n patient teaching, as in nearly every other endeavor, timing is everything. Many hours of essential instruction are wasted when the information is presented to patients before they are emotionally capable of receiving and assimilating it. In the Cardiac Rehabilitation Program at St. Mary Medical Center in Long Beach, California, we have found that we make the best progress in patient rehabilitation when we design our educational programs around the fundamentals proposed by Jane Lee and Abraham Maslow. Using those principles, we are best able to understand and assess the patient's stage of emotional adjustment and tailor the instruction accordingly. Lee describes four stages of emotional adjustment to trauma: impact, regression, acknowledgment, and reconstruction.* Impact refers to the patient's initial emotional reaction to a problem. At this stage, the patient, fearing that his life is threatened, suffers extreme anxiety. This experience may be his first conscious awareness of his own mortality. The patient feels he has lost control, as if he has no part in the outcome of the situation. Commonly, despair and discouragement reflect emotional energies turned inward, with no insight beyond the now. The impact stage corresponds with the first two levels of Maslow's Hierarchy of Human Needs. (See diagram, page 799.) No teaching should be started at this stage. It is best to deal first with the anxiety, giving the patient support by explaining only what is happening, his environment, tests, and necessary treatments. His fear is greater than his need to know. Regression sets in as the patient becomes physiologically stable. Forced to deal with the reality of the situation, he retreats, in an effort to return to a psychologically more comfortable time. Denial is the major mechanism in this flight from reality. Regression is necessary and should be permitted to allow the patient time to muster his defenses to deal with the cri-
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