 crisis stages. This study examines the COVID-19 communication strategies the Chinese government used and the corresponding effects on public engagement at different COVID-19 crisis stages on social media. The Crisis and Emergency Risk Communication Model, Framing Theory, and Situational Crisis Communication Theory are combined to develop a conceptual framework. Content analysis and coding were performed on two dimensions: health content theme (four sub-dimensions) and transparent communication style (three sub-dimensions). Public engagement was measured by the number of shares, comments, and likes. The results indicate a strong need for disease prevention information at the initial event/maintenance and resolution stages, while reassurance and government actions are highly valued at the resolution stage. Interactive features promote public engagement in key crisis stages.

ECB communication sentiments: How do they relate to the economic environment and financial markets?

In this paper we examine multiple dimensions of ECB monetary policy communication by identifying its sentiment and relation with the economic environment and financial markets. We quantify communication sentiment using transcripts from official ECB communication events – press conferences, accounts and Executive Board speeches – as well as media reactions that highlight the key messages of those events. Importantly, we create distinctive lexicons for both of those communication types. We find that the overall trends in the sentiment indices for the analysed communication events closely resemble the movements of monetary policy stance as well as inflation dynamics in the euro area, both before and after the COVID-19 shock period. The communication tone generally shifts in advance of actual monetary policy actions. Using regression analysis, we find some expected, statistically significant effects of press conference sentiment on bank stock prices (information-type shock) and identify the impact of Executive Board speeches on euro area risk-free rates. Fragmentation issues among euro area member states do not seem to be negatively affected by the sentiments of the ECB’s communication. Still, policy makers should be aware that the tone of their communication events is likely to affect particular financial markets. These results are confirmed by various robustness checks.

DeLone and McLean Model Analysis of Success Factors of SIDEMANG Application in Palembang City

Indonesia is ranked 77th in the world in electronic-based government systems, especially the City of Plembang is ranked 89th regarding the evaluation of smart city improvement in Indonesia. One of the latest applications used in the past year is the SIDEMANG application, which is an information system that has the use and purpose of facilitating access to administrative services related to personal and agency licensing files online at the village and sub-district levels in Palembang city, but this is also not free from obstacles, especially internet signals. Therefore, an analysis is needed related to the implementation of Information Systems, to assess the success of applications that have been implemented, especially government digital services. DeLone and McLean Information System Success Model is used, to see the significant factors that cause the success of Information System implementation. The data analysis method used in this research is quantitative because the data collected is in the form of numbers and will be analyzed using the SmartPLS application statistical technique, using a sample size of 97 respondents. The results showed that the information quality factor was not significant to the intention or use of the application, the system quality factor was not significant to the intention or use of the application, the system quality factor was not significant to user satisfaction, the service quality factor was not significant to user satisfaction. Recommendations for the Palembang City Communication and Information Office are related to the evaluation and improvement of the SIDEMANG application using the DeLone and McLean Model analysis. In particular, improvements to the quality of information that can influence citizens to use the application, improvements to the quality of the system that can invite and satisfy users in using the application, and improvements to service quality factors on citizen satisfaction.

Activating Co-production of Rural Service Delivery: Examining the Role of Nonprofit Organizations Using a Case Study in China

AbstractAlthough co-production between the government and society can improve service outcomes, the two parties may lack the willingness and the capacity to cooperate. Can nonprofit organizations play an active role in facilitating government–citizen co-production? If so, how? The role of nonprofits in social services co-production has received increasing attention, but studies on developing countries are limited. Therefore, this study conducts an in-depth case study of a rural social work institute in Z village, Beijing, China. Using on-site observations, semi-structured interviews, and secondhand materials, we found that social workers adopted four strategies to engage community officials and rural residents in service co-production. They established trustworthy relationships, facilitated effective communication, fostered shared motivation, and built co-productive capacity. The results showed that nonprofit organizations use third-party roles and professional skills to shape government-citizen interactions through service co-production. These findings can improve rural service provision in developing countries.

Вопросы правового регулирования импортозамещения мессенджеров на государственной и муниципальной службе

Introduction. Today, in the Russian Federation the authorities face the task of transition to domestic digital solutions at all levels of government. This issue is especially relevant in the conditions of economic sanctions. Theoretical analysis. According to the results of the analysis of the market of digital services that are used in the public authorities of the Russian Federation, we can conclude that in some categories there is still a dependence on the use of foreign solutions. Among such services messengers, video communication services and email clients were singled out. Empirical analysis. On the basis of the analysis, the author concludes that at the moment the issue of the use of a single messenger of Russian development by employees of government bodies has not been solved at the legislative level. Results. As a result of the analysis, to solve the problem, the author proposes to form unified technical requirements to messengers for the authorities, to approve the list of messengers and services authorized for use in the authorities for official communications, to establish a complete ban on the use of foreign messengers for official communications in the authorities and to approve the list of manufacturers of devices from which access to domestic messengers and services is allowed.

Leadership and Communication Strategies: a Case Study during the Covid-19 Transition on Public – Facing Communications Within the Department of Education

This study examine public school teachers' satisfaction levels with Department of Education official issuances and their perceptions of the agency through a comprehensive online survey and interview analysis. These official communications serve as the cornerstone for teachers' public-facing interactions. Findings indicate a satisfactory performance in the established communication flow concerning educational initiatives and community-linked projects. However, a notable gap exists in teacher support initiatives. Consequently, the study proposes enhancements to the communication strategy, emphasizing the need for an improved feedback mechanism tailored to teacher perspectives.

