Sector Management Research Articles

Living review framework for better policy design and management of hazardous waste in Australia

The significant increase in hazardous waste generation in Australia has led to the discussion over the incorporation of artificial intelligence into the hazardous waste management system. Recent studies explored the potential applications of artificial intelligence in various processes of managing waste. However, no study has examined the use of text mining in the hazardous waste management sector for the purpose of informing policymakers. This study developed a living review framework which applied supervised text classification and text mining techniques to extract knowledge using the domain literature data between 2022 and 2023. The framework employed statistical classification models trained using iterative training and the best model XGBoost achieved an F1 score of 0.87. Using a small set of 126 manually labelled global articles, XGBoost automatically predicted the labels of 678 Australian articles with high confidence. Then, keyword extraction and unsupervised topic modelling with Latent Dirichlet Allocation (LDA) were performed. Results indicated that there were 2 main research themes in Australian literature: (1) the key waste streams and (2) the resource recovery and recycling of waste. The implication of this framework would benefit the policymakers, researchers, and hazardous waste management organisations by serving as a real time guideline of the current key waste streams and research themes in the literature which allow robust knowledge to be applied to waste management and highlight where the gap in research remains.

The macroeconomic costs of energy policies: Quasi-fiscal deficit in the Middle East and North Africa

The annual electricity investments needed in the Middle East and North Africa region to keep up with demand have been estimated at about 3% of the region's projected gross domestic product. However, in most economies of the region, the ability to make those investments is limited by fiscal and macroeconomic constraints. This paper demonstrates that by improving the management and performance of the region's utilities, more than enough resources could be freed up in most economies of the region to finance the investments needed. These resources represent what is known as the quasi-fiscal deficit (QFD) associated with the management of the electricity sector in policy discussions. The paper presents the first evaluation of its size and composition in 14 economies of the region. Based on 2013 data, the average QFD is estimated at 4.3% of gross domestic product (GDP). It is lower than 3% for only four economies. For most, its main driver is the underpricing of electricity, which costs on average 3.3% of GDP. Commercial inefficiency comes next, at an average cost of 0.6% of GDP. Technical and labor inefficiencies represent, respectively, 0.5 and 0.2% of GDP.

THE IMPORTANCE OF MAINTENANCE PLANNING AND CONTROL (PCM) IN THE PERFORMANCE OF MOBILE EQUIPMENT IN PORT OPERATIONS

Maintenance Planning and Control (PCM) represents one of the most important maintenance departments, as it is responsible for controlling and monitoring the company’s maintenance activities. Collecting and managing data related to maintenance, as well as costs, time, equipment availability index, average time between failures, are part of the scope of PCM management. Ports are responsible for the disposal of products, raw materials, consumer goods, among others. The logistics of these products to the ships is planned and executed with the help of equipment and machinery for handling. It is important that the available equipment available for operations with different types of cargo, be it grains, tanks, containers, others. Thus, the study aims to analyze the maintenance of transport equipment, seeking to present types of maintenance as control tools and indicators. For this reason, a theoretical approach was carried out on the logistics of cargo handling in ports, industrial maintenance, costs and financial and economic viability of the maintenance of which guide the research. The growth scenario needs increased efficiency, availability, ease of transportation combined with reduced expenses, various techniques used in the management of the maintenance sectors, this work proposes a research of the benefits of Maintenance Planning and Control (PCM) for performance of cargo handling equipment in port operations.

Economic efficiency of using internal land management on the basis of agroindustrial enterprises

The relevance of this study lies in the specific context of the country, where the state plays a crucial role in the development and management of the agricultural sector. With the increasing development of agroindustrial complexes and the need for efficient use of agricultural land, the state has a primary responsibility to ensure optimal utilization of these resources. The purpose of the study is to investigate and compare models of intrafarm land use on the basis of agroindustrial complexes both in the territory of the Republic of Kazakhstan and in the United States as well as in countries of Asia and the European Union. In the furtherance of this goal, the following methods were used: literature review, SWOT analysis, data analysis, case studies and comparative analysis to examine the land use management (LUM) system in Kazakhstan. Specifically, to identify indicators of the economic efficiency of intrafarm land management, the criterion of national economic efficiency was used by comparing costs and benefits in the adoption of various decisions. The study analysed the operation of the land management mechanism in Kazakhstan and proposed innovative solutions on the basis of successful examples from other countries. The manuscript's contribution to the academic dialogue on sustainable land use can provide valuable information and insights for policymakers and scholars interested in improving land management practices.

