Non-teaching Staff Research Articles

Effect of Covid 19 on the human resource development: Empirical Evidence from Tribhuvan University Nepal

This research aims to find out the effects of COVID-19 on the human resource development of Tribhuvan University, Nepal. The research follows a survey research design. It offers a brief analysis and an understanding of the human resource development at Tribhuvan University, Nepal during the COVID- 19 Pandemic. The total population of the study was 15196 employees (7966teaching faculties and 7230 non-teaching staff), 216 samples have been taken for this study. The convenient sampling technique has been applied for the selection of the respondents. The primary data were collected through a structured questionnaire. The data are analyzed and interpreted using descriptive and inferential statistics. The findings of the study reveal the human resource development and response to the COVID- 19 pandemic during the time of crisis Tribhuvan University, Nepal. The independent variables (Are work environment, motivation, health and safety, and organizational culture). The dependent variable is human resource development. It is revealed that the Tribhuvan University, Nepal has played a crucial role to develop human resources to face the challenges of the global pandemic through the utilization of motivation, making conducive working environment, and making the cultural environment friendly. The results show, that there is a positive and significant effect of motivation and health and safety on human resource development at Tribhuvan University. It can be concluded that all constituent colleges and higher educational institutions have also followed the same strategy across the country.

Work-life balance:

The focus of this study was to explore the impacts of the COVID-19 on the work-life balance of employees at the Univerity of Namibia Rundu Campus. The study was conducted by choosing 10.participants who were purposively selected according to the departments where they work. The study used a qualitative research in which a case study approach was adopted. The data generation.processes was obtained through semi-structured interviews, focus group interviews and narratives to get insight and quality data. During interviews, open ended questions were used and other questions arose naturally. The semi-structured interviews were used to enable us to get deep information by probing participants’ responses. This has assisted to elaborate on incomplete answers by being flexible and getting clarification on the perceptions of workers during the challenging times of COVID-19. Participants were grouped in 2 groups comprised of teaching and non-teaching staffs. The particpants were given questions in advance ahead of group discussions to be aware of the topic concerned and to make them feel comfortable during discussions. The narrative approach also called ‘story telling’ was used by the researchers to give voice to the participants to elaborate on their own experiences. Thus asking the respondents questions about their understanding of work-life balance and how the COVID-19 has impacted their lives added valuable data to the research. The overall findings of the research show that the COVID-19 pandemic has actually added more pressure to the already strained situation of the employees and has some how compromised on the work quality.The findings also reveal that dealing with pandemics especially those that restrict movements of people is a complex task because each organization is unique and different. Therefore, workers experiences of coping with the situation differ from one another because every organization experiences the daily challenges differently in various contexts.

Predictors of Users' Satisfaction with E-payment System: An Empirical Evidence from Balochistan

This study suggests a research model to explain how the independent variables relate to one another(perceived security, perceived speed of e-payment, perceived ease of payment, convenience, anonymity, traceability) and dependent variable (satisfaction with e-payment) to see if the academic and nonacademic employees' satisfaction level is increased or decreased with the use of electronic payment system. To find out the links among the aforementioned variables, the present study disseminated questionnaire among 350 employees including the teaching and non-teaching staff of four universities i.e. University of Balochistan, BUITEMS, University of Loralai, and University of Turbat. In the present study, convenience sampling was employed.. In the current study, 219 responses were recorded using a convenience sampling method for data collection. The descriptive data analysis was done using SPSS. Partial least squares structural equation modeling (PLS-SEM) was utilized to analyze the hypothesized model and found full support for all the hypotheses of this study. The outcome of the study reveals that the employees get satisfied when they get their salaries and other transactions through a proper E-Payment system. The employees can use these services while travelling or at home or sitting at their offices. Therefore, it really sounds beneficial to use e-payment system in the modern era. This study also checked that what else e-payment value-added services are desired by the employees. Based on such contribution, this study focused on exploring the users' satisfaction through e-payment system. The work presents future directions for research as well as theoretical and practical consequences.

