Management Of Higher Education Institutions Research Articles

The effect of intellectual capital on the Total quality management of higher education and scientific research institutions in Baghdad

The purpose and goal of the research revolve around the diagnosis of intellectual capital as the logical indicator to study an effective human resource management practice and its influential role in determining the overall quality management of higher education institutions and scientific research in Baghdad. 
 To achieve the purpose of the research, an upgraded standard questionnaire was used to collect data and distribute it to the selected sample in a statistical manner from the study population of (5) institutions affiliated with the Ministry of Higher Education and Scientific Research in Baghdad. A sample of (83) faculty and employees in the community of the researched institutions were targeted. They are known for their competence, experience and expertise within the elite measurements in managing human resources qualified for serious and efficient work. The extraction of results was based on the statistical package (SPSS), using the statistics of the arithmetic mean, standard deviation, coefficient of variation, Spearman correlation coefficient and multiple regression, and statistical tests represented by (t, F).
 According to the results extracted and analyzed, a set of conclusions related to the extent to which the intellectual capital has a distinct role in the development of total quality management in the areas of top management, continuous improvement and strategic planning for quality related to the implementation of the comprehensive strategy of the institutions of the Ministry of Higher Education in Baghdad. Certainly, the results reached to show the moderation of the availability of the necessary infrastructure to enhance the intellectual capital in higher education institutions in Baghdad, which requires an effective review of their organizational structures, as well as attracting and creating client and human capital, as they constitute an added value for developing mental and knowledge maturity For the elite teachers and distinguished employees who possess the ability to think, analyze, create, innovate, and employ knowledge, experience and skill in the field of learning and education.
 Among the most prominent recommendations reached by the research is that it is of the utmost importance for the institution's department of the Ministry of Higher Education in Baghdad to evaluate and evaluate their intellectual assets of teachers and employees, and to develop a strategic plan that includes identifying their current and future needs for human capital from teachers and employees with scientific competence and holders of experience certificates and awards Scientific and patents.

Impact of COVID-19 and Coping Policies Implemented by Higher Education Institutions in South-Asian Countries: Systematic Review

COVID-19 has disrupted not only human lives but also the quality of education especially in developing countries of the South- Asian region. This study elaborates the impact of COVID-19 on education sector and also illustrate the strategies followed by the management of Higher Education Institutions (HEIs). The systematic review of 23 most relevant research studies shows that the Pandemic has affected students� learning, mental, physical, social and economical conditions badly. Particularly, students who do not afford the use of technological appliances are suffering more. HEIs need to have a smart online syllabus for various subjects. Furthermore, HEIs need to review their communication channel and technical assistance. The strategies implemented by HEIs during COVID-19 are useful and should be continued to keep offering quality education during upcoming academic sessions.

Increasing the agricultural enterprises’ competitiveness based on its components and indicators accounting, evaluation and modelling

The subject of the research is the theoretical, methodological principles, and practical proposals for increasing the agricultural enterprises’ competitiveness based on improving its components accounting, evaluation, and modeling. The purpose of the article is to substantiate the increase of agricultural enterprises’ competitiveness and managing it through improving accounting, evaluation, and modeling of its quantitative indices and indicators. The methodological basis of the article is the fundamentals of economic theory, business economics, and accounting; works of leading scientists on competitiveness issues; legal regulations on various aspects of agricultural enterprises and markets development. The historical and monographic methods and methods of system-structural analysis and synthesis, rating evaluation and ranking, accounting, model of competitive space are used. The results of the article. The essence of agricultural enterprises’ competitiveness is generalized, the problems of its formation are revealed and directions of improving its management are offered based on building the model of competitive space taking into account indicators of financial and economic sustainability of agribusiness, market share, and products competitiveness, and involvement of the marketing plan as well. Field of application of results. The results obtained should be used in the management of agribusiness enterprises; in the educational process of the faculties of economics and management of higher education institutions. Conclusions. Modeling of increasing the agricultural enterprises’ competitiveness and its forward-looking management is based on improving the accounting and evaluation of indicators of its factors and components. Its result can be a three-factor model of competitive space based on the following indicators: the level of competitiveness of products, the level of financial and economic sustainability, the market share size. The key to increasing the competitiveness of agricultural entities depending on the model chosen and strategies of functioning in the market space is called innovation, compliance with specialization, marketing plans.