Contingency and paradoxes in management practices—development plan as a case

Purpose As part of a national plan to govern professional and organizational development in Norwegian specialist healthcare, the country’s hospital clinics are tasked with constructing development plans. Using the development plan as a case, the paper analyzes how managers navigate and legitimize the planning process among central actors and deals with the contingency of decisions in such strategy work.Design/methodology/approach This study applies a qualitative research design using a case study method. The material consists of public documents, observations and single interviews, covering the process of constructing a development plan at the clinical level.Findings The findings suggest that the development plan was shaped through a multilevel translation process consisting of different contending rationalities. At the clinical level, the management had difficulties in legitimizing the process. The underlying tension between top-down and bottom-up steering challenged involvement and made it difficult to manage the contingency of decisions.Practical implications The findings are relevant to public sector managers working on strategy documents and policymakers identifying challenges that might hinder the fulfillment of political intentions.Originality/value This paper draws on a case from Norway; however, the findings are of general interest. The study contributes to the academic discussion on how to consider both the health authorities’ perspective and the organizational perspective to understand the manager’s role in handling the contingency of decisions and managing paradoxes in the decision-making process.

Analysis the impact of digital campaign on healthcare provider-waste management provider

This research aims to analyze the impact of digital campaigns on the relationship between health service providers and waste management service providers using qualitative methods. This research utilizes literature studies related to the research topic. This qualitative data will be analyzed using an inductive approach to identify patterns, thematic findings, and dynamics that emerge in the relationship between health service providers and waste management service providers after the implementation of the digital campaign. The results of this study are expected to provide in-depth insights into the role of digital campaigns in shaping and improving relationships between the healthcare and waste management sectors and the implications for sustainable waste management practices.

Emotional intelligence and job performance: A study of public sector management schools in Pakistan

In today’s dynamic world, higher education plays a vital role in the development of societies and in the socio-economic development of countries. In this context, many developed nations invest in the development of teaching faculty in the universities by improving their emotional intelligence and job performance. This research intends to construct a model for investigating the relationship between Emotional Intelligence and its key dimensions and job performance in public sector management schools of Pakistan. In Pakistan, there are 77 management schools with 1247 regular employees. The proposed model has one primary and four secondary hypotheses. In this proposed model, stratified random sample is employed. The teaching faculty is divided into 4 strata: professor, associate professor, assistant professor and lecturer. Data was collected from 305 randomly selected respondents from the target population through personally administered and officially emailed questionnaires in order to test the hypothesized model. In the study, regression model is employed using SPSS 2.1 software to test the hypotheses. Results shows positive and significant relationship of Emotional Intelligence with its four dimensions: Self-Emotion Appraisal, Other-Emotion Appraisal, Self-Emotion Regulation, and Other Emotion Regulation, with Job Performance. The research has addressed the existing gap on scarcity of research on Emotion Intelligence with its key dimensions, in the public sector universities and the management schools as a target population. Moreover, this research also has some limitations. The research findings have both theoretical and practical implications. In order to foster job performance, the study recommends the creation and promotion of an organizational environment wherein faculty members could share their workplace emotions with ease and interest. Lastly, suggestions for further research are provided.

