Quality Management In Education Research Articles

Data-Based Approach to Educational Programs Quality Management

The purpose of this article is to describe and justify the approach to assessing the quality of educational programs that have been developed and tested at ITMO University since 2019. The article presents the main indicators of assessment and the results of testing this approach at the university. The main unit of quality is an educational program, as it has a long-life cycle and meets the needs of most stakeholders of the educational organization. Taking into account all the features of an educational program, the authors propose a comprehensive set of indicators to assess its quality, which makes it possible to objectively manage it data-based. In conclusion, for completing the task of analyzing the life cycle of an educational program, the authors present an internal rating of educational programs, concise examples of recommendations based on its results. The advantages of the approach to managing educational programs are described, and ways for further development are presented. The article may be of interest to the managers and management teams of institutions of higher education, as well as to the researchers in this field.

MANAJEMEN MUTU PENDIDIKAN ISLAM

<p>The purpose of this writing is to find out the quality management of Islamic education, because management is a process that must be carried out to achieve certain goals that require planning, thought, regulation and direction so that it can run well and requires the combination of all existing potentials effectively and efficiently. Quality is a high standard and cannot be surpassed. Usually referred to by the terms good, superior, beautiful, good, expensive, luxurious and so on. If related to the educational context, the concept of educational quality is elite, because only a few institutions can provide high quality educational experience to students. Therefore Islamic Education Quality Management is one way to improve quality that relies on the educational institution/school itself, applies a set of methods, based on the availability of quantitative and qualitative data, and empowers all members.</p><p><strong>Keywords</strong>: Islamic Education Quality Management</p>

Stakeholder Participation and Cross-Sectoral Cooperation in a Quality Circle on Community-Based Teaching: Results of a Qualitative Interview Study.

Community-based learning in family medicine practices is an increasingly important part of the medical curriculum internationally. It is widely regarded as one solution to healthcare system needs, such as training and retaining a workforce willing to work in primary care. However, the perspectives of community-based medical educators and representatives from university-based medical education are rarely integrated. To improve teaching quality and promote exchange between those two sectors of medical education, the Institute for General Practice and Interprofessional Care at Tübingen University started a quality circle in family medicine teaching involving stakeholders from both sectors in 2018. The study aims to describe how the participants of this specific QC describe the cross-sectoral cooperation and participation of stakeholders in the quality management of community and university medical education. After an observed meeting of the quality circle, semi-structured interviews were conducted with n=12 participants of the quality circle. Interview transcripts were analyzed using grounded theory. According to the participants, the quality circle provides a dynamic continuity which allows participants to navigate known barriers to transsectoral collaboration in the quality management of community-based medical education. The quality circle is perceived as an instrument for quality improvement that offered continuity and direction. At the same time, it allows for enough freedom and flexibility for the involved stakeholders to creatively work together on quality management and be inspired by their experiences. The quality circle has the potential to facilitate collaboration between the two teaching settings, form a creative community, and give medical students an active role in educational quality management.

Professor Dumitru Patrascu: modus vivendi, modus cogitandi

The present article reflects the life and activity of the distinguished Professor, Habilitated Doctor, Dumitru Patrascu, reputable personality in the field of education sciences, on the occasion of the 70th anniversary, 51 years of didactic activity and 41 years of scientific activity. Dumitru Patrascu is the author of 11 monographs, co-author of 18 monographs, 14 collective works, 46 methodological-didactic works, specialized works and articles, 1 article in international magazines, 19 articles in magazines included in the National Register of profile magazines, 1 article in magazines in the process of accreditation, author of 12 manuals, 3 guides, 18 methodological recommendations – a total of more than 250 publications in the field, being one of the most prolific authors at institutional and national level. Professor Dumitru Patrascu’s area of scientific interests’ extends to an imposing series of actual topics in the field of education sciences: Scientific organization of students and academic staff work, Handicrafts and skills for life, Educational technologies, Pupils’, students’ and academic staff creativity, Educational management, Organizational culture in school, Anti-crisis management, Education quality management, Mentality change, Conflict management in educational system, Creation and development of new types of schools, Pedagogy of training new engineering staff (security field), Educational leadership, Mental health, Time management, Managerial delegation etc. Professor’s Patrascu personal scientific contribution is revealed in the development of research through the elaboration of new conceptions, hypotheses, theories; through opening new scientific directions, therefore enhancing the significance of his works for science, culture and practice.

