New Type Of Relationship Research Articles

Out of sight, out of mind? Supplier spatial proximity in French public procurement

Purpose– The purpose of this paper is to study the impact of spatial proximity on supplier selection in the French public sector. While French public procurement legislation forbids consideration of supplier location in the procurement process, public contractors may still rely on spatial proximity for complex transactions necessitating mutual adjustments with suppliers.Design/methodology/approach– Using French Official Journals (BOAMP), the authors compiled 565,557 transactions completed on three public procurement markets between 6,182 contractors and 26,570 suppliers, over a period of six years (between 2006 and 2011). The authors conducted a two-level hierarchical linear auto-regression analysis and a feature evaluation analysis for all transactions.Findings– The paper finds significant variation between the transactions on different markets: a negative effect of spatial proximity on the number of contract notices in the public market and a positive effect of spatial proximity on the number of notices in the services and supplies markets. The difference lies in the levels of mutual adjustment required to optimally manage the relationship between public contractor and supplier.Research limitations/implications– The research is based on an econometric analysis conducted uniquely in the French context, which calls into question the external validity of the results obtained. The study also rests on segmentation into three aggregate markets, which might be considered too general.Originality/value– Rather than analyze public contractors’ perceptions of the importance of the criterion of spatial proximity, the paper examines 565,557 actual transactions. The results point to the emergence of a new type of relationship with certain suppliers, which should lead public contractors to integrate relationship management competencies, in addition to legal and economic competencies, in the organization of calls for tenders.

Customer Relationship Management in the Era of Social Web and Social Customer: An Investigation of Customer Engagement in the Greek Retail Banking Sector

The transition from a product-centric to a customer-centric business culture has been the subject of debate and research for more than a decade and in recent years many inquiries have been made about Customer Relationship Management. However, the main body of research around CRM was carried out in an environment quite different from the actual one. Apart from the possibilities and prospects that accompany new technologies and the new generation of Media, the big change stems from the strength gained by the contemporary Social Consumer which brings firms to operate within a Customer Ecosystem. Traditional CRM is morphing to Social CRM and the key concept in this new marketing and business environment is Customer Engagement. This is accompanied by the Involvement of the customer to a new type of relationship with the enterprise, characterized by co-creation of knowledge, offers, products and value. The present study attempts to estimate the degree to which the effectiveness of the so far (traditional) CRM practices, that are reflected on the customer-performance measures, affect the possibilities of Customer Engagement. The results show that the level of Customer Overall Satisfaction and Customer Affective Commitment to the bank, as well as the active Social Media Presence of the bank, should be considered as significant determinants of customer's willingness to get involved in a new type of relation with the bank.

Innovation in Hospitals and the Service-Dominant Logic

The development of the research on innovation in services has resulted in three approaches: technologist, service-based, and integrative. Each has a specific focus on the role of technology and the endogenous or exogenous character of innovations in services. The path chosen by state of the art research in the area has been to consolidate an integrative perspective. New research has used a service-dominant logic which allows an integrated view of economic activities based on the logic of value linked to services. This approach has raised the possibility of expanding the integrative approach, focusing on how innovations change the value proposition of a particular service through a new technology, by innovation in methods or in the service relationship. The aim of the present article is to develop this perspective using empirical research into hospital services. These activities, due to their complexity and strong interaction with different economic and social actors, bring to the fore many of the fundamental theoretical questions surrounding the debate on innovation in services, and provide a new perspective on hospital management. Based on semi-structured interviews, case studies on innovations in hospitals in Brazil and France were conducted from 2006 to 2010. The innovations studied involve new types of relationship with users, adoption of new technologies and innovations stemming from research and development. These case studies identified types, actors, and outcomes of innovation in order to develop an approach based on a broader integrative perspective, involving the analysis of characteristics and the service-dominant logic.

Informed consent in surgery.

