Model Of Information-seeking Behavior Research Articles

The Media-Mediated Model of Information Seeking Behavior: A Proposed Framework in the Chinese Culture During the COVID Pandemic

ABSTRACT This study aims to unravel the key determinants of individuals’ information seeking behavior during health crises. It challenges conventional perspectives that solely emphasize individual experiences. It also undermines frameworks that draw direct parallels between individual experiences and media factors, disregarding the mediating role of media. Models like the Comprehensive Model of Information Seeking (CMIS) also have limitations as they prioritize media mediation over recognizing the direct impacts of individual experiences on information seeking behaviors. We hereby propose a framework, the Media-Mediated Model of Information Seeking Behavior, that sheds light on the interplay between individual and media experiences. Analysis of survey data involving 5,469 participants in three Chinese societies, including mainland China (n = 2,067), Hong Kong (n = 1,913), and Taiwan (n = 1,489), reveals that individual experiences have both direct and indirect effects on information seeking, mediated by media utility. Experience of symptoms and risk perception depend on people’s perceptions of the utility of media, while efficacy and media trust directly influence information seeking behaviors. These findings contribute to theoretical understanding and offer practical guidelines. Public institutions and health promoters can leverage media platforms to shape people’s perceptions of health issues and encourage active information behaviors. It is also crucial to prioritize cultivating public trust in media and efficacy during crises.

A model of planned and unplanned information-seeking behaviour

The main purpose of this article is to present a model for information-seeking behaviour with an emphasis on unplanned and planned behaviour of users in using library resources and services. The working method was that, reviewing the literature and previous information behaviour models, such as Wilson, Ellis, Kuhlthau, and Dervin models, this article proposes a novel model of information-seeking behaviour for library users. Our model of information-seeking behaviour was developed by combining the existing models of planned information-seeking behaviour with the focus on the factors affecting unplanned rather than planned behaviour of users in accessing resources or services. Our proposed model for information-seeking behaviour of clients has two main parts. The first part planned behaviour resulting from a problem or a certain information need according to which the user seeks to find information in a planned manner. The second part deals with unplanned behaviour shaped by a hidden or uncertain information need. Finally, both types of behaviour can result in the discovery, extraction, collection and use of information.

Trends in information-seeking behavior research at Airlangga University

Introduction. This study analyzes research trends in information-seeking behavior at Airlangga University, Indonesia. This study examines various aspects and models of information behavior using a systematic literature review. There has been an increase in research topics conducted by Airlangga University students, especially regarding information-seeking behavior.
 Data Collection Methods. The method used was a systematic literature review with a qualitative approach. Data sources were identified and accessed through the Airlangga University Repository (http://repository.unair.ac.id/). Items selected for review were 39 journal articles, 45 abstracts, and three theses.
 Data Analysis. The analysis process consist of planning, conducting, and reporting. 1) Creating research questions, 2) Conducting search process, 3) Deciding inclusion and exclusion criteria, 4) Conducting the quality assessment.
 Results and Discussion. Of all, there are 15 models of information-seeking behavior were examined. Among them, several frequently used models were those developed by Ellis; Leckie et al.; and Meho and Tibbo’s revision of Ellis.
 Conclusion. This research recommends the scientific development of information-seeking behavior, it is expected that research in Indonesia will create models of information-seeking behavior and be able to collaborate scientifically, increase innovation in knowledge and its application.