Accreditation monitoring as a tool for assessing compliance with accredited indicators of educational programs of higher education.

The subject of this article is the transformation of the system of state regulation of higher education and, in particular, the procedures for state accreditation of educational activities. The reform of the system of state accreditation of educational activities creates a number of opportunities for the management teams of educational institutions of higher education. The article presents an assessment of how the new law enforcement practice can affect the quality management of education in higher education institutions based on the analysis of current regulatory legal acts and new legislation. For this purpose, general scientific and special legal methodology (formal legal, comparative legal) was used in the research process. The novelty of the research lies in the application of interdisciplinary approaches to the study of the subject, in combining the results of the analysis of normative legal acts with an assessment of the impact of law enforcement practice on the management system of organizations of higher education and new opportunities to improve the quality of educational programs. At the same time, the conclusion is made about the possibility of greater concentration of teams of organizations on improving the quality of educational programs due to the reduction of the bureaucratic burden on the teaching staff.

The Chinese University stakeholder satisfaction survey: Developing a customer-centered self-assessment tool for higher education quality management.

Customer-centered management theory has considerable potential for increasing the quality of higher education (HE) in China and promoting its sustainable development. This study applied customer-centered enterprise management theory to develop an HE stakeholder satisfaction scale based on data from 1,654 students, teachers, and other staff members, including human resources personnel. The three-part stakeholder satisfaction survey consists of the China University Student Satisfaction Scale, the China University Teacher and Staff Satisfaction Scale, and the China University Graduate Human Resources Department Satisfaction Scale. All three subscales were valid, reliable, and can be used to foster management innovation, although they require adjustments to improve their coverage of different HE environments. Organizational self-assessment based on customer-centered corporate management theory has much to contribute to the quality and sustainability of China's HE systems.

MANAJEMEN AKHLAK DAN KARAKTER PENDIDIKAN ANAK USIA DINI

This study aims to determine the management of morals and character in early childhood. Many found various kinds of behavior that can determine the character of different early childhood. So, a rule is needed to minimize the attitudes and behavior of children in early childhood starting early, especially in the influence of this increasingly advanced era. Education is basically in the form of guiding and consciously teaching educators to students with regard to the physical and spiritual development of children so that the formation of a good and neat personality. This study measures all aspects of moral and character management, namely: positive and negative, the purpose of this study is also to find out how the influence of character education management on morals in early childhood. The method used is a quantitative method with research data with data analysis. Data collection techniques in the form of interviews (interviews) by way of one-sided question and answer which is carried out systematically and based on the research objectives. Sources of data in this study in the form of respondents and observations. Data collection techniques in the form of research reports. The results of this study indicate that students are also expected to be able to follow and make themselves effective in order to establish unity in education which will later be in the form of good morals in developing learning character.

LECTURER SOFT-SKILLS COMPETENCIES DEVELOPMENT MODEL: SUPPORTING LEARNING IN DIGITAL ERA AND “KAMPUS MERDEKA” PROGRAM

Globalization has initiated the competition in many sectors and has become a necessity. Advances in information and communication technology combined with the industrial revolution added to the frenzy of the situation. All sectors were obliged to make the related adjustments. The Covid-19 pandemic immediately made competition and uncertainty compound. Education has several types and levels, one of which is higher education. One of the determinants of university accomplishment is lecturers. The quality of human resources can be seen from the competence of hard skills and soft skills. Universities are required to redirect human resources to obtain the best quality of education. Universities are required to improve the quality of education management oriented to the development of soft skills. This study uses a quantitative approach with the help of structural equation modelling (SEM). A total of 133 lecturers were taken as the research sample. The results show that of the six soft skills studied (critical thinking, creativity, initiative, teamwork, and networking) two main variables are determined. They are initiative and networking ability. In relation to learning in the digital era and the “Kampus Merdeka” program, this study suggests the importance of lecturers always taking the initiative and utilizing the ability to initiate. Besides, lecturers are advised to conduct and maintain networks to be able to prepare human resources, especially amidst the uncertainty.

