Organizational Management System Research Articles

Application of fundamental concepts of financial management in a modern commercial organization

The article is devoted to the study of the relevance of the basic concepts of financial management in the work of a modern commercial organization and the identification of problems associated with their insufficient practical application. It emphasizes the importance of addressing the theoretical component of the financial management system, in particular, the fundamental concepts of financial management; examines the role and features of the application of financial management concepts in the activities of a commercial organization; substantiates the need to use digital technologies based on artificial intelligence in the processes associated with the introduction of scientific concepts in the implementation of financial management tasks of a commercial organization. The article is written using the following research methods: analysis, synthesis, modeling and comparison, as well as data processing and interpretation. The relevance of the research lies in the growing demand for scientific and theoretical aspects of the functioning of the financial management system of commercial organizations in order to implement its development strategy. The scientific novelty of the study is to identify the degree of interrelation of the theoretical foundations of financial management with the practical activities of a modern commercial organization.

Perceptions of Organizational Change Readiness for Sustainable Digital Transformation: Insights from Learning Management System Projects in Higher Education Institutions

The adoption of Learning Management Systems (LMS) in Higher Education Institutions (HEI) offers a transformative potential to enhance educational quality, operational efficiency, and cost-effectiveness while promoting sustainable digital transformation. However, resistance to LMS implementation often undermines these benefits. Initial perceptions of an Organizational Change Readiness (OCR) play a crucial, as they shape attitudes and behaviors, often resulting in rumors, disengagement, and resistance. The objective of the study is to explore how attributes of change, leadership support, internal organizational context, and attributes of change targets impact OCR in the context of LMS implementation. Drawing from organizational change management and information systems literature, this study examines key factors influencing these early perceptions within LMS initiatives. A cross-sectional survey was conducted with 316 university personnel across seven public universities and three private colleges. Data were analyzed using partial least squares, revealing that vision clarity, change appropriateness, top-management support, project champion effectiveness, and organizational flexibility explaining 75% of the variance in perceived OCR. Conversely, factors such as change efficacy, organizational history of change, organizational conflicts, and group self-efficacy demonstrated limited influence. These findings underscore the importance of aligning LMS initiatives with institutional goals, fostering sustainable digital practices, and enhancing policy frameworks to facilitate smooth adoption. This study provides actionable insights for promoting sustainable educational transformation in HEIs, particularly in contexts where traditional teaching methods prevail and resistance to technological change is common.

Length of stay in the pediatrics emergency department and associated factors among pediatrics patients in Eastern Ethiopia public hospital, Ethiopia 2022.

Patient length of stay is a crucial measure of the emergency department, and it is a vital indicator of health services to evaluate its efficacy, patient care, organizational management, and health care system. Despite this, there are a few studies conducted on pediatric emergency length of stay in developing countries. Therefore, this study serves as input for evidence of pediatric emergency length of stay and associated factors in public hospitals. An institution-based cross-sectional study was conducted among children who attended in pediatric emergency department of Eastern Ethiopia public hospital from May 01 to Jun 31, 2022. A total of 761 children were selected by systematic sampling technique and interview using structured questionnaires. After data is collected and cleaned, entered using Epi data version 4.6 and then exported to Stata version 14.1 for analysis. Finally, an AOR with a 95% CI was computed, and variables with a P-value < 0.05 in the multivariable analysis were taken as significant factors for prolonged length of stay. The prevalence of prolonged length of stay in the emergency ward was 214 (72%). Living in a rural residence ([AOR = 1.65, 95% CI (1.10-2.48)], having a duration of pain > = 12 ([AOR = 1.92, 95% CI (1.13-3.25)], waiting time > = 5 minute ([AOR = 2.24, 95% CI (1.1-4.248541)], having comorbid illness ([AOR = 1.92, 95%CI, 1.13-3.25)], and higher acuity level and absence of medication in the hospital were ([AOR = 2.26, 95%CI (1.02-2.46]) were significantly associated factors for prolonged length of stay. This study revealed that more than two-thirds of children admitted to pediatric emergency had prolonged lengths of stay. This result indicated that higher proportion of the length of stay in pediatric emergency in Eastern Ethiopian public hospitals compare to national. Hence, it is better to give priority to strengthening the focused evaluation of important variables and manage accordingly.

