Management Commitment Research Articles

Human resource records management culture and privacy control in Ghana: the roles of employee experience and top management commitment

Purpose The purpose of this study was to investigate the roles of employee experience and top management commitment in the relationship between human resource (HR) records management culture and HR records privacy control in organisations in Ghana. Design/methodology/approach Structural equation modelling was used in analysing the data. Following the specification of the model, three main types of analyses were carried out. They were reflective measurement model analyses to test reliability and validity; formative measurement model analyses to test redundancy, collinearity, significance and relevance of the lower-order constructs; and structural model analyses to ascertain the explanatory and predictive powers of the model, significance of the hypotheses and their effect sizes. Findings The study confirmed that communication, privacy awareness and training and risk assessment are dimensions of HR records management culture. Concerning the hypotheses, it was established that HR records management culture is related to HR records privacy control. Also, the study showed that employee experience positively moderated the relationship HR records management culture has with HR records privacy control. However, top management commitment negatively moderated the relationship HR records management culture has with HR records privacy control. Practical implications Organisations committed to the privacy control of HR records need to ensure the retention of their employees, as the longer they stay with the organisation, the more they embody the HR records management culture which improves the privacy control of HR records. For top management commitment, it should be restricted to providing strategic direction for HR records privacy control, as the day-to-day influence of top management commitment on the HR records management culture does not improve the privacy control of HR records. Originality/value This study demonstrates that communication, privacy awareness and training and risk assessment are dimensions of HR record management culture. Also, the extent of employee experience and top management commitment required in the relationship between HR records management culture and HR records privacy control is revealed.

The impact and adoption of emerging technologies on accounting: perceptions of Canadian companies

PurposeThis study aims to focus on the five most relevant and discursive emerging technologies in accounting (cloud computing, big data and data analytics, blockchain, artificial intelligence (AI) and robotics process automation [RPA]). It investigates the adoption and use of these technologies based on data collected from accounting professionals in a technology-developed country – Canada, through a survey.Design/methodology/approachThe study investigates the adoption and use of emerging technologies based on data collected from accounting professionals in a technology-developed country – Canada, through a survey. This study considers the said nature and characteristics of emerging technologies and proposes a model using the factors that have been found to be significant and most commonly investigated by existing prior technology-organization-environment (TOE)-related technology adoption studies. This survey applies the TOE framework and examines the influence of significant and most commonly known factors on Canadian firms’ intention to adopt the said emerging technologies.FindingsStudy results indicate that Canadian accounting professionals’ self-assessed knowledge (about these emerging technologies) is more theoretical than operational. Cloud computing is highly used by Canadian firms, while the use of other technologies, particularly blockchain and RPA, is reportedly low. However, firms’ intention about the future adoption of these technologies seems positive. Study results reveal that only the relative advantage and top management commitment are found to be significant considerations influencing the adoption intention.Research limitations/implicationsStudy findings confirm some results presented in earlier studies but provide additional insights from a new perspective, that of accounting professionals in Canada. The first limitation relates to the respondents. Although accounting professionals provided valuable insights, their responses are personal views and do not necessarily represent the views of other professionals within the same firm or the official position of their accounting departments or firms. Therefore, the exclusion of diverse viewpoints from the same firm might have negatively impacted the results of this study. Second, this study sample is limited to Canada-based firms, which means that the study reflects only the situation in that country. Third, considering the research method and the limit on the number of questions the authors could ask, respondents were only asked to rate the impact of these five technologies on the accounting field and to clarify which technologies are used.Practical implicationsThis study’s findings confirm that the organizational intention to adopt new technology is not primarily based on the characteristics of the technology. In the case of emerging technology adoption, the decision also depends upon other factors related to the internal organization. Furthermore, although this study found no support for the effect of environmental factors, it fills a gap in the literature by including the factor of vendor support, which has received little attention in prior information technology (IT)/ information system (IS) adoption research. Moreover, in contrast to most prior adoption studies, this study elaborates on accounting professionals’ experience and perceptions in investigating the organizational adoption and use of emerging technologies. Thus, the findings of this study are valuable, providing insights from a new perspective, that of professional accountants.Social implicationsThe study findings may serve as a guide for researchers, practitioners, firms and other stakeholders, particularly technology providers, interested in learning about emerging technologies’ adoption and use in Canada and/or in a relevant context. Contrary to most prior adoption studies, this study elaborates on accounting professionals’ experience and perceptions in investigating the organizational adoption and use of emerging technologies. Thus, the findings of this study are valuable, providing insights from a new perspective, that of professional accountants.Originality/valueThe study provides insights into the said technologies’ actual adoption and improves the awareness of firms and stakeholders to the effect of some constructs that influence the adoption of these emerging technologies in accounting.