STRATEGIES AND TECHNOLOGIES OF ADAPTIVE MANAGEMENT OF HIGHER EDUCATION INSTITUTIONS IN A RAPIDLY CHANGING EXTERNAL ENVIRONMENT

The purpose of the research is to analyse management models and development strategies of higher education institutions (HEIs), to describe ways, methods and technologies of their adaptation to the rapidly changing conditions of the external environment of operation. The method of complex research allows to analyse existing strategies of development of Ukrainian universities and to elaborate recommendations on organizational and economic support of adaptation of the HEIs to changes in external environment. The methodological basis of the research is based on a systematic approach to the substantiation of the essence and types of development strategies of higher education institutions, the processes of their adaptation to changes in the external environment of their functioning. The concept of adaptive management of HEIs is proposed to be considered a synergistic combination of regularities, organizational principles in the process of applying effective methods, algorithms, management model for the implementation of the most important directions of solving multifaceted problems of adaptation of HEIs to changes in the environment in order to ensure its effective functioning, competitiveness in the market of educational services. Scientific results. The results of the research show that the continuous process of adaptation of HEIs to changes in the external environment requires the formation (clarification, improvement) of organizational and economic mechanism of adaptation, implementation in the overall management system of the institution, ideology of adaptive management, bringing the regulatory framework in line with the objectives of modernization of the educational process. Adaptive management should comprehensively cover all subsystems of the HEI’s management: operational, educational, scientific, technical, financial and investment, innovation, marketing, personnel, which do not function in isolation. Practical significance. The system of adaptation process support in the HEIs should provide for development of action programme for institution adaptation to external environment challenges, which includes adequate organizational and economic adaptation measures, providing the whole complex of actions – from mobilization of all available competitive factors, financial, labour and other resources to staff retraining, etc., taking into account principles of adaptive process. Value/originality. The scientific and methodological bases of the organization of support of the adaptation process in a higher education institution formulated in the article take into account the specifics of educational activity, the need to forecast it for the medium and long term, provide for planning adaptation transformations of HEIs on a long-term basis. The results of implementing the adaptive management strategy can be determined by the criterion of improving the quality of education, the individual educational outcome of the graduate as the ratio between the actual level of competencies acquired by him or her and the normative competencies, established by the regulatory educational documents for this educational specialty, specialization.

Complexity Leadership Theory: A Conceptual Model for Christian Higher Education

Christian higher education is under pressure to thrive in the social, political, financial, and educational environments. Resources are limited and budgetary constraints force employees to do more with fewer resources. The danger is that morale from the employees decrease, which flows through to student success and satisfaction. Complexity Leadership Theory (CLT) can be a leadership framework to understand how relationships between employees influence organizational outcomes and vice versa, thereby improving effectiveness and efficiency of available resources. The proposed conceptual model of CLT can be used as a framework to improve structures, decision-making and resource management in higher educational institutions.

Inclusive leadership and extra-role behaviors in higher education: does organizational learning mediate the relationship?

PurposeBuilding on social exchange theory and relational leadership theory, this paper proposes a model of inclusive leadership in higher education institutions. Together with an attempt to examine the impact of inclusive leadership on extra-role behaviors of academic staff, the paper aims to test the intervening mechanism of organizational learning among the aforementioned relationships.Design/methodology/approachData were collected from 227 academic staff working in the Palestinian higher education institutions. Partial least squares (PLS-SEM) analysis technique was utilized to examine the hypotheses.FindingsThe findings reveal that inclusive leadership exerts a positive effect on extra-role behaviors (organizational citizenship behaviors and innovative work behaviors) in the Palestinian higher education setting. Moreover, the findings show that organizational learning plays a significant mediating role among the relationships examinedPractical implicationsAcademic communities are increasingly diverse. This diversity requires a work environment in which employees take on additional work roles. In response to this diversity, managers of higher education institutions should be concerned about the roles and practices of inclusive leaders. In addition, higher education institutions need to be learning organizations since this would help to mitigate this diversity and create a working atmosphere characterized by continuous learning, collaboration and dialogue.Originality/valueIn higher education, most of the literature on inclusive academic leadership is mainly theoretical. Furthermore, organizational learning in higher education research is based on anecdotal perspectives (Dee and Leišyte, 2016). To this end, this paper is novel, as it is one of few studies to empirically investigate inclusive leadership and extra-role behaviors via organizational learning in a non-western academic context.

