Model Of Information-seeking Behavior Research Articles

“I'm feeling lucky”: The role of emotions in seeking information on the Web

AbstractRecent research highlights the potential relevance of emotions in interface design. People can no longer be modeled as purely goal‐driven, task‐solving agents: They also have affective motivations for their choices and behavior implying an extended mandate for search design. Absent from current Web design practice, however, is a pattern for emotive criticism and design reflecting these new directions. Further, discussion of emotions and Web design is not limited to visual design or aesthetic appeal: Emotions users have as they interact with information also have design implications. The author outlines a framework for understanding users' emotional states as they seek information on the Web. It is inspired largely by Carol Kuhlthau's (1991, 1993, 1999) work in library services, particularly her information searching process (ISP), which is adapted to Web design practice. A staged approach resembling traditional models of information seeking behavior is presented here as the basis for creating appropriate search and navigation systems. This user‐centered framework is flexible and solution‐oriented, enjoys longevity, and considers affective factors. Its aim is a more comprehensive, conceptual analysis of the user's entire information search experience.

정보추구행태 모형의 연구 경향

본 연구는 정보추구행태 모형을 제시하고 있는 기존 논의들을 대상으로 이들의 연구경향들을 개관하고 분석함으로써 향후 정보추구행태 연구의 방향점을 논의하고자 하는 시도이다. 본 연구에서는 기존논의들을 정보추구행태의 영향요인 모형, 과정모형, 스타일/패턴모형의 3가지 연구유형으로 대별하였으며, 이들 모형들을 방법론/이론적 틀, 정보추구 맥락, 연구대상/주제분야, 모형 특색 등 9가지 측면에서 분석하였다. 기존 연구의 한계를 극복하기 위한 한국적 연구전략은 연구대상의 확대뿐 아니라, 정보추구가 가지는 복잡다양성과 다차원성을 포함하는 총체적인 연구접근이 필요하다. 더불어, 한국적 정보추구 현상을 설명하는 실제에 기반한 이론들을 개발할 필요가 있다.

웹 정보탐색행위 모형의 비교 분석 연구

웹은 지금까지 연구되어온 전통적인 정보검색 시스템과는 차별되는 새로운 정보환경이므로 웹상에서 발생하는 이용자와 정보검색 시스템 간의 상호작용에 대한 이해를 위해 새로운 관점에서의 연구가 충분히 이루어져야 하며 이러한 연구를 뒷받침해줄 웹 기반 정보탐색 패러다임이 정착될 필요가 있다. 이러한 맥락에서 본 연구는 웹 정보탐색행위를 연구한 문헌에서 제시된 이론적 모형들을 검토하고 비교 분석하였다. Wang, Hawk, Tenopir, Hsieh-Yee, Choo, Detlor, Turnbul, Chun과 Cooper, Rieh, Spink의 연구에서 제시된 모형들이 논의되었다. 분석 결과, 웹 정보탐색 모형은 크게 상호작용 모형, 정보탐색행위 모형, 평가 모형으로 구분되며, 전통적인 정보탐색과정 모형에 비해 복합요인들의 상호작용과 정보탐색행위의 비선형적 관점이 강조되었다는 특징을 갖는다.

Use of the World Wide Web for international travel: Integrating the construct of uncertainty in information seeking and the task‐technology fit (TTF) model

AbstractIn this study, we attempt to evaluate the performance of the World Wide Web as an information resource in the domain of international travel. The theoretical framework underpinning our approach recognizes the contribution of models of information seeking behavior and of information systems in explaining World Wide Web usage as an information resource. Specifically, a model integrating the construct of uncertainty in information seeking and the task‐technology fit model is presented. To test the integrated model, 217 travelers participated in a questionnaire‐based empirical study. Our results confirm that richer (or enhanced) models are required to evaluate the broad context of World Wide Web (the Web) usage as an information resource. Use of the Web for travel tasks, for uncertainty reduction, as an information resource, and for mediation all have a significant impact on users' perception of performance, explaining 46% of the variance. Additionally, our study contributes to the testing and validation of metrics for use of the Web as an information resource in a specific domain.

A model of information practices in accounts of everyday‐life information seeking

Many research‐based models of information seeking behaviour are limited in their ability to describe everyday life information seeking. Such models tend to focus on active information seeking, to the neglect of less‐directed practices. Models are often based on studies of scholars or professionals, and many have been developed using a cognitive approach to model building. This article reports on the development of a research‐based model of everyday life information seeking and proposes that a focus on the social concept of information practices is more appropriate to everyday life information seeking than the psychological concept of information behaviour The model is derived from a constructionist discourse analysis of individuals’ accounts of everyday life information seeking.

Planning and information foraging theories and their value to the novice technical communicator

Two complementary cognitive theories help to explain how novice technical communicators learn effective search methods: information foraging theory, a model of information-seeking behavior that combines human-computer interaction with anthropological constructs; and strategic planning theory, a communication model of how humans plan and achieve social goals. The paper includes an extended example of how a new communicator might learn to use both models on the job.

Imposed Queries in the School Library Media Center: A Descriptive Study

This work replicates and builds on a pilot study designed to test the theoretical model of information-seeking behavior called the imposed query. The same cross-sectional approach was used to collect data at the pilot site and at two other similar schools, and interviews were conducted with the school library media specialist, teachers, and students at the pilot site. Major quantitative findings include the persistence of a relationship between grade level and question type, gender difference in library use at the pilot site, and a significant difference in prevalence rate for one school as compared with the other two. Qualitative findings identify teachers, the school library media specialist, parents, and children as imposers. Children were most hindered by limited reading skills, showed a preference for browsing and known items, demonstrated a limited ability to assess information critically, and used a wider variety of sources for imposed queries than for self-generated questions.

A Model of Business Information Users' Expectations

ABSTRACT This Model of Business Information Users' Expectations concentrates on the user's interaction with the information environment, while examining the underlying optimization schemes. Four stages are presented in the model: (1) the user's query and formulation stage, which may be self-imposed or externally imposed; (2) pre-reference process expectations, consisting of need constraints such as cost, time, pleasure and effort, (3) reference process, consisting of negotiation, seeking and retrieving, and analyzing “break-even,” and (4) post-reference process reactions, such as satisfaction, satisficing, dissatisfaction, and dissonance. Traditional models of information seeking behavior are briefly discussed in the literature review.