Management Of The Internal Quality Assurance System (Iqas) In Improving The Quality Of Higher Graduates

This paper aims to describe the other side of the management of the internal quality assurance system (IQAS) in improving the quality of university graduates. Quality improvement management based on university graduates is a new alternative in education management which emphasizes more on independence and creativity. The development of the quality assurance system management is designed to improve the community's ability to manage educational change in relation to the overall objectives, policies, planning strategies, curriculum initiatives that have been determined by the government and education authorities. Therefore, the output of education demands a change in the attitudes and behavior of all components that involve all people, both the community, in viewing, understanding, helping as well as observers who carry out monitoring and evaluation. This study uses a descriptive analysis method approach. A method approach that is used to analyze, describe and summarize various conditions, and situations from various data collected from observations regarding the problem under study during the research. The problem of the low quality of higher education is the reason for the government to provide a policy by presenting an internal quality assurance system (IQAS) in universities. The internal quality assurance system (IQAS) is managed independently by the university concerned. Then in the management of higher education quality is carried out on an ongoing basis. This study aims to analyze the role of the internal quality assurance system (IQAS) in improving the quality of higher education.

Quality management of higher education within the framework of the socio-investment model of economic growth: State audit and financial control

The article aims to study the contribution of quality management in higher education through state audit and financial control to the implementation of the socio-investment model of economic growth. The article is based on the scientific hypothesis that quality management in higher education should be based on university rankings. The article presents the authors’ view on the interpretation of recent results in the research field of quality management in higher education and reveals the strengths and weaknesses of the hypothesis. Systematization and critical analysis of the indicators of quality and effectiveness in higher education based on the leading university rankings for 2022—the Ministry of Education and Science of the Russian Federation—are performed. The case study method is used for the case analysis of the management of quality and effectiveness on the example of the leading Russian university, which has been the leader of these rankings for many years: Lomonosov Moscow State University (MSU). The scientific novelty and originality of the article are associated with a systematic view of the quality and effectiveness of higher education, which was first formed by the authors through a combination and grouping of indicators from the leading university rankings for 2022. The theoretical significance of the authors’ conclusions lies in the fact that the article clearly identifies a significant contribution of the quality control of education and the performance management of universities to the implementation of the socio-investment model of economic growth. The practical significance of the obtained results is that the scientific and methodological basis for monitoring and assessing quality and effectiveness in higher education based on the leading university ratings for 2022 makes it possible to improve the state audit and financial control of university activities in the implementation of the socio-investment model of economic growth.

Znaczenie szkolenia nauczycieli i tworzenia odpowiedniej infrastruktury w szkole dla wdrażania platform cyfrowych w edukacji przeduniwersyteckiej

The study explores the importance of creating the appropriate infrastructure, with digital tools, in schools, as well as the appropriate training in the field of information technology, to efficiently implement modern digital platforms in the pre-university system. The study focuses on the importance of creating a proper digital infrastructure in the school and the efficiency of teachers training in the field of digital technology, as two key factors that enable the efficiency of the implementation of digital platforms in school for the development of online, hybrid or even remote education, as was the case with the use of these scenarios during the COVID-19 pandemic, or while implementing modern digital platforms for quality management of pre-university education, referring to the SMIP platform. The purpose of this study is to investigate the role that these two key factors have in the effectiveness of digital reforms in pre-university education.