Implementation of blockchain-based document management system for higher education organizations

Abstract Blockchain is revolutionizing various industries, from healthcare to real estate, by making existing systems and processes transparent, secure, and efficient. New application scenarios include adopting smart contracts and decentralized frameworks in education and healthcare, which are seen as promising answers to longstanding problems such as security, credibility, and operational inefficiency. Blockchain’s decentralized and transparent nature offers a significant improvement in the handling of educational documents. Traditional verification methods for academic qualifications or credentials are cumbersome, slow, and often fraud-prone. To ensure the authenticity of academic records, blockchain provides unalterable records that are recorded on ‘the chain’ once and cannot be amended. Therefore, each transaction or update of a student’s academic history can be found and verified, thereby providing transparency and dependability throughout all stages of the verification process. Several blockchain-based educational projects have already revealed their potential. Initiatives focused on building decentralized knowledge platforms and secure digital student identity cards or resume and credentials verification networks offer hope. These platforms prevent fraud and handiness for students: all grade details are kept permanently in their hands. With blockchain, students have a comprehensive and portable record of their education, job skills, and qualifications that can be downloaded this second to potential employers or hearings. The same documents provide students with independence and mobility since their certificates are not tied to a single institution or territory. Blockchain further promotes cooperation between all stakeholders in education, like teachers making decisions, policymakers, or executives who run businesses. Through a wholly transparent and open system to all parties, Blockchain reduces the dependence on intermediaries often found in traditional process management methods, with speed and cost savings benefits. Moreover, in handling crucial information such as that held on student grades and personal details, blockchain’s secure data management provides a very real protection against unauthorized access or breaches.

디지털플랫폼정부 구현을 위한 데이터기반행정 활성화 전략 연구: 중앙정부와 지방정부의 비교 분석 논의를 중심으로

This study seeks to address the causes of wicked problems and derive effective solutions through data-driven administrative innovation. In this context, the government is adopting digital platforms to facilitate data-driven, scientific decision-making and foster transparency and openness in administrative operations. Using data from the “Survey on Data-Based Administration in the Era of Cloud Transformation,” this study statistically examines the influence of technical, organizational, managerial, and policy factors on the activation of data-driven administration, specifically aimed at enhancing data sharing and inter-organizational collaboration. Findings indicate that data infrastructure (technical factor), an innovation-oriented organizational culture (organizational and managerial factor), performance management (policy factor), and organizational behavior (acting as a mediator) significantly impact the activation of data-driven administration. Conversely, data capability -a variable measuring public servants’ data analysis and utilization skills within organizational and managerial factors- was not found to significantly influence the activation of data-driven administration or organizational behavior. Additionally, a comparative analysis between central and local governments revealed distinct differences in activation pathways for data-driven administration between these levels of government. These findings suggest that organizational culture, infrastructure, management systems, and changes in organizational behavior are more critical to enabling data-driven government than individual employees' data-related skills and knowledge. The results further underscore the need for customized policies tailored to the specific characteristics and requirements of central and local governments in their efforts to advance data-driven administration.

