Management Organizations Research Articles

Hybrid control systems: from ontological reflection to conceptualization of the phenomenon

As the practices of using digital means in various spheres of life and at the levels of ensuring its regulation, it becomes more and more urgent to consider the nature and consequences of hybridization of social and digital relations, the results of which are now manifested at all levels of social management: social (interaction of the state and society), organizational (managerial, sectoral), local (territorial and interpersonal interaction). In this context, a dual perspective of hybridization emerges: technocratic (unification, modernization, and control from above). In this context, a dual perspective of hybridization arises: technocratic (unification, modernization and control from above) and socio-contextual (taking into account needs and interests from below, development taking into account life strategies). From a technocratic perspective, hybridization can be viewed as an idealized product (object) of the evolution of artificial regulatory systems, as the embodiment of the ideal form, structure of algorithmization of human activity, and follow the unfolding path of technocratization of public life. However, already today we are witnessing failures in the processes of digital transformation of territories and in the operation of hybrid management systems, the purpose and functionality of which are more likely to be configured to build and reproduce technocratic principles of management organization, which gives rise to the imperatives and determination of hybrid objects over hybridizing management entities, reduces sensitivities to spontaneous processes of socio-network grouping. The latter phenomenon is proposed to be considered and studied as a mechanism for launching the formation (localization) of hybrid control systems within the framework of the theoretical construct of the sociology of control called the "sociocultural body of problem solving".

OVERCOMING OBSTACLES: HIGHER EDUCATION INSTITUTIONS AND THE SDGS IN THE EU – A CLUSTER ANALYSIS

The aim of this study is to classify Higher Education Institutions (HEIs) in the European Union (EU) based on the financial and knowledge barriers they face in im- plementing sustainable practices. The data was collected from European universities through the European Deans Council for Sustainable Development (DECODE) sustain- ability project. Hierarchical cluster analysis was used to group countries based on their sustainability barriers, and each cluster was analyzed based on the socio-economic struc- ture of the countries and the management organization of the universities. The findings suggest that countries with low scores on both the knowledge and financial side exhibit similarities and those facing higher financial barriers also tend to experience lower levels of knowledge barriers. The study provides valuable insights into the challenges and needs of HEIs in each country regarding Sustainable Development Goals (SDGs). This research can guide policymakers and universities in developing effective strategies to overcome financial and knowledge barriers and promote sustainability practices in HEIs.

The Imperative Need for Writing Skills and Competence in English for Vocational Learners: A Comprehensive Literature Review

The focus of this research includes aspects of language, linguistics, and literature skills, as well as their impact on human resource management and public organizations. Through qualitative descriptive analysis methods, this study reveals that language skills, including grammar, vocabulary, and syntax, are the main foundation of writing competence. The results of this study show that linguistics and exposure to literature play an important role in developing writing excellence. Linguistic principles enrich students' understanding of sentence structure and coherence, while exposure to literature stimulates creativity and enriches writing styles. The integration of these components into the vocational curriculum is a practical strategy to strengthen overall writing skills. In addition, this study highlights the importance of writing competence in the context of human resource management. Students with strong writing skills are better equipped to make convincing job applications and communicate effectively in the context of human resource management. This demonstrates the need for vocational institutions to work with career services to provide the guidance and resources needed by students to succeed in HR-related communication. This research confirms that clear and effective written communication is very important in public organizations. Good writing skills ensure transparency, accountability, and accessibility of information within this organization.

How Does Environmental Education Moderate Local People’s Commitment to the Environment and Intention to Support Tourism Development?