Integrating models and integrated models: towards a unified model of information seeking behaviour

Introduction. There has been a proliferation of information seeking models and theories, each incorporating different viewpoints, concepts, and terminology. While there have been prior attempts at integration, they have all focused on different facets of information seeking behaviour. Method / Analysis. In this paper, I integrate models and frameworks in information seeking behaviour. I considered three groups of models: those that emerged in the 1980s and the 1990s; those from the year 2000 onwards; and integrated models. I mapped the important elements in the chosen models to each other. The unified subset of these elements was then used to create the unified model. Results. I arrive at tables comparing the common elements in different models, a unified model of information seeking behaviour, and examples of propositions derived from the model. The unified model was finally extended to include information behaviour, other than seeking and searching. Conclusions. The unified model should contribute to theory development by drawing attention to the common features and functions of elements in various models. The process of mapping could help researchers synthesise models and create a meta-model, and also serve as a methodological move of taking the work of a theorist and mapping other models to it. The unified model will help system designers view user needs, context, and their information seeking behaviour as central to building context-aware systems.

Hidden Concepts of Library and Information Science in Information Seeking Behavior Models

Modeling information seeking behavior was started in the early 1980s pioneered by Wilson. More than 70 models in the last four decades on information seeking behavior have emerged. The models delineate the concepts from cognate subjects such as psychology and sociology. The authors made an analytical study of these models and identified many concepts of library and information science (LIS); from information processing and retrieval, reference service case studies and the evaluation experiments of information retrieval systems intrinsically are hidden in these models that have not been explicitly expounded as part of information seeking traits. The Chain Indexing devised by Ranganathan has an inclusive concept into information seeking with the phrase "Sought Link" to select the relevant subject heading(s) derived from the document(s) for indexing and to assign as the sought term(s) in the subject catalogue. Lancaster in the evaluation of MEDLARS identified phrases; serendipity and novelty ratio in response to users queries to the system. The paper after an in depth study of these ideas and with an analytical review of the models implies many of the classical concepts from LIS are implicit-in information seeking patterns of users. The paper conjures up to investigate them in the models of information seeking behavior as pragmatic rather only on user perceptions.

The impact of health information needs' satisfaction of hypertensive patients on their clinical outcomes

PurposeThe ultimate aim of this study is to investigate how health information needs’ satisfaction actually makes a difference to the patients' management of a chronic clinical condition. The literature falls short of providing evidence on the interaction between patients' health information seeking behaviour and the successful management of a clinical condition. On the other hand, patient education and good information seeking practices are deemed necessary for hypertension management daily decisions.Design/methodology/approachA specially designed questionnaire study was developed: The survey design was informed by the information seeking behaviour model of Wilson for studying hypertension patients' information needs, information resources and obstacles patients face while seeking hypertension-related information. Moreover, clinical information was collected in order to make associations and inference on the impact of information seeking on patients' clinical outcomes.FindingsThe study included 111 patients submitted to the outpatient hypertension clinic of a university hospital in Athens for a 24-h ambulatory blood pressure measurement (ABPM). The analysis showed that those reporting higher satisfaction level of their information needs achieved lower values in ABPM (ABPM<130/80mmHg, p = 0.049). Stepwise the logistic regression analysis revealed three independent factors to predict the possibility of being optimally treated (ABPM<130/80mmHg). Dipping status (OR: 14.052, 95% CI: 4.229–46.688, p = 0.0001) patients with high satisfaction level of their disease (OR: 13.450, 95% CI: 1.364–132.627, p = 0.026) and interpersonal relationships were used as the main source of information (OR: 1.762, 95% CI: 1.024–3.031, p = 0.41).Originality/valueHypertensive patients with high satisfaction level of information achieve better disease control. Among different sources of information, interpersonal relationships emerge as the most appropriate factor for patients' disease control.

