Business Management Research Articles

Analisis Efektivitas Penggunaan E-Wallet dalam Pembayaran Digital Bagi Mahasiswa Program Studi Manajemen Bisnis Syariah UMSU

This research aims to determine the motives, impacts and experiences of FAI UMSU Sharia Business Management students in using E-Wallets for Digital Payments. Based on the results of observations and interviews based on this title, researchers found that there are many factors that influence students to use E-Wallets for digital payments, including: promos, ease of use, service features, security of the e-wallet digital product. Almost all provinces in Indonesia have touched digital e-wallet applications (OVO, Gopay, Link Aja, Flip, DANA, Shopeepay and so on). E-wallet users are increasing rapidly and are widely used by various groups, including students. Although e-wallet service providers offer a variety of products, not all of them are used by students. E-wallet is a digital payment transaction method that includes features such as balance top-ups, bill payments, inter-bank transfers, money withdrawals, and so on. The use of digital e-wallets is still dominated by payments for online transportation transactions, purchases via e-commerce, and food and beverage delivery services. Security is also one of the factors that makes students interested and interested in using E-Wallet. Meanwhile, the existence of a security verification system makes consumers feel protected regarding the security of their personal data information when using E-Wallet. One of them is by launching fingerprint and facial verification features to validate every transaction.

Relevance Of Managerial Accounting In Financial And Budget Management

In the business environment, the present work aims to point out the role of Management Accounting in the management of the company, defined as a fundamental tool in the decision-making process within organizations. To analyze the information generated that helps managers achieve organizational objectives, answers to the following problem were sought: what are the benefits of adopting Management Accounting in business management? In search of an answer, the objective was to identify the benefits of Management Accounting within the business management model. The methodology used in this work was field study and bibliographic research. Through a structured interview, 10 questionnaires were applied, consisting of 8 objective questions, directed to accountants and administrators or professionals responsible for management, in companies from different market branches. For the survey of the company's practical information to be confronted with the theoretical knowledge related to the subject. The results showed that Management Accounting together with management is fundamental in the decision-making process

Digital game-based learning: economic principles and systems in the context of multimodal mediarhetoric of videogame cybertexts

Introduction. Modern methods of teaching economics should take into account the high degree of media involvement of a person and include innovative forms of media-textual support of educational practices. Due to their original semiotic structure and effective rhetorical possibilities, video games contain special educational potential. The main purpose of our research is to investigate strategies for integrating video game cybertexts into the practice of teaching economics at different educational levels. Materials and Methods. Methodologically, the study is based on the multimodal approach to understanding the semiotic structure of video games by J. Hawreliak and W. Toh, as well as the procedural-rhetorical optics of interpreting the medial nature of video games by I. Bogost and simulation theory by G. Frasca. In the practicalpedagogical dimension, the work is based on M. Prensky's Digital Game Based Learning methodology, and a classification approach and comparative analysis method are applied. Results. The multimodal structure of video games forms special semiotic ensembles capable of broadcasting information in a multitude of sign modes. Most economic games are virtual simulations of business and resource management. The disadvantages of the architectonics and nature of their simulations include: reductionism, algorithmicism, unrealistic behaviour of economic agents and temporal inauthenticity. The comparative analysis of empirical results demonstrates that the use of video-game cybertexts led to a noticeable increase (especially among students) in the degree of interest in learning the basics of economics and financial literacy. At the end of the experiment there was a significant (58-61%) increase in positive attitudes towards video games as educational cybertexts, the vast majority of students (87-92%) recognised the methodological DGBL-integrations as useful for them. The results of the qualitative test of knowledge test indicate a rather high (72-81%) efficiency of studying a number of thematic sections of economics and financial literacy on the basis of DGBL methodology. Conclusion. It is recommended to include sections (first of all, on competence-based study of business strategies and resource management) based on the study of videogame cybertexts in the working programmes of disciplines on economic topics for higher and additional professional education systems. To increase the effectiveness of educational practices, it is necessary to accompany the educational work with video games with specialised software with methodological orientation.

Business taxes, management delegation, and growth

We examine the interaction between agency issues and business taxation in a growth model with an endogenous market structure. Agency issues arise from two types of management delegation: day-to-day production and research and development (R&D) activities. We calibrate the model to the US economy. A reduction in profit tax fosters business dynamics, R&D investments, and income growth in the short and medium term but hampers long-term growth. Lower-quality governance dampens short-term income gains and amplifies long-term growth losses. Additionally, we compare the effects of profit tax cuts with those from dividend and executive income tax cuts. Our analysis includes a welfare and inequality evaluation of profit tax reforms.

