Success Model Research Articles

Exploring the Usage Effectiveness of a Nursing Charge System.

The nursing charge system for inpatient accounting has been utilized in healthcare institutions for years. However, the level of its effectiveness in meeting the needs of nursing services, including further development, has not been systematically evaluated. A cross-sectional study based in Delone and McLean's information system success model was applied to explore the level of effective nursing charge system usage across the five dimensions of system quality, information quality, service quality, user satisfaction, and net benefits. We conducted a survey of the inpatient units of a medical center in Taiwan from June 23, 2021, to July 23, 2021. A total of 214 valid questionnaires were collected. Using a 5-point Likert scale, the dimension with the highest score was information quality (3.71), followed by service quality (3.37), user satisfaction (3.36), net benefits (3.31), and system quality (3.23). Older nurses ( r = -0.176) and those with more clinical experience ( r = -0.151) viewed the nursing charge system as having less information quality. The comfort level with using the computer was positively associated with system quality ( r = 0.396), information quality ( r = 0.378), service quality ( r = 0.275), user satisfaction ( r = 0.417), and net benefits ( r = 0.355). The opinions of nurses are vital. User feedback and advice should be investigated regularly to achieve system optimization.

A conceptual model for Muslim-friendly hotel entrepreneurship

Muslim-friendly tourism is one of the prominent topics in academic studies due to its potential returns and estimated market volume in recent years. Within this tourism type, customizing tourism products and services currently offered in the sector, rendering innovative tourism products and services needed by the customer segment, and profiting from the sale of these products and services are critical issues that need to be underlined. Although many studies have been carried out on Muslim-friendly hotels which are the essential dimensions of Muslim-friendly tourism, it is known that the studies investigating Muslim-friendly hotels in terms of entrepreneurship are limited in number, content, and scope. Therefore, it is aimed to carry out a conceptual analysis of Muslim-friendly hotel entrepreneurship and examine it under the main headings of the entrepreneurship field. Through the in-depth literature analysis, this study provided insights into the Muslim-friendly hotel entrepreneurship model. The Business Model Canvas, the success model, and the challenges of Muslim-friendly hotel entrepreneurship were produced. In addition to the importance of spiritual harmony between the entrepreneur and business concept, a supportive ecosystem was emphasized based on the designed conceptual model. The article was concluded with the implications for future research.

An Intelligent E-Pharmacopoeia Retrieval System Using Responsive Web Design

To develop an e-pharmacopeia retrieval mobile system aimed at assisting medical personnel in efficiently assessing precise drug information and ensuring patient safety, this study utilized responsive web design. The research framework incorporated the convergence of the technology acceptance model (TAM) and the information systems success model (ISSM) to investigate user satisfaction and continuance intention. A survey was administered to 151 pharmacy students who had utilized the system for over 30 minutes. The findings revealed that the TAM-ISSM model significantly influenced user satisfaction, surpassing the individual impacts of TAM and ISSM. Furthermore, user satisfaction exhibited a positive and significant impact on continuance intention, which, in turn, demonstrated a positive and significant influence on both individual and organizational performance. This suggests that the proposed system is proficient in accurately identifying and processing drugs, thereby mitigating the pain induced by diseases in patients.

Beyond Reality: Exploring User Experiences in the Metaverse Art Exhibition Platform from an Integrated Perspective