The year 2014 marks the 100th anniversary of the famous decision made in New York by Justice Benjamin Cardozo in the Mary Schloendorff case [1]. His decision, condemning the surgeon for the removal of an abdominal fibroid tumor without the expressed consent of the patient, paved the way, together with other sentences [2–7] (Table 1), for the development of the defense of patients’ rights, in tandem with major developments in the fields of surgery and anesthesia during the 20th century. In the field of twenty-first century, it is wholly accepted that the traditional paternalist relationship between the patient and his or her surgeon has been superseded by a new type of relationship in which the patient has to play a participative role, with the aim of the patient-physician relationship a more interactive dialog that makes it possible to provide the patient with the information they need prior to being operated on, and to allow the surgeon to receive feedback from the patient. This new concept of the patientphysician relationship has come about because the users of healthcare systems are more mature, are more informed by different sources, in which the Internet plays an increasingly significant role, and wish to participate actively in their healthcare. For this reason, it is essential to establish a more fluid dialog between the patient and physician. Within this new context of the patient-surgeon relationship, informed consent plays a highly significant role. For patients waiting to undergo surgery, obtaining informed consent is the final step in the information process for the surgeon, and giving informed consent is an important decision that the patient must make freely and independently. For informed consent in surgery, the legal principle emphasizes that the patient is an independent adult who has the capacity and the competence to authorize what is going to be done to their body and mind. Therefore, any operation that may infringe upon this principle is not only considered illegal and liable to result in lawsuits for unlawful injury caused to the patient, it is also ethically unacceptable. In Spain, Law 41/2002 [8] defines informed consent as ‘‘the free, voluntary and conscious agreement of a patient, stated in the full use of their faculties after being suitably informed, so that an action may be undertaken that affects their health.’’ The general concept of this Law is similar in all Western nations. It is a legal term that underlines the voluntary authorization granted by a patient who fully understands the risks involved in the performance of a medical or surgical treatment. Thus, the former paternalistic relationship with the physician gave way during the 20th century to the current situation whereby patients are able to make decisions characterized by patient autonomy, shared decision-making, self-determination, and patient value system. The aim of the patient-physician relationship is to respect the patient’s interests and system of values and, in general, guarantee the patient’s rights. Experts increasingly agree that informed consent is a process in which the surgeon plays a truly important role. This role has been called ‘‘the art of obtaining informed consent in the clinical setting’’ [9]. All surgeons, including those in training, must know this art, and, in the opinion of Childers et al. [9], ‘‘informed consent must be an integral part of every surgeon’s daily practice.’’ This process has significant ethical and legal aspects, but it also plays an important role in modern surgical practice. The surgeon is M. A. Cainzos (&) S. Gonzalez-Vinagre Department of Surgery, Hospital Clinico Universitario, c/Vidan, s.no, 15706 Santiago de Compostela, Spain e-mail: miguelangel.cainzos@usc.es

Rethinking grassroots campaigners in the digital media: The ‘grassroots orchestra’ in Italy

The diffusion of digital media allows the emergence of new types of relations between grassroots campaigners and organisers. This article presents the results of a comparative qualitative study of two Italian cases of grassroots online participation: a local electoral campaign and a single-issue social movement. The first case is ‘Tell your Milano’, a project that took place during the electoral campaign for Mayor of Milan in the spring of 2011. The second case is the ‘Purple People’ (Popolo Viola), an Italian social movement started in 2009 to demand the resignation of the Prime Minister, Silvio Berlusconi. The article introduces the concept of a ‘grassroots orchestra’: a grassroots campaign aimed at a short-term objective, coordinated by a non-grassroots political actor and performed by a community sharing a uniform and coherent context.数字媒体的扩散导致了草根运动家与组织者之间新型关系的出现。本文对两个意大利草根在线参与案例——一为地方选举运动，一为独立议题社会运动——做了对比定性研究。前一个案例是所谓“告诉你一个马力诺”，是2011年春米兰市长选举中的一项活动。另一个“紫色人民”始于2009年，是一个要求贝卢斯科尼总理辞职的社会运动。本文引进了“草根乐队”的概念，意即短期目标的草根运动，由非草根政治主体协调，并由处在同一语境中的一个社群来完成。

Demo hour

Demo Hour highlights new prototypes and projects that exemplify innovation and novel forms of interaction. Audrey Desjardins, Editor During the 2013 TEI conference attendees showcased and experienced more than 50 demos. The projects featured novel interactions and tangible experiences in the form of installations, objects, and art pieces. We selected interactive works that explore new types of relations with objects and materials---for example, using water, textiles, and cutters---and pieces that promote discovering novel interactions and reflecting on the technologies that support them. ---Anna Carreras, Chema Blanco, and Marti Sánchez Fibla , TEI Demo, Poster, and Video Chairs

US-Turkish Relations: In Search of a New Paradigm

US-Turkish relations are in the best shape of recent memory. President Barack Obama’s first official overseas visit (in 2009) was meant to start a new type of relationship with Turkey, dubbed the “model partnership,” but the bilateral relations received particular attention in the wake of two major diplomatic crises in 2010: a flotilla incident—when the ship the Mavi Marmara, owned by a Turkish nonprofit organization, was boarded by the Israeli military while on the way to Gaza with aid—and Turkey’s “no” vote at the UN Security Council on sanctions against Iran. Both of these crises had to do with regional issues of vital importance for both the United States and Turkey. The Arab Spring that began in late 2010, however, created a new dynamic that rendered cooperation between the two countries critical.

