Bowling , A. Research Methods in Health: Investigating Health and Health Services . Buckingham : Open University Press , 2002 , £22.50 , xiv + 486pp . ISBN 0335206433 (pbk) . I welcomed the opportunity to read this book as I was aware of, but not familiar with, the first edition. The book has the laudable and ambitious aim of providing a comprehensive overview of the theory and practice of health services research for ‘students and researchers of health and health services, health professionals and policy-makers’. It begins with a section on the scope of health services research before dealing briefly with the philosophy and principles of research. The remaining three sections cover the practicalities of quantitative and qualitative methods. The first two sections were disappointing. A challenge faced by health professionals and policy makers who are interested in research, and one alluded to by the author in the preface, is coming to grips with sociological and psychological jargon. Sections 1 and 2 do little to this address this. Throughout, there are numerous examples of repetition and lack of clarity. For example, when discussing Parsons’ Sick Role, the author states: ‘The sick role is functional for society because the individual is permitted to break the rules, but only if the obligations (which are functional for society) are met’. A similar lack of clarity is seen in relation to the use of the word ‘paradigm’. It is adequately defined on page 119 but is used elsewhere to indicate a type of psychological study and in the glossary to mean ‘a set of ideas (hypotheses) about the phenomenon under enquiry’. In addition, new terms, such as ‘epidemiological transition model’, are introduced without explanation and there are several unsubstantiated and unlikely statements, such as: ‘those on lower incomes … have further to travel to health care facilities’. A further weakness of the earlier sections is the uncritical inclusion of dated literature, like that relating to gender and illness behaviour. Although this provides the reader with a broad historical perspective of the theories and concepts discussed, it would be more useful for the target audience if the literature had been reviewed more critically in order to highlight the important contemporary debates, especially in a second edition. Of the six chapters in the first section, only Chapter 4, on health economics, stood out as being clear, concise and informative. Unfortunately, lack of clarity also pervaded the last section of the book. For example, statements such as, ‘Qualitative methods are less obtrusive than quantitative methods’ are made without explanation. This statement would obviously not be true if comparing a short postal questionnaire with an in-depth interview. In addition, some statements suggest a more fundamental lack of understanding of qualitative research. For instance, it is implied that relatively small samples are used in qualitative studies because of the prohibitive cost of collecting and analysing qualitative data, and that small samples lead to ‘questionable representativeness of the data’. The author then suggests that ‘The [qualitative] sample . . . could, in theory, be randomly selected to satisfy generalisability, although given the small numbers usually required, the chances of the sample being representative of a wider population of interest are usually slim’. Throughout the book, reading was made difficult and irritating by frequent graphical errors (e.g. Friedson instead of Freidson), by grammatical errors (e.g. ethical committees instead of ethics committees) and by sloppy writing (e.g.‘men have higher mortality patterns [it should be “rates”] than women’). Of the chapters in sections 3 and 4, some of the later, more practical ones provided straightforward advice on how to go about specific aspects of research. The chapters dealing with questionnaire design and preparation of quantitative data for coding and analysis were particularly clear and comprehensive. There is no question that an all-encompassing text on health services research is desirable in principle. After reading this book, however, I question whether such a text can be successfully written by a single author. The value of the book is that it indicates the diversity and scope of health services research. However, by aiming at comprehensive coverage, it fails adequately to explain many of the important concepts relating to the theory and practice of research. I would certainly recommend that students and health professionals refer to the chapters on practical aspects of quantitative research. However, until a clearer and more accurate text is written, I will continue to use and recommend the many excellent specialist books and articles on specific aspects of health services research.