Blockchain in asset management: An extensive review of opportunities and challenges

Blockchain technology has emerged as a transformative force within the financial sector, particularly in asset management. This paper provides a comprehensive review of the opportunities and challenges associated with integrating blockchain in asset management practices. The opportunities presented by blockchain in asset management are multifaceted. The decentralized and immutable nature of blockchain enables increased transparency and security in the tracking and transfer of assets. Smart contracts, a key feature of blockchain, automate and streamline various processes, reducing operational costs and minimizing the risk of errors. This technology also facilitates real-time settlement and enhances liquidity, contributing to increased efficiency in asset management workflows. However, along with these opportunities come substantial challenges. Regulatory uncertainties, interoperability issues, and the need for industry-wide standards are significant hurdles that the asset management sector must overcome to fully harness the potential of blockchain. Security concerns related to the custody and protection of digital assets, as well as the scalability of blockchain networks, also demand careful consideration. Moreover, the integration of blockchain in asset management necessitates a paradigm shift in organizational structures and industry practices. Stakeholders must adapt to new ways of managing and transferring assets, embracing the cultural and technological changes inherent in blockchain adoption. Education and collaboration among industry participants are crucial for navigating the complexities of this transformative technology. In conclusion, this extensive review highlights the immense potential of blockchain in revolutionizing asset management while shedding light on the formidable challenges that need to be addressed for successful implementation. As the industry continues to explore and adopt blockchain solutions, collaboration and proactive measures will be essential in maximizing the benefits and mitigating the risks associated with this groundbreaking technology.

Responsible Artificial Intelligence on Large Scale Data to Prevent Misuse, Unethical Challenges and Security Breaches

Artificial Intelligence, AI, has recently grown exponentially and has transformed tremendously and some of the sectors that primarily benefitted are education, public administration, environmental management, and workforce management. The element of AI enhances data analysis, decision-making, and automation, and it is, according to its promises, set to do this with more efficiency and accuracy. As AI technology rapidly proliferates, it raises ethical concerns about its potential misuse, bias, and security. However, stringent ethical practices have emerged, and the emphasis remains squarely on accountability, transparency, fairness, privacy, and security. And that is what this research paper delves deeper into, to assess how it remains effective in addressing the associated risks of AI technologies. It is therefore important to explore the key principles for responsible practices of AI, including how it is implemented and their effects across industry sectors. Along with these fundamental principles, the paper presents various case studies, which cover a series of fields to give an ample view of practical applications and success of these ethical standards. For instance, AI in education offers personalization in learning while keeping fairness and transparency, AI in public administration ensures accountability in making decisions, and the environmental management department gets to have AI application, offering sustainability to the environment. In the workforce management sector, AI enhances workforce management with ethical guidelines to ensure fairness and no bias during recruitment and evaluation processes. This establishes that some important themes entail continuous monitoring, data practices that are diverse and inclusive, and techniques for AI that can help in explaining, hence promoting transparency and trust.

Strategi Pengelolaan Sektor Pariwisata oleh Pokdarwis Desa Wisata Srikeminut pada Masa Krisis Pandemi COVID-19

Srikeminut Tourist Village is among the tourist communities adversely affected by the COVID-19 pandemic. Pokdarwis is among the entities tasked with managing the tourism industry during the pandemic. By applying the theory of tourism disaster crisis management offered by Ritchie (2004), this research endeavors to ascertain the approach adopted by the Pokdarwis of Srikeminut Tourism Village in handling the tourism industry amidst the Covid-19 pandemic crisis that transpired between 2020 and 2022. Therefore, this research focuses on two primary topics: firstly, the categorization of the Pokdarwis strategy about the stages of crisis management, and secondly, the identification of the Pokdarwis strategy in the recovery of the tourism sector. The findings indicated that Pokdarwis resorted to a sequence of strategic implementations in light of the pandemic rather than engaging in preventative measures and strategic planning. Implementing health protocols, creating virtual events, limiting the number of visits, collaborating with internal and external parties, suspending several tourist activities, and promoting tourist attractions via Instagram are all methods to achieve this objective. Pokdarwis' approach to tourism sector management has facilitated the gradual recovery of Srikeminut Tourist Village from the pandemic crisis. By 2022, it will be possible to classify the Srikeminut Tourist Village as having reached a stage in its crisis anatomy known as the long term (recovery), wherein all forms of tourism activities can be resumed as before, and the village community will have acclimated to the new normalcy. To attain this position, Pokdarwis engaged in a succession of partnerships with internal and external entities, implemented a crisis communication strategy, and provided tourism managers and Pokdarwis personnel with a variety of training on sector management.

