Museum Management Research Articles

Transforming museum management through ICT adoption: an analysis of the Portuguese context during the COVID-19 pandemic

ABSTRACT This study aims at analysing the development of digital co-creative strategies adopted by museums during the COVID-19 pandemic and the transformative potential of co-creative experiences with the help of digital tools to redefine the relationship between the museum and its audiences. This is exploratory research using online qualitative surveys applied to Portuguese museums during the COVID-19 pandemic for participation of virtual audiences for data collection and analysis. Results from this study contribute to managers’ awareness of museum digital transformation around the world sharing similar contexts and that may want to develop the participatory approach with the support of digital technologies. Results show new avenues for the adoption and implementation of digital strategies in museum management. To the authors’ knowledge, this is one of the first studies to explore the participatory museum framework combined with the development of digital strategies applied to museums following COVID-19.

Identification of Information Technology Potential as an Attraction of Betawi Museum, Setu Babakan

In the current era of information technology development, it cannot be ignored that this innovation has changed people's lifestyle to become modern. The utilization of information technology also helps make it easier to work smoothly in various industries, one of which is the tourism industry. The purpose of this study is to identify the types of information technology applied by Museum Betawi to increase their attractiveness, analyze the sustainability strategies carried outby Museum Betawi in the application of information technology, and provide recommendations for Museum Betawi to improve the effectiveness of strategies and the use of information technology to strengthen as one of the destinations of interest to tourists. The research method used was qualitative, namely direct observation and interviews with the Betawi Museum manager. The analysis technique used is descriptive qualitative. The results of our research, Museum Betawi located in Zone A Setu Babakan is one of the tourist destinations that utilizes information technology as a tourist attraction. The museum applies 3 (three) information technologies, namely digital platforms consisting of websites, Google Forms, and social media; two-dimensional technology, namely QR Codes; andelectronic devices, namely Projectors and Touchscreen TVs called interactive projection rides. The potential of the application of information technology can provide an interactive experience for tourists, assist in the management of tourist destination resources, and as a destination promotion. Museum Betawi's current sustainability strategy is to focus on maintaining existing information technology. The challenges of Museum Betawi in the application of information technology are information inaccuracies, damage to technological devices and promotional strategies.

Museum Management Factors Affecting Generation Y Visitors’ Decision-Making to Visit Museums

Generation Y visitors, the largest portion of the population, are now passionate about traveling to an attractive destination and are open to new experiences. Museums, which traditionally attracted older visitors, are beginning to adapt and evolve to better connect with younger visitors, especially Generation Y, who have different desires and expectations. This quantitative research examines the museum management factors influencing Generation Y visitors’ decision-making to visit museums. A questionnaire was used to collect data from 400 Generation Y Thai museum visitors. The data were analyzed using binary logistic regression. The results reveal four factors affecting Generation Y visitors’ decision-making to visit museums—facilities, interpretation, technology/innovation, and activities—with a statistical significance of 0.05. The museum focusing on Generation Y visitors should provide facilities, interpretation, activities, technology, and innovation, as this study recommends. Therefore, the museum management focusing on Generation Y visitors should strive to create new experiences through interactive and innovative activities, aligning with technology to satisfy, excite and engage this generation.

Archaeology of the Ottoman Period (15th-19th centuries) and Museum Management, Sofia, Bulgaria

This article systematises the architectural and archaeological remains of the Ottoman presence in Sofia and describes the modus operandi reagrding their restoration and reconsideration within the context of the constant urban development of the Bulgarian capital. It shows the main approaches and methods applied by one of the leading national museum institutions in the preservation, presentation, and socialisation of the remains from the Ottoman period (15th-19th centuries).

