In the worst possible situation, a disaster results in multiple deaths, requiring the involvement of coroner's and medical examiner's offices. Guidelines offered by the National Association of Medical Examiners and by a national funeral directors' association suggest the use of ministers and chaplains to offer "pastoral" care to family members who have lost a loved one in a disaster. This article offers an example of a disaster protocol based upon national guidelines, but using certified and licensed professional counselors to provide preventive outreach counseling to those family members. Furthermore, this protocol uses a counselor in a key position to provide psychological care to investigative and medical personnel involved in the recovery and identification portions of a disaster.
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