ОБГРУНТУВАННЯ МОДЕЛІ ФОРМУВАННЯ КОМУНІКАТИВНОЇ КОМПЕТЕНТНОСТІ ЗВ’ЯЗКУ В МАЙБУТНІХ МЕНЕДЖЕРІВ У ЗАКЛАДАХ ВИЩОЇ ОСВІТИ

У статті здійснено теоретичне й методичне обґрунтування розроблення моделі формування комунікативної компетентності зв’язку в майбутніх менеджерів у закладах вищої освіти; удосконалено понятійно-категоріальний апарат дослідження комунікативної компетентності зв’язку в майбутніх менеджерів – “інформаційної безпеки у сфері освіти, науки й інноватики”, “інформаційне суспільство наукових знань”, “комунікативна компетентність”; обґрунтовано критерії, рівні формування комунікативної компетентності зв’язку в майбутніх менеджерів у запропонованих організаційно-педагогічних умовах закладів вищої освіти.

TOTAL QUALITY MANAGEMENT IN MOROCCAN UNIVERSITIES : READING IN THE REALITY OF PRACTICE IN THE LIGHT OF INTERNATIONAL EXPÉRIENCES

In Morocco, there is a crisis that has not yet found its way to serious and decisive treatment, which is the output crisis of the higher education system. Though the successive public policies seek to contain correctional projects and initiatives, they have not made the difference, and have not set out effective and efficient tracks in developing mechanisms for evaluation, development and reconstruction, to produce educational and learning outputs that contribute to the real takeover of the State's development aspirations. The weak capacity of Moroccan universities to respond rapidly to the global, economic, cultural and technological variables imposed by globalization and securing the conditions for social, economic, political and security stability of the state, requires bypassing through advanced science-based treatment of quality and value of achievement. The issue of total quality management in higher education institutions may be raised by including international experiences that have succeeded to curb the regulatory and administrative failure of its educational institutions, to enhance the chances of Moroccan universities to transfer higher education in Morocco from traditional measure to modern measure by applying quality control standards in management, planning and implementation, in accordance with a strategy that is supported by the State and the University.

A study on awareness of bibliographic management software for the academic writing activity in higher education

Academic writing has become a necessary activity in the higher education institution (HEI). Although various supporting academic writing tools are widely available, they are not fully utilized by the HEI’s academic community. The purpose of this study is to present the current understanding of the awareness, perceptions, and preferences of the academic community at HEI on the use of a Bibliographic Management Software (BMS). The approach used in this study is a quantitative analysis using a questionnaire. A total of 144 academic community from various HEI in Indonesia were involved in this research. This study’s findings indicate that the awareness of the academic community in Indonesia regarding BMS is still low. Their ignorance of the existence of BMS affects their awareness of the use of BMS. However, most of the academic community showed a preference to continue using BMS when they found the benefit of using BMS. This study can be useful for HEI management to promote BMS to their academic community and for BMS service providers to increase promotion and service satisfaction.

The Market Functioning of Polish Higher Education Institutions in the Context of the Implementation of the Concept of Social Responsibility

Abstract The evolution in the sector set new tasks for Higher Education Institutions (HEIs)*, where — in addition to educational activity — their cooperation with other entities is assumed, which will make it possible to take up contemporary challenges. One of these is University Social Responsibility (USR)*, the popularity of which is growing; however, this area is not sufficiently recognized in the relevant literature. This fact was an important premise for undertaking research to assess the current state of the higher education sector in the context of the implementation of the concept of social responsibility. The purpose of the paper is to show students’ opinions on the implementation of USR by HEIs and their knowledge of SR. The author’s intention is to present the results of her own research. The material obtained in the course of the survey showed that the symptoms of the adaptation of the concept of Social Responsibility (SR)* to HEI management were identified, but the degree of their involvement in this area is insufficient, as is the level of students’ knowledge in the field of SR. The exploratory research referred to in this article is an introduction to a broader scope of research.