Risk analysis for preventive conservation of heritage collections in Mediterranean museums: case study of the museum of fine arts in Alexandria (Egypt)

The impacts of climate change on heritage collections in Mediterranean museums are serious and lead to accelerated material degradation, loss of value, increasing conservation costs and climatisation. Climate change scenarios and simulation models have been developed to predict the extreme and average future environmental conditions and to assess the future long-term risks caused by global warming for museum buildings and their collections in Mediterranean countries, with Egypt being particularly at risk. This paper presents the results of the risk analysis of the indoor and outdoor environments in Alexandria Museum of Fine Arts (AMFA) in Egypt to provide an overview of the current situation of conservation and museum management and to provide evidence-based data to support decision-making regarding preventive conservation given the museum's limited funding, capacity and resources. Unfortunately, the air quality in the museum cannot be considered satisfactory and specific measures need to be taken to improve the level of air quality and museum and building management. The results enabled an assessment of indoor air quality and provided information on potential risks to the museum building and collections, including variations in temperature (T) and relative humidity (RH), concentrations of NO2, SO2, O3, CO2, acetic and formic acid and lighting conditions, as well as the location and management of the museum. The results necessitate the development of a preventive conservation plan to address the challenges associated with high T/RH fluctuations and pollution pressure. This requires more regular use of the HVAC system within certain T/RH set points as well as minimising light exposure and the use of UV-filtering glazing. Care should be taken to ensure that housekeeping and emergency preparedness reduce the damping and salt florescence in the museum building. However, dealing with the impact of climate change on indoor and outdoor environments and museum collections in Mediterranean museums requires a holistic and adaptive approach that includes joint collaboration, research, training and strategic planning to ensure the long-term preservation of valuable cultural heritage collections in different climates with customised adaptations based on local environmental conditions, resources and needs. Resilience planning should be region-specific and take into account the potential impacts of extreme weather events, sea level rise and other climate-related challenges.

Pengaruh Daya Tarik Wisata terhadap Minat Kunjung ke Gedung Joang 45 Jakarta Pusat

Historical tourism is a tour that is in great demand by tourists and also students, tourists rarely have the intention to visit historical tourism because they think historical tourism is very boring and this makes visitor intensity influential and many museums have implemented the development of digitalization technology which makes it easier for visitors to find out what they want to know about the object. The purpose of this research is to determine the effect of attractiveness on visiting interest. This research was conducted using quantitative methods with this quantitative research researchers will observe quantified phenomena and understand the quantity of a phenomenon that can be used later for comparison and, researchers can see patterns of relationships, interactions, and causality of the observed phenomena. In collecting samples used in this study using purposive sampling techniques, questionnaires as primary data, previous research data, journals, articles, and the internet as secondary data. This study amounted to 100 respondents who had criteria in the form of respondents who had come to the Joang 45 Museum. Static data management in this study uses SPSS software where the results of this data processing will explain the relationship between variable X and variable Y. The results of the tests conducted by the researcher prove that the results of the tests conducted by the researcher prove the relationship between variable X and variable Y. The results of the tests carried out by researchers prove that there is a significant influence of attractiveness on interest in visiting Joang 45 Museum. This is evidenced by the results of the t test with a significance value of 0.000 <0.05 and a tcount value of 10.417 ttable 1.66 in this study stating the significance of the influence of attractiveness on visiting interest. In addition to the t test, there are multicollinearity test results, it is known that the tolerance value is 1,000> 0.10 and the VIF value is 1,000 < 10.00, which means that there is no multicollinearity. And, based on the results of heteroscedasticity with a significance value of 0.598> 0.05, it can be concluded that this research data does not have problems with heteroscedasticity. As for the R2 test of 0.525, which means it can be concluded that there is an influence of variable X to variable Y of 52.5% with the rest being influenced by other variables not contained in this study. Based on the research findings, it can be deduced that the attractiveness factor significantly affects the interest in visiting the Joang 45 Museum. This study is anticipated to serve as a valuable point of reference for stakeholders involved in museum management.