Analysis of Business Licensing Management Through Online Single Submission Risk Based Approach for Limited Liability Companies

In managing risk-based permits in Indonesia, there is a gap between das sollen (PP Number 5 of 2021 is the basis for carrying out Risk-Based business licensing) and das sein (the phenomenon of PTs which are often hampered in processing OSS RBA permits). This research aims to find out the regulations regarding processing business licensing through a risk-based online single submission risk based approach (OSS-RBA), analysis of Limited Liability Companies having difficulty in managing risk-based electronically integrated business licensing and efforts to resolve the problem of Limited Liability Companies making it difficult to process risk-based electronically integrated business licensing. This research is a type of normative juridical research that relies on primary legal materials (legislation) and secondary legal materials (literature studies). The results of this research: Regulations regarding the management of business permits through OSS-RBA are regulated in Government Regulation Number 5 of 2021 concerning Risk-Based Business Licensing. Analysis of limited liability companies having difficulty in processing risk-based electronically integrated business permits is due to overlapping regulations and the absence of implementing regulations for implementing OSS RBA in the regions. Efforts to resolve the problem of limited liability companies which are difficult to obtain risk-based electronically integrated business permits, there are two, namely 1) the government must guarantee compliance with Law Number 40 of 2007 concerning Limited Liability Companies in conjunction with Law Number 11 of 2020 concerning Copyright in conjunction with PP No. 8 in 2021 based on the provisions of the statutory hierarchy and 2) the government must make a policy so that regulations implementing the RBA OSS are made in various regions.

Smoothly pass the parcel: implementing the theory of swift, even flow

This research examines the application of the Theory of Swift, Even Flow (TSEF) by a distribution company to improve the performance of its processes for parcels. TSEF was deployed by the company after experiencing lean improvement fatigue and diminishing returns from the time and effort invested. This case study combined quantitative and qualitative approaches to develop a good understanding of the operation. This approach enabled the business to utilise Discrete Event Simulation (DES), which facilitated the implementation of TSEF. From this study, the development of a novel DES application revealed the primacy of process variation and throughput time, key factors in TSEF, in driving improvements. The derived DES approach is reproducible and demonstrates its utility with production improvement frameworks. TSEF, through the visualisations and analysis provided by DES, broadened the scope of improvements to an enterprise level, therefore assisting the business managers in driving forward when lean improvement techniques stagnated. The impact of the research is not limited to the theoretical contribution, as the combination of DES and TSEF led to significant managerial insights on how to overcome obstacles and substantiate change.

A Financial Analysis and Valuation of Home Depot

This study aims to research and analyze the firm’s valuation of Home Depot by exploring the company’s background and recent events, evaluating company performance, forecasting future development, and discovering the firm’s strategy and risk. The performance evaluation uses liquidity, solvency, and profitability to assess the firm operations and use of resources. The additional valuation adopts current and next year’s forecast financial data to measure the company’s EPS and revenue growth rate, P/E, PEG, and GP/A ratios. The results show that Home Depot has high liquidity, high profitability, and low solvency from its operational performance, as well as a high long-term valuation forecast in the home improvement retail industry. This consequence implies that Home Depot may have efficient business management and sound financial health by effectively meeting short-term obligations and using assets to generate revenue. Meanwhile, the company may also pose several risks, including an unstable economic environment, difficulty meeting long-term obligations, the continued decline in annual gross margins and ROIC, and potential stock overvaluation for investors.

Market orientation, integrated marketing communications, and small and medium-sized enterprises (SMEs) performance: A comparison between developed and developing economies

Drawing on dynamic capabilities theory, the study aims to contribute to the existing literature by investigating the mediating role of integrated marketing communication (IMC) in the relationship between market orientation (MO) and customer-related and market performance. Specifically, it focuses on understanding how IMC operates as a strategic tool for small and medium-sized enterprises (SMEs) in the international environment. The research uses data from 422 SMEs and large firms in both developed and developing economies. Hypothesis testing was conducted using structural equation modelling (SEM). The results show that IMC, as a dynamic capability, enhances the positive impact of MO on customer-related and market performance in both developed and developing economies. The firm's size moderates this mediation effect; however, the moderation varies depending on the economy type. In the developing economy, IMC mediation is stronger for SMEs than large firms, whereas in the developed economy company size doesn't impact IMC mediation. This research contributes to the marketing communications and business management theory, particularly by expanding the knowledge of the unique context of SMEs in developing economies. The practical implications of the study are particularly relevant for SMEs managers operating in diverse economic contexts, providing actionable insights that can inform decision-making and marketing strategies for SMEs.