Determinants of Halal Tourism Intention in Jabodetabek Indonesia

The purpose of this study is to analyze how the influence of psychographic, socio-demographic, and geographical segmentation on public interest in halal tourism and to analyze the role of the government in the development of halal tourism. This study uses the method of Structural Equation Model (SEM) analysis and qualitative descriptive analysis methods. The data from this study were obtained from primary data (questionnaires) and secondary data (books, journals). The questionnaires were distributed online in the Jabodetabek area. The results obtained in this paper are from 3 variables of tourist characteristics in halal tourism, there is 1 variable that is considered to not affect the wishes of tourists in halal tourism. From psychographic, socio-demographic, and geographic variables, the variable that does not affect the desire of tourists to travel halal is psychographic. Meanwhile, several government's strategies in developing halal tourism are: Making regulations that can simplify and lighten the management of halal certification; Marketing 10 halal tourism destinations to foreign tourists; Conducting guidance for community economic empowerment that supports the operation of the halal tourism sector in Indonesia; and Good management of the halal tourism sector and good corporate governance.

Environmental corporate social responsibility and green dynamic capability: The moderating role of slack resources

AbstractBusinesses are struggling to gain a competitive edge by ensuring the success of ecologically friendly products. However, a notable deficiency exists in the current body of research on how organizations can improve their green dynamic capabilities and gain a competitive edge. Companies may increase their competitive advantage by actively participating in environmental corporate social responsibility activities. Therefore, this study examines the role of environmental corporate social responsibility (ECSR) in developing green dynamic capabilities (GDC), leading to green product success (GPS) and competitive advantages. Moreover, the moderating role of slack resources (SRC) is examined between ECSR and GDC. This study applied partial least squares structural equation modeling for empirical examinations by gathering data from 375 manufacturing sector managers. The outcomes explained that ECSR favorably affects GDC, and in turn, GDC positively influences GPS and competitive advantages. Moreover, the outcomes also revealed that SRC moderates the positive relationship between ECSR and GDC. The results have significant practical consequences for businesses. Companies should prioritize ECSR since it helps improve ecological efficiency and boosts the company's green capabilities and long‐term viability. Therefore, businesses need to include their GDC in their product creation processes to maintain a competitive advantage in the growing consumer market that places a high value on ecological sustainability.

Employee Performance Management: The Impact of Competing Goals, Red Tape, and PSM

Employee performance management (PM) can benefit employees, organizations, and wider stakeholders, but it is often done poorly, and public administrations pose contextual constraints to doing it well. It has inherent tensions between the goal of accountability and development, is complex, and requires alignment across both a formal administrative level and an informal psychosocial level. In public administration, three contextual factors add complexity and difficulty—competing goals, red tape and public service motivation. This study examines how line managers—a neglected group in PM studies—“do” performance management in practice. Data were collected via interviews with public sector managers in the “new public management” influenced New Zealand public sector. Competing goals and red tape make PM difficult, offer little accountability, and inhibit employee development, which often must run parallel to formal practices. They also limit managerial skill development. Failings in one practice, such as setting employee goals, impact subsequent formal and informal practices. Public service motivation provides workarounds. To work well, modern performance management could be reconstrued less as a compliance activity and more as a psychosocial process reinforced by a formal, prescribed organization system. Practical insights into barriers and opportunities, to improve performance management, are identified.