A dynamic view of strategic innovation for sustainability: A longitudinal case study of a luxury fashion engineering company

In this article, we study how a luxury fashion engineering company strategically introduced sustainability‐oriented innovations (SOIs) over time through an in‐depth longitudinal analysis of a leading Italian business‐to‐business (B2B) firm. We apply a strategic management perspective to this first‐tier engineering manufacturer to bring new insights into how upstream firms deploy SOIs and to what effect, thus determining long‐term technological choices in the industry. We observe that such innovations evolved dynamically from the process dimension to the supply chain and, lastly, to the product dimension, thereby spanning explorational, procedural and communicational practices. We find that the company sustained significant growth over a decade while implementing its sustainability transition, thanks to three elements: a broad and wide‐ranging experimentation in all areas of the company, a continuous dynamic process of learning‐by‐doing and a commitment of the top management to prioritize new sustainable practices. The propositions developed from this case study can inform future strategic analysis and management of SOIs in other firms/industrial sectors.

Stress among Private School Teachers

The modern lifestyle is accompanied by a great amount of stress, and private school teachers are also not far from it. The workplace is also more stressful than it used to be. Stress among private school teachers is influenced by a multifaceted phenomenon. For the completion of this research, the predetermined objectives were set first. The objectives of this study were to analyze and address the factors contributing to stress among private school teachers in order to implement effective support mechanisms and promote overall well-being within the educational environment. Altogether, 19 respondents, among them 1 principal, 2 management committee members, and 16 teachers (8 from the basic level and 8 from the secondary level) of a private school in Solukhumbu, were selected purposefully. The data and responses were collected from management committee members, principal, and teachers through an open ended questionnaire, and the responses were interpreted and described qualitatively according to the defined objectives. Maslow's hierarchy of needs theory is interconnected in this study to understand stress among private school teachers and use appropriate remedies in a specific order, starting with basic physiological needs and progressing to higher-level needs. 16 respondents working as a school teacher in a private school were burdened with excessive tasks, responsibilities, and demands within their professional role. They were facing high teaching loads with numerous classes, subjects, and students to manage. They had very limited time for lesson preparation and other innovations. Strategies such as workload management, providing adequate resources, promoting work-life balance, and offering support for professional development can help alleviate the stress associated with work overload and enhance the quality of teaching and learning. Further, private school teachers in Solukhumbu were not getting the facilities of professional development opportunities like seminars, workshops, research, on-the-job training, and other soft skills workshops from the school administration. To address this issue, it would be essential for private school teachers, school administrators, and relevant stakeholders to collaborate and advocate for the importance of professional development. Additionally, government policies or initiatives that support and incentivize private schools to invest in teacher training and other professional development courses. The responses of all the respondents showed that job security and stability are big worries for them. The survey showed that private school teachers in Solukhumbu had a lot of uncertainty about job security and stability, which is creating stress for the teachers. The school management committee and school administrators should prioritize clear policies regarding employment terms, the school's future plans, bonuses, insurance, retirement plans, disability coverage, and other wellness programs. All 16 respondents from different backgrounds responded that teaching is stressful and sensitive enough to address cultural differences, language barriers, and varying learning styles, which requires extra effort from the teacher. The school management committee and administration should prioritize the pressure of the sociocultural sensitivity of diverse students to the teachers. Limited participation in decision-making can generate stress by undermining teachers' sense of professional value, autonomy, and job satisfaction. Addressing these stressors involves implementing effective feedback mechanisms by the concerned authorities that provide constructive insights, recognize achievements, and support teachers. Maslow's theory is a psychological theory that suggests teachers are motivated by a hierarchy of needs, starting with basic needs and progressing through safety, belongingness, esteem, and self-actualization. While Maslow's theory is primarily focused on motivation, it can be indirectly related to stress management. Implementing these recommendations requires the commitment of school administrators, policymakers, and educators to create a supportive and conducive environment for teaching and learning in private schools.