This research has been conducted to determine the environmental commitment of local people and its effect on the intention to support sustainable tourism development based on the Value–Belief–Norm Theory. In addition to related studies in the literature, the present study also examined the moderating role of environmental education. The study data were obtained from local people living in Manavgat, Antalya, one of the most notable tourism destinations in Turkey. Prior to testing the hypothetical research model through the structural model, the data were examined for outlier calculations, normality distributions, and potential multicollinearity issues. As a consequence of obtaining satisfactory findings, the structural model was tested using the AMOS program. Moreover, the Process macro (model 1) was preferred to measure the moderator effect. The results of this research demonstrate the consistency of the Value–Belief–Norm Theory and show that residents’ personal norms influence their environmental commitment and intention to support sustainable tourism development. Furthermore, the findings of this study revealed the moderating role of environmental education in these relationships. Several theoretical and practical implications have been identified for destination management organizations, industry managers, policy-makers, and academics working in the field.

Development of a psychological model of customer complaint management based on comprehensive quality management: the mediating role of job satisfaction

Introduction: The need to have customer complaint handling systems in universities can be a step towards improving and developing the establishment of comprehensive quality management in the products and services of universities, and this will make job satisfaction among university employees better and more. Aim: The purpose of this research was to develop a psychological model of customer complaint management on the quality management of job satisfaction evaluation. Method: The current research is applied and in terms of the descriptive implementation method - a correlation survey, the statistical population of the present researcher was all the employees of the sports departments of Islamic Azad Universities in the northwest of the country (320 people) in 1401, 180 people were randomly selected as a sample. and participated in the present research. The measurement tool in this research is the complaint management questionnaire. Statistical software and SPSS version-23 were used to download and design the model. Results: The findings of the research showed that comprehensive quality management directly affects the management of customer complaints, but the effect of comprehensive quality management through the mediating variable of job satisfaction was not effective on the management of customer complaints. Also, the results indicated the effect of comprehensive quality management on job satisfaction. Conclusion: Based on the results of this attention to the factors affecting the job satisfaction of employees, such as improving the organizational climate, improving the payment system, motivational and participation-oriented leadership style, and physical conditions can also affect the way employees respond to customers. In fact, comprehensive quality management by focusing on empowering employees, improving the accountability system, speed in dealing with customers' demands, respect for the prevailing values ​​in the society and the organization, as well as having the necessary flexibility in front of customers and their demands can make the organization in Better management of customer complaints and their satisfaction is helpful.

Digital transformation, blockchain, and the music industry: A review from the perspective of performers’ collective management organizations

This study examines the challenges related to the music industry's digital transformation and potential role of blockchain from the perspective of collective management organizations (CMOs). Building on desk research and primary data from semi-structured surveys conducted with C-level executives and managers, this empirical analysis identifies major projects, their state of development, and prospects for digital transformation based on blockchain in the music industry. The findings reveal that there are a limited number of blockchain projects led by and/or with the relevant participation of CMOs. However, most are just research projects, proofs of concept, or pilots, showing that blockchain is currently in an experimental phase of development on the periphery of the music industry's digital transformation. This is not very different from analysts' understanding of the current situation and perspectives on the mass adoption of blockchain in other industries. In summary, blockchain is neither at the core of the music industry's digital transformation nor a priority for CMOs leading this process from the perspective of intellectual property rights management. The limited quality of music metadata, sparsity of sound data sources, and absence of a common data governance framework among different stakeholders within the industry are the main impediments to transforming blockchain into a global solution with transformative potential. Overall, the results provide a snapshot of the current status and possible future trajectories of blockchain adoption as a paradigm for intellectual property rights exchange within the music industry.

Improving impact assessments to reduce impacts of deep-sea fisheries on vulnerable marine ecosystems