Character Education Management Model in High School

Background: The Movement for Strengthening Character Education places character values as the deepest dimension of education that cultivates and civilizes educational actors. Character building involves the community, school culture and learning in the classroom. Purpose: To design a student character management model with Pancasila student profile character education Methods: This research uses qualitative and quantitative methods that are parallel. Its qualitative method is used at the time of measuring the relative between the factors affecting the character of the student and the list of views from the primary data. While quantitative methods are used to carry out hierarchical rankings and calculate the weighting of each criterion. The combination of qualitative and quantitative methods is used when validating research results by comparing the results of AHP analysis and interview results with stakeholders at the research site Results: The highest priority weighting factor was the learning factor in the classroom (0.5) and the lowest community engagement factor (0.22). This shows that learning conditions in the SMA Negeri 20 Jakarta class are the dominant factor for the formation of student character. Meanwhile, community involvement is the lowest weight factor but must still be met by schools in shaping the character of students. In the next stage, a Sensitivity Analysis is carried out to test how much influence the changes in each factor are in the extreme (very large or very small changes) Conclusion: Based on the results of the AHP analysis, it was found that SMA Negeri 20 Jakarta needs to manage the formation of student character in order of priority, namely learning in the classroom, school culture and community involvement. Keywords: Character Education, Classroom Learning, School Culture, Community

Learning of quality improvement theory – experiences with reflective learning from a student perspective

PurposeThe purpose of this study is to investigate how professionals who are continuing their education rate a higher education quality management course with an emphasis on reflective learning and real problem-solving. The audited course consists of module-based teaching, while students work on an improvement project at their workplace between course sessions. This study has a twofold aim: to contribute to the design of quality improvement courses based on doing as we learn and to offer insight into the use of a final grading method that consist of a folder with reports from the intermediate work steps and a final report.Design/methodology/approachAfter completing the course, students received a survey with questions and statements about the course content, delivery and final grading methods. They answered these questions on a seven-point Likert scale and also answered open-ended questions.FindingsIt is clear that professional students value the interweaving of theory with real-life training, and they value module-based teaching in which theory is reviewed and applied to practical problems. Reflective learning was achieved through feedback from both teachers and fellow students on various interim reports. Students’ employers benefit from the course, as students gain experience with quality improvement. The grading of a final report on the improvement project based on three sub-assignments was highly appreciated.Practical implicationsDevelopers in courses in quality improvement benefit from learning how this course is structured, assessed and how participants perceived its components.Originality/valueThe course design with modules and intermediate work steps, where the students apply theory in quality improvement to a real project at their workplace, is an original concept. The modules correspond to the plan, do, check and act (PDCA) methodology.

Strategic Responses to Quality Management in Turkish Higher Education

In the study, from a developed preliminary conceptual new institutionalist framework to determine the different strategic responses of organizations as a result of institutional pressures for conformity and predict the formation of alternative strategies; which strategic responses were given (acquiesce or defy or manipulate) from the Turkish higher education institutions that conform to the normatively presented quality management tried to determine. In the study, PLS-SEM algorithms were applied with SmartPLS software. The findings concluded that the "acquiesce" strategic response against normative pressure from the institutional pressures for the adoption of quality management in Turkish higher education, and the "manipulate" strategic response is given against mimetic pressure. According to the results obtained in this study, the acquiesce response as a strategic response to the normative pressures for higher education institutions to adopt quality management reveals that normative pressure is an essential tool for establishing quality in higher education. This indicates that success has been achieved in the systematic establishment of quality management on a national basis in Turkiye. Conformity to ESG standards brings success to Turkish higher education and enables Turkiye to complete its integration with Europe in higher education as soon as possible.