With the rise of the metaverse, digital transformation is profoundly affecting the field of art exhibitions. Museums and galleries are actively adopting metaverse technologies to present artworks through virtual platforms, providing audiences with novel opportunities for immersive engagement and art experiences and shaping high-quality user experiences. However, the factors influencing user engagement in the metaverse art exhibition platform (MeAEP) remain unclear in the current research. This research combines the information systems success model (ISSM) and the hedonic motivation system adoption model (HMSAM) to construct a theoretical model that provides insights into the factors influencing MeAEP users’ intention to engage and their immersion behavior, with a focus on the sustainability of the art exhibition. We quantitatively analyzed 370 users that experienced MeAEP and analyzed the data and measurement model using SPSS 27 and partial least squares structural equation modeling (PLS-SEM). The results showed that information quality (IQ), system quality (SQ), and perceived ease of use (PEOU) significantly and positively influenced perceived usefulness (PU), curiosity (CUR), joy (JOY), and control (CON). PU, JOY, and CON have a positive and significant effect on Immersion (IM). Finally, PU, CUR, JOY, and CON had a positive effect on behavioral intention (BI). In conclusion, only one of the twenty hypotheses was not supported. The research findings not only enrich the academic and managerial theories related to the metaverse and art exhibition platforms, but also provide practical insights for administrators, developers, and MeAEP designers to create higher-quality and more immersive art content, as well as provide constructive ideas for the sustainability of art exhibitions to further enhance user experience.

Multidisciplinary user experience of a newly implemented electronic patient record in Ireland: An exploratory qualitative study

BackgroundImplementation of an Electronic Patient Record (EPR) in a key milestone in the digital strategy of modern healthcare organisations. The implementation of EPR systems can be viewed as challenging and complex. ObjectiveThe aim of the study was to investigate user perspectives and experiences of the implementation of an Electronic Medical Record in a major academic teaching hospital, with simultaneous ‘go-live’ across the whole hospital taking place. MethodsFocus groups and individual in-depth interviews were conducted with stakeholders and users (n = 105), approximately nine months post-EPR implementation. The study explored EPR users’ perceptions using an extended theoretical framework of the DeLone and McLean Information Systems Success Model (2003), which measured information systems, system quality, information quality, service quality, use/perceived usefulness & user satisfaction and net benefits. ResultsStaff engagement and satisfaction was high and the EPR is accepted as the new standard way of completing care. There was agreement that the EPR affords transparency, and greater accountability. There was some concern expressed regarding impact of the EPR on interprofessional and patient/provider interactions and communication. Physicians reported the inputting of social history through free text as an issue of concern and time consuming. The Big Bang approach with mandatory conversion was key to the successful adoption of EPR. There was consensus across professional and administrative respondents that there was no appetite to return to paper-based records. ConclusionThe successful roll out of the EPR reflects the digital readiness of healthcare providers and organisations. The potential for unintended consequences on work process requires continual monitoring. A key future benefit of the EPR will be the capacity to reach a broader understanding and analysis of variation in processes and outcomes within healthcare organisations. It is clear that skills in data analytics will be needed to mine data successfully.

Entrepreneurial Success Model: Evidence from Bagmati Province in Nepal

Entrepreneurial Success Model: Evidence from Bagmati Province in Nepal

States of Mind

Regional programs offer models of success in science education and policy.

Online learning success model for adults in open and distance education in Western China.

This study investigates the factors influencing online learning (OL) success among non-full-time adult students in open and distance education in Western China. To utilize a structural equation model with seven construction elements that combine the information system success (ISS) model and TPACK theory. Data from 245 participants were analyzed using PLS-SEM. Results reveal that system quality, service quality, and teachers' TPACK ability have varying degrees of positive impact on OL success. The main contribution of this study is its innovative combination of TPACK theory and the ISS Model, which has not been extensively explored in previous research. Additionally, this study emphasizes the significance of addressing the distinctive requisites and attributes of part-time adult learners engaged in online learning (OL). The findings of this study can help educational practitioners and policymakers create more effective and efficient OL environments that meet the needs of adult learners and bridge the gap between theory and practice.