How Does the Green and Non‐Green Star Moderate the Effect of Hotel Environmental Strategy on Sustainable Awareness and Green Employee Behavior?

ABSTRACTThe objective of this research is to determine the effects of hotel environmental strategies on sustainable awareness perception and green employee behavior in the hospitality industry. The moderator role of the green star practices in the relationships between the variables has also been searched. The study data have been obtained from the employees of five‐star hotels in Antalya, Türkiye. SPSS package program and Smart PLS were preferred in examining the relationships. As a result, significant relationships have been determined, and the green star practices moderate the relationship between them. Besides, the moderator role of green star practices has been analyzed, and this is the main difference of this research from the other hospitality studies in the literature. In the light of the research results, it can be stated that hotel business managers should empower their employees on green behaviors by increasing their motivation for a sustainable hospitality sector.

Legal Policy Recommendations for Fostering Green Business Development: A Case Study of Enterprises in Vietnam

Green growth is one of the development trends many countries worldwide aim for Vietnam; green growth is also gradually becoming inevitable. However, businesses are among the critical subjects contributing to green growth and are still not interested in this trend. Objective: The article aimed to identify the key factors affecting green business development and proposed legal policy implications for green business development. Methodology: The author applied quality and quantitative methods; based on the study goal, the author surveyed 800 managers of green enterprises in five provinces and three cities in Vietnam and used structural equation modelling based on the quantitative research method. Result: The findings explored five critical factors affecting green business development: (1) financial capacity, (2) corporate culture, (3) leadership and business management capacity, (4) mechanisms and policies of the government and localities, and (5) the interaction of components in the business ecosystem. This comprehensive set of recommendations provides a strategic roadmap for Vietnam to foster green business development through effective legal policies. Conclusion: The article's contributions proposed recommendations to management agencies in developing and implementing mechanisms and policies to support and promote businesses to build in a green direction. Implementing these legal policy recommendations can significantly enhance the development of green enterprises in Vietnam. Unique Contribution: The novelty of this study was to supplement and complete the system of criteria for evaluating green business development, which is also the basis for businesses to recognize the effectiveness of current activities. Key Recommendation: From the above results, the author proposed to establish green financing programs, including low-interest loans, grants, and subsidies for green business initiatives to make improvements in each stage of the production process to increase efficiency while minimizing negative impacts on the environment.

Digital marketing and small and medium-sized enterprises’ business performance in emerging markets

Purpose This study aims to investigate the comprehensive conceptualization how digital marketing and its adoption increase the productivity of small and medium-sized enterprises (SMEs), as well as the impact of technological orientation, customer relationship management and digital marketing on SMEs’ business performance in emerging markets (EMs). Design/methodology/approach Anchored by social network theory, 178 SMEs were conveniently drawn from the National Board for Small Scale Industries now Ghana enterprise agencies in Ghana. The hypotheses were analysed using the SPSS package tool, and structural equation modelling was used, as well. Findings This study reveals that the conceptualization and adoption of digital marketing positively affect the performance of SMEs’ business management in EMs. In addition, a positive moderating effect of dynamism is observed in the relationship between digital marketing and SMEs’ business performance. Research limitations/implications This study focuses only on SMEs from the Greater Accra and Ashanti regions of Ghana as an EM, and it proposes priorities for future research streams in both developed and emerging countries. Practical implications The findings encourage SMEs to develop quality digital marketing technologies, good customer relationships and technological orientation and customer relationship management competencies in EMs to maximise profit. Originality/value This paper fills considerable knowledge, evidence and contextual gaps in the literature on SMEs, entrepreneurship and marketing in EMs by presenting a comprehensive overview of how SMEs can use digital marketing in an EM context to achieve the following: customer acquisitions, satisfaction and retention; increased profitability; quality service delivery; value creation; and cost reductions.

The Impact of Entrepreneurship Education and Motivation on Entrepreneurial Intentions: Creativity as a Mediating Factor

This study explores the impact of entrepreneurship education and motivation on students' entrepreneurial intentions, with creativity serving as a mediating factor. The research adopts a quantitative approach, focusing on how these elements influence entrepreneurial interest among students in an entrepreneurship study program. The findings indicate that both entrepreneurship education and motivation have a direct and significant impact on students' entrepreneurial intentions. However, the study also reveals that while entrepreneurship education and motivation are crucial, their effect on creativity does not show a significant direct influence. Nonetheless, creativity does play an important indirect role, mediating the relationship between entrepreneurship education, motivation, and entrepreneurial interest. These insights can be valuable for educators and lecturers, highlighting the need to guide and inspire students not only in gaining knowledge but also in fostering a genuine interest in business management. This approach ensures that students are equipped with the necessary skills and motivation to pursue and develop their own business ventures, thereby enhancing their entrepreneurial potential.

