This article focuses on the issue of the relevance of online mediation and identifies the problematic issues of its implementation in modern conditions. In particular, the author points out that mediation is considered to be a fairly common method of conflict resolution abroad, which is fixed at the legislative level in many countries around the world. This is because mediation has many advantages, it is a direct way to prevent legal intervention and preserve the relationship between the parties to the dispute. In Ukraine, mediation is also becoming more and more popular and the areas of its application are increasing. In addition, the experience of recent years, which have been rather difficult for Ukraine (Ukraine's military aggression by the Russian Federation, and the introduction of quarantine in Ukraine to prevent the spread of coronavirus disease (COVID-19)), makes it necessary to developremote forms of work, negotiations, cooperation of production processes, solving organizational issues, training and providing all services in an online format ("at a distance" or "remotely"). Mediation is no exception. The author's article analyzes the advantages and disadvantages of conducting mediation distantly and indicates the ways to increase the popularity of this method of dispute resolution. It is established that for science, mediation is a separate process which is an alternative to a judicial process, and the application of the mediation method is extremely relevant and requires further scientific research, in particular, regarding the application and implementation of this process in various modern areas of regulation (banking, tax, civil, housing, family, inheritance law, etc.), and the application of this method at a distance -online. It is concluded that online mediation should take place in the modern life of Ukrainian society, in which the level of public education is significantly increasing in the context of military aggression by the Russian Federation. In turn, to maximize the efficiency and effectiveness of "mediation at a distance", it is necessary to legislate the features of online mediation. The methodological basis of the research is the philosophical and legal principles of social phenomena cognition, in particular, those related to raising the level of education and public knowledge about the method of meditation, which is an effective way to protect the rights of individuals (individuals and legal entities) in various areas of legal regulation. The author uses dialectical, systemic, structural, normative logical, sociological, comparative, and legal methods of cognition. Based on the study, the author proposes to improve the provisions of the current legislation on the use of online mediation.