THE EFFECT OF LOCAL REVENUE COLLECTION ON IMPLEMENTATION OF UNIVERSAL PRIMARY EDUCATION IN KIBOGA DISTRICT. A CROSS-SECTIONAL STUDY.

Background: The study intended to investigate the effect of local revenue collection on the implementation of universal primary education in Kiboga district. Methodology: The study targeted a population of 71 respondents comprising of 6 district Technical Planning Committee Members, 5 Sub-county Executive Committee members, 6 Sub-county Technical Planning Committee Members, 6 head teachers, and 48 School Management Committee Members. Simple random sampling was used to select School Management Committee Members who were the main respondents. The analysis was conducted in SPSS. Results: In the study it was found that the majority of the respondents represented by 62% were male respondents whereas 38% of the respondents were found to be females with ages ranging from 20 years and above the study was carried out on a 5 Likert scale where 4.47 strongly agreed that schools do budgeting and 4.65 also agreed that schools constitute finance committees, 4.31 strongly agreed that school finance committees are fully functional 2.45 disagreed that budgeting in schools is participatory, 4.01agreed that schools implement budgets,4.39 strongly agreed that that school budgets are monitored in schools, and finally 4.21 agreed that schools evaluate budget performance. This totals an average mean of 4.10 strongly agreeing to the study. Conclusion: The study revealed that sub-counties in their local revenue budgets don’t cater to schools at all. Recommendation: District and sub-county councils should consider allocating local revenue to schools to supplement the capitation grant which is always inadequate to meet the school needs. This will help to solve the problem of lack of pupils’ lunch that has led to defying the UPE policy and presidential directive which criminalizes collection of any fee from parents.

Digital transformation under the governance of Palestinian banks

This study aims to understand and evaluate the impact of applying governance principles on digital transformation in Palestinian banks listed on the Palestine Stock Exchange. A questionnaire was distributed to 750 employees from the study population. It included four axes representing governance principles (board of directors’ tasks, board practices and conflicts of interest, disclosure and transparency, and risk management) and a fifth axe representing digital transformation. The study found a strong, statistically significant positive effect of applying governance principles on digital transformation in Palestinian banks. The results also showed the keenness of the boards of directors to discuss the commitment of bank management to implement the provisions and regulations of governance issued by the Palestine Monetary Authority. This helped in developing and approving the necessary policies for risk management and enhanced the effectiveness of oversight of the digital transformation system. This was reflected in increasing customer confidence in the banks’ performance and maintaining the interests of related parties. The study recommended the need to enhance the level of transparency and disclosure regarding governance performance and the progress of digital transformation in banks. It also recommended developing an integrated framework for analyzing and managing risks related to digital transformation. This assists in providing comprehensive training and development programs for practitioners to enhance their capabilities in the field of digital transformation and applying governance principles.