Culture management in cultural and art institutions: A cultural analysis

Relevance. The object of this research is the managerial culture in the museums of the Republic of Kazakhstan. The study considers a management culture in museums on a large scale, as museums of the Republic of Kazakhstan are a part of the world culture and their development occurs not in self-isolation from the world, but in this world, though in time of experiencing economic and political crises, and in time of a pandemic. Purpose. The paper examines the general history of museum development in Kazakhstan, management culture, and management itself. The management culture is shown from ethical and practical sides. The study demonstrates management as a new strategy of museum management in the modern world. The basic work of museums and their reaction to challenges of the modern world is also briefly shown, i.e., the new role of museums in the modern world is considered. Methodology. The desk research method was used: analysis of modern research of the last three years on the museums of the Republic of Kazakhstan, management culture and management in museums. Results/Conclusions. The article concludes that museums, despite their conservatism, can respond to the challenges of the time and adapt to the needs of society. Moreover, the culture of management in museums is changing in order to dictate to society what is relevant and interesting, rather than passively fulfilling its demands. The management culture dictates to museum workers new approaches to effective museum management, and the museum has become not only a centre of history and culture preservation but also an active centre of public education.

The Importance of Lambung Mangkurat Banjarbaru Archives And Museum In Towards Digital Archives

This research analyzes the importance of manuscript archives becoming digital the era information technology. Archives are important part historical research data, the transformation of archives from manuscripts to digital very necessary. This research uses historical methods with the steps of collecting the researched data, criticizing, interpreting and compiling historical events into stories. Obtain and validate research data, the researcher then conducted field research, namely interviews with museum managers, tour guides, and related agencies. The results the research illustrate that digitalization the most important thing in archive management. Changing the system from manuscript to digital archives can improve creativity, productivity, efficiency, and innovation performance. Digital archives manuscripts have become digital, providing convenience and easy access for every Museum visitor from any region. Other findings can be innovation for teachers teaching history school, thus giving the Lambung Mangkurat Museum distinction becoming more famous, example the Sangiran Museum in Central Java which digital.

Identifikasi Fragmen Nisan Situs Kajang Batu di Museum Daerah Deli Serdang

This research aims to determine the shape and typology of the tombstones in the Kajang Batu cemetery. The method applied in this research is a qualitative method which is subjective by making direct observations of the objects studied. The Kajang Batu tombstone fragment is estimated to be 700 years old. The Kajang Batu tombstone fragment is an Acehnese type tombstone with a flat typology and does not contain many complicated motifs. In this case, many people must be involved so that these archaeological objects are maintained and preserved, one of which is the museum. Museums are a very suitable alternative for preserving cultural objects. Therefore, a museum's management of its collections can be a means for the public to obtain historical information in a unique and innovative way.

Spatial Distribution Characteristics and Influencing Factors of Museums in Linyi, China

Museums have been integrated into tourism activities as cultural carriers and have become increasingly prominent in developing the regional cultural tourism industry. How to promote the high-quality development of the museum industry across China is an important topic that needs to be considered at present. Therefore, we used 56 museums in Linyi as the research object, analyzed the spatial distribution characteristics of museums in Linyi and explored the main influencing factors. The results show that (1) the museums in Linyi tend to be cohesively distributed, mainly concentrated in the central to central-eastern part of Linyi, with few museums distributed in other areas, and the distribution of museums within Linyi shows an unevenness; (2) the museums show a tendency to be centrally distributed, and museums show a centralized distribution, forming the main agglomeration area of Lanshan – Hedong-Luozhuang, as well as the two secondary agglomerations of Junan and Yinan-Yishui; (3) Factors such as the degree of resource endowment, the level of economic development, the accessibility of transport, the degree of development of tourism, and the degree of population density all combine to influence the distribution of museums in Linyi; (4) On the whole, Linyi's museums tend to be distributed in areas that are rich in natural and cultural resources, with a higher level of economic development, a well-developed transport network and proximity to rivers and lakes, a better-developed tourism industry, and a higher population density. In the future, Linyi should pay attention to the following aspects in the construction and management of museums: digging deeper into the resources to expand the types and numbers of museums; responding to the market demand and promoting the quality of museums; accelerating the construction of museums by taking advantage of the tourism industry; and improving the infrastructure to help the development of museums.