Digital forensics and business management: The role of digital forensics in investigating cybercrimes affecting digital businesses

Digital forensics and business management: The role of digital forensics in investigating cybercrimes affecting digital businesses

Advanced method for solving the transportation problem

Transportation problem is one of the predominant areas of operations research. It is a type of linear programming problem designed to minimize the cost of distributing a single product from m sources to n destinations. Transportation problem is widely used as a decision making tool in different fields such as engineering, business management and many others. These types of problems can be solved by general network methods. In this paper The Advanced Method for Solving the Transportation Problem (AMSTP) is proposed to find initial basic feasible solution and optimal solution of transportation problem and compared its results with other existing methods.

Цифровий менеджмент як сучасний тренд розвитку підприємства

The article highlights digital management as a modern trend in enterprise development. The study’s authors noted that digital management is based on aspects of society’s modern technical and economic development and modern creative approaches to managing enterprise business processes. The main directions of the development of digital management are outlined. To study the possibility of improving the digital management system at the enterprise, it is recommended that an assessment be carried out using the point method. Attention is focused on the fact that the assessment of digital management should be carried out in the context of management functions: planning, organization, coordination, motivation, and control. The analysis showed that the functions of planning, organization, and coordination of the accounting system of the studied enterprise function better than motivation and control. It is established that digital management is formed based on a knowledge society, information use of components used in the so-called “smart society”. In turn, enterprises’ information and digital development is based on information resources. The importance of information and digital management lies in its emphasis on digitalization, which is determined by specialists’ competence, qualifications, and ability to solve complex computerization problems. It is determined that the main problem of digital management is that it needs to be sufficiently automated and developed to function independently without the participation of managers. In addition, any changes in digitalization algorithms require the involvement of many specialists, making the automation process even more complex than business processes without its participation. A sufficient level of qualification and enough specialists who can solve these problems promptly do not allow you to create perfect software shells for business management. The publication identifies the tasks that need to be solved to create a unified system for automating business processes and the parameters that allow compiling algorithms for the digitalization of business management. Keywords: digital management, digitalization, information resources, information systems, effect.

Tacit knowledge sharing in a Lebanese family business: the influence of organizational structure and tie strength

PurposeThis study explores the influence of organizational structure on relationship formation and tacit knowledge sharing within a family business context.Design/methodology/approachUtilizing a single case study approach, data were collected through interviews and questionnaires from 12 participants at a family-owned advertising and communication firm in Beirut, Lebanon.FindingsThe research highlights the critical role of organizational structure in enhancing organizational effectiveness through knowledge transfer. It underscores how both intraorganizational and interorganizational ties influence knowledge sharing processes and demonstrates the varying impacts of tie strength on tacit knowledge distribution.Originality/valueThis paper contributes to the literature by examining the interdependence between organizational structure, tacit knowledge transfer and tie strength in family businesses. By analyzing these elements across internal and external boundaries, the study offers a fresh perspective on network dynamics. The research highlights that traditional definitions of network ties may not fully capture the unique environment of family firms, where structural nuances impact knowledge sharing and performance. Practically, the findings provide actionable insights for managers to design organizational structures that optimize tacit knowledge flow, fostering innovation and competitiveness. This work challenges existing frameworks and offers guidance for improving knowledge management in family businesses, supporting sustainable growth and success.

Трансформація готельно-ресторанного обслуговування в умовах цифровізації

The article is dedicated to exploring the unique aspects and primary trends in the digital transformation of hotel and restaurant services. It has been demonstrated that the increasing competition, the drive for operational efficiency, and the enhancement of customer service quality are key drivers for the adoption of digital technologies in the hotel and restaurant industry. Understanding and meeting evolving consumer expectations, such as the preference for online ordering, swift transaction processing, and personalized service, is also crucial in this digital shift. It has been established that under the influence of digitalization processes in all spheres of life, modern restaurants are actively implementing digital technologies, which allow the automation and optimization of most operational processes. Despite the growth of digital activity, domestic restaurants have yet to achieve the same pace of digitalization as other industries or similar enterprises in specific global contexts. This is evidenced by the insufficiently high share of electronic sales (about 12%) and the low implementation of BIG DATA technologies (8.9%) in the management and analytics of hotel and restaurant businesses. Research has revealed that several digitalization tools are being rapidly integrated into restaurant services, including digital marketing, the development of digital food delivery platforms (FoodTech), automated management systems, and interactive technologies. The digital transformation of business processes in food service establishments not only enables swift adaptation to market changes but also significantly enhances the competitiveness of the restaurant business. It is argued that the effectiveness of hotel and restaurant service digitalization processes depends on the choice of the most optimal balance between software tools and digital instruments and the authentic characteristics of each restaurant, the target customer base, their tastes and preferences, and the image strategy of positioning in the food service market. Keywords: digitalization, digital tools, hotel and restaurant business, automated management systems, digital transformation of hotel and restaurant services, digital marketing.