Beyond assuring learning: Greater challenges ahead for management educators

Many management academics around the world engage in Assurance of Learning (AoL) where student performance is measured against business program learning goals. AoL data inform continuous program improvement and offers accountability. However, what enables or hinders management educators’ engagement with AoL is not sufficiently understood. We review and unpack the benefits and challenges associated with AoL and outline why challenges remain unresolved and benefits not maximised. This paper provides management educators with a deeper understanding of AoL, and points to how challenges might be overcome to realise the benefits. We conducted a critical thematic analysis of an extensive list of AoL-related literature to identify reported benefits and challenges among business schools and how they might specifically impact management educators. The literature comprises 35 publications which represent wide applicability (country and school context) and offer both, empirical and conceptual data or insights. The findings report AoL benefits (key themes: Accountability, Program-based curriculum, Efficiency, Communication, Relevance, Evidence for improvement, Culture) and challenges (key themes: Ownership, Closing the loop, Applicability and relevance, Sustainability and workload, Alignment, Instruments, Reliability and validity) and stimulate a discussion about the value and nature of quality management education.

Humanistic Quality Education Model for Medical Students in the Perspective of Medical Social Work

Humanistic Quality Education Model for Medical Students in the Perspective of Medical Social Work

Management Of Strengthening Character Education In Fostering Morals Of Karimah Students At Madrasah Tsanawiyah, Bandung Regency

This research is motivated by the thought of developing character education, especially in the world of education as a strategic step for the sustainability and excellence of the nation in the future. The world of education is a world that is expected to shape the character of the young generation of the Indonesian nation, considering that character education is the main priority in the educational goals of the current government. In accordance with the reference to President Joko Widodo's vision, namely carrying out a "Mental Revolution" through the policies contained in the Presidential Regulation of the Republic of Indonesia No. 87 of 2017 concerning Strengthening Character Education. However, some student phenomena are found, for example not doing homework, cheating, skipping school without permission, or being indifferent to cleanliness in the school environment, fights between students, bullying, brawl and lazy to study. It is hoped that with character education programs in madrasas based on Islamic boarding schools, students can participate in character education planting activities, one of which is activities in Islamic boarding schools. This study aims to determine and analyze: (1) Planning, (2) Organizing, (3) Implementation, (4) Evaluation, (5) Character education results, (6) Barriers and carrying capacity, (7) Solutions to overcome obstacles. There are three foundations in this research, covering theological, philosophical and six value systems. The theory that underlies this research is management theory and quality theory. This research uses a qualitative approach with a case study method. Data was collected by using triangulation techniques using interviews, document studies, and field observations. With the research subject, the head of the boarding school, the head of the madrasa, teachers and students. Data analysis was carried out through data reduction, data presentation, and conclusion drawing. As for the conclusions of the research results, in general, the management of character education in the development of noble character, students of the Boarding School program at Madrasas at Al-Jawahir Islamic Boarding School and Al-Ihsan Islamic Boarding School, are oriented to the vision, mission and goals that must be realized at a certain time through analysis. resources owned by the school, both human resources and other resources, so that the achievement of school goals can be realized.

Research on cross-cultural adaptation and educational management of international students in China: Case of African students at Zhejiang Normal University.