ВИБІР МАРКЕТИНГОВОЇ ПОЗИЦІЇ ЗАКЛАДУ ВИЩОЇ ОСВІТИ НА РИНКУ ОСВІТНІХ ПОСЛУГ

Introduction. The paper represents a conceptual framework or positioning higher education institutions (HEI) in the educational services market. The process of choosing the marketing position of a higher education institution in the educational services market is considered. The directions and opportunities of strengthening the competitive position of HEI in the market of educational services and the choice of such a marketing position that will provide them with sustainable competitive advantages are identified. The purpose of the article is substantiation of theoretical principles and development of practical recommendations for choosing the marketing position of a higher education institution in the market of educational services. Results. It is proved that one of the important factors of the higher education quality assurance is to ensure effective marketing positioning of HEI in today's highly competitive education market. It is substantiated that strengthening the competitive position of HEI in the educational services market by choosing the appropriate marketing position will provide them with sustainable competitive advantages. The basic principles of the HEI positioning process in the educational services market within the concept of STP-marketing are determined. It is proved that the effectiveness of the HEI activity management and the strengthening of its competitive position in the educational services market will depend on the correctness of the positioning strategy choosing. Conclusions. It is substantiated that the positioning strategy of the HEI should be coordinated with the set of marketing tools as a whole and with its separate elements. The role of HEI branding in the process of its positioning is shown. The main channels of communication and ways to promote the HEI brand are considered. It is determined that the distinguishing feature of the HEI promotion is the simultaneous activity in two markets - the educational services market and the labor market. It is proved that the goals of branding and the results of HEI positioning should be determined taking into account the positions and needs of their stakeholders. It is found out that the promotion of the HEI brand, and the advertising and information support of the HEI representation in the information space should be based on the full range of media usage. It is shown that the marketing approach implementation in the HEI management system is based on the use of promotion tools, contributing to the consumers positive opinion formation, providing further demand for educational services and attracting new consumers. Key words: higher education institution, marketing, positioning, educational services market, branding.

Current Issues and Problems about the Quality Improvement Faced by Management in Higher Educational Institutions

Higher education plays a vital role in the community and the universities are the backbone of the higher education system. Management is an important part of higher education; to survive. The administration of higher education is considered essential to achieving economic progress, political stability and peace. . In this research the researcher found the current challenges facing administrators to maintain the status of higher education in public and private universities. The objectives of the study were to identify the issues and problems faced by management to maintain the quality of higher education at the university level, to identify the importance of quality in the management of higher education, to help in updating our universities for best meeting future demands, and to suggest the possible solutions of current issues and problems to improve the quality of higher education management.
 The qualitative approach was used as a research methodology in this study. Five universities from Lahore were selected for observing the current issues and problems about the quality of higher education management.
 Data were collected through interviews. The vice-chancellors, registrars, controllers, treasurers and heads of human resource departments of these universities were selected for interviews. Interview protocol was used for the collection of data. 
 The results were analyzed with the help of initial codes and broad categories It was concluded that it is necessary for the quality of higher education, to boost up higher education management. It was also determined that all the universities management almost is trying to improve their abilities towards academic matters under the umbrella of Higher Education Commission(HEC). The researchers recommended that by removing the current issues and problems concerned to the management in the universities should be mobilizing financial, technical, human and social resources for enhancing the quality of education, and for facilitating the reform process initiated within these institutions.

Textual analysis of university mission statements in East Asian world-class universities

PurposeThe management of higher education institutions (HEIs) is undergoing a period of rapid development around the world and particularly in Asia. Competing forces of neoliberal decentralisation, increased government oversight, internationalisation and regionalism are creating difficulties for managers and stakeholders alike. This paper aims to look at the ways in which universities have institutionalised their strategies for coping with these forces, in the form of their mission statements (MSs), particularly within an East Asian context.Design/methodology/approachSeveral major international university ranking tables were used to compile a list of “world class” institutions in East Asia. Those with available MSs in English were examined for reference to factors existing within the literature, as well as those which were not previously identified.FindingsEast Asian universities placed a high degree of emphasis on aspects related to university management, as well as social, cultural and historical foci. Far less emphasis was placed on aspects such as engagement of stakeholders and inclusion.Originality/valueThe paper draws on previous research from other regions and attempts to provide some insights into the particularities of higher education in East Asia from a management perspective.

