This article takes Suzhou Museum as a case to analyze various aspects of its narrative constitution, narrative time, and narrative voice. The analysis reveals that the new museum building tells a story of tradition and modernity, the local and the world, personalization, and customization. The museum’s exhibition with “Wu” leading the story of local tradition and historical culture provides resources for the city identity of Suzhou. Visitor’s narratives, aided by new media technologies, infiltrate, fuse, and reconstruct the museum narrative. This case study makes clear the following theoretical points. First, by dealing with the relation between narrative time and space, the museum as a medium displays its uniqueness in the city communication system. Second, through visitors’ appropriation, production, and reproduction, the museum as a built environment presents its openness, fluidity, and inconsistencies. Third, the constitutive power of new media technologies facilitates the intervention of visitors’ subjectivity in the museum narrative and makes the meaning construction of the narrative more interactive. And finally, the communicative practices activated by the narrative construction in the museum as a mediaspace in the city contribute to the liminal experiences that bear traces of both ideological regulation and the city’s identity, turning the proposition that “citizens create the city” into a real possibility.
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