The impact of COVID-19 on police officer wellness

ABSTRACT Disaster policing requires considerably more effort than working under normal conditions, thereby exacerbating existing threats to employee wellness. Research suggests that such working conditions may be harmful to physical and mental health outcomes, including increasing absenteeism. This study relies on personnel records from 3,398 police officers across 12 police services to determine the extent to which the COVID-19 pandemic impacted police officer work attendance and absenteeism, controlling for officer – and community-level characteristics. Results indicate that compared to the previous time-period, work attendance decreased during the COVID-19 pandemic and absenteeism increased. Data shows that a greater proportion of officers worked fewer days during the pandemic compared to the time-period before, and a smaller proportion worked a greater number of days. Multilevel mixed effects models indicate that COVID-19 largely contributed to decreasing attendance and increasing absenteeism beyond the effects of community conditions and officer demographics.

Perspectives and Update on the Global Shortage of Verteporfin (Visudyne®).

An ongoing global shortage of verteporfin (Visudyne®) limits the treatment possibilities for several chorioretinal diseases, including central serous chorioretinopathy, choroidal hemangioma, and polypoidal choroidal vasculopathy. Verteporfin is required to perform photodynamic therapy in these ocular diseases. Therefore, the current situation has a substantial impact on eye care worldwide. The worldwide supply of verteporfin appears to be manufactured by a single factory, which is situated in the United States. The distribution of verteporfin is done by different companies for different regions of the world. Official communication on the shortage by the responsible companies has been scarce and over the past years several promises with regards to resolution of the shortage have not been fulfilled. The delivery of new batches of verteporfin is at irregular intervals, unpredictable, and may not be fairly balanced between different regions or countries in the world. To ensure a fair distribution of available verteporfin within a country, several measures can be taken. In the Netherlands, a national committee, consisting of ophthalmologists, is in place to arrange this. On the European level, the European Union and European Medicine Agency have plans to monitor medicine shortages more closely and to intervene if necessary. With a more intensified monitoring and regulation of medicine supplies, future impending shortages may be prevented. Remarkably, the amount of medicine shortages is increasing, having a significant and sometimes irreversible impact on patient care. Thus, efforts should be undertaken to minimize the consequences and, whenever possible, to prevent future medicine shortages.

Cover Image

The cover image is based on the Special Issue: Tropical roots, tubers and bananas: New breeding tools and methods to meet consumer preferences. Image Credit: Delphine Guard‐Lavastre, CIRAD Communication Office, Montpellier, France. image

Old Believers in Brazil: Preserving Linguistic Identity

This article presents a study of the history of Russian Old Believers’ emigration to Brazil. As such, it analyses the reasons that allowed them to maintain their linguistic identity, and identifies the features of the dialect of the Russian language of the Old Believers living in Latin America and in Brazil in particular. Old Believers moved to Brazil after centuries of oppression, first leaving Central Russia for the East of the country, Siberia and Primorye, and then, after the 1917 Revolution, many of them moved to Harbin (China). After the 1949 Revolution in China, they turned to the United Nations High Commissioner for Refugees, who sent them to the United States, Canada, Australia and Brazil. Brazil was the first country to grant them visas. The main wave of migration of Old Believers to Brazil took place in 1957–1958, that is, after the policy of nationalization of the New State carried out in 1937–1945 by President Getúlio Vargas, whose goal was to turn all immigrants into Brazilian citizens by banning their native language in both official and everyday communication. Thus, the Old Believers managed to fully preserve their religious, cultural and linguistic identity due to the hermetic nature of their communities and the preservation of their traditional way of life. The dialect of the Old Believers of Brazil retains the typical features of the Nizhny Novgorod dialect of the nineteenth century, in which archaic linguistic features and semantic shifts in the meaning of words were preserved. However, it also contains lexical innovations denoting new concepts of modern life, Spanish and Portuguese borrowings and their adaptation. At the beginning of the twenty-first century, several Old Believer families decided to return to Russia under the State Programme to Assist the Voluntary Resettlement to Russia of Compatriots Living Abroad. Specifically, they returned to Primorye, thus completing their round-the-world trip.

Retorika Gubernur Provinsi Kalimantan Timur dalam Menghadapi Jurnalis Terkait Berita Lubang Tambang

This study aims to determine and analyze the rhetoric of the Governor of East Kalimantan speaking in front of the mass media with the basis of Aristotle's theory as the researcher's standard. The theory used in this research is Aristotle's Rhetoric theory, in its development, rhetoric also includes the process of adjusting ideas to people and adjusting people to ideas through various kinds of messages. From the research results, it can be concluded that rhetoric plays an important role in public communication, especially in the context of political discourse through the mass media. The Governor of East Kalimantan, Isran Noor, with his straight-talking style, managed to use rhetoric effectively to influence public opinion, build relationships with the media, and inspire the public. In a situation that does not have an official communication team, the Governor is still able to manage his communication well and have a positive impact.

ПІДГОТОВКА МАЙБУТНІХ ПРАВООХОРОНЦІВ ДО СПІЛКУВАННЯ З КРИМІНАЛІЗОВАНИМИ ОСОБАМИ

Law enforcement officers’ communication with criminalized persons is an integral part of their professional activities, and the readiness to confidently use certain improvised means for self-defense is a skill that can save lives and preserve health of an officer during official communication actions. The purpose of the article is to characterize the means of self-defense of law enforcement officers when dealing with criminalized persons in their offices. The methodology of the study was based on the analysis of theoretical provisions and the synthesis of practical experience in the field of self-defense when dealing with criminals. Results of the study and conclusions. The author of the article highlights the practical aspects of professional communication with criminalized persons and identifies a number of means by which a law enforcement officer can protect his/her life and health in the event of a collision with such persons in the office premises. The author noted that law enforcement officers should adhere to a business style of communication and be able to protect themselves with improvised means at the time of a threat to life and health from a criminalized person during communications in the office. Key words: means of self-defense, law enforcement officer, communication, professional activity.