Top Management Support Functions in Higher Education Management Accounting Information Systems

The function of the management accounting information system is very important in universities, as it provides input to leaders for accurate decision making. Higher education leaders must listen more and provide good work management and require an accounting system to survive amid the heavy workload of lecturers that are not balanced with balanced wages. Accounting information systems can help universities expand their reach to remote locations, acquire new forms and workflows, and possibly change teaching patterns virtually. The management accounting information system is a collection (integration) of sub-systems/components, both physical and non-physical, which are interconnected and harmoniously cooperate to process transaction data related to financial matters into financial information. The purpose of this study was to determine the effect of top management support on the function of the accounting system. The unit of analysis in this research is the related sub-unit within the management of higher education institutions in South Sumatra-Indonesia. The results showed that top management support greatly influenced the function of the management accounting information system. The results of the study found that the life cycle of accounting information system development supports top management which includes planning, design, and implementation (top management support is conceptualized as the involvement and participation of top-level management of the organization in information technology/accounting information system activities on lecturer work reports, lecturer salaries and managers.

The Reality of Applying Knowledge Management Practices and Its Impact on Achieving the Quality of Higher Education in Jordan

This research aims to identify the reality of applying knowledge management practices and reveal their impact on achieving the quality of higher education in Jordan, and to identify the concept of knowledge management and the quality of higher education, and uncover knowledge management practices, and determine the components of applying knowledge management in higher education institutions. To achieve the research objectives, the researcher used the descriptive and analytical approach, relying on the questionnaire as the main tool for collecting research data. The research was applied to a sample consisting of (142) workers and those in charge of the educational process at Al-Balqa Applied University, who were chosen randomly. Among the most prominent results of this research is that there is an effect of knowledge management on higher education quality at Al-Balqa Applied University at the significance level (α= 0.05). As the results showed, one of the essential practices of knowledge innovation and creativity is that knowledge management encourages brainstorming to create new ideas and reveal tacit knowledge. One of the most important practices of applying the knowledge is that the university conducts tests on knowledge before applying it, while the essential practice of storing and distributing knowledge is that the university has many methods and means used to preserve knowledge. In light of the study results, the research recommends the need to pay attention to those in charge of the educational process and those working in it, support them and develop their capabilities, and work to implement the knowledge that it possesses through a specialized work team, and the necessity for the knowledge management to work on developing the creative vision of the employees at the university. Received: 3 November 2020 / Accepted: 3 January 2021 / Published: 17 January 2021

Modelagem do desempenho das instituições de ensino superior privadas: um estudo para o segmento de pequeno e médio porte

Por meio deste texto apresenta-se o resultado de um estudo pelo qual se propôs a investigar o desempenho das instituições de ensino superior privadas de pequeno e médio porte, sob a ótica da discussão de modelos organizacionais, por meio da elaboração e teste de um modelo robusto, com múltiplos fatores de influência sobre o desempenho organizacional, tais como orientação para o mercado, orientação para a aprendizagem, orientação empreendedora, liderança empreendedora, capital social e capital humano. O estudo contou com pesquisa quantitativa, utilizando uma amostra de 161 diretores e coordenadores de IES privadas de pequeno e médio porte do Estado de São Paulo, cujos dados foram tratados e analisados por meio de técnicas de análise multivariada. Concluiu-se que o desempenho das instituições de ensino superior privadas pode ser influenciado diretamente pela orientação empreendedora da instituição e indiretamente pela liderança empreendedora dos dirigentes.Palavras-chave: gestão de instituições de ensino superior; desempenho organizacional; empreendedorismo no ensino superior.