Managing digital records within Nigeria's regulatory framework

Nigeria has a complicated legal and regulatory environment. This complicated history brings to mind the oft-quoted Biblical phrase, “There was no king in Israel, and every man did what was right in his own eyes.” (New King James Version Bible, 1982 Judges 17:6) As the technological landscape began to change, strong legislative frameworks are now required to guarantee the security, accessibility, and integrity of digital information. Since enacting the Nigeria Data Protection Regulation (NDPR) in 2019, and the subsequent passing into law of the Nigeria Data Protection Act (NDPA) 2023, and establishing the Nigeria Data Protection Commission (NDPC), Nigeria has reached landmark milestones in Nigeria's journey toward improving data protection and privacy. This paper provides a comprehensive analysis of the recent developments in Nigeria's data protection landscape and implications for digital records management in government agencies and businesses. This paper further tries to examine the implications of these developments for digital records management within Government Agencies and Businesses. It will also provide a brief history of digital records in Nigeria. Furthermore, it will analyze key provisions of the NDPA and the NDPC's strategic priorities and identify opportunities and challenges for aligning records management practices with the new framework. The paper also reviews the relationship between records management and organizational credibility in Nigeria, discussing how proper record management is crucial for the credibility of public institutions and organizations in Nigeria. Additionally, it attempts to show the benefit of data-driven regulatory approaches to assist organizations in navigating Nigeria's complex regulatory landscape. This paper offers recommendations for businesses, agencies, and regulators to utilize the NDPA and its strategies to enhance the adoption of digital records management. The methodology for selecting and analyzing sources involved a comprehensive literature review and policy analysis, focusing on key legal documents, academic articles, and reports from relevant agencies.

Effects of Entrepreneurship Training, Digital Innovation, and Social Capital on Business Sustainability in the Creative Industry Sector

This study investigates the impact of Digital Innovation, Entrepreneurship Training, and Social Capital on Business Sustainability within the creative industries sector. Utilizing a quantitative research approach, data were collected from 150 business owners and managers using a structured questionnaire with a five-point Likert scale. The data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS 3) to test the proposed hypotheses. The results reveal that all three factors—Digital Innovation, Entrepreneurship Training, and Social Capital—have positive and significant effects on Business Sustainability. Specifically, Social Capital emerged as the strongest predictor, followed by Digital Innovation and Entrepreneurship Training. These findings underscore the importance of embracing digital technologies, investing in entrepreneurial education, and cultivating strong social networks to enhance the sustainability of creative enterprises. The study provides valuable insights for practitioners, policymakers, and educators in the creative industries, offering practical strategies for fostering long-term business success.

Factors Influencing Interest in Applying for Ultra-Micro Financing for Female UMK Entrepreneurs in the Special Region of Yogyakarta

Micro, small and medium enterprises (MSMEs) are the pillars of the Indonesian economy. Its contribution to the national economy is enormous. This sector is known to be the largest provider of employment opportunities and an important player in local economic development. To develop a business, capital and good management are needed, but there is still a lot of capital that has not been touched by bank financial institutions. Microfinance Institutions (LKM) in Indonesia are financial institutions whose function is to help the activities of Micro, Small and Medium Enterprises (MSMEs) to progress further. This research aims to analyze the factors that influence interest in applying for ultra-micro financing for female micro-small entrepreneurs in the Special Region of Yogyakarta. The research was conducted using descriptive qualitative research methods with primary and secondary data. Primary data was obtained through a questionnaire survey of female micro business actors who received financing from Mekar Madani, Gramindo and Amartha with a sample of 60 people taken purposively. Research results using a regression model. The t test and f test show that accessibility, interest rates and economic needs have a positive effect on interest in applying for ultramicro financing with an R value of 0.315, 0.279 and 0.390 respectively and a significance value of <0.05 based on the simultaneous test (f test), variables of accessibility, interest rates and economic needs together have a positive influence on the increasing interest of female MSEs in applying for ultramicro financing with an R value of 0.526 and a significance value of <0.05.