Development of a new holistic process safety management system model based on business continuity and organizational resilience standards

In this study, it was aimed to develop a new holistic process safety management system model based on business continuity and organizational resilience standards. Existing processes and functions were evaluated in terms of business continuity and organizational resilience, potential risks to which the organization was exposed were identified and effective strategies were developed against these risks. The model design, determined by combining organizational resilience and process safety strategies through business continuity, was included in a holistic management system model. Business continuity, on the other hand, combines organizational resilience and process safety strategies and incorporates the model design into a holistic management system model. The relationship between the Safety Management System (SMS) components related to process safety and the features of organizational resilience and business continuity management systems standards was analyzed using Quality Function Deployment (QFD). Through the analysis, the importance ranking of the requirements of both standards was determined and their integration with the criteria of the existing SMS elements was ensured. With the model, it will be possible to determine the main objectives of the organization, to understand the expectations of internal and external stakeholders and to combine business continuity, resilience and safety strategies in accordance with these expectations. In addition, it is foreseen that the resilience of industrial organizations against process accidents will be increased and organizations will gain more effective preparation and recovery capability.

Субъект-ориентированный менеджмент как конкурентное преимущество предпринимательского бизнеса

The article discusses the reasons that encourage entrepreneurs to protect some of their employees from regular management in order to increase the competitiveness of the enterprise; to personalize management in relation to some employees or their groups, to remove them from the general management rules. The author systematizes the results of the study in the form of a series of interviews conducted by the author with owners of small and medium-sized businesses. The main directions of the personification of the management system are identified, due to the retention and attraction of internal and external resources that are critically important for the management of an enterprise’s participation in competition. The article considers the manifestation in the history of management a storyline recognizing the subjectivity of the object of management. The concept of “subject-oriented management” is formulated. The scope of the subject-oriented approach is highlighted and practical recommendations for its application in the design of management systems of business organizations are given.

Open Source Adoption for Digital Transformation and Data Management During the COVID-19 Crisis

With COVID-19-led business disruption and businesses expediting their move towards digital transformation, Industry experts observed a phenomenon of increased adoption of Open Source Software and database management systems to digitalize the business while keeping costs low. This research has studied this phenomenon using a three-step approach: using the collective intelligence of Twitter without the context of COVID-19, Twitter data with the context of COVID-19, and empirical validation with actual monthly downloads data of open source projects from SourceForge in Pre-COVID and COVID-19 time periods. The research finds that although the COVID-19 pandemic has triggered a digital transformation and the use of database management systems in many organizations, but there is no statistically significant increased use that can be attributed to a crisis response due to the pandemic.

INTEGRATION OF SNI ISO/IEC 17024:2012 AND SNI ISO/IEC 17021-1:2015 STANDARDS IN IMPROVING THE QUALITY OF MANAGEMENT SYSTEMS AT PT QUANTUM HRM INTERNASIONAL

This study discusses the application of the integration of ISO 17024 and ISO 17021 standards in Improving the Quality of Management Systems at PT Quantum HRM International (QHRMI). The purpose of this study is to find out how to apply the integration of the two standards. This study uses qualitative research method with the type of research used, namely literature research or literature study or known as desk study where the researcher relies on various literature to obtain research data. The results of this study show that the implementation of ISO 17024 and ISO 17021 at QHRMI has strengthened objective, transparent, and reliable certification standards. In personnel certification, QHRMI prioritizes the principles of impartiality and integrity, supported by a structured management system and competent experts. Meanwhile, the implementation of ISO 17021 ensures that audits and certification of the management system of educational organizations are carried out professionally, in accordance with international standards and applicable regulations. Through the integration of these two standards, QHRMI has succeeded in improving operational efficiency by reducing duplication of documents, optimizing management coordination, and encouraging continuous improvement. The integration also strengthens QHRMI's reputation as a credible certification body, while increasing its competitiveness in the certification industry.

Relations of the University and the Community

The generally accepted requirement of CSR is further concretized at universities, and—similarly to companies—it is fulfilled in the Environmental–Social–Governance (ESG) system: specific, verifiable and measurable tasks are formulated in the areas of environmental sustainability, social relations and organizational management systems. In the practice of Budapest Metropolitan University, practical, methodological solutions are applied in the educational process that incorporate ESG elements into the process of education and learning. The most comprehensive innovation is the ‘myBrand’ program, in which lecturers and students place educational, learning and research tasks in the process of jointly building their own professional brand, while continuously performing practical tasks in projects taking place in the university environment.