Talent Management: The Game Changer for Work Engagement of Non-Teaching Workforce at Kyambogo University, Uganda

The challenge in public universities in Uganda is that university non-teaching staff are disengaged and take their jobs for granted, hence never make an effort to serve to the satisfaction of students and other stakeholders. This study examined whether talent management strategies employed by the universities were a game changer for work engagement of the non-teaching workforce in public universities. Specifically, the study tested whether talent management in terms of talent attraction, talent development and talent retention had a relationship with work engagement of the non-teaching workforce in public universities. The study employed a correlational research design on a sample of 201 non-teaching staff. Data was collected using a questionnaire survey. The findings revealed that talent attraction and talent development had a positive significant relationship with work engagement of the non-teaching workforce. However, talent attraction had a negative and insignificant relationship with work engagement of the non-teaching workforce. It was concluded that talent attraction strategies in terms of selective recruitment and selection, and talent development in the form of performance appraisal, training and promotion are game changers for work engagement of the non-teaching staff. However, weak retention strategies hamper employee engagement. The study recommends that managers of universities should implement game-changing talent attraction strategies and talent development practices to enhance work engagement of the non-teaching workforce. It is also recommended that university managers should strengthen talent retention strategies to promote work engagement of the non-teaching workforce.

Resource Management Practices Towards Sustainable Support System During Pandemic

The Philippines is grappling to effectively finance school education resulting in serious consequences for the provision of quality education amidst the backdrop of the pandemic. In this paper, resource management practices of a public Higher Education Institution (HEI) in the Philippines were assessed through planning, budgeting, allocation, and control dimensions. Through descriptive research design, 72 out of 253 respondents were randomly chosen from administrators, teaching, and non-teaching staff to answer a validated researcher-made survey questionnaire. Findings revealed that budgeting and allocation were manifested all the time while planning and control practices were implemented most of the time. In order to actualize the resource management rationalization and improvement plan, it is recommended that the projects must have management support and implementation in terms of standardization of policies and procedure as well as the information and communication technology utilization for resource management improvement. The results suggest the value of setting funds to support and finance anticipated and unanticipated program and circumstances.

University in Changing Environment and University Employees’ Attitudes towards Ideal Leadership

Abstract Leadership styles have been the most important factor for HEI’s agility. Studies on educational leadership have grown significantly, but there are insufficient studies on faculty attitudes towards leadership. The purpose of this study is to explore in-depth knowledge and understandings of latent internal and external environmental factors that influence faculty attitudes towards ideal leadership. Data were collected from 1065 teaching and non-teaching staff working at the Mongolian University of Science and Technology, most prestigious and largest science and engineering university in Mongolia. This research analyzed the data using thematic analysis. The result of thematic analysis suggests that HEI’s environment in Mongolia tends to be bureaucratic, highly politically motivated, and dysfunctional that create multiple barriers to running higher education institutes in market-oriented ways and hindering university agility to the changes in market and society. It is also evident that university employees dislike the current leadership and seem to have strong commitments to accept participative, transformational, and servant leaderships. This study contributes to the educational leadership literature by providing better understandings of the critical factors affecting faculty perceptions about the existing leadership and their attitudes towards ideal leadership.

Evaluation of Digital Literacy to Educating Post-Millennials

This paper is meant to evaluate the usefulness of digital literacy to learners who are classified as post-millennials. It strived to explore a possible retooling of education through innovative strategies to be able to increase value in classroom learning. Utilizing information and technology in communication to search, create, analyze and relay messages which requires cognitive and technical skills, is known as digital literacy. Post-millennials are those born from 1997 onwards. Since their generations are into the maximum use of the internet and technology in communication, the author deemed it necessary to evaluate the digital literacy of the post-millennials in a private school in one of the provinces in the Philippines. The respondents are the administrators, non-teaching staff, teaching staff, and students of this respondent school. The author utilized survey questionnaires to collect data from the participants. Results showed that less than half of the educators who participated favored digital teaching to students. However, this is not the case for learners because they all voted for digital learning. They mentioned that using digital tools is flexible, and they were more favorable in its integration into their classroom learning. The author, based on the findings, concluded that this present generation is more inclined to digital learning and teaching approaches. The author recommends that further and additional research is needed to determine more productive strategies for the provision of internet connection in schools and physical classrooms of the country.