Exploring the Satisfaction and Continuance Intention to Use E-Learning Systems

In view of the global crisis that has increased the use of online learning, it is imperative to comprehend the factors that affect users' perceptions and behaviors when utilizing e-learning systems. In order to examine the impact of quality factors on user satisfaction and continuance intention using e-learning systems, this study integrates the Information Systems Success Model (ISSM) with the Technology Acceptance Model (TAM). The aim of this research is to shed light on the relationships between the e-learning systems' quality, perceived usefulness, perceived ease of use, user satisfaction, and intention to continue using them. This research employed partial least squares structural equation modeling (PLS-SEM) to assess the research model. The analysis was grounded in survey data collected from a randomly selected sample of 372 students at Arab Open University in Saudi Arabia. The study's results confirm that information quality for platforms and courses positively influences perceived usefulness, system quality, and perceived ease of use. Additionally, perceived usefulness and ease of use are significantly linked to user satisfaction, supporting the notion that enhancing information quality contributes to higher user satisfaction and encourages continued engagement. The developers of e-learning systems and educational institutions may use these findings to enhance the design, content, and usability of their platforms.

Linking enterprise information systems success to female employees’ work–family enrichment in China

Abstract The spread and application of enterprise information systems (EISs) has provided scholars and managers with a new perspective to enhance the work–family enrichment. Based on the work–family enrichment theory, this research aims to examine the ability of female employees to enhance their work–family enrichment by applying the resources accumulated through the use of EISs by combining the technology acceptance model with the DeLone & McLean Information Systems Success Model. The findings based on a survey of 823 full-time female employees in China indicated that the information systems quality factors (including information quality, system quality, and service quality) were positively associated with female employees’ work–family enrichment. In addition, the chained mediating effect of perceived ease of use and perceived usefulness was examined. The results can help female employees to perform positively in both work and family spheres and provide positive support for the promotion of the social fertility policies.

Unpacking the optimistic mindset of business students towards entrepreneurship.

Entrepreneurial ventures are established in large numbers in China. The success rate of these entrepreneurial ventures is lower than that of new startups. Mismanagement and a lack of creative skills among entrepreneurs are cited as reasons for entrepreneurial failure in China. The current study investigates the impact of entrepreneurial networking and new venture intention on entrepreneurial success in China, with psychological capital and entrepreneurial optimism serving as moderators. 483 responses were collected from business students in China for data analysis. The findings of the study reveal that the impact of entrepreneurial networking and new venture intention on entrepreneurial success in China, with the moderating role of psychological capital and entrepreneurial optimism, is significant. The theoretical framework of this research has novelty as it introduces new moderating relationships of psychological capital and entrepreneurial optimism in the model of entrepreneurial success. Practically, this study has revealed that entrepreneurial success can be achieved with entrepreneurial networking, entrepreneurial optimism, psychological capital, and new venture intention. The directions of this research point out additional gaps in the literature that scholars should discuss in subsequent studies.

Analyzing the Quality of Academic Information Systems on System Success

Since the needs for academic management are always changing, the creation of academic information systems must focus on user benefits and satisfaction in order to gauge how successful academic management systems are. This research uses the Delone and McLean IS Success Model which is known as one of the system success models, so the aims to ascertain the effects of system, information, and service quality, as well as usage rate, on benefits and user satisfaction SIAKAD system. Respondents were determined using the Slovin formula and taken using proportionate stratified random sampling techniques as many as 100 people. Descriptive analysis was carried out to explain respondents' perceptions and evaluate the success of the system using Three levels of communication were used to measure the success of the system: technical, semantic, and effectiveness levels. The Delone and Mclean IS Success Model's variable relationships were investigated using SEM-PLS analysis. Hypothesis testing results indicate that User Satisfaction is significantly impacted by Information; System; and Service Quality, then Information Quality also significantly affects Usage; and Net Benefits are significantly impacted by User Usage and Satisfaction; however, neither System Quality nor Service Quality significantly affects Use or Use on User Satisfaction.