Strategic Management of Rural Art Museums in Southern Zhejiang, the People's Republic of China, under Rural Revitalization

Strategic Management of Rural Art Museums in Southern Zhejiang, the People's Republic of China, under Rural Revitalization

РОЛЬ ИНСТРУКТОРА ОТДЕЛА НАРОДНОГО ОБРАЗОВАНИЯ В МУЗЕЙНОМ СТРОИТЕЛЬСТВЕ В ПЕРВЫЕ ГОДЫ СОВЕТСКОЙ ВЛАСТИ: ВКЛАД В. А. АНЗИМИРОВА В СОЗДАНИЕ НОВОНИКОЛАЕВСКОГО ЦЕНТРАЛЬНОГО МУЗЕЯ

The article analyzes the role of museum instructor V.A. Anzimirov in the creation of the New Siberian Museum of Local Lore and museum network in Western Siberia in the early 1920s. The activity of V.A. Anzimirov is considered in the context of the formation of the museum management system in Russia in the first post-revolutionary years. Based on the study of V.A. Anzimirov's reports on museum construction, the consistency of his ideas with the latest theoretical views about the museum of that period is investigated. The ideas about the museum of world studies, which were embodied in the concept of the Novonikolaevsky Central (now Novosibirsk Local History) Museum, are haracterized, and the degree of their implementation is revealed.

Особенности формирования музейной сети Петрограда–Ленинграда (1917–1940)

Работа служит целям установления количественного и качественного состава музейной сети Петрограда–Ленинграда в 1917–1940 гг., определения динамики ее развития и выявления изменений, происходивших в системе управления музеями в этот период. Использованы документы и законодательные акты, работы исследователей истории музейного дела, данные сайтов ныне действующих музеев. Проанализированы процессы, характерные для развития музейной сферы северной столицы в рассматриваемый период. Подчеркивается отсутствие у некоторых музеев четкой тематической профилизации. Создана классификация в виде таблиц, разработанных преимущественно на материале 1930-х гг. и отражающих, в частности, функциональное назначение музеев и их место в структуре управления. Анализируются изменения в системе управления музейной сетью Петрограда–Ленинграда. Установлено, что в течение изучаемого периода происходил процесс идеологической трансформации музейной отрасли и превращения музеев в орудие политической пропаганды. The work serves the aim of establishing the quantitative and qualitative composition of the museum network of Petrograd–Leningrad in 1917–1940, determining the dynamics of its development, and identifying changes that took place in the museum management system during this period. Documents and legislative acts, research on the history of museum affairs, data from Internet sites of current museums that operated or emerged during the period described were used. The research optics is based on the use of classical methods of historical research (diachronic, comparative-historical, historical-genetic, typological, etc.), applied on the basis of a systemic-historical approach; the use of structural-functional analysis was also significant. The processes characteristic of the development of the museum sphere of the northern capital during the period under review are considered. The lack of a clear thematic profile in some museums is emphasized. The author classifies museums in the form of tables, developed mainly on the material of the 1930s and reflecting, in particular, the functional purpose of museums and their place in the management structure. Changes in the management system of the Petrograd-Leningrad museum network are analyzed. The city’s museum network in the 1920s was mainly represented by museums of landowner life, which were used to contrast the lifestyle of the former elite with the interests and aspirations of the people, as well as a material confirmation of the need for revolutionary changes. In the 1930s, the largest in terms of quantity, quality and attention from the Soviet government during museum construction was the group of historical and revolutionary museums, represented by memorial apartments of Lenin and other leaders of the revolution. The second largest group was natural history (natural science) and techno-economic museums; the third largest group was history and everyday life museums. Thus, during the period under study, the museum network was developing in a historical-revolutionary direction, the city’s museum industry was ideologically transforming and becoming an instrument of political propaganda. The museum management system was constantly reorganized; its features were the collapse of the museum management apparatus created in the 1920s, the ignorance of museum specifics, personnel repressions, and the outflow of management personnel from museums to various departments.