Human Resource Management Practices among Private Schools in Cebu City

This study evaluates the Human Resources Management Practices in selected private schools in Cebu City. Findings serve as basis for a proposed improvement program. This study employs a descriptive survey design to determine the perceptions of employees on the human resource development program among private schools. The profile of the respondents will be tested for relationship with the level of effectiveness of the human resources management practices. The perceptions of the respondents will be tested for differences. Effectiveness of Achieving Goal gained the highest level of effectiveness while HR Competencies lowest level of effectiveness among the 3 dimensions. This would mean that the respondents that came from the different schools made a high level of perceptions on the effectiveness on achieving goal. There is a significant degree of variance on the analysis of variance on the perceptions of the employees on the evaluation of the human resource development program of the school in terms of championing employees. A closer view revealed that Effectiveness of Achieving Goal gained the highest level of effectiveness while HR Competencies lowest level of effectiveness among the 3 dimensions. This would mean that the respondents that came from the different schools made a high level of perceptions on the effectiveness on achieving goal. Based on the findings of this study, it is recommended that a Human Resource Development Program will be implemented in order to increase the level of effectiveness of private schools in achieving its goals and the process of delivery of products and services as these will serve as benchmarks for improvement of administrative expertise, nurture and develop employees to its full potential for them to become passionate, effective and innovative non-teaching staff.

Understanding the impacts of floods on learning quality, school facilities, and educational recovery in Indonesia.

This research is among the first pieces of work to use the comprehensive school safety (CSS) framework to assess the impacts of floods on quality learning and education infrastructure. The CSS framework is employed here to identify the level of disruption to education services following floods in Jakarta, Indonesia, in 2013. The paper poses three key questions, concerning: (i) disruption to children's access to quality education during the flood emergency in 2013 and the early recovery phase; (ii) the impact of the floods on a school's physical infrastructure; and (iii) the effectiveness and level of success of the 2013 flood responses by relevant stakeholders. Combining quantitative and qualitative strategies, the paper examines the experiences of 100 schools in Jakarta. The findings suggest that the CSS framework offers a more nuanced approach to assessing post-disaster education needs. Moreover, it is also relevant for examining the relationship between the COVID-19 pandemic and relative losses in the education sector.

Learners’ Knowledge of Environmental Education in Selected Primary Schools of the Tshwane North District, Gauteng Province

This study focused on determining the level of environmental education knowledge and skills among primary school learners in South Africa, under the National Curriculum Statement Grades R-12. Environmental education is important in the promotion of sustainable environmental conservation and reducing negative effects, which are caused by adverse climatic conditions. We used a qualitative approach for data collection from eight primary schools located in the North Tshwane District of Gauteng province, through interviews and observations. The sample comprise teachers, learners, and non-teaching staff working at the schools. The findings from interviews suggest that the curriculum offers learners adequate environmental educational knowledge in the Social Science and Natural Science subjects. Similarly, the results from the observations show that, from visual sights of the surroundings of the schools, the school has gardens, tree nurseries, tree plantations, and a clean environment around the school. In conclusion, learners are provided with adequate environmental educational knowledge and they are able to contribute towards maintaining a clean environment and conservation in their communities.