Legal dynamics in a border area

This article considers factors that have effected and influenced the continuity of the customary law named the Kanun of Lek Dukagjini in some areas of Albanian and Kosovo. It draws on ethnographic data on the border area villages between Albania and Kosovo to discuss the dynamics and tensions that are created between state and non-state law vis-à-vis justice in highly complex and problematic social, economic, and political contexts. Customary law and state law seem to be two conflicting legal ideologies. However, the article considers everyday settings where people make use of both legal systems in order to regulate matters especially related to property issues. The new legal realities create around property ownership imply new type of relations vis-à-vis family and kinship structures which oscillate between the two systems.

Rejoinder: Developing a New, Type of Relationship Between China and the US

This rejoinder to Daniel Twining’s article in the last issue (48:2, June 2013) of The International Spectator argues that both China and the United States recognise how important their relationship is for the world and the Asia-Pacific in particular. But the risk of tension on the security front has increased recently due to the US’ policy toward maritime disputes that has actually involved meddling between the parties involved, and its ‘pivot’ to Asia which targets China with more military engagement in the region. The China–US relationship has never been an easy one with the US certain of its primacy and China proud of its glorious past, which almost makes a conflictual power transition a self-fulfilling prophecy. Management of the relationship is the key for both countries to bring about more cooperation and to rein in competition. Co-evolution, a new type of relationship among major countries, is the only way out, in which the logic of interaction is ‘live-and-let-live’ rather than mors tua, vita mea.

Transfer of technology as way for sustainable development and building up knowledge society

The implementation of the revised Lisbon strategy and new strategic document Europe 2020 require establishment of a general framework for effectiveness of a modern economy, based on high quality research and innovative products, instruments for marketization and good balance between the interests of consumers and owners, facilitating free circulation of knowledge. Technology transfer has some evident advantages and strengths. It comprises of various actors and building up of specific elements which play different roles in the transferring process. The technology transfer possesses an ability to deal with complexity of the innovation system, etc. However, there are still many deficits as barriers in effective and competitive economy such as insufficient knowledge of the opportunities for commercialization of inventions and difference in IP management approaches implemented by the industry and research organizations, etc. Technology transfer is a unique element of the innovation system aiming to overcome shortcomings of the system and to create a sustainable link between research and business communities. Technology transfer is a milestone for establishment of new types of relationships with the businesses, providing modern IPR knowledge and commercializing innovative technologies. Favorable legislation targeted at technology transfer is a prerequisite, and a new attitude towards IP rights is required, in a broad sense - a proactive role in innovation by managing IPR from research is needed.

Социологическое конструирование новой профессии

A new profession design technology is reveled in this article. A tool of this design is operational sociology. The main directions related to
 innovative program of training of higher education specialists in the area of humanitarian technologies are discovered. The sociological construction process consists of several stages. The fi rst one is theoretical basis for the professional fi eld of humanitarian technology. Human technologies have non-material elements as their components which includes knowledge, ideas, sign environment. The second stage of design is building of model of professional competences. The third stage is interaction of high education institution with competent expert community. It has been found that a new type of relationship, the priority of which is involvement of employers in development and implementation of high education institution’s educational policy appears in the modern conditions. The fi nal stage is creation of innovative educational program for new profession staff training — “specialists in the area of humanitarian technologies”.

News from NIH: the patient-centered medical home

News from NIH: the patient-centered medical home

Mokyklos kultūra kaip ugdomasis kontekstas ir kaip prievarta

Profesorė socialinių mokslų (edukologijos) daktarėVilniaus universiteto Edukologijos katedraUniversiteto g. 9/1, LT-01513 VilniusEl. paštas: lilija.duobliene@fsf.vu.ltStraipsnyje analizuojama nacionalinė kultūra Europos kontekste ir tam tikri jos segmentai, kurie daro įtaką mokyklai per elgesio ritualus, standartizuotus reikalavimus, specifinį mokytojo žodyną. Mokyklos kultūra šiame straipsnyje suprantama platesniu mastu, t. y. kaip kultūra, nulemiama dabarties laiko ir erdvės (skirtingų teritorijų – Europos, šalies, vietos). Remiantis empiriniu tyrimu analizuojama, kaip pasikeitęs laiko ir erdvės santykis, nuo jo priklausantys mokytojo / mokinio santykiai ir mokytojų vartojamas žodynas gali tapti represuosančia aplinka, užuot būtų kūrybą skatinančia aplinka. Parodoma, kaip mokytojo, kūrėjo, vaidmuo transformuojasi į vartotojo vaidmenį, o mokinio, kaip vartotojo, vaidmuo panašėja į kūrėjo. Įvardijami galimi mokyklos kultūros pavojai, atskleidžamos kultūros ir švietimo politikos priemonės, kurios labiausiai stabdo mokyklos ir asmenybės autentišką ir kūrybišką gyvenimą.