Shared professional logics amongst managers and bureaucrats in Brazilian social security: a street-level mixed-methods study

PurposeThis research addresses the professional logics of street-level managers (SLMs) and bureaucrats (SLBs) working in the Brazilian National Social Security Agency (INSS) through their perceptions of distributive justice and discretion. Since SLMs have the authority to influence SLBs' actions, we investigate whether these two groups hold similar viewpoints.Design/methodology/approachWe integrate the administrative data and survey responses (n = 678) with earlier thematic content analysis (n = 350) in three stages: mean-testing, regression analyses and complementary qualitative analysis, integrated through a mixed-methods matrix.FindingsWhilst no significant differences emerge in distributive justice ideas between groups, SLMs demand wider benefit-granting discretion, praising professionalism whilst adopting managerial posture and jargon.Research limitations/implicationsThe study adds to the theoretical discussions concerning SLM’s influence on SLB’s decision-making, suggesting that other factors outweigh it. The finding concerning the managers’ demand for wider discretion asks for further in-depth approaches.Practical implicationsFindings supply valuable insights for policymakers and managers steering administrative reforms, by questioning whether some roles SLMs play are limited to symbolic levels. Further, SLBs’ heterogenous formations might be more relevant to policy divergence than managerial influence and perhaps an underutilised source of innovation.Originality/valueBy approaching street-level management professional logics within a Global South welfare state through a mixed-methods approach, this study offers a holistic understanding of complex dynamics, providing novel insights for public sector management.

Analysis of the enablers to deal with the ripple effect in food grain supply chains under disruption: Implications for food security and sustainability

Because of the massive globalization process, market volatility, and today's ever-changing business environment, managing grain supply chains (GSCs) is becoming increasingly challenging. In addition, the ongoing Russia–Ukraine conflict is causing significant disruptions in global supply chains, adding to the challenges imposed by the COVID-19 pandemic in the last couple of years. The ongoing socio-economic disruptions have created a ripple effect in the global supply chains worldwide, especially in emerging economies, which also happen to be the major global exporters of food grains. In this regard, the key enablers of the GSC must be identified to address the impact of the ripple effect and ensure sustainability and food security. This paper addresses these challenges and amalgamates the knowledge on ripple effects, sustainability, and food security. The study aims to identify, prioritize, and delineate the systemic interrelationships among enablers to address the ripple effect of GSC in emerging economies like Bangladesh. A multi-method approach integrating Pareto analysis, total interpretive structural modeling (TISM), and matrice d'impacts croisés multiplication appliquée à un classement (MICMAC) was employed for this purpose. The findings of this study indicate that geological sourcing diversification, governing cash flow to avoid the liquidity crisis, and supplier clustering according to disruptive risks are the most significant enablers. The insights from this study can potentially assist industry leaders and GSC practitioners in making strategic decisions to achieve sustainability in the grain management sector and thus improve future food security in emerging economies.

Rights and responsibilities: Women leadership for health in Kyrgyzstan.

The World Health Organization (WHO) is committed to empowering countries by implementing a gender, equity, and human rights approach in the health sector. The objective of this gender and inclusion analysis is to assess potential gender disparities of health sector management in the Kyrgyz Republic. The employed mixed-method approach takes advantage of data triangulation. Besides information from the literature and policy documents available at the international and national levels, the analysis includes interviews and data from the self-assessment of health services managers in the Kyrgyz Republic. A convenience sample of 75 health managers was taken and after up to three reminders a commendable response rate of 80% was achieved which resulted the final sample size of N = 60. A factor analysis using quartimax orthogonal rotation was applied to investigate the correlation between Teaching Qualification, Digitalization, Training Usefulness, Computer Workplace, and Gender Equality. In 2021, the Kyrgyz Republic adopted a new Constitution, which provides a sound legal framework to support gender equality and promote women's empowerment. However, according to a survey, only 42.9% of the respondents felt that equal rights and opportunities were integrated into their job descriptions. Similarly, only 40.7% believed that their institutions' written documents reflected a commitment to equal rights and opportunities for both genders. Two factors were identified as influencing gender equality: (1) personal and (2) technical aspects. Regarding personal aspects, gender equality, teaching qualification, and training usefulness were found to be significant. Regarding technical aspects, the computer workplace was related. In recent years, the Kyrgyz Republic has been developing a culture of gender equality. Political will is essential to promote and make organizational change possible. It is important to create a written mid-term policy that affirms a commitment to gender equality in organizational behavior, structures, staff, and management board compositions. Healthcare institutions need to prepare strategic and operational plans that incorporate gender equality principles.