NON-TEACHING STAFF’S PARTICIPATION IN TRAINING AND DEVELOPMENT PROGRAMMES: A QUALITATIVE INQUIRY

The aim of the study was to discover the extent to which the Ghana Education Service (GES) ensures continuous upgrading of the competencies of the non-teaching staff of the service. The study was conducted in senior high schools in a district in the Central region of Ghana. The various non-teaching staff of the senior high schools constituted the population of the study. The study followed the qualitative approach using exploratory design to guide the conduct of the study. The interview guide was the main instrument used to generate data from the study participants. The study disclosed that the non-teaching staff of GES do attend training and development programmes, although not enough. The training and development programmes they attend mainly take the form of workshops. The participants indicated that the few training and development programmes they have attended have been beneficial to them and their service delivery. They, however, expressed some concerns with the programmes they attend which when addressed would help a lot. The study, therefore, recommends that GES should endeavour to regularly offer training and development programmes to the non-teaching staff of the senior high schools to help them upgrade their knowledge and skills to make them more effective in their service delivery.<p> </p><p><strong> Article visualizations:</strong></p><p><img src="/-counters-/edu_01/0251/a.php" alt="Hit counter" /></p>

Cognizance and awareness of COVID-19 virus amongst the non-teaching staff at health care center- A cross sectional study

COVID-19 (Coronavirus disease 2019) was declared a “pandemic” by the World Health Organization (WHO) in early March 2020. All over the world extraordinary measures are being adopted to fight the spread of the ongoing outbreak. Under such conditions, people’s knowledge to preventive measures is greatly affected by their awareness of the disease. Aim of the present study was to assess the awareness and knowledge about Covid-19 among non-treating staff in hospitals. The community-based, cross-sectional survey was conducted using a self-developed structured questionnaire and individuals were personally interviewed. A total of 82 individuals were interviewed who included the sterilization workers, cleaners and ward staff. The non-teaching staff included was working in the dental, medical and physiotherapy institute. The result interpretation showed that 95.1% of participants included in the study knew about Covid-19. Awareness was pragmatic among 89% about the precautions to be taken. While, 63.4% agreed on getting formal training from the workplace. Respondents agreed to change the methods and adopt newer techniques to bout with the Covid-19 pandemic. Since its initial outbreak in China in December 2019, the COVID-19 disease has had a cascading effect worldwide. Even though these subjects are not actively involved in patient management, there are high chances of non-clinical staff having patient contact at some point in the healthcare setting and therefore at risk of contracting and spreading the infection.

Knowledge and Practice of Preventive Measures of COVID- 19

Background: Coronavirus disease 2019 (COVID-19) has been recognized as a pandemic by the World Health Organization (WHO). Inadequate knowledge and lack of practice of preventive measures of the non-teaching Staff have a direct influence on students and teachers, as students and teachers have frequent interaction with the Non-Teaching Staff. This study aimed to assess the knowledge and practice of preventive measures against Covid-19 among the non-teaching Staff of Ayub Medical College. Methods: A cross-sectional study was conducted at Ayub Medical College between 1st March and 31st October 2021. The study population was a non-teaching staff of Ayub medical college. A structured paper questionnaire was developed after the review of the literature. Data were analyzed using the statistical package for social sciences SPSS version 26. Results: The residence-based distribution shows both urban and rural populations have good knowledge and satisfactory practice score, with an overall KP score more among urban residents. Results also show that participants who had an education level of intermediate or above have higher KP scores as compared to less educated participants. Conclusion: Our survey revealed that most non-teaching staff has adequate knowledge about COVID and they are also practising preventive measures. Knowledge and practice are more among males, urban residents and the literate population.

Assessing the effectiveness of an educational intervention on knowledge of Infection control practices including Covid-19 among the health care workers

Background: Healthcare workers (HCWs) are always at a risk of contracting infection due to their frequent exposure to infected individuals. Knowledge regarding various infection control practices especially in this pandemic era is mandatory to safeguard the HCWs.
 Objective: An interventional study was carried out to assess the level of knowledge of Infection control practices and standard precautions with special reference to COVID-19among the health care workers of a tertiary care teaching Hospital.
 Materials and methods: A total of 202, undergraduate students (UGs), postgraduate students (PGs), and non-teaching staff (NTS) participated in this study. A pre-test self-structured questionnaire regarding infection control practices and standard precautions with special reference to COVID-19 was distributed to all the participants. The study participants were then trained by the faculty of Microbiology and infection control team vigorously. The post-training questionnaire was subsequently given to the same group of subjects. The data from before and after training was evaluated and compared.
 Result: On post-training evaluation after the intervention, there was a significant increase in knowledge of various infection control practices among HCWs, as seen by comparing the results of the post-test questionnaire to its pre-test counterpart, because the HCWs' doubts were cleared in the education sessions.
 Conclusion: The knowledge regarding the various infection control practices among the HCWs is short-lived and a significant increase was observed on post-training. The health care settings should make a policy to carry out mandatory rotational repeated training by the Infection control team for all the groups of HCWs for better compliance.