Startup success from the founder's perspective

AbstractSubjective entrepreneurial success has emerged as an area of academic interest. However, no research study has yet been conducted on startup founders as a specific group of entrepreneurs. Although ‘success’ has been prominently covered in existing startup literature, studies predominantly focus on the possible reasons behind startup success, measuring it solely in economic terms. Drawing upon the qualitative analysis of 22 in-depth interviews with Hungarian startup founders, this paper aims to explore the complex structure of subjective startup success from the founder's perspective along with its gendered patterns. The five dimensions of subjective startup success emerging from the data are similar to those of subjective entrepreneurial success: firm performance, team, personal fulfilment, community impact and personal financial reward. Nevertheless, results reveal that there exists considerable difference between the substance of firm performance dimension in the subjective entrepreneurial success model and in our subjective startup success model. Further, it is found that the interplay among indicators of success could range from synergies to tensions. Finally, personal fulfilment is found to be the only dimension that reflects a marked gender difference in the sample.

Developing a success model of a social student relationship management system

Social media's significance in higher education has increased due to its capacity to enhance participation, communication, teamwork, and information sharing. Important notifications, updates, and reminders can be promptly received by all members of the university community, assuring that information is shared with everyone. The objective of this study is to develop a model for a Customer Relationship Management (CRM) system in higher education that is based on social media and intends to increase student satisfaction, loyalty, and profitability. It blends the idea of trust with Delone Mclean success model. Partial Least Squares-Structural Equation Modeling (PLS-SEM) was used to evaluate the data that was gathered from 606 Jordanian private university students via an online survey. The findings demonstrated that user satisfaction affects social media usage and that system quality, information quality, service quality, and trust must all be considered to attain user satisfaction. This study examines how to create a CRM system based on social media in Jordanian universities. The study makes significant contribution to the development criteria for evaluating social media-based CRM systems in higher education institutions, and its broad conceptual model cloud be expanded and tested in future studies. This study is the first to investigate the use of social media to develop a CRM system for Jordanian universities. This is a novel study, and the work significantly create a set of criteria for evaluating social media-driven CRM systems in higher education. The study's expansive the model may serve as the base for more research in this field.

The Public Value of E-government: A Qualitative Study from the Perspective of Private-Sector Professionals in Morocco

This paper focuses on assessing the public value of e-government in Morocco, using Delone and Mclean's (2016) Information Systems (IS) success model as a reference framework. The methodology is based on a qualitative exploratory study involving 13 companies, including law firms, architecture firms, and real estate developers firms. An interview guide was designed to collect data, which were analyzed using Nvivo Qsr 12 software. The analysis identified six variables, namely: "Human Capital, Telecommunication Infrastructure, Willingness to Use, State Strategy, Continuous Education, and Culture," which were added to the seven predetermined variables of the Delone and Mclean (2016) IS Success Model. This research outlines practical implications that are essential for the long-term success of e-government initiatives in Morocco. These include investing in skills development, effectively communicating the benefits of e-government, promoting collaboration between the public and private sectors, recognizing organizational culture, putting mechanisms in place to measure performance and user satisfaction, as well as making adjustments to organizational processes and rigorously managing data security. On a political level, these adjustments underline the importance of a coherent government strategy, which focuses on strengthening human capital and telecommunications infrastructures, in order to promote a successful digital transformation and achieve the objectives of trust, transparency, and efficiency in public services.

Developing the Readiness and Success Model of Information System Implementation in the Indonesian Equestrian Industry

Developing the Readiness and Success Model of Information System Implementation in the Indonesian Equestrian Industry

Exploring the potential of blockchain‐enabled smart contracts for achieving net‐zero emissions: An empirical study

AbstractA sustainable future entails addressing net‐zero emissions, which balances greenhouse gas emissions, thereby mitigating climate change. This study explores the relationship between the information quality, system quality, and service quality of blockchain‐enabled smart contracts (BSCs) with collaboration quality to achieve net‐zero emissions. The study further explores the role of collaboration quality in influencing the intention‐to‐use BSC and organizational satisfaction. The study employed the revised DeLone and McLean model and validated it with data from 434 respondents using structural equation modeling. The results validate all the hypotheses derived from the updated DeLone and McLean information system (IS) success model. There exist significant relationships between information quality, system quality, and service quality in the BSCs leading to collaboration quality to achieve net‐zero emissions. The study establishes the significant role of collaboration quality which positively impacts usage behavior and organizational satisfaction, mediated by the intention to use. The findings of this study offer insights for organizations and policymakers seeking to harness blockchain for environmental sustainability.