Greenhouse gas emissions from sanitation and wastewater management systems: a review

ABSTRACT There is growing awareness of the contribution of sanitation systems to greenhouse gas (GHG) emissions globally, and hence to climate change. However, there is a lack of comprehensive insight into emission sources disaggregated across the entire sanitation chain. This study presents a detailed review and analysis of emission sources from both sewer-based and non-sewered sanitation systems, with a focus on both fugitive emissions and those related to system operation. Our analysis highlights evidence gaps in several areas in the literature: quantifying emissions from non-sewered sanitation systems, with particular gaps related to technologies like biogas toilets and composting toilets; oversight of contextual factors such as environmental conditions and infrastructure operational status in GHG accounting; a dearth of holistic GHG emission studies across the entire sanitation chain comparable to those in the solid waste management sector; and inconsistencies in GHG measurement methods. By pinpointing these gaps, this review provides a robust reference for planning climate mitigation strategies for sanitation and wastewater management systems, emphasizes the urgent need for the incorporation of climate-smart solutions in the sector, e.g. in the design of new and retrofitted infrastructure, and aims to bridge the sustainable development goals related to sanitation and climate action.

Impact of Employee Engagement On Service Quality in Nigerian Public Agencies

This study investigates the connection between employee engagement and service quality in the Asset Management Company of Nigeria (AMCON), which is a key player in Nigeria's financial sector. This study examines three key dimensions of employee engagement – absorption, vigor, and dedication – and their effects on service quality, specifically focusing on the responsiveness dimension of the SERVQUAL model. This study is important because there is a lack of representation of AMCON and similar institutions in the existing literature, particularly within the context of Nigeria's unique financial landscape. This study utilized a mixed-methods approach that included quantitative surveys and qualitative interviews with AMCON employees. The analysis employed the SERVQUAL model to evaluate service quality and multiple regression analysis to explore the influence of each engagement dimension. The findings of this study are expected to contribute to a theoretical understanding of the impact of employee engagement on service quality within the asset management sector. Additionally, this study aims to provide practical insights for AMCON, potentially improving service delivery strategies and effectiveness in fulfilling its mandate. The broader implications of this study extend to similar asset management entities in emerging economies, providing a comparative perspective, and understanding of these dynamics in diverse economic and regulatory environments.

Interpersonal and Informational Justices as Correlates of the Whistle-Blowers’ Intentions in Nigeria

This study examined whether interpersonal and informational justices are correlates of whistle-blowers’ intentions among selected local government areas in Delta State, Nigeria. In this study, two dimensions of organizational justice (interpersonal and informational justices) were used. In order to carry out the study, questionnaires were administered to employees in six local government areas and data obtained were analyzed via descriptive and inferential statistical techniques. On the basis of the analysis, it was found that while there is a significant relationship between interpersonal distributive justice and whistle-blowers’ intentions, an insignificant relationship was found between informational justices and whistle-blowers’ intentions. Thus, only interpersonal justice serve as a correlate of the whistle-blowers’ intentions. The study recommended the integration of internal disclosures via code of ethics and honesty reporting to support whistle-blowers as well as in silencing and/or punishing the whistle-blowers via retaliatory measures put in place by management of public sector.

Adopting a Purposeful Approach to Hybrid Working integrating notions of place,space and time

Hybrid working is a prevalent way of working, representing a significant change for public sector organisations. The change management literature brings together the notions of place and space; however, little research on hybrid working has used this framing. In this article, we extend this framing to include time, arguing that key to hybrid working effectiveness is the adoption of a purposeful approach to integrating place, space and time. This article has the potential to assist public sector human resource practitioners, managers, employees and policymakers as they navigate their way through these changing times.