Investigating Degree of Inequality in Public University Administration: The Case of Ambrose Alli University and University of Benin, Edo State, Nigeria

Previous studies on gender equality in public universities were limited because they focused on the gender composition of the teaching and non-teaching staff. This study seeks to bridge this gap by examining gender equality/inequality status of the university management staff. The focus was on Ambrose Alli University (AAU), Ekpoma and University of Benin (Uniben), Benin City, both in Edo State. The study relied on secondary data on staffing from both institutionswhile primary data were collected using question guide administered on key informants among the management cadre of the universities. Data were analysed using percentage, means, Chi-square test of proportion and content analysis characteristic of qualitative interviews. The findings revealed gender inequality in staffing among the management staff cadre between the two institutions (AAU: male = 88.13%, female = 11.87%; Uniben: male = 75.1%, female = 24.1%). The gender differences was significant in favour of male (χ2: AAU = 414.47; Uniben = 422.69). Similar trend in distribution was observed among principal officers of AAU with men constituting a total average of 83.33% and women 16.67%. Major factors identified by the key informants for the gender inequality included cultural/institutional and political factors, lack of basic educational qualifications, domestic duties and lack of mentorship. The study recommends among others, the need for women in management positions to mentor younger women while women in tertiary institutions should be encouraged to improve on the educational qualifications.

ERASMUS AND INTERNATIONAL CREDIT MOBILITY IN A CONTRIBUTION TO THE SUSTAINABLE DEVELOPMENT GOALS ASSOCIATED WITH QUALITY EDUCATION AND REDUCING INEQUALITIES

In Europe, and promoted by the European Commission, the Erasmus+ programme has been providing institutions, through various actions, with mobility and exchanges of students, teachers and non-teaching staff both within and outside Europe. In order to increase the qualitative impact of its actions and to ensure equal opportunities, the programme aims to make it easier to reach more people of all ages and from other cultures, and from diverse social and economic backgrounds. Considering the importance that this programme currently has at global level and its objectives being aligned with the 2030 agenda and given the fundamental characteristics and objectives of the programme and the mobility projects, it became relevant to analyse the contribution to the Sustainable Development Goals associated with quality education (SDG 4) and the reduction of inequalities (SDG 10). The research methodology used the analysis of the programme and Key Action 1 individual mobility for learning purposes objectives’ and more specifically those related to mobilities of higher education participants under the International Credit Mobility (ICM) in the period 2014-2020, crossing them with those of the 2030 Agenda and Sustainable Development Goals 4 and 10. The questionnaires applied to the participants in this action were also analysed and was possible to check the prevalence of SDGs 4 and 10. It was found during the study that Erasmus, and mobility projects, strongly contribute to the Sustainable Development Goals of quality education and reducing inequalities, but that there are also other SDGs to which Erasmus can contribute and are certainly worth evaluating.

Parent Perception on Government Rural School Functioning AtUpper Primary Level during the COVID-19 Pandemic

The school’s academic atmosphere reflects its physical and psychological features that are more dynamic in nature and that generate the necessary preconditions for teaching and learning. Students, teachers, nonteaching staff, parents, and other community members can all contribute to improving a school’s academic culture by expressing their ideas and opinions about it.The study’s key goal is to find out how parents feel about function of government rural schools at the upper primary level using survey method of research. The Parent Perception Scale on School Functioning was administered to 140 randomly selected rural parents,whose children were pursuing studies at rural upper primary schools, in the Dindigul district of Tamil Nadu, India, to obtain the necessary data. The study’s main finding shows that majority of parent opined that the functional status of government rural upper primary schools was at moderate level.

