Mobile Internet Experience Research Articles

Investigation of Computational Thinking in the Context of ICT and Mobile Technologies

This research aimed to determine the change in students’ computational thinking skills according to their ICT and mobile technology experience and frequency of use. The sample of the study, designed with the survey model, consisted of 269 students attending a vocational school of higher education. Data were collected using the Computational Thinking Scale and the Personal Information Form. Descriptive statistics, unrelated samples t-test and one-way ANOVA were used in data analysis. According to results, it was determined that students’ computational thinking skills differed according to their internet experience, mobile device experience, mobile internet experience and period of daily mobile internet use, while no differences were found based on computer experience, the number of times they checked their mobile devices a day and purpose of mobile device usage.

Experimentally driven quality of experience‐aware multimedia content delivery in modern wireless networks

SummaryIn this paper, a holistic approach for supporting Quality of Experience (QoE)‐aware multimedia content delivery to modern wireless networks is described. The introduced Dynamic User Experience framework, founded on network utility maximization theory, allows mobile users to express their preference with respect to the instantaneous experience of their service performance, through the dynamic adaptation of their service‐aware utility functions. By developing and exploiting an Android‐based mobile multimedia application prototype capable of capturing users' quality perception with respect to multiple psychological and networking factors, an efficient correlation of users' QoE and service performance characteristics is derived. Based on real user data obtained through experimentation, we are able to quantify appropriately defined QoE‐aware utility functions that can be used throughout the overall radio resource management process. Extensive numerical results verify our analytical claims on the efficacy and applicability of the proposed framework in a heterogeneous wireless environment, significantly optimizing mobile Internet experience. Copyright © 2015 John Wiley & Sons, Ltd.

¬ATM, Internet Banking and Mobile Banking Services in a Digital Environment: The Egyptian Banking Industry

E-services are revolutionizing the way business is conducted in banking industry. Banks are trying to provide a variety of self-service channels such as Automated Teller Machines (ATM,) Internet banking and Mobile Banking (m-banking) in order to increase customer convenience, reduce costs and maintain profitability. This paper proposes a framework to explore and compare the dimensions and barriers that affect consumer’s intention to use or adopt different self-service banking technologies in the Egyptian context. An empirical study on bank customers was conducted using a quantitative approach, where structured questionnaires were distributed over 1500 respondents that were divided into three groups in order to investigate the usage of ATM, Internet banking and m-banking. Data collected, was statistically analyzed using Chi square test, frequencies and cross tabulations. The results indicate that the three groups differ significantly with respect to usage, value, risk, tradition and image barriers. Moreover, significant relations between decisions of adoption with Internet banking experience, level of education, type of mobile owned and mobile Internet experience were also noted.

An Investigation of Initial Trust in Mobile Banking

A global explosion in the use of electronic commerce has been witnessed in recent times with the monetary value of products and services. This Research has investigate the factors adoption of an initial trust in electronic banking. The purpose of this research is to examine the effect of initial trust on mobile banking user adoption in Kermanshah province of Iran. Based on the valid responses collected from a survey questionnaire, structural equation modeling (SEM) technology was employed to examine the research model. The sample was mainly composed of users having rich mobile Internet experience, which may affect their trust in mobile banking. Future research needs to generalize these results to other samples, such as those users without much mobile Internet experience.

A Comparative Analysis of User Satisfaction on Using Mobile Services between Korea and China

The purposes of this paper are to identify the factors which affect the intention to use mobile services, and to compare users' satisfaction elements for customers between Korea and China. The findings of this paper are as follows: first, in Korea, information quality, system quality, design quality, mobile internet experience, perceived cost and innovation pursuit are the significant variables affecting the user satisfaction; second, in China, system quality and innovation pursuit don't affect the user satisfaction in China. And the user satisfaction affects the intention to use of the mobile service both in Korea and China.