Robust impact assessments (IAs) for deep-sea fisheries are essential for safeguarding deep-sea ecosystems against the impacts of bottom fishing. In the high seas, United Nations Resolution commitments require States (independently or through Regional Fisheries Management Organisations (RFMOs)) to conduct IAs to evaluate if fishing is putting vulnerable marine ecosystems (VMEs) at risk. To enhance the efficacy of future IAs, this study evaluated nine IAs against the criteria in the FAO International Guidelines for the Management of Deep-Sea Fisheries in the High Seas. We find that in all IAs, the information required by the FAO Guidelines is either completely lacking or only partially addressed. The main shortcoming of the IAs was inadequate description of the ecosystems potentially affected by fishing. Additional shortcomings include incomplete description of the proposed fishing activities, lack of baseline data and risk assessments, and limited consideration of the indirect impacts of fishing. This study identifies several ways to strengthen the IA process; i) making IAs publicly available; ii) improved collection of baseline data and VME identification; iii) assessment of impacts on broader range of species associated with VMEs or potentially impacted by deep-sea fishing; iv) enhanced cooperation between RFMOs and more streamlined IA processes; v) comprehensive assessment of different types of impacts from fishing and climate change, and vii) improved consideration of uncertainty. Fully compliant IAs are a minimum requirement for the effective function of RFMOs, since they are the primary tool for preventing significant adverse impacts upon vulnerable marine ecosystems and the wider deep-sea environment.

Destination Promotion Videos and Tourism Knowledge: A Road Toward Residents’ Empowerment in Emerging Tourism Destinations

There is a major outcry among Destination Management Organizations (DMOs) in emerging tourism destinations regarding the low participation or engagement of key stakeholders, mainly local residents, in sustainable tourism. Although several initiatives have been taken by DMOs to ensure that local residents participate in inclusive tourism development, major progress has not been achieved so far. Past studies indicate that even though local residents are engaged and involved in tourism development, they have not been able to fully exercise power and control over tourism, hence they participate as passive beneficiaries rather than active beneficiaries. Thus, this study is an attempt to investigate the role of destination promotion videos and tourism knowledge as drivers of residents’ empowerment in emerging tourism destinations. The study used convenience sampling to determine a sample of 417 local residents in the Dodoma region, from whom data were collected. The data analysis, using structural equation modeling, suggests that tourism knowledge is an important driver of residents’ empowerment among local residents. Additionally, tourism knowledge can be cultivated through the use of destination promotion videos as important sources of information about tourism destinations. This study recommends that DMOs should utilize various public awareness campaigns, such as short destination videos, to empower individuals with knowledge. This knowledge could instill confidence and encourage their participation in inclusive tourism development.

Ethical Dilemmas and Copyright Challenges among Independent Artists in Kenya's Music Industry

This qualitative phenomenological research aims to find out the ethical dilemmas around revenue generation and copyright practices among independent artists in Kenya. The study delves into various aspects, including collective management organisations (CMOs), copyright laws, governmental policies, exploitative practices, and regulatory frameworks, through an extensive analysis of existing literature and qualitative data. It reveals that while Kenya's music industry has experienced substantial growth with the introduction of new music genres and disruptive innovations, it still struggles with systemic barriers that limit the welfare and success of independent artists. Governmental policies and copyright laws revealed gaps in protecting independent artists' intellectual property rights. The study shed light on issues such as corruption, mismanagement, and failure to distribute royalties to artists fairly, with a close examination of CMOs, thus calling for the need for increased transparency and accountability. These issues are linked to numerous challenges, including inadequate industry support, limited access to resources, and unfair compensation. Exploitative practices conducted by industry participants and intermediaries are subjecting independent artists to illegitimate contractual agreements, delayed royalties, and predatory behaviours from industry participants. The presence of weak regulations magnifies these concerns, resulting in the degradation of artists' rights and limited recourse in cases of copyright infringements or contractual disputes. This research, therefore, calls for regulatory reforms and industry-wide interventions to address these structural barriers and to give light on how to promote a more sustainable and equitable music ecosystem in Kenya. The study recommends the strengthening of copyright enforcement mechanisms, improving transparency and accountability within CMOs, and establishing tailored support systems for independent artists.