An integrated structural equation modeling and fuzzy qualitative comparative analysis model for examining green procurement adoption drivers

This research examines the factors that influence the implementation of green procurement in small and medium enterprises (SMEs), namely top management commitment, regulations, costs, pressure from consumers, and transformational leadership as moderation. The research employs a quantitative approach with 206 samples from the Indonesian SME industry. It utilizes Structural Equation Modeling (SEM) and Fuzzy-set Qualitative Comparative Analysis (FsQCA). The data set includes factors such as top management commitment, regulations, costs, consumer pressure, and transformational leadership as moderation variables. The results show that management commitment, regulations, costs, and customer pressure influence green procurement. The role of the moderating variable shows that transformational leadership only strengthens the influence of costs on green procurement and regulation on green procurement. Meanwhile, the influence of top management commitment to green procurement and customer pressure on green procurement shows that transformational leadership does not strengthen these variables. The research’s novelty lies in combining SEM and FsQCA to analyze the causal relationships among variables influencing green procurement in SMEs. It highlights the importance of understanding and effectively managing these relationships for organizations adopting green procurement practices.

Self-Governance in Condominium Housing in Tanzania

Despite the ever-growing preference of self-governance in a set of diverse, multi-unit buildings being built in cities around the world, scholarly discussion of how this form of housing is governed and potential inefficiencies with the self-governing since at least the 2010s in the context of countries of the global South is both limited and presented in anecdote. Reflecting on Ostrom’s (1990) common pool resources principles, the study aimed to highlight patterns of interaction; and to see whether commonly held views about self-governance are borne out in practice. A case study approach that involved surveys of condominium homeowners, and interviews with house management committee chairs or members, along with document review was applied. Findings showed underlying forces that preclude functional and sustainable self-governing communities are unsatisfactory participation and weak enforcement of house rules, which are in turn driven by conflicting interests among homeowners, the lack of adequate information, discrepancies in the legal mechanism, and ineffective dispute resolution mechanisms. These issues can give rise to serious damage to building fabrics and social cohesion, hence the emphasis on implementing plausible dispute resolution mechanisms, preparing guidelines and standards on how condominiums can be effectively governed and ensuring individual cooperate and free-riding issues are avoided. Understanding the behavior of individuals within a space for interaction is also crucial for self-governing institutions to function successfully

Why a strategic shift in action is needed to recognise and empower Indigenous plant pathology knowledge and research

Plant pathology researchers play a pivotal role in thought leadership and its translation to action regarding the recognition and demonstration of the value of Indigenous knowledge and science. For many scientists, navigating the space of Indigenous rights and perspectives is challenging. In pursuit of a cultural shift in research and development within the field of plant pathology, the 2019–2021 Management Committee of the Australasian Plant Pathology Society (APPS) undertook a review and modernization of the Society’s Constitution. The aim was to ensure its alignment with principles that foster inclusivity of Indigenous peoples in the development and implementation of relevant research projects impacting their communities. Additionally, a dynamic repository of guidelines and resources was compiled. These resources are designed to assist plant pathologists, while respecting and not superseding the guidance provided by local Indigenous researchers, practitioners, and advisors. The collective efforts of plant pathologists hold immense potential in championing Indigenous Peoples and their rights, steering the field toward a more inclusive and equitable future. This paper builds upon the thesis presented in the APPS Presidential Address at the Biennial APPS Conference in 2021, held virtually in lutruwita (Tasmania) on the unceded lands of the Palawa people. It underscores the potential impact when plant pathologists unite in advocating for Indigenous Peoples and their rightful place within the field.

Career management strategies and commitment among Chinese elementary school teachers

Career management strategies and commitment among Chinese elementary school teachers

A SECONDARY DATA ANALYSIS OF CRITICAL SUCCESS FACTORS FOR TQM IN SERVICE SECTOR

A business firm's ability to grow sustainably is based on the core management philosophy of Total Quality Management. TQM is being implemented by several critical success factors such as customer orientation, apex management commitment, training & education, continuous improvement, etc. In an organization, they are collectively referred to as CSFs of TQM. The presence of key CSF can enhance customer focus and quality performance, which will boost long-term survival and profitability.This study uses the Pareto analysis method where the researcher tries to identify the TQM CSFs in service industry with special reference to banking sector. In order to determine TQM CSFs, 33 research publications in all have been examined. The outcome of this investigation will definitely contribute towards the field of research and it offers a structure for conducting an empirical examination based on TQM practices in banking sector in India.