Technological innovation in libraries

PurposeThe purpose of this study was to identify technological innovation in libraries and further examine the knowledge source and their effects during the technology life cycle (TLC).Design/methodology/approachThis paper discusses the technological innovation taking place in libraries. Patent citation analysis was used to capture the trend of technological innovation associated with libraries.FindingsThe findings are as follows: (1) library technologies are now in the ascent phase of their life cycles; (2) private companies from the United States, Germany, France, Japan and the United Kingdom are the top-five owners of intellectual property rights associated with library technology and (3) patent data along with knowledge and technology indicators can be interpreted in the light of library development. The knowledge source with the highest degree of scientific and technological orientation was identified as basic material chemistry. The major technological categories that have received the greatest knowledge effect from library-associated technological innovation are chemistry, electrical engineering, instruments, mechanical engineering, with other fields (civil engineering and furniture, games) being subject to less effect.Research limitations/implicationsThere are two research limitations in this study. First, the results use single informants, patents retrieved from United States Patent and Trademark Office, as the source of data. Second, this study uses patent citation measures for exploring the knowledge source and effect of technological innovation, these measures are only subjective for those new invention highly based technological advances. This study concludes that technological innovation for libraries will be characterized by an increasing role for science-intensive and interdisciplinary areas. This study also suggests that organizational learning facilitates innovation. Therefore, a library hoping to co-evolve with dynamic environment through technological innovation should improve its organizational learning processes.Practical implicationsTheories of technology-push and demand-pull were examined in relation to technological innovation taking place in libraries. The TLC analysis indicated that library technology is mainly in the ascent stage, suggesting that libraries have not achieved the strongest technological transformation. The findings suggest that the importance of demand-pull and technology-push vary over the TLC of libraries.Social implicationsTo survive in a dynamic environment library must be able to cope with increasing complexity and high-speed technological change. It is pivotal to integrate the views of users (as customers), software houses or design companies (as suppliers) as well as other libraries (as communities) into the sustainable development strategy of a library. In these contexts, libraries with the capacity to innovate will be able to respond to new demands faster and to invent and provide new services better than noninnovative libraries.Originality/valueAnalysis based on the technological innovation perspective to identify the future development of libraries is still lacking. This paper seeks to identify the technological innovation employed in libraries to accommodate the 21st century model of information-seeking behavior. This study identifies a variety of factors that have influenced the transformation of library services, and these include technology developments and new demands from library users. To illustrate the driving forces of technology-push in libraries, this paper examines holistic-patented technologies invented for libraries.

Towards a unified model of HCI and ISB for user interfaces

This study aims to identify the steps in which users of academic libraries search for information and interact with the libraries' web interfaces. The study draws on models from the disciplines of human-computer interaction (HCI) and information-seeking behaviour (ISB) to create and investigate a Unified Model. Interpretive case studies were conducted at two universities, one in the UK and one in Kuwait. Qualitative data was collected using observations with postgraduate students and analysed by a content analysis approach. The findings revealed seven steps taken in searching for information and interacting with academic libraries' web interfaces, but these steps are overlapped as users can change, move and go from one step to another based on the difficulties they encounter and the options they have.

THE INFORMATION SEEKING BEHAVIOUR MODEL OF IPB UNIVERSITY STUDENTS BASED ON STRUCTURAL EQUATION MODELLING

The abundant of information on the internet has become a competitor for libraries as information service providers. Therefore to survive and thrive, the libraries must change and adopt to a rapidly evolving external environment. Understanding user information seeking behaviour is very useful for redesigning various services that suit to user needs. The objectives of this study were: 1). To analyze the characteristics of digital natives and digital immigrants of IPB University students related to their information seeking behaviour; 2). To develop a model of information seeking behaviour of both digital natives and digital immigrants of IPB University students based on structural equation modeling. The study was mainly quantitative and questionnaire was designed to study students’ information-seeking behaviour. The findings showed that the dominant behaviours and preferences of digital natives in their information seeking behaviour were influenced by environmental variables, especially the availability of information. For the information seeking behaviour variables of students, the dominant indicator were asking for printed and digital information to the lecturer. While for immigrant digital students their information seeking behaviour were dominantly influenced by environmental variables, especially the availability of information. The indicators for information seeking behaviour of digital immigrant student were dominated by asking printed information to friends, and requesting digital information to the lecturer. The success of getting information is dominant in the speed-of-getting-information indicator, both for digital natives and digital immigrant students.

