Multichannel Technologies Research Articles

Designing multi-channel technologies – the mediating role of risk perceptions

ABSTRACTThe integration of online and offline distribution channels has become a major topic in practice and research. Several studies reveal beneficial outcomes for retailers if consumers use multiple channels. Therefore, many retailers offer multi-channel technologies (MCTs), i.e. click & collect, check & reserve and the availability check, which encourage this behavior. However, research is still sparse on how retailers should design these MCTs to provide the highest usefulness for consumers. Our study thus analyzes the impact of different MCT design characteristics on consumers’ perceived usefulness of these MCTs. Moreover, we examine how consumers’ perceived time and product availability risk mediate these effects. The results show that some MCT design characteristics exhibit the expected positive impacts on consumers’ perceived usefulness of the MCTs, while others seem to be less relevant and even counterproductive. In particular, a certain (vs. unspecified) product pick-up time and a high (vs. low) displayed inventory status lead to a higher perceived usefulness of the MCTs via the two risk dimensions. However, the immediate (vs. delayed) confirmation of product reservations does not have any positive effects. In fact, it even decreases the perceived usefulness of click & collect. These findings provide implications for the design of MCTs.

The impact of risk perceptions on the attitude toward multi-channel technologies

ABSTRACT Several studies show that retailers experience favorable outcomes if consumers use multiple channels. Thus, retailers aim to encourage consumers to do so in a convenient way by offering multi-channel technologies (MCTs). However, not much is known about what affects a positive attitude toward such technologies. Our study investigates how different risk perceptions influence the attitude toward specific MCTs in comparison (check and reserve, click and collect, availability check). Moreover, we examine whether the customer’s general purchase channel preference moderates these effects. Results show that three risk dimensions have significant impacts on the attitude toward MCTs. These effects are generally worst for click and collect, as the negative effects (product quality and data risk) are highest, while the positive effect (product availability risk) is lowest, compared to the other two MCTs. Additionally, we generally find that the more a customer prefers buying via the online channel, the weaker the effects of the risk dimensions on the attitude are. Our findings provide implications on how to improve consumers’ attitudes toward the selected MCTs by influencing their perceptions of different risk dimensions.

P035 Recovery of the cognitive function by the non-invasive multichannel neuroelectrostimulation for patients with amnesic syndrome

The efficiency of non-invasive multichannel neurostimulation technologies for recovery of cognitive functions is presented in article. The study involved five middle-aged men with signs of pronounced organic amnestic syndrome, previously held specialized treatment in hospital. As a result, the stimulation rate during the three weeks of recovery could achieve stable fixing of memory and other cognitive functions (FAB, MoCA, MMSE). A significant positive trend noted by the results of the data analysis of EEG and heart rate variability. A hypothesis mechanism for clinical effect is formulated Download : Download high-res image (239KB) Download : Download full-size image .

A Multi-Channel System Architecture for Banking

Financial institutions have increased dependence upon the technology solutions that enable their financial products and services. The proliferation of Internet technologies, mobile devices, and competition from international commerce have placed increased pressure up banking and financial institutions to ensure that competitive leadership is maintained. A key challenge facing banking and finance is how to adopt the new Information and Communications Technologies (ICT) within the organization in a timely manner whilst not disrupting the embedded solutions that provide core banking capabilities to operate the business. In this paper we propose a multi-channel architecture for financial institutions such as banking. The architecture is based upon our industry experience in developing multi-channel solutions in similar industries and is refined further here based upon our experiences in banking. The proposed architecture may be used to facilitate decisions on how best to deploy new and emerging multi-channel technologies within the banking environment, providing a means for assessing how to ensure effective use of existing investments in systems and technologies. The solution may be used as a blueprint for banking institutions in developing their multi-channel strategies; addressing the incumbent, emerging, and future channels of banking distribution.

A Case Study for Combining Technologies for the Delivery of Information Literacy and Community to Students at Remote Locations Using Live Synchronous Video-Conferencing

The University of La Verne, a pioneer in the field of adult and distance education, hosts approximately 4,692 traditional undergraduate and graduate students on the main campus, 3,350 adult students, and hundreds of online students throughout California at nine regional campuses. Challenged by limited funding and staffing, the library and Regional Campus Administration collaborated with senior management to pilot a blended technology platform using Adobe Connect for content and live video streaming and Business Skype for audio to deliver real-time, interactive virtual information literacy to distance learners. The initial objective of “Library on Demand” was to supplement existing in-person, e-mail, and telephonic library information literacy instruction with live streaming video and two-way audio. The use of multi-channel instructional technologies would optimize outreach activities, reaching larger numbers of student communities while optimizing student learning modality preferences and differences. The pilot program was designed in phases to test the integrity of reaching over 3,500 students among the nine regional campus locations concurrently with a single librarian host. Later phases offer opportunities for targeted or specialized sessions including applications fostering emerging virtual social learning communities beyond a shared information literacy experience.