Segmenting social media users in international tourism: Insights integrated from multi‐homing theory and international visitor survey data

AbstractThis study utilizes multi‐homing theory to assess international travelers' usage of social media platforms, revealing insights into their gender, country of origin, generation cohorts, and travel purposes. These insights can guide the development of effective social media marketing strategies for national destination management organizations (DMOs). Data from South Korea's 2019 International Visitor Survey (with 12,194 participants) was analyzed using chi‐square and correspondence analysis techniques. The results revealed distinctive preferences of international visitors among generational cohorts with different travel purposes across 19 countries in the usage of online travel communities, social network platforms, video‐sharing platforms, and travel blogs. Understanding the dynamics of social media platforms helps national DMOs enhance their social media marketing strategies for international visitors, based on the multi‐sided platform usage paradigm. Nevertheless, acknowledging the study's limitations points towards potential avenues for future research.

Exploration of Early Childhood Education Management in Pesantren: A Case Study of Salafiyah Karangpandan Pesantren, Pasuruan

Purpose – This research aims to explore the management of early childhood education (PAUD) within the context of pesantren, specifically at the Salafiyah Karangpandan Pesantren in Pasuruan. This study addresses a gap in previous research by focusing on the planning, organization, implementation, and supervision of early childhood education management in a pesantren environment, providing both theoretical and practical insights. Design/methods/approach – This study employs a qualitative case study design to understand the phenomena of PAUD management at Salafiyah Karangpandan Pesantren contextually and empirically. Data were collected through in-depth interviews, participant observations, and document analysis. Participants included caregivers of the pesantren, the headmaster, coordinators, educators, and administrative staff, selected through purposive and snowball sampling techniques. Data were analyzed using an interactive analysis model that encompasses data condensation, data display, and conclusion drawing/verification. Findings – The study found that effective PAUD management in pesantren involves strategic planning focused on the vision of promoting Quranic reading with tartil. An organizational structure based on competence, trust, familial relationships, and welfare creates a productive work environment. Implementation is guided by charismatic leadership and a supportive religious atmosphere, adhering to the Qira’ati system. Supervision through scheduled and conditional evaluations ensures continuous quality improvement. Research implications – These findings highlight the importance of a holistic approach in the management of early childhood education within the pesantren environment, suggesting that effective planning, organization, implementation, and supervision are crucial. This research can serve as a guide for policymakers, educators, and pesantren administrators to enhance PAUD quality by adopting the Qira’ati system and ensuring charismatic leadership.

농지제도의 개선을 통한 농업경쟁력 강화 방안

1. CONTENTS (1) RESEARCH OBJECTIVES In order to strengthen agricultural competitiveness, the average production cost of agricultural products should be lowered by expanding the arable area per farm, and for this, the farmland ownership system needs to be reorganized. (2) RESEARCH METHOD This study has been mainly studied in the literature study. It analyzes using various statistics and articles related to farmland ownership system. (3) RESEARCH FINDINGS It seems reasonable to regularize the survey on farmland use, and the Korea Rural Community Corporation should have an organization of farmland bank managers along with the farmland bank system to oversee the survey. 2. RESULTS It is necessary to revitalize the farmland banking system that manages farmland transactions, leases, and farmland information as improvement measures and policy tasks for farmland acquisition qualifications and farmland ownership limits. In addition, farmland in agricultural promotion areas and agricultural protection areas should be suppressed for other purposes as much as possible, and the principle of cultivation should be maintained in a declarative sense, but more prospective farmland ownership and lease policies are required to expand the size of farming.

도시재생관점에서 지역경제 활성화를 위한 상권관리전문법인 필요성에 관한 연구

Urban regeneration in Korea is bringing about changes in the implementation pattern over time, and has now shifted to improving private investment. Regarding the concept of ‘n-minute city’, by examining Paris’s 15-minute urban plan and Seoul’s 30-minute pedestrian living zone, it was confirmed that the living zone is concentrated around the alley economy. Through local commercial districts and the Regional Commercial District Act, it was found that the policy direction of Korea's commercial district support projects in the future will be organized into regional commercial districts through private-centered commercial district professional managers. Through case studies in the US, UK, and Japan, we were able to gain insight into the necessity and direction of a private-centered commercial management organization to solve regional problems and create a sustainable profit model. Lastly, by deriving current problems through analysis of the trends and policies of our country's commercial districts and the current status of traditional market commercial districts, we have a direction on the need for a private-centered commercial management company based on the concept of a local management company for existing traditional market commercial districts. was able to check.