Digital Readiness and Digital Competences Influence on Information Management System: Organizational Support as Moderator

Digital technology has made its impact globally through changes in both organizational processes and information management system (IMS). The current research aimed to examine the manner in which digital readiness and digital competences influence the implementation of IMS in Chinese organizations with organizational support as a moderator. The study also examines the mediating role of digital competences among digital tool application, digital media awareness and effectiveness of IMS. Survey questionnaires were used to collect data from a sample of 290 employees of private sector organizations in China. SPSS-AMOS data analysis tools were used to check the associations among variables. The outcomes indicated that the digital tool application and digital media awareness have a positive nexus with effectiveness of IMS. The results also revealed that the digital competences significantly mediates among digital tool application, digital media awareness and effectiveness of IMS, and that organizational support also significantly moderates among digital competences and effectiveness of IMS in private sector organizations in China.

Guidelines Management for Orienteering Events Competitions in Guangdong Province, the People’s Republic of China

Background and Aim: Orienteering is an endurance outdoor sport that pays equal attention to physical strength and intelligence. In recent years, Guangdong province held all kinds of different sizes and different themes of orientation that were welcomed by the masses. Therefore, to ensure the smooth progress of the game and improve the event organization management system, this research aims to construct guidelines for management for orienteering events competitions in Guangdong province, the People's Republic of China. Materials and Methods: The participants of this research were divided into 4 groups as follows: (1) 7 experts including 4 managers from Guangdong province who hosted the orienteering event, and 3 university lecturers related to the orienteering event conducted expert interviews, to study the problem and obstruction of the management of orienteering events competitions; (2) 3 managers in the orienteering event were employed the index of Item-Objective Congruence (IOC) to evaluate the alignment between questionnaire items and research objectives; (3) 15 expert were conducted two round of Delphi survey, to construct guidelines management for orienteering events competitions; and (4) 9 experts including 5 managers from Guangdong province who host the orienteering event, and 4 university lecturers related to the orienteering event conducted connoisseurship panel to discuss and confirm the developed guidelines management. Results: The final guidelines management for orienteering events competitions in Guangdong province, the People's Republic of China including the 4 first-level indicators and 27 second-level indicators was confirmed. The details of the 4 first-level indicators are as follows: (1) match preparation period; (2) competition preparation period; (3) competition period; and (4) competition closing period. Conclusion: After confirmation by the connoisseurship method, the final guidelines management for orienteering events competitions in Guangdong province were confirmed.

Human Resource Management and Technology: A study of the Status in Nepalese Enterprises

This article is concentrated on the study of use of technology in HR management system in Nepalese organizations. At present most of the most of the corporate organizations of Nepal use different forms of related software for managing human resource in an effective way to bring effectiveness in performance outcomes. They use technology in various HR activities consisting of recruitment, selection, training, development, financial transactions, performance appraisal, job analysis, HR planning, learning, performance management, career management, compensation management, and maintaining good labour and industrial relation. The main focus of the use of modern technology along with relevant software for managing HR activities is to bring specific system in organizational activities for improving performance to use resources consisting of money, material, machine and information technology in an effective way which helps to maximize productivity, maintaining quality and minimizing cost of products and services which facilitates to improving competitive strengths of the organization in the market. In practice it is found that most of the Nepalese enterprises especially unorganized sectors are still using manual system for managing HR activities of the organization.