LA AXIOMÁTICA ESTÉTICA: ESQUIZOANÁLISIS Y RIZOMA

El artículo está dedicado a dos conceptos: el esquizoanálisis y el rizoma,introducidos por G. Deleuze y F. Guattari. Su propósito es mostrarlos comocategorías de la estética posmoderna que proporcionan una nueva herramientaconceptual para describir los procesos transcurridos en las prácticasartísticas actuales, que con frecuencia se enuncian bajo la crisis de representación cuestionando la modernidad “narrativa” y sus imperativos categóricos.Se trata de los conceptos de características similares e intercambiables, quecomplementan uno a otro, pues ambos reflejan un nuevo tipo de relacionesentre el arte contemporáneo y la realidad: no lineales, no estructuralizadas,anti-jerárquicas, heterogéneas, etc. o sea, relaciones “rizomaticas” basadas enel principio “cartográfico”, distintas de las relaciones “arborescentes” en quereside el arte clásico donde predominan los “procedimientos de calco”.

Chile y los Estados Unidos : distanciamientos y aproximaciones

This paper reiterates the thesis pointed out by other analysts that the bilateral relationship between Chile and the United States has had more moments of distance than of rapprochement. This hypothesis is verified by a historical description of the ties between the two nations since the 19th century. However, we argue that a new type of relationship is being formed based on a shared international realism and that a more constructive approach is being implemented in the current Bush administration, especially in the context of the Americas Initiative, a policy that results from a thorough review of the United States economic policy towards Latin America.

Le paradoxe de l'espace public dans la ville algérienne

Through its multiple functions, the city creates its own standards of living that are defined in the specificity of the urban milieu, in contrast to the rural milieu, i.e. the creation of a new type of relationship, a different family structure, and new ways of living, working, consuming and dwelling. Through the multiple sociocultural, economic and political particularities it engenders, the city creates a change in traditionally prescribed relationships leading to the relaxing of social constraints, thereby imposing the coexistence of heterogeneous elements: a situation that unfailingly leads to conflicts between different individuals, cultures and groups. For many years, the city has been subjected to very numerous ‘inflows’ of essentially rural population, little prepared, it is true, for a new urban lifestyle. This mass of country people that nurtured nostalgia for an illusion and had difficulty accepting indifference and detachment, ended up generating a new type of ‘city-dweller’, half-way between its rural roots that it has not shed, although they are increasingly denied by the new generations, and an urbanity to which everyone ardently aspires. From this cultural duality arose the hybrid concept of the ‘rurban’. In this regard, it should be pointed out that, through a rapid and massive concentration of population with country roots, pauperized and weakened in the city, an inescapable and fast-growing phenomenon of ruralization of society has appeared. The ruralization of the city has changed the face of the urban space with a combination of modernity and tradition. Public space continues to be marked by the duality of the population, which attempts to make a place for itself in the city by occupying the social and economic terrain. Public space is taken here as a privileged space for the development of games and stakes that are continuously done and undone at the expense of the marginalized and destitute. The city retains this specificity due to the fact that it remains a meltingpot for creativity, where tradition and modernity are formed. The city is particularly distinguished by the original construction of the ‘Houma’ (neighbourhood) which is the public space par excellence where traditional life, based on morals, is perpetuated: respect for neighbours, decency, probity, … a space where social and community ties are redefined.