ORGANISATION CARBON FOOTPRINT ASSESSMENT AND GREENHOUSE GAS REDUCTION EMISSION OF YALA RAJABHAT UNIVERSITY, THAILAND

This research aims to study carbon footprint assessment and the guidelines for reducing greenhouse gas emissions at the Yala Rajabhat University in southern Thailand. Data was collected from January to December 2020 for evaluating greenhouse gas emissions. The methodology followed the guidelines of the Thailand Greenhouse Gas Management Organisation (Public Organisation). The greenhouse gas emissions can be classified into three categories: (1) Direct GHG emissions, (2) electricity indirect GHG emissions, and (3) other indirect GHG emissions. The results showed that Scope 2 indirect greenhouse gas emissions from energy consumption had the highest amount of greenhouse gas emissions at 1,625,941.82 kilogrammes of carbon dioxide equivalent (kgCO2 e/year). Amount of greenhouse gas emissions were 182,144.76 and 28,545.71 kgCO2 e/year for Scope 3 and Scope 1, respectively. Guidelines for reducing greenhouse gas emissions electricity consumption of the Yala Rajabhat University urgently needed. To reduce the amount of carbon footprint. This can be done in the form of (1) energy management, including reducing electricity use, (2) solid waste management using the 3Rs (Reduce, Reuse, Recycle) principle, and (3) fuel efficiency and renewable energy adoption.

THE ROLE OF THE ZAKAT MANAGEMENT ORGANIZATION (ZMO) IN RESTORING THE CONDITION OF POST-DISASTER VILLAGES IN NORTH LOMBOK REGENCY

The earthquake that occurred in NTB province resulted in many deaths, refugees, and damaged buildings. The earthquake disaster also damaged the community's economic, social, and educational conditions. One of the areas most severely affected by the earthquake was North Lombok Regency (KLU). Many non-governmental organizations, including zakat management organizations (ZMO), have participated in distributing aid and restoring the condition of villages in KLU. This study aims to determine the role of ZMO in restoring the condition of villages in KLU. This research is qualitative research with a descriptive approach. The results of the study found that: ZMO began to distribute disaster assistance in KLU during the phase when the disaster occurred, starting from steps 1) rescue and search for victims; 2) evacuation of victims. Then in the post-disaster phase, starting from steps 1) donations and services, 2) consolidation and 3) reconstruction and rehabilitation. The last phase carried out by ZMO is the pre-disaster phase, where the steps taken are disaster preparedness.

Обеспечение профессиональными кадрами экономики региона на основе баланса потребностей бизнеса и возможностей системы образования

Introduction. The relevance of the study is caused by the challenges facing the vocational education system, the regional labor market, and the entrepreneurship system as a whole. Purpose of the study. The purpose of the study is to reveal the state of the secondary vocational education system in the Northwestern Federal District, to assess the structure of personnel training in the vocational education system. Methods. The research methodology is based on the continuity of the processes of dialectic development of the secondary vocational education system and the demand of the labor market, medium and small businesses in the current economic conditions. Based on the methods of structural-functional analysis and synthesis, it became possible to identify the main directions of training professional personnel. The object of the study is the system of secondary vocational education in the Northwestern Federal District. Results. The results of the study are a comprehensive analysis of the main characteristics of the secondary vocational education system in the Northwestern Federal District: the number of students, incl. for full-time education, for enlarged groups of training specialties, analysis of the quality of admission to professional educational programs in the context of vocational training groups in the regions of the North-Western Federal District, analysis of the state of the material and technical base of the vocational training system. Conclusions. The results of summarizing the directions of further research of the system of secondary voca-tional education made it possible to identify the leading directions of scientific discourse on the state of vocational training, to identify the leading structural characteristics of the coincidence of the state order and business needs, the organization of management in the system for improving the quality of implementation of educational programs implemented by institutions of the secondary vocational education system.