Factors that Influence Farmers’ Information Seeking Behaviour: A Study of Sri Lankan Vegetable Farmers

Information and communication technology (ICT) plays a vital role in disseminating agricultural information. In this backdrop, to make use of ICT for a prolific agriculture information dissemination, it is vitally important to gain a comprehensive understanding of the farmers’ information seeking behaviour. Despite the vitality, very few informational studies have been carried in Sri Lankan agriculture, particularly with respect to vegetable farmers in the country. To bridge this existing knowledge gap, this study sets out to investigate the information seeking behaviour (ISB) of vegetable farmers in Sri Lanka. Wilson’s general model of information seeking behaviour 1996 was selected to guide the present study. Primary data were collected through a questionnaire survey of 289 vegetable farmers and were analysed by performing a regression analysis. The regression analysis revealed that vegetable farmers’ ISB is greatly influenced by their information need and the channel characteristics. The regression results further revealed that the demographic characteristics such as age, education, farming experience and training, operational factors such as land extent, land ownership and types of farming system, and personal and role-related factors such as perception of agri-information and information sharing behaviour also influence vegetable farmers’ ISB significantly. The study findings will inform the policymakers, information systems and applications designers, and researchers about the factors that affecting on ISB of farmers. Furthermore, this study will help stimulate similar studies in developing countries.

Co-creating a knowledge base in the \u201c22q11.2 deletion syndrome\u201d community

22q11.2 DS is characterised by its variability, rarity and variety of features ranging from congenital heart conditions to psychiatric and behavioural issues. As a result, health information–seeking behaviour is different from other more common conditions. An exploratory study was carried out to understand how parents access information and support, and how that information is shared. Qualitative interviews were carried out with families and support group representatives, and thematic analysis was applied. Four main themes emerged from our findings: perceptions of clinical expertise, parent empowerment, support group activities and community building via an Internet platform. Our thematic analysis enabled the construction of a possible model of information-seeking behaviour in parents and carers of children with 22q11.2 DS. We discuss the model and how the understanding of how information is shared and gathered can aid in clinical practice.

POLA PENCARIAN INFORMASI TENTANG REPRODUKSI SEKSUAL PADA MAHASISWA UNIVERSITAS SRIWIJAYA

This study aims to determine the sexual reproduction information seeking pattern of Students in Sriwijaya University. It uses a qualitative approach based on Wilson's Model of Information Seeking Behavior that consist; passive attention, passive search, active search, and ongoing search. This research involves in-depth interviews with 12 students of Sriwijaya University. The study found that students at Sriwijaya University tend to perform a passive search pattern in seeking of sexual reproductive information. However this conditions does not apply when the students have responsibilities to fullfil, both academically and professionally, as it is known that the student with such responsibilities will perform an active and ongoing search. The study also found that Wilson's Search Information Behavior model can still be usefull. In the context of information seeking behavior of Student in Sriwijaya University, it was still influenced by psychological conditions, demographics, roles in society, environment, and characteristics of information sources. This study also identifies the motive of sexual reproduction information seeking behavior in students at Sriwijaya University.

Information seeking behavioural paths of physicians for diabetes mellitus care: a qualitative comparative analysis of information needs, sources, and barriers

This study addresses diabetes physicians’ information seeking behavioural paths (digital, conventional, interpersonal) which lead to information needs satisfaction and the barriers encountered in this process. The study was based on empirical evidence from a survey of 159 physicians. Theoretical analysis was informed by Wilson’s model of information seeking behaviour. The data were analysed using fuzzy set qualitative comparative analysis method. The method was successful in identifying five behavioural paths leading to physicians’ information needs satisfaction (professional/health coaching) which demonstrate different relationships between information sources (conventional/interpersonal/digital) and information barriers (personal/digital illiteracy) and five behavioural paths that are not leading to satisfaction.