Emerging trends in sustainable design: Integrating museums for a resilient future

The paper unfolds the intricate tapestry of sustainable design, weaving in the pivotal role of renewable energy systems and astutely tying it to the eco-conscious blueprint of modern museums. The introduction sheds light on the potent impact of sustainable design in mitigating environmental hurdles and fostering a greener, more sustainable future, with a nuanced nod towards sustainability in museum management and design. Motivated by an aspiration to traverse diverse viewpoints and methodologies in sustainable design, the research stretches across numerous sectors—encompassing construction, architecture, engineering, manufacturing, software development, and notably, museum design—intending to carve out energy-sparing and ecologically mindful solutions. This paper underscores the imperative of astute design practices that optimize structures, such as museums, to maximize the utilization of renewable energy resources like solar arrays, wind turbines, and geothermal systems. It advocates for a burgeoning need to escalate the horizon of sustainable design beyond singular buildings, intertwining standalone energy systems at multiple tiers—from community power grids to expansive urban networks—ensuring a streamlined energy distribution and curbing waste. Wading through the literature review, an exploration of varied sustainable design strategies unfolds, encompassing facets like supply chain management, product safety, architectural design, manufacturing, food packaging, transportation, and pedagogy, with a specific lens on embedding sustainability in museum infrastructure and operations. The culmination of the paper discerns ten cardinal trends in sustainable design, spanning from the integration of renewable energy systems to the infusion of sustainable education and positive psychological interventions in educational institutions, thereby spotlighting the metamorphosing terrain of sustainable design across an array of disciplines.

STRATEGI PENGEMBANGAN PARIWISATA PADA MUSEUM RAJA ALI HAJI

The results showed that applicable strategies include collection diversification, improvement of infrastructure, promotion through social media, and development of educational tour packages. In conclusion, the implementation of these strategies is expected to increase the number of visitors and advance tourism at the Raja Ali Haji Museum. Good museum management and adaptation to current events can have a positive effect on photos and tourist visits. The Raja Ali Haji Museum has many historical collections and has great historical value. Therefore, a development plan is needed to deal with the increase in tourist visits. This research seeks to create a development plan for the Raja Ali Haji Museum by increasing tourist visits based on the characteristics of the museum. This research uses a descriptive method by organizing the results of observation data, interviews, documentary studies and previous literature. The evaluation was carried out through direct observation of many things, including the tourist attraction of the Raja Ali Haji Museum and other heritage sites, the location of the museum and the management of the museum. The Raja Ali Haji Museum development plan may include image creation, museum profile creation, beautiful merchandise and special souvenirs, promotions on websites and social media, collaboration with travel groups and collaboration with educational institutions. By implementing this development strategy, it is hoped that the Raja Ali Haji Batam Museum will become a center of education, inspiration and pride for the local community and visitors from various backgrounds, making this museum a developing and sustainable cultural destination.

Increasing Revisit Intention through Visitor Satisfaction to the Indonesian National Museum

This study aims to determine the effect of destination image, visitor experience, and visitor engagement on visit intention through visitor satisfaction. The population in this study were visitors to the National Museum. The sampling technique used was purposive sampling with 148 respondents. The data analysis method uses a structural equation model with the help of smartPLS software. The results of the study show that there is a significant effect of destination image on visitor satisfaction, visitor engagement on visitor satisfaction and visitor experience on visit intention. Meanwhile, the results also show that there is no effect of destination image on visit intention, visitor satisfaction on visit intention and visitor experience on visitor satisfaction. The addition of the customer engagement and customer satisfaction variables to the model is originality in this study in measuring the desire of visitors to return with moderation of customer satisfaction. The managerial implication of this research is that the management of the national museum should increase activities that can enhance the image of the museum among the public as a tourist destination which, in addition to providing education, also provides pleasure, especially for the younger generation to prefer museums.