The experience of persons with disabilities as beneficiaries of Ghana's District Assemblies Common Fund.

Ghana's Disability Fund aims to build the capacity of persons with disabilities, particularly those outside of formal employment, to engage in livelihood generation activities as a way to reduce poverty. The objective of this paper is to investigate the kind of knowledge that exists on the District Assemblies Common Fund program, understand the experience of beneficiaries when they access the program, and examine the benefits on beneficiaries' livelihoods. The research consisted of five focus group discussions with 35 beneficiaries, key informant interviews with six member organizations of Ghana Federation of Disability Organizations, and interviews with eleven Disability Fund Management Committees members. This research found the experiences of beneficiaries on the program are varied yet the program on the whole has had a positive outcomes on their livelihoods. Persons with disabilities who participated in this study demonstrated knowledge of the program. Beneficiaries further described issues relating to the quality of purchased items, the procurement process, as well as reductions and changes to requested items. Disability-specific issues in accessing the funds were also noted. These limited the effectiveness of the Fund to meet its stated goals. The findings of the study can inform the Common Fund Secretariat efforts to improve the performance of the fund as well as the advocacy of the disability movement. The findings are also relevant to the design and implementation of other social protection programmes in low-and middle-income countries.

School-Parent Engagement on Stimulation Activities in Pre-Primary Schools in Kira Municipality in Wakiso District, Uganda

Stimulation activities are events that parents and other caregivers give to the children to support their cognitive, emotional, and physical needs right from birth onwards. For instance, playing and talking with them (even before children can respond verbally), and exposing them to words, numbers, and simple concepts while engaging in daily routines. Whereas School-parent engagement is where schools tend to create partnerships between themselves and the parents so that they are able to work together, most especially pertaining to their children’s education and holistic development. Schools can work with parents in making decisions, setting goals and attaining academic outcomes. This contributes to the enhancement of children’s holistic growth and development. This research study, therefore, aimed at examining school-parent engagement in Pre-primary schools in Kira Municipality, Wakiso District, Uganda which has remained a gap for long. The study used a descriptive cross-sectional survey design. Data was collected using both quantitative and qualitative instruments. These included; Focus group discussion guides, document analysis guide, observation checklist, and questionnaires. The respondents included; headteachers, Centre Management Committee (CMC) chairpersons, parents, and teachers. The findings of this study show that parents were not closely working with the school to stimulate children’s learning. Schools reported significantly lower levels of parents came in to check on their children’s books or to submit homework, or drop and pick a child from school. Parents were majorly coming in for meetings and any event that had been organised by the school or to pay fees dues. Three major recommendations regarding parent engagement in stimulation activities were given. These included; ensuring that parents understand what stimulation activities mean, the materials to use and their role in supporting their children’s learning. Then, it also suggested the best approach to ensure that stimulation activities are provided to the children both at Pre-primary school and at home for continuity of learning. The paper concludes by suggesting recommendations on the need for school-parent engagement to ensure that effective stimulation activities are provided at the Pre-primary schools. Thus, enabling children to receive integrated stimulation opportunities that are contextualised

Top Management Commitment as a Moderator in the Relationship Between Green Banking Adoption Practices and Performance: Evidence from India