Structure, Function and Fundamentals involved in College Higher Education System for Different Educational Stakeholders

Abstract: Indian higher education system drastically changing with time from the autocratic path to democratic route. In ancient days the higher education was the part of bread and butter for stakeholders like students under the petronage of ruler or king and his deployed authorites. The needful education was the part of religion and caste based necessities to stakeholders. But todays higher education has been cultivating under the path of democratic front or path is responsible to change the globe around the stakeholders with respect to heritage, culture, mass and ritualism. This change was the total efforts made by higher education system and its different corners like structure, function and fundamentals. The value based education is constantly and continuously provided by teaching faculties, mentors, educationalist and education policy makers. The structure of college education, involvement of management for providing basic facilities to college system and stakeholders for their development in all respect, the administration of academic H.O.D.s like head of the institition (Principal), cordination of head of the institution with management, teaching and non-teaching faculties, the dedication of teaching faculties or mentors towards their stakeholders, the significant level and functions of officials staff and non-teaching staff as an administrator support and smooth work of college system was responsible to nurture and develop the values in stakeholders. This will help stakeholders to educate in society, thereby educate society too.

Evolution of quality assurance practices in enhancing the quality of open and distance education in a developing nation: a case study

PurposeThe purpose of this study is to look at the challenges and successes that the case institution has had in implementing and maintaining quality assurance (QA) processes. The study also looks into the role of QA techniques in improving an institution's performance in a developing country.Design/methodology/approachThe research is qualitative. Nine significant persons were interviewed, including the institution's top administration, faculty members and related staff. Data were gathered to learn more about the background, incremental changes and numerous internal and external elements that influenced how QA was approached over time.FindingsThe findings revealed the challenges and experiences of the evolution of QA practices in the case institution. The results show the changes in QA practices regarding three aspects, including people, place and program of case institutions under three phases. During phases I and II, the adoption and upgradation of QA practices were very slow; phase III showed significant improvement in all three aspects. In addition, the positive impact of QA practices is evident in improving the performance of students and teaching and nonteaching staff of the case institution.Practical implicationsThe findings of this research could aid open and distance learning (ODL) providers in other developing nations in understanding the challenges of such a system. It may also make it easier for other ODL providers to comprehend the QA-led success in stakeholder confidence, employability and reputation.Originality/valueThe research will give insights into how QA procedures are used and valued in ODL in developing nations.

Epidemiological, virological and serological investigation of a SARS-CoV-2 outbreak (Alpha variant) in a primary school: A prospective longitudinal study.

To report a prospective epidemiological, virological and serological investigation of a SARS-CoV-2 outbreak in a primary school. As part of a longitudinal, prospective, school-based surveillance study, this investigation involved repeated testing of 73 pupils, 9 teachers, 13 non-teaching staff and 26 household members of participants who tested positive, with rapid antigen tests and/or RT-PCR (Day 0-2 and Day 5-7), serologies on dried capillary blood samples (Day 0-2 and Day 30), contact tracing interviews and SARS-CoV-2 whole genome sequencing. We identified 20 children (aged 4 to 6 years from 4 school classes), 2 teachers and a total of 4 household members who were infected by the Alpha variant during this outbreak. Infection attack rates were between 11.8 and 62.0% among pupils from the 4 school classes, 22.2% among teachers and 0% among non-teaching staff. Secondary attack rate among household members was 15.4%. Symptoms were reported by 63% of infected children, 100% of teachers and 50% of household members. All analysed sequences but one showed 100% identity. Serological tests detected 8 seroconversions unidentified by SARS-CoV-2 virological tests. This study confirmed child-to-child and child-to-adult SARS-CoV-2 transmission and introduction into households. Effective measures to limit transmission in schools have the potential to reduce the overall community circulation.