Historic house museums and their change of use: searching for balanced building performance: a case study in São Paulo, Brazil

A house museum has its own particularities, presenting many challenges in terms of conservation of the building itself and its surroundings. This article aims to present integrative methods that can be adopted by museum managers and teams to monitor the building performance of a historic house museum. An exploratory study was carried out using Post-Occupancy Evaluation (POE), a multi-methods non-invasive application, at the Ema Klabin historic house museum in São Paulo, Brazil. This approach analyses qualitative and quantitative aspects of the environments to evaluate their performance and the context in which they operate, including the point of view aired by researchers/evaluators, other experts, and regular users. Summary charts and maps regarding diagnosis and recommendations were developed to demonstrate the results achieved with these methods. They are the result of cross-sectional surveys, providing input to aid decision making and developing possible guidelines for future projects with similar characteristics.

Forecasting a museum visit post pandemic using exponential smoothing model

This paper aims to evaluate the performance of a machine learning model for predicting the number of visitors to a museum after the COVID-19 pandemic. The easing of policies that began to be implemented by the Palembang city government after the end of the pandemic at the end of 2022 became a momentum in predicting the number of visits to the SMBII museum. During the pandemic the museum experienced a very drastic decline due to closures and restrictions on activities at the museum and had an impact on achieving the museum's targets in the fields of tourism and education. Museum managers need to establish a strategy as an effort to achieve the targets set during the post-pandemic period. This study predicts the number of visits to the SMBII museum in post-pandemic years by applying the double exponential smoothing (ESM) model. The dataset used is SMBII museum visit data which is divided into three categories of visitors, namely students, local and foreign. The evaluation results show that the double ESM model has the best performance with MSE = 3.8 and a = 0.9. The phenomena that occurred in the student visitor category affected ESM's performance in predicting visits where MSE in the post-pandemic period had a 200% higher value than before the pandemic which was influenced by the implementation of post-pandemic policies in museums. With the forecasting results in this study, it is hoped that it can become information in developing strategies and improving the performance of post-pandemic museums

TikTok in museum management: an effective museum enhancement tool?

ABSTRACT Digital environments nowadays play a central role in creating value for organizations. In the cultural sector, the creation of value of organizations and in particular of museums is facing a paradigm shift in response to the contemporary demands of living in a hyperconnected world. Expression of a rapidly rising phenomenon in the hyperconnected digital scenario is represented by the use of the TikTok platform, whose value creation is based on interactive and multimedia contents. This research aims to explore through a mixed approach, the use that museums make of TikTok from a managerial perspective. The study highlights the use of a generally informal language structured on a predominantly aesthetic and non-scientific component, capable of attracting and interactively engaging heterogenous targets, especially less art-sensitive audiences like digital natives. Despite the enormous potential it represents, this social media is still little used by museums and little explored by the scientific community.

Vulnerability Assessment of Art Collections: The National Archaeological Museum “Gaio Cilnio Mecenate” in Arezzo (Italy)

Artworks play a fundamental role in the cultural and economic assets of communities, enhancing their identity and helping with social integration. Despite their importance, they are not always adequately protected against degradation, which can be induced by aging, atmospheric and human-induced occurrences, and catastrophic events. Earthquakes certainly represent one of the main risks for art objects; however, traffic, construction works, and shipment can also represent a threat to art goods. Therefore, the assessment of the vulnerability of art collections to dynamic excitations plays a crucial role in their conservation, and it has been collecting increasing attention from researchers, academics, and museum managers. This work focuses on the vulnerability of the art collections exhibited at the “Gaio Cilnio Mecenate” museum in Arezzo. Namely, it aims to assess the effective dynamic loading experienced by the artworks, which is a function of the dynamic propagation played by the foundation soil, the building, and the displayers used for the exhibition. In this study, the dynamic properties of some of the displayers used for exhibiting the art collections are investigated by performing an experimental survey. The analysis of the experimental data led to the assessment of the proper frequencies of the displayers, which were compared to those of the building and the foundation soil of the museum.