This article aims to investigate the relationship between green banking adoption practices and performance. A conceptual model has been developed to test the moderating effect of top management commitment in the relationship between green banking adoption practices and performance in a lower-middle-income country context, that is, India. Using a survey instrument, data were collected from 393 employees working in banks in southern India. First, the psychometric properties of the survey instrument were checked using LISREL software for structural equation modelling. Second, the hypothesised relationships were tested using hierarchical regression and double-checked with path analysis. The findings indicate that green banking adoption practices are precursors to environmental, operational and financial performance. The results also provide support for the moderating effect of top management commitment in the relationship between green banking adoption practices and (a) environmental performance, (b) operational performance and (c) financial performance. The green adoption practices encompass a range of initiatives to reduce environmental impact, promote sustainability and address climate change concerns. Top management commitment is at the forefront of driving these practices, which plays a pivotal role in shaping organisational strategies and fostering a culture of sustainability. To the best of our knowledge, the model developed is the first of its kind, particularly in the context of banks in India. Investigating the interaction effect of top management commitment in enhancing performance is a novel idea and significantly contributes to the literature on sustainability. The implications for theory and practice are discussed.

An implementation model for socio-technical digital tools

PurposeWhile Digitalisation is gaining momentum among practitioners and the scientific world, there is still a struggle to embark on the digitalisation journey successfully. The struggles are more significant for SMEs compared to large companies. Such transformation could face internal resistance, which evokes the need to put it into a socio-technical perspective such as lean. This paper investigates how SMEs could implement digital tools and technologies in their operations.Design/methodology/approachWe relied on a multiple case study design in three SME manufacturing companies in Italy. Based on the experience of those companies, the struggles in the implementation and the lessons learned, we formulate an implementation model of digital tools driven by lean thinking.FindingsCompanies tend to implement first digital tools that help with real-time data collection and stress that introducing digital tools becomes challenging without reducing waste in production. The model stresses top management commitment, middle-line involvement and operator training to resist change. All these factors coincide with socio-technical lean bundles developed by seminal works. In addition, the study highlights that financial incentives are not necessarily the common barrier to digital tools implementation in SMEs but rather the cultural aspect.Originality/valueOur paper enriches the extant body of knowledge by deriving knowledge around digitalisation implementation through lessons learned and corrective actions. It allows managers to benchmark and compare the current state of the implementation process with that of other companies and the one proposed to make corrective actions when necessary.

La gestion paradoxale ou l’art de concilier changements délibérés et changements émergents

<p>The paradoxical approach is attracting increasing attention in management, not least because it seems suited to the turbulent, multidimensional reality of contemporary organizations. Paradox involves the coexistence of apparent contradictions in situations where opposing elements are all important, and choosing between them is not an option (Lewis and Smith, 2023). Consistent with the principles of grounded theorizing methodology, the proposed model is based on the experiences of managers who value their employees' initiative-taking. The simultaneous process of data collection and analysis was based on 21 interviews with managers from five different organizations, 76 hours of observation of management committees and four focus groups. We found that the intention to develop the ability to act (DAA) (i.e. a process that values initiative-taking by focusing on the actualization of skills) can make certain paradoxical tensions salient. More specifically, we have documented four pairs of paradoxical tensions linked to DAA: anticipation/reaction, control/autonomy, collective/individual, and stability/change. In an attempt to understand how managers cope with these tensions, we listed 16 managerial actions grouped on to four axes: alignment, empowerment, buy-in and evolution. In-depth analysis of the four pairs of tensions revealed that each has a deliberate and an emergent pole. The deliberate perspective refers to an articulated intention with a certain level of precision, control mechanisms, and collective agreement, while the emergent perspective is characterized by an absence of prior intention, openness, and responsiveness. Deliberate and emergent poles thus interact to create a constructive tension that makes the organization less vulnerable to extremes (i.e. polarization). We propose that these paradoxical tensions are interdependent, generating a dynamic equilibrium that leads to organizational evolution.</p>

Strategies to enhance employee wellbeing in an institution of higher learning in South Africa