Effects of mobile Internet use on college student pedestrian injury risk

BackgroundCollege-age individuals have the highest incidence of pedestrian injuries of any age cohort. One factor that might contribute to elevated pedestrian injuries among this age group is injuries incurred while crossing streets distracted by mobile devices. ObjectivesExamine whether young adult pedestrian safety is compromised while crossing a virtual pedestrian street while distracted using the Internet on a mobile “smartphone.” MethodA within-subjects design was implemented with 92 young adults. Participants crossed a virtual pedestrian street 20 times, half the time while undistracted and half while completing an email-driven “scavenger hunt” to answer mundane questions using mobile Internet on their cell phones. Six measures of pedestrian behavior were assessed during crossings. Participants also reported typical patterns of street crossing and mobile Internet use. ResultsParticipants reported using mobile Internet with great frequency in daily life, including while walking across streets. In the virtual street environment, pedestrian behavior was greatly altered and generally more risky when participants were distracted by Internet use. While distracted, participants waited longer to cross the street (F=42.37), missed more safe opportunities to cross (F=42.63), took longer to initiate crossing when a safe gap was available (F=53.03), looked left and right less often (F=124.68), spent more time looking away from the road (F=1959.78), and were more likely to be hit or almost hit by an oncoming vehicle (F=29.54; all ps<0.01). Results were retained after controlling for randomized order; participant gender, age, and ethnicity; and both pedestrian habits and mobile Internet experience. ConclusionPedestrian behavior was influenced, and generally considerably riskier, when participants were simultaneously using mobile Internet and crossing the street than when crossing the street with no distraction. This finding reinforces the need for increased awareness concerning the risks of distracted pedestrian behavior.

An empirical examination of initial trust in mobile banking

PurposeThe purpose of this paper is to examine the effect of initial trust on mobile banking user adoption.Design/methodology/approachBased on the valid responses collected from a survey questionnaire, structural equation modeling (SEM) technology was employed to examine the research model.FindingsThe results indicate that structural assurance and information quality are the main factors affecting initial trust, whereas information quality and system quality significantly affect perceived usefulness. Initial trust affects perceived usefulness, and both factors predict the usage intention of mobile banking.Research limitations/implicationsThe sample was mainly composed of users having rich mobile Internet experience, which may affect their trust in mobile banking. Future research needs to generalize these results to other samples, such as those users without much mobile Internet experience.Originality/valueExtant research has mainly adopted information technology adoption theories such as TAM to explain mobile user behavior, and has seldom examined the effect of initial trust on mobile banking user adoption. However, the high perceived risk and low switching cost highlight the necessity to build initial trust to facilitate user behavior. This research fills the gap.

Touch-Based Access to Mobile Internet

This article reports user experience findings from two field trials where Mobile Internet access was supported through Near Field Communication (NFC)-based tag infrastructure. The authors’ results show that touch-based interaction can provide enhancement to the Mobile Internet user experience in: (1) content and service discovery, (2) Mobile Internet access, and (3) integrated situated and embodied experience. The problems related to service discovery can be solved by providing location-based access, and by using visual cues embedded into the environment for discovering content and services. Mobile Internet access through touch solves the problem of memorizing complicated URLs and the challenge of typing with a mobile device keypad. As touch-based access builds a semantic bridge between the physical context of use and the Mobile Internet experience, the user experience converges seamlessly into one where both the physical and digital worlds play a role.

Introduction to Mobile Internet Technical Architecture

Nokia has taken a global initiative to develop a comprehensive technical architecture for the Mobile Internet. The initiative, Nokia Mobile Internet Technical Architecture, aims to provide seamless interoperability between all interaction modes, any network environment and with any type of access. The ultimate objective of the initiative is to create a user-friendly Mobile Internet experience for everyone. This will be done by identifying the relevant communication modes, by defining the key technologies required to support them and by driving industry participation to develop a common wireless Internet platform. In developing a comprehensive technical architecture for the Mobile Internet, Nokia aims to limit the complexity of the inherently technical environment; users do not want to worry about the underlying technologies. Nokia sees three key elements as fundamental to the Mobile Internet Technical Architecture: identity, interaction modes and network environments. Bringing these together and managing the challenges they pose is at the core of this initiative and will ensure high-quality and seamless interoperability in end-to-end services. Open solution benefits all; profitable business scenarios call for interoperability, short development cycles, large volumes and most of all global reach. Unless there is a commonly accepted architectural solution, the markets will be fragmented as well as requiring separate parameters, and where the total volume is much smaller than in a single global market.