Managing queuing delays is crucial for maintaining Quality of Service (QoS) in real-time media communications. Customizing traditional routing protocols to meet specific QoS requirements—particularly in terms of minimizing delay and jitter for real-time media—can be both complex and time-intensive. Furthermore, these protocols often encounter challenges when adapted for vendor-specific hardware implementations. To address these issues, this paper leverages the programmable features of Software-Defined Networking (SDN) to simplify the process of achieving user-defined QoS, bypassing the limitations of traditional routing protocols. In this work, we propose a policy-based routing module that integrates with traditional routing protocols to ensure QoS for real-time media flows. QoS is achieved by rerouting the flow along a new low-latency path calculated by the proposed module when the queuing delay exceeds a certain threshold. The experimental results demonstrate that the proposed solution significantly enhances the performance of traditional routing protocols within an SDN framework, effectively reducing the average end-to-end delay by 80% and total packet loss by 73%, while also improving jitter and alleviating network congestion.
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