Employee wellbeing is a crucial challenge in many organisations in South Africa and abroad. Interventions at a management level are vital to ensure that organisations do not lose quality employees due to poor employee well-being. Therefore, the paper assessed the strategies that can be used to enhance the well-being of academics in an institution of higher learning in South Africa. The paper employed a qualitative approach to collect data from the Management Committee (MANCO) at the Durban University of Technology in Durban, South Africa. Purposive sampling was be used to collect data directly from the MANCO. All data are analyzed using Nvivo. Findings from the study revealed that leadership plays a pivotal role in the well-being of employees. The findings of the paper can assist the management of the university with solutions related to the turnover of academics and will also be a wake-up call to other universities on the subject matter.

Examining the Influence of Risk Management Committee Dynamics on Financial Performance: A Case Study of Listed Insurance Companies in Nigeria

The Nigerian insurance industry has experienced substantial growth due to factors like increased awareness, regulatory reforms, and technological advancements. This research aimed to explore how the composition, structure, and activities of risk management committees influence key financial performance metrics, focusing on return on assets (ROA). Data from annual reports and audited financial statements of selected insurance companies listed on the Nigerian Exchange Group from 2013 to 2022 were analyzed using both descriptive and inferential statistics. The study revealed that risk management committee size and meeting frequency positively impact financial performance, suggesting that larger committees and more frequent meetings correlate with better financial outcomes. However, factors like committee independence and gender diversity had insignificant effects on financial performance. In conclusion, the presence and effectiveness of risk management committees significantly affect the financial performance of listed insurance companies in Nigeria. The study recommends that insurance companies prioritize diverse committee compositions to benefit from a wider range of expertise and perspectives.

Success Factors of Total Quality Management (TQM) Practices: A Case Study of University of Technology and Applied Sciences (UTAS) in the Sultanate of Oman

The aim of this study is to examine the Total Quality Management (TQM) procedures at the University of Technology and Applied Science (UTAS). This involves assessing variables such as top management commitment, continuous improvement, employee development and empowerment, and strategic management. Subsequently, the study seeks to determine the essential success factors for implementing the TQM system at UTAS. A questionnaire was created involving TQM at a higher education institution in Oman, specifically focusing at UTAS. It consists of demographic information, top management commitments, continuous improvements, employee development and empowerment, and strategic management. As part of the study's convenient sampling technique, 300 fully completed questionnaires from seven Colleges of Technology functioning within UTAS were gathered. The TQM procedures were evaluated in conjunction with factor analysis which was conducted using the t-test. The survey reveals that there is a significant relationship between TQM practices and top management commitment, continuous improvement, employee development and empowerment, and strategic planning. The study highlights quality as the most crucial method in higher education, sheds light on the essential success factors for implementing TQM at UTAS and provides future improvements in various areas of operations for UTAS.

Renewable energy supply chain in Malaysia: Fostering energy management practices and ecological performance

The trade-off between environmental issues and economic outcomes has challenged manufacturing firms to manage the renewable energy supply chain (RESC). The Malaysian manufacturing industry has been challenged for its capacity to contribute to renewable energy development and reliance on imported components. The renewable energy supply chain has risks for uncertainty, higher costs, longer lead times, and disruption. Prior studies uncover the impact of fostering energy management practices (EMPs) and ecological performance (EC) in the renewable energy supply chain under a natural resource-based view (RBV). The government has provided the incentive to drive the successful implementation of energy management to obtain clean energy and business sustainability. This study contributes to developing a theoretical model that examines the intervening effect of the RESC on EMPs and EC. This study analysed the responses of 129 manufacturing firms to understand energy management practices. The findings show that energy auditing positively relates to RESC and that government incentives have impacted energy management practices. Management commitment and energy knowledge directly affected manufacturing firms’ ecological performance. The results show that manufacturing firms can best design energy management, green strategy, and competitiveness for business sustainability. Theoretical, policy and managerial implications are discussed.