Các yếu tố tác động đến sự hài lòng của doanh nghiệp đối với cảng điện tử khu vực Đông Nam Bộ: Tích hợp các mô hình Hệ thống thông tin thành công và Chấp nhận công nghệ

Vietnamese seaports are strongly applying digital technology in business activities, attracting stakeholders in the transportation supply chain to participate, creating a competitive advantage in the international market; However, there is not much research on electronic ports (ePort). The article identifies factors affecting businesses' satisfaction with ePorts in the Southeast region through the integration of Information Systems Success and Technology Acceptance Models. The research model has been validated through PLS SEM testing results from 220 respondents who are ePort users including: shipping lines, domestic transport, logistics service providers, and import-export companies. The empirical results provide significant positive impacts between the factors system quality, service quality, information quality, perceived usefulness, perceived ease of use and satisfaction with ePort. The empirical evidence and discussion presented in the study will help ePorts’ manager improve and utilize the full potential of ePorts as a useful tool towards transparency and efficiency in the port clearance process of imported and exported cargoes.

Technology Takes the Wheel: Unveiling the Drivers of Car Dashcam Adoption

This study aimed to investigate and provide insight into the drivers and motivations behind users’ intentions for using car dashcams. The study utilized a purposive sampling technique with a sample size of 225 and obtained responses through a structured questionnaire. Partial least squares structural equation modeling (PLS-SEM) was performed to verify the proposed hypotheses. The findings demonstrated that the perceived quality of the system, the quality of the information, and the quality of the interaction positively influenced the perceived ease of use and usefulness of using car dashcams. Attitude and behavioral intention were affected by perceived ease of use and usefulness, while perceived usefulness had no influence on intention to use car dashcams. While hedonic motivation and price value impacted behavioral intention, social intention did not affect it. Attitude was found to fully mediate the path between perceived usefulness and behavioral intention. The outcomes of the study incorporate a considerable amount of knowledge into the adoption behavior of telematics literature by integrating prevalent technology adoption models into a unified model: The information system success model (ISS), technology acceptance model (TAM), and unified theory of acceptance and use of technology 2 (UTAUT2). The findings provide valuable insights for marketers, the dash cam industry, and policymakers to enhance their understanding of the critical factors affecting the adoption of car dashcams, which can assist in customizing their marketing campaigns and policies to encourage the usage of dashcams, leading to improved road safety and safe driving behavior.

ANALYSIS OF IMIS'S SUCCESS ON TEACHER PERFORMANCE AND ORGANIZATIONAL PERFORMANCE IN VOCATIONAL SCHOOLS

This paper aims to analyze the factors that influence individual and organizational performance regarding the use of an Internship Management Information System (IMIS), which is named the SIM-PKL application for the internship program at SMK Negeri 11 Malang, with a framework in the DeLone and McLean Information Systems Success Model (ISSM). A quantitative method was employed, gathering data from SIM-PKL users. The sample comprised 55 respondents: 9 coordinators, 30 vocational teachers, and 16 general subject teachers. The analysis identifies key success factors, including system quality, information quality, service quality, intention to use, satisfaction, individual performance, and organizational performance. The findings align with the Delone & McLean framework, which evaluates information system success. Further analysis revealed a significant direct influence of system quality, information quality, and service quality on usage intentions and user satisfaction, while the net benefits (individual and organizational performance) were not statistically significant. Intention to use and user satisfaction are able to significantly mediate the influence of system quality, information quality, and service quality on net benefits. Intention to use and user satisfaction are important to increase system usage, enhance productivity, and positively affect performance. This study contributes to understanding SIM-PKL to guide schools in enhancing their management information systems.