A Multi-Channel System Architecture for Banking

Financial institutions have increased dependence upon the technology solutions that enable their financial products and services. The proliferation of Internet technologies, mobile devices, and competition from international commerce have placed increased pressure up banking and financial institutions to ensure that competitive leadership is maintained. A key challenge facing banking and finance is how to adopt the new Information and Communications Technologies (ICT) within the organization in a timely manner whilst not disrupting the embedded solutions that provide core banking capabilities to operate the business. In this paper we propose a multi-channel architecture for financial institutions such as banking. The architecture is based upon our industry experience in developing multi-channel solutions in similar industries and is refined further here based upon our experiences in banking. The proposed architecture may be used to facilitate decisions on how best to deploy new and emerging multi-channel technologies within the banking environment, providing a means for assessing how to ensure effective use of existing investments in systems and technologies. The solution may be used as a blueprint for banking institutions in developing their multi-channel strategies; addressing the incumbent, emerging, and future channels of banking distribution.

Implementation of Portable Multi-Channel EEG and Head Motion Signal Acquisition System

In this paper, we suggest a portable multi-channel electroencephalography (EEG) and head motion signal acquisition system, which enables people to measure brainwave signals anytime and anywhere. Many researchers have recently focused on Brain-Computer Interfaces (BCI). Existing studies on portable multi-channel EEG technologies have suggested EEG technologies that can be applied to the human forehead and used indoors, but failed to present a technology capable of measuring brainwaves originating from various brain areas in both indoor and outdoor environments. Our proposed system has a multi-channel EEG function to measure brainwaves and head motion originating from more diverse areas of the brain than the existing systems. The system suggested in this paper also has a Bluetooth interworking capability to provide a wireless connection to portable devices such as smart phones. The mechanism is to amplify very small brainwave signals, remove noise, perform AD conversion, and finally measure brainwaves and transmit the data to smart phones or other portable devices. Indoor and outdoor tests on the device proved the validity of the portable multi-channel EEG signal acquisition system.

Logical Link Control and Channel Scheduling for Multichannel Underwater Sensor Networks

With recent developments in terrestrial wireless networks and advances in acoustic communications, multichannel technologies have been proposed to be used in underwater networks to increase data transmission rate over bandwidth-limited underwater channels. Due to high bit error rates in underwater

RingMesh

Wireless mesh networks (WMNs) are a thrilling new development in wireless communication technologies. While multiradio, multichannel technologies have offered a great potential for increasing network throughput, they also created new research challenges. One major issue for supporting real-time, interactive services is to provide bounded-delay communications. In this article, we describe RingMesh, a delay-guaranteed multichannel routing protocol based on token passing mechanism. By applying delay-sensitive rules for joining a ring and for creating new rings, the protocol bounds the maximum end-to-end delay within a mesh network, from the source to a gateway that connects to a wired network. Performances are further illustrated by network simulation, which shows the effectiveness of RingMesh in terms of throughput, delay, and network coverage. We believe that RingMesh serves as an important reference for the design and management of wireless protocols that support interactive, real-time applications.

Diseño de libros para dispositivos de tinta electrónica

The multi-channel and multi-platform technologies allow the mobility of information, which has a direct impact on the evolution of the electronic book. The change is dictated by the emergence of a new generation of electronic paper devices, as well as their own models of information management. In the present paper we review the electronic book concept and present the basic characteristics of the devices that can be found on the market; then we describe the elements needed to carry out projects that produce works designed for electronic ink devices.

Eeg Concomitants of Hypnotic Susceptibility

Numerous historical attempts have been directed at understanding eledrocortical concomitants of hypnosis. Today, with the availability of more sophisticated multichannel recording technologies and signal-processing approaches, it is possible to reconsider and update previous attempts. The most solid relationship between electro-cortical activity and hypnotizability exists in the EEG theta frequency range. Given the stable eledrocortical differences found in high and low susceptible individuals, the question arises whether we can use additional EEG measures to help understand the nature of these individual differences. One possible alternative is the pointwise or fractal dimension, which we examined during baseline conditions with high and low hypnotic susceptible individuals. The dimensionality measures suggest that high susceptible individuals display underlying brain patterns associated with imagery, whereas low susceptible individuals show patterns consistent with cognitive activity (i.e., mental math). This type of speculation is similar to that of Tellegen, who makes a distinction between imaginative versus realistic responding. Future research should address the exact nature of the underlying process (imagination, effortlessness, suggestibility, etc.) seen in high and low susceptible individuals.

小特集 ケーブルテレビの技術動向 ２． ケーブルテレビの多様化に向けて ２‐１ 多チャンネル化の技術

小特集 ケーブルテレビの技術動向 ２． ケーブルテレビの多様化に向けて ２‐１ 多チャンネル化の技術