Experience of integrating lean technologies into the quality management system of a medical organization providing primary medical and sanitary care

Objective. To evaluate the effectiveness of implementation of lean production methods into the practical activity of primary health care on the example of the State Institution of Health Care «Saratov City Polycli nic № 2». Materials and methods. The study was divided into three stages: data collection through anonymous sociological surveys using phones or tablets, timing and improvement of the process, and a follow-up questioning of participants to assess their satisfaction. 296 residents of Saratov receiving primary health care at the polyclinic took part in the survey. The survey was conducted using a specially developed electronic questionnaire via Google Form. For mathematical processing, the results of the study were initially transferred into an electronic database; the results of the study were analyzed using the descriptive statistics method. Results. According to the survey, the majority of respondents are satisfied with the quality of outpatient medical care. This shows that organization of the medical care is focused on the patients` needs and desire to meet their demands. The organization of the front office and the premises of the polyclinic in accordance with the requirements for the new model of the organization providing primary medical care made it possible to achieve a high evaluation of the information stands and the waiting area. The study showed that ineffective organization of the registry office contributed significantly to the patients` low assessment. In our opinion, in order to solve the problem, it is necessary to optimize the work of the registry office by introducing modern technologies and equal distribution of duties among the employees. Conclusions. In order to improve the quality and accessibility of medical services, it is necessary to make certain changes in the organization of medical care. The level of patient satisfaction with the work of medical institutions may depend on various factors, such as waiting time for a doctor, the timing of medical services provision after the appointment, the availability of necessary diagnostic tests and specialists.

기업가적 지향성과 경영성과 간 관계: 기업 수명주기 단계별 차이 분석

This study empirically analyzes the impact of the managerial environment, CEO's vision and strategy, and organizational management system on entrepreneurial orientation in domestic companies, as well as the relationship between entrepreneurial orientation and business performance. Additionally, it examines how these relationships differ across various stages of the corporate life cycle. The analysis utilizes data from the 2022 Entrepreneurial Activity Survey (Company Edition) conducted by the Korea Youth Entrepreneurship Foundation, designated as official statistics by Statistics Korea, which surveyed 3,120 companies. The results of the empirical analysis are as follows First, business environment, vision and strategy are significantly positively related to entrepreneurial orientation. In terms of firm life cycle, we find that firms in the start-up phase are slightly more sensitive to the business environment, while vision and strategy are important regardless of firm life cycle. Second, the operating system of the firm does not have a statistically significant effect on entrepreneurial orientation, and the hypothesis is rejected. It seems that it is important to have an operating system in place from the start-up stage in terms of the business life cycle. Third, a significant positive relationship was found between entrepreneurial orientation and managerial performance, and entrepreneurial orientation had a positive impact on managerial performance regardless of the firm's life cycle. The results of this study expand the factors influencing entrepreneurial orientation and provide theoretical and policy insights by analyzing the corporate life cycle, which is rarely addressed in the field of entrepreneurship, by distinguishing between the startup phase and other phases.

Implementing Predictive Analytics for Proactive Revenue Cycle Management

This research investigates the deployment of predictive analytics in the revenue cycle management (RCM) system in health-care organizations. In other words, adopting predictive analytics strategies that are more proactive rather than only the reactive approach has the potential of greatly increasing the revenue capture, decreasing the denial rates, and increasing the efficiency of operation. The analysis of the literature and the results of the research indicate that the RCM benefits from the use of predictive analytics; all the while having acknowledged some challenges, including data integration and the requirement for professionals that understand the field.

Innovation management systems for public organizations in the UAE

Public and private organizations are striving to achieve excellence in their performance and services provided. Innovation has been at the forefront to provide new and creative ways to help public organizations achieve this. Despite the reported success, there are wide discrepancies in the planning and management of innovative programs in developing countries such as United Arab Emirates (UAE) public sector. The purpose of this study is to investigate the status of innovation management systems (IMS) in UAE public organizations and provide recommendations for improvement. The main research tools used are interviews and surveys targeting innovation subject matter experts and practitioners to identify challenges and opportunities of innovation management. Based on the response of 200 respondents involved in innovation management, a confirmatory factor analysis was conducted, and a structural equation model was developed. The results of the model suggest that infrastructure, process owners, and employee participation have significant direct impact on innovation management system (IMS) performance. However, other factors such as innovation have a significant indirect impact through ideation and infrastructure on IMS performance. In addition, management support has a significant indirect impact through infrastructure on performance. This implies that investing in innovation infrastructure, empowering process owners, and encouraging employees to participate to maximize the benefits of innovation systems.