Dynamics of Electronic Word-of-Mouth: Insights from Destination Management Organizations

Dynamics of Electronic Word-of-Mouth: Insights from Destination Management Organizations

Connecting Environmental Perception, Awe, Face Consciousness, and Environmentally Responsible Behaviors: A Mediated-Moderated Analysis.

Tourists' environmentally responsible behavior (TERB) is one of the key areas in tourism as it concerns tourism sustainability that further influences a destination's competitiveness and image. This study sought to deepen the formation of TERB through tourists' degree of environmental perception, mediated by their feeling of awe towards the environment, and moderated by their level of face consciousness. Data were collected from tourists in Tibet and the findings indicated that awe exerted partial mediation on the tourists' perception-behavior relationship. Furthermore, face consciousness moderated the mediated relationship of humanistic environmental perception, awe, and TERB. This study adds value to existing tourism studies by revealing the influences of awe on constructing tourists' attitude in sustainable tourism. From a practical perspective, the findings offer insights for destination management organizations (DMOs) in promoting tourists' environmentally responsible behavior that fosters sustainable tourism development.

Роль креативного менеджменту в оптимізації кадрової політики в умовах нестабільності

This article examines the role of creative management in optimizing personnel policy in conditions of instability. The main aspects of the topic are considered based on the analysis of modern scientific literature and the practical experience of modern scientists in the field of management. It was determined that creative management is aimed at stimulating innovative processes and developing the creative abilities of personnel. It was also summarized that in conditions of economic instability, this approach becomes strategically essential for enterprises, as it allows them to adapt to changes in the internal and external environment. In addition, creative management models were systematized, which helped in the organization of effective personnel management and ensured the sustainable development of the enterprise. It is substantiated that integrating creative management into personnel policy contributes to increasing the motivation of employees, strengthening the corporate culture, and contributing to the innovative development of the organization. The research findings show that creative management is a necessary tool for the successful functioning of an enterprise in conditions of instability. Also, the implementation of creative models contributes to the formation of flexible and competitive personnel capable of quickly responding to changes and achieving the organization’s strategic goals. Creative management plays a vital role in optimizing personnel policy in conditions of instability, providing the ability to effectively respond to challenges and adapt to changes in both the internal and external environment of the functioning of enterprises. Thanks to the creative approach to the management of human resources, there is a qualitative restructuring of the work process aimed at stimulating innovation and developing the creative potential of employees. In addition, this approach creates conditions for generating new ideas that contribute to solving complex problems and support the enterprise’s competitiveness. Keywords: creative management, personnel policy, instability, innovation, staff motivation, organizational culture, strategic goals, competitiveness.

The Copyright Amendment Bill: A New Vista for Fair Remuneration for South African Creators and Performers?

Abstract The South African Copyright Amendment Bill (CAB) was passed by parliament on 29 February 2024. From the formal commencement of the legislative process for the enactment of the CAB, by way of its introduction to parliament in 2017 to its eventual passage and afterwards, there has been very serious debate about whether or not the CAB will live up to the objectives it is formulated to achieve. The debate has mainly been centred around the limitations and exceptions the CAB seeks to introduce into the copyright regime in South Africa. This debate has the effect of blurring other key proposals in the CAB that are geared towards ensuring and promoting fair remuneration for creators and performers in South Africa’s creative industries. Building on previous work and based on desk research, this paper undertakes an in-depth analysis of key clauses in the CAB relating to equitable remuneration and fair royalty, reversionary right, licensing of orphan works, artist resale royalty and regulation of collective management organisations (CMOs) in order to illuminate and ignite debate on the CAB’s proposals aimed at ensuring fair remuneration for South African creators and performers.