Library and Information Service Provision to Part-Time Postgraduate Students: A Case Study of Jomo Kenyatta Memorial Library, University of Nairobi, Kenya

The quest for higher education in Kenya has compelled universities to redesign their academic programmes and develop different modes of study such as work-based, vocational and part-time. As universities introduce these modes of study, libraries are also obliged to redesign their information resources and services to effectively serve users enrolled in these programmes. However, little is known of how university libraries are prepared to provide services to these groups of learners. The study investigated the provision of library and information services to part-time, postgraduate students in Jomo Kenyatta Memorial Library of the University of Nairobi. The objectives were to identify the usage patterns of library and information services offered to part-time postgraduate students; determine the suitability of the regulatory framework governing the provision of library and information services; and identify the factors that influence the provision of library and information services to part-time postgraduate students. The study involved part-time postgraduate students and library staff. The study was guided by Ranganathan’s Laws of Library Science and utilized models of informationseeking behaviour and information-seeking. This was a case study in which data was collected using questionnaires and interview guides. The total population was 7,053 registered part-time postgraduate students out of which a sample of 379 students was selected through stratified random sampling using Yamane’s simplified formula, while 11 library staff was purposively chosen. Quantitative data was analyzed using descriptive statistics such as weighted averages, frequencies and percentages while qualitative data was analyzed through content analysis. The study found that part-time postgraduate students had a low usage of Jomo Kenyatta Memorial Library, which could be attributed to lack of time. It was established that the Library had a regulatory framework governing the provision of library and information services to all readers and not specific to part-time postgraduate students. The study also found that several factors including accessibility, personal experience, and relevance, and reliability, ease of use, familiarity, cost and format were important in determining the part-time postgraduate students’ efforts to pursue information. The study further revealed that challenges including inadequate funds to design specific services that would sufficiently meet the needs of part-time postgraduate students, inadequate literacy skills among the students, lack of expertise, inadequate staff and lack of understanding of the parttime postgraduate students’ information needs were encountered in the provision of library and information services to part-time postgraduate students. The study recommended that universities should integrate information literacy in their academic programmes, review library policies, carry out user surveys, and embed librarians in postgraduate students’ environment.

Models of Information Seeking Behaviour: A Comparative Study

This study explores a qualitative analysis of information needs and information-seeking behaviour models. The methodology includes a study of various information behaviour models selected randomly, a systematic review of the subject literature and the exploration of relevant qualitative research methods. The paper shows how the different factors influence the information needs of user groups. Different viewers’ opinions on various models have been analysed and at the same time the testing groups of each model have also been identified. The study concludes that each model represents a different but also an overlapping or similar approach to information-seeking behaviour research.

Modes of information seeking

Persona is increasingly used to create a model that represents user behaviour. This requires a thorough understanding of users’ information-seeking behaviour, their goals, their expectations, their needs, and their forms of action. The objective of this study is to use personas to gain insight into the information seeking activities of humanities scholars. The humanities scholars at Yarmouk University Jordan, which is situated in an ICT-enriched setting, are selected as a case. Five models of information seeking behaviour are integrated to be the conceptual model of this study. Seven modes of active information seeking emerged from the research findings: a) decision to seek information by the scholars or intermediary, b) exploration, c) monitoring, d) accessing, e) categorization, f) purification, and g) satisfaction. The four personas uncovered in this study had different judgments of information seeking, depending on their computer literacy and the types and formats of information sources needed. Similarly, the personas had different priority lists on exploring, monitoring, accessing, categorizing and purifying information. However, the reaction of satisfaction after the search closure was similar in all personas. Using personas as a precise description of a typical library user and what he or she wishes to accomplish provides a clear picture of humanities scholars’ information seeking behaviour. This may lead to a better understanding of the information seeking activities and strategies they believe can address their information needs. Knowing users’ information seeking behaviour is crucial for librarians in order to provide suitable information sources and desirable library services. The library management can use the personas to focus on the unique goals of a specific person to develop a product and service that satisfies the needs of various library users.