The Rice Alms Movement in Strengthening Harmony Among Religious Communities in the Village of Tolerance

Research conducted by the Ministry of Religious Affairs' Research and Development Agency (Balitbang Kemenag) in 2020, the Indonesian Survey Institute in 2022, and the Indonesian National Counterterrorism Agency in 2023 indicates that radicalism continues to be a significant issue in Indonesia, necessitating a variety of solution proposals to achieve harmony among religious communities. This study examines the social dynamics and interactions among religious communities within the context of the Rice Alms Movement in Kampung Toleransi, Bandung, Indonesia. Employing an ethnographic approach, the research aims to understand how the rice alms movement contributes to the development of social harmony and solidarity in a pluralistic society. The study subjects include five key roles in the community: the Neighborhood Association Head (Ketua RW), Religious Leaders, Community Leaders, Youth Leaders, and Academics. Data collection methods involved in-depth interviews, participatory observation, and document studies. Data analysis was performed using NVIVO 12 software. The findings indicate that the Rice Alms Movement has successfully strengthened solidarity and empathy among residents from diverse religious backgrounds, while also reducing economic disparities. The involvement of religious communities and the younger generation are key factors in the success of this movement. This research provides empirical evidence on the role of religious practices in promoting social harmony and tolerance among religious communities. Recommendations for enhancing the effectiveness and sustainability of the movement include developing a more organized management system, continuous educational programs, and collaboration with local government and non-governmental organizations. The findings of this study contribute to the academic understanding of the relationship between religion, social solidarity, and community development, and provide practical insights for similar initiatives in other pluralistic societies.

The Impact of War on the Transformation of the Strategic Paradigm of Organizational Change Management in Conditions of Increased National Security Threats

In times of war or increased national security threats, the traditional paradigms of managing these transitions must adapt to the rapidly changing circumstances. War alters the economic, social, and political environments dramatically, necessitating that organizations quickly adapt to ensure survival and continue operations. This requires a reevaluation of strategic objectives and management practices to align with the broader context of national security. The purpose of the article is to characterize the features of the impact of war on the change of the strategic paradigm of organizational change management in conditions of increased national security threats. The object of the study is the system of organizational change management in conditions of increased national security threats. The methodology of the study involves the use of the IDEF0 method. As a result of the study, a modern IDEF0 model of transformation of the strategic paradigm of organizational change management in conditions of increased national security threats was presented.

Wind of change: how ChatGPT and big data can reshape the knowledge management paradigm?

PurposeThe new disruption in the form of ChatGPT can be a valuable tool for organizations to enhance their knowledge management and decision-making capabilities. This article explores how ChatGPT can enhance organizations' KM capability for improved decision-making and identifies potential risks and opportunities.Design/methodology/approachUsing existing literature and a small-scale case study, we develop a conceptual framework for implementing artificial intelligence on the internal organizational knowledge base of big data and its integration with a larger knowledge base of ChatGPT.FindingsThis viewpoint conceptualizes integrating knowledge management and ChatGPT for improved organizational decision-making. By facilitating efficient information retrieval, personalized learning, collaborative knowledge sharing, real-time decision support, and continuous improvement, ChatGPT can help organizations stay competitive and achieve business success.Research limitations/implicationsThis is one of the first studies on the integration of organizational knowledge management systems with ChatGPT. This research work proposes a conceptual model on integration of knowledge management with generative AI which can be further tested in actual work settings to check it's applicability and make further modifications.Practical implicationsThe study provided insights to managers and executives who, in collaboration with IT professionals, can devise a mechanism for integrating existing knowledge management systems in organizations with ChatGPT.Originality/valueThis is one of the first studies exploring the linkage between ChatGPT and knowledge management for informed decision-making.