COVID-19 pandemic and the E-learning in higher institutions of education: Faculty of engineering and technology at Al-Zaytoonah University of Jordan as a case study

ABSTRACT Coronavirus (COVID-19) pandemics has spread rapidly around the world, sending millions of people into quarantine and lockdown. Based on that, the management of higher educational institutions had to use Internet technology in teaching as the only option to continue all the academic activities across all higher education institution worldwide. This paper aims to investigate how engineering students are coping with the e-learning methods adopted by Al-Zaytoonah University of Jordan during the pandemic. A total of 470 have participated in this study from the faculty of engineering and technology at Al-Zaytoonah University of Jordan. From the findings of the survey, it was clear that students are satisfied with the online teaching and learning instituted by Al-Zaytoonah University of Jordan, despite few identified challenges.

Компаративний аналіз видів організаційної структури управління закладом вищої освіти

The modern stage of modernization of both the national and the world higher education system necessitates the transformation of higher education institutions into entrepreneurial, innovatively active organizations that are able to quickly adapt to volatile changes in the external environment. In this regard, many issues require a new solution regarding the management of higher education institutions (HEIs), i.e.: ensuring the quality of higher education, training the personnel, appropriate to labor market, providing various educational services, ensuring the continuity of education, and improving the organizational and economic mechanism of management of HEI. From the point of view of the system approach, a HEI is seen as an open system, a mechanism for converting input information or resources into final products, where effective organization of internal processes becomes one of the most important ways to obtain its competitive advantages. Based on the analysis of the main properties of HEI as an open dynamic system, it is defined that the most important systemic characteristic of university is its organizational structure, which includes four main aspects: description of the structure of subdivisions and departments; connections between them and the external environment; information circulating on these connections; functions performed by structural units and departments. The article is aimed at studying various types of organizational structure of management of higher education institution, determining the specifics of their application in the activities of the university, which operates in an open informational and educational space. The main types of organizational structure of management of HEI, built on the classical principle, are distinguished; weaknesses and strengths of their application for the management of HEI are determined. It is proved that the organizational management structures, built according to divisional and matrix types, are promising, since only they are able to adequately and promptly respond to changes both in the internal and external environment of HEI. A list of requirements to meet the contemporary, effective organizational structure of a higher education institution is formed, the highlighted requirements are: optimality, operational efficiency, reliability, economic efficiency, flexibility and stability of the management system. The carried out study allowed to conclude that a higher education institution in the process of its life cycle should timely adjust its strategic goals of activity and make adequate changes to the organizational structure in accordance with the new conditions in which it functions.

Talent Management in Higher Education Institutions: Developing Leadership Competencies

This paper presents the development process of talent management in higher education institutions. Specifically, this study aims to identify clusters that best fit the leadership competency framework for those institutions. This study utilizes the qualitative approach via focus group discussion with the Leadership Competency and Instrument Committee in AKEPT, and also by interviews with academics in the public universities. The findings from the focus group discussion and interview demonstrate five clusters of leadership competency skills framework: personnel effectiveness, cognition, leading, impact and influence, and achievement and action. Within these clusters, issues were identified that need to be taken into consideration when selecting future leaders in higher education institutions. Based on the findings, a set of attributes were listed that can be adopted in the future to allow leaders of higher institutional education to enhance their sustainability performance. This paper provides an understanding to interested parties on the attributes of good leaders for higher education institutions.

Development of sustainable waste management in higher education institutions

<abstract> Despite the various initiatives being employed for fostering sustainability to globally achieve Agenda 2030, the understanding of the Higher Education Institutions (HEI) practices, discourse, and management remains limited. The present study identifies and quantifies the development of sustainable practices for HEI. It is an exploratory cross-sectional study conducted in 2014 at King Abdul Aziz University (KAU) to identify knowledge, attitudes, and behaviour concerning waste management and what could be done to develop sustainable practices at the campus. The study population comprised of academic and non-academic staff of KAU recruited through random sampling technique. The data was collected through two closed-ended questionnaires and analyzed using IBM Statistical Package of Social Sciences software (SPSS) version 20. The study's findings showed that waste management (WM) would improve KAU's reputation at local, national and international levels resulting in improved regulatory compliance. The results also reflected that environmental pollution caused by the emissions from the energy used and the materials consumed could considerably be reduced by the effective technical measures taken by the organization. The study concluded that sustainability in universities could be achieved when HEI works to inform citizens; there still is a long way to be at par with the European counterparts. </abstract>