The improvement of food allergen management among food manufacturers has been encumbered by a lack of behavioural incentives to adopt good practices (e.g. multiple verifications and adoption of advanced technologies etc.). This study aims to tackle this challenge by proposing an incentive-based approach. We develop this approach by compiling, through a scoping literature review, a comprehensive list of operational errors in food allergen management for food manufacturers; identifying incentives with a behavioural cost‒benefit approach; and integrating machine learning and human learning into a coherent framework for sustaining behavioural incentives. Such a synthesised approach could help to develop advanced food traceability technologies, more effective regulations and better food safety culture for improving food allergen management. • Incentivising the improvement of food allergen management. • A systems approach to improving food allergen management. • Integrating machine learning and human learning for food allergen management. • A behavioural cost-benefit model for food allergen management proposed. • Operational errors in food allergen management identified.
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