Product recovery strategy requires a thoughtful consideration of environmental implications of operational processes, undergone by a manufactured product in its entire product lifecycle, from stages of material processing, manufacturing, assembly, transportation, product use, product post-use and end-of-life. At the returns stream from product use stage, those parts and/or component assemblies from a used product have several disposition alternatives for recovery, such as direct reuse, remanufacture, recycle or disposal. Due to such complexity of the manufacturing processes in recovery, current decision methodologies focus on the performance measures of cost, time, waste and quality separately. In this article, an integrated decision model for used product returns stream is developed to measure the recovery of utilisation value in the aspects of cost, waste, time, and quality collectively. In addition, we proposed a model-driven decision support system (DSS) that may be useful for manufacturers in making recovery disposition alternatives. A case application was demonstrated with the use of model-driven DSS to measure recovery utilisation value for the used product disposition alternatives. Finally, the future work and contributions of this study are discussed.
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