„Każdy przecinek w tym konkordacie jest zrobiony za moją osobistą zgodą” – kilka uwag na temat wpływu papieża Piusa XI na treść Konkordatu Polskiego z 1925 roku

During the pontificate of Pope Pius XI (1922-1939), a new type of relations emerged between Church and state. The Church, which was confirmed in a number of new international agreements signed in the interwar period, sought to separate itself from the state and to endorse its autonomy and independence. Furthermore, the Holy See wished to guarantee respect for the position of public law, which would be confirmed by international agreement reached between the Church and the particular country, traditionally known as the Concordat. Among Concordats signed by the Holy See during the pontificate of Pope Pius XI, there is the Polish Concordat of 1925, which became the model for many subsequent international agreements. On the content of the Concordat of 1925 many factors had influence: historical, political, legal, religious and social. Among them there is a personal involvement into it of Pope Pius XI, which is difficult to qualify from a scientific point of view. The Pope, who was once a nuncio in Poland and a friend of Marshal Jozef Pilsudski, undoubtedly influenced the content of an international agreement reached after lengthy negotiations between the Holy See and the Polish Republic in 1925. Brachium seculare, the state’s financial assistance, the influance of state authorities on the casting of church positions or article VIII, under which the priests celebrating the liturgy on the national holiday on May 3 had to pray „for the welfare of the Republic and its president”, are just something more than a signum temporis.

The evolution of associative learning: A factor in the Cambrian explosion

The Cambrian explosion is probably the most spectacular diversification in evolutionary history, and understanding it has been a challenge for biologists since the time of Darwin. We propose that one of the key factors that drove this great diversification was associative learning. Although the evolutionary emergence of associative learning required only small modifications in already existing memory mechanisms and may have occurred in parallel in several groups, once this type of learning appeared on the evolutionary scene, it led to extreme diversifying selection at the ecological level: it enabled animals to exploit new niches, promoted new types of relations and arms races, and led to adaptive responses that became fixed through genetic accommodation processes. This learning-based diversification was accompanied by neurohormonal stress, which led to an ongoing destabilization and re-patterning of the epigenome, which, in turn, enabled further morphological, physiological, and behavioral diversification. Our hypothesis combines several previous ideas about the dynamics of the Cambrian explosion and provides a unifying framework that includes both ecological and genomic factors. We conclude by suggesting research directions that would clarify the timing and manner in which associative learning evolved, and the effects it had on the evolution of nervous systems, genomes, and animal morphology.

Clusters and Upgrading: a Purposeful Approach

We develop a theoretical model to investigate how backward societies can improve their upgrading capabilities by transforming existing industrial agglomerations into dynamic clusters. Our main assumptions are two: first, emerging market economies are not uniform but characterized by variety of subnational regional and sectoral organizational and institutional configurations; second, the basic building block and unit of explanation in social sciences is personal action guided by some intention, which is heterogeneous across different actors. Based on these assumptions and the literature on human motives and social networks, we develop a purposeful approach to clusters and upgrading. We argue that governments can develop institutions with private actors that facilitate new types of relationships and improve the access local firms have to a variety of knowledge resources, a key ingre­dient to upgrading. We illustrate this argument revisiting the literature on clusters and upgrading in Latin America and using two case studies in Argentina, a country better known for its volatility and lack of optimal social capital and institutions. We conclude with avenues for further research.

The Multiple Zeta Value data mine

We provide a data mine of proven results for Multiple Zeta Values (MZVs) of the form ζ ( s 1 , s 2 , … , s k ) = ∑ n 1 > n 2 > ⋯ > n k > 0 ∞ { 1 / ( n 1 s 1 ⋯ n k s k ) } with weight w = ∑ i = 1 k s i and depth k and for Euler sums of the form ∑ n 1 > n 2 > ⋯ > n k > 0 ∞ { ( ϵ 1 n 1 ⋯ ϵ 1 n k ) / ( n 1 s 1 ⋯ n k s k ) } with signs ϵ i = ± 1 . Notably, we achieve explicit proven reductions of all MZVs with weights w ⩽ 22 , and all Euler sums with weights w ⩽ 12 , to bases whose dimensions, bigraded by weight and depth, have sizes in precise agreement with the Broadhurst–Kreimer and Broadhurst conjectures. Moreover, we lend further support to these conjectures by studying even greater weights ( w ⩽ 30 ), using modular arithmetic. To obtain these results we derive a new type of relation for Euler sums, the Generalized Doubling Relations. We elucidate the “pushdown” mechanism, whereby the ornate enumeration of primitive MZVs, by weight and depth, is reconciled with the far simpler enumeration of primitive Euler sums. There is some evidence that this pushdown mechanism finds its origin in doubling relations. We hope that our data mine, obtained by exploiting the unique power of the computer algebra language form, will enable the study of many more such consequences of the double-shuffle algebra of MZVs, and their Euler cousins, which are already the subject of keen interest, to practitioners of Quantum Field Theory, and to mathematicians alike.