The role of the Kenya National Library Service in the provision of information for youth empowerment in Nairobi County, Kenya

This paper is developed from a study that investigated the role of the Kenya National Library Service in provision of information to empower the youth with the view of identifying gaps that may be addressed in order to enhance effectiveness of service provision. The study was informed by the uses and gratification theory which focuses on what people do with the media and also Wilson’s general model of information-seeking behaviour. Case study research method was used. The study population was the library users of Buruburu Knls library in Nairobi County aged between 15 and 30 years. Non-probability sampling method through quota sampling was used to get the required sample. The study population was categorized into three and the samples picked purposively. The main data collection method was face-to-face interviews and focus group discussions. Data collected was analyzed using thematic analysis and presented in descriptive and narrative forms. The study established that the public library played a significant role in empowering the youth through the information it made available to them. Young people, however, face various challenges in accessing information in the library which showed that there were gaps that public libraries needed to fill to enhance their information services to youth. This study recommends that public libraries aim for youth-friendly programmes/services, provide information literacy, strengthen online information service provision, non-book materials and provide space for group discussions. It proposes a framework that can be followed to enhance the effectiveness of service provision.

“It’s like stickers in your brain”: Using the Guided Inquiry Process to Support Lifelong Learning Skills in an Australian School Library

The Guided Inquiry Design process (GID) is a model of information seeking behaviour emphasising elements of autonomy and reflection throughout students’ research process and based on Kuhlthau’s (1989a; 2004) Information Search Process (ISP). GID is timely in the Australian context as a way to support the new Australian curriculum emphasising inquiry learning but omitting a practical framework for implementing it. This study sought to investigate the experience of students engaged in two GI research projects in Year 7 History and Geography at an independent girls’ school in an Australian urban area. Analysis of the data indicates rich and diverse interpretations of the GID process across participants. Freddo’s comment “It’s like stickers in your brain,” the title of this paper, highlights the memorability of the stages of the GI process. The girls also noted rewarding responses through their learning of the content and skills and “had fun” in this project.

Undergraduate information behaviors in thesis writing: A study using the Information Search Process model

The study investigates whether information-seeking behavior models and theories obtained in previous research are applicable to more complex tasks. It also aims to gather students’ opinions on the importance and helpfulness of various traditional and online information sources in their thesis-writing process. This study would help to develop a better understanding of the roles and impacts of these information sources in the current networked academic infrastructure. Inspired by the Information Search Process model, we divided the process into six stages and conducted three separate surveys that covered students’ feelings, thoughts and actions, as well as other important factors that might affect their behaviors in each of the stages. Our study shows that both the feelings and thoughts of students changed during the different stages of the process, and that they were generally consistent with the descriptions in the Information Search Process model. The study indicates that it is beneficial to use the Information Search Process model as the starting point for studying the student thesis-writing processes. As the outcome of the study, we ultimately proposed a multi-stage model for Chinese undergraduate students’ thesis-writing process.

Investigating Information-Seeking Behavior of Faculty Members Based on Wilson’s Model: Case Study of PNU University, Mazandaran, Iran

The present research aims to study information seeking behavior of faculty Members of Payame Noor University (PNU) in Mazandaran province of Iran by using Wilson’s model of information seeking behavior. This is a survey study. Participants were 97 of PNU faculty Members in Mazandaran province. An information-seeking behavior inventory was employed to gather information and research data, which had 24 items based on 5-point likert scale. Collected data were analyzed in SPSS software. Results showed that the most important goal of faculty members was publishing a scientific paper, and their least important goal was updating technical information. Also we found that they mostly use internet-based resources to meet their information needs. Accordingly, 57.7% of them find information resources via online search engines (e.g. Google, Yahoo). Also we concluded that there was a significant relationship between English language proficiency, academic rank, and work experience of them and their information- seeking behavior.