With the closer China-Africa relations and the vigorous development of the country's education for international students, the number of African students studying in China has surged, and the difficulty of education management in colleges and universities has increased accordingly. Many scholars have conducted in-depth research on the educational management model, educational management policy, educational management status and optimization strategy for international students in China. However, the existing research dimensions are relatively single and lack of comprehensiveness. This study takes the educational management practice of African international students in Zhejiang Normal University as the breakthrough point and introduces the investigation of international students' cross-cultural adaptability. A sample of African students coming to China is selected from Zhejiang Normal University (n = 475). This study designs a questionnaire based on the dimensions of enrollment management, teaching management, and daily management combined with the teaching satisfaction, cultural adaptability, and emotional attitude of African international students in China. After data analysis with SPSS 26 and AMOS 24, it can be found that enrollment management is significantly positively correlated with the time in China. Teaching management is positively correlated with age, educational background and it is positively correlated with enrollment management. Differentiated management is positively correlated with Chinese proficiency, and it is positively correlated with enrollment management and teaching management. The recognition of management staffs is positively correlated with enrollment management, teaching management and differentiated management. Teaching satisfaction is positively correlated with enrollment management, teaching management, differentiation management and recognition of management staffs. Cultural adaptation is significantly positively correlated with Chinese proficiency, enrollment management, teaching management, differentiated management, recognition of management staffs, and teaching satisfaction. Emotions and attitudes are significantly positively correlated with age and time in China, and it is positively correlated with teaching management, the recognition of management staffs, teaching satisfaction, cultural adaptation, and academic qualifications. Through in-depth analysis, it can be found that there exist problems in the current education management of African international students, such as insufficient enrollment channels, incomplete enrollment promotion, unreasonable curriculum settings, inadequate implementation of the tutorial system, and excessive differentiated management. In order to further improve the quality of educational management for African international students in China, countermeasures such as adhering to the idea of "a community with a shared future for mankind" to optimize the enrollment management; advocating the value of "harmony but different" to improve teaching management; implementing the "people-oriented" service tenet to improve daily management; deepening community value identification to promote students' cross-cultural adaptation should be implemented.

Management Of Character Education To Improve The Quality Of Education In Islamic Boarding School (Qualitative Study at Cipasung Islamic Boarding School and KH Zaenal Mustofa Sukamanah Islamic Boarding School in Tasikmalaya Regency)

Islamic boarding schools are one of the educational institutions that are expected to be able to build Islamic character for all students who produce graduates who have various competencies to face various changes in today's era. legality is very much needed by both the world of work or the world of education for pesantren graduates. who have combined religious learning in pesantren with formal education and the quality of pesantren graduates is strongly influenced by the learning process in the pesantren.Therefore, Character Education in Islamic Boarding Schools is very important to balance the existing knowledge in Islamic boarding schools and schools. It is very necessary to research with a focus on character education issues, the objectives are: 1) Knowing the character education and materials developed by the Cipasung Islamic Boarding School and Sukamanah Islamic Boarding School. 2) Knowing the implementation used in the character education process developed by Cipasung and Sukamanah Islamic Boarding Schools. 3) Knowing the results of students' character education graduates who are the result of the education process in Cipasung and Sukamanah modern Islamic boarding schools. The theory that underlies this research is as follows: 1) Love of God and truth, 2) Responsibility, discipline, and independence, 3) Trust, 4) Respect and courtesy, 5) Compassion, care, and cooperation, 6) Trust self, creative, and never give up, 7) Fair and leadership spirit, 8) Kind and humble, 9) Tolerant and peace-loving. Research methods and procedures refer to Qualitative research approach. the location of the research was carried out at the Cipasung Islamic Boarding School and the Sukamanah Islamic Boarding School Tasikmalaya. The main findings of this study are. 1) The goals and materials for character education applied by the Kyai at the Islamic boarding school are Character Education in paternalistic religio education based on religious values that are based on the character of the Prophet Muhammad SAW by setting the goals and content of character education. 2) Implementation of character education developed in Islamic boarding schools, 3) Knowing the results of graduate learning that is applied is totality education by prioritizing the application of all knowledge in daily life and students' perceptions of the character education they experience in Islamic boarding schools. The implications of these findings are: 1) The objectives and materials of religious paternalistic character education by setting the goals and content of character education. 2) the implementation of character education developed in Islamic boarding schools. 3) knowing the results of graduate learning that is applied is totality education by prioritizing the application of all knowledge in everyday life and students' perceptions of the character education they experience in Islamic boarding schools.

The Effect of Work Motivation Performace of Elementary School Teachers

This research is used the effect of work motivation performance of elementary school teachers in the fulfillment of competitive human resources in the development of science and technology as well as substantial aspects, namely spiritual in order to be able to produce quality products. To avoid the rampant degradation of character, it is necessary to implement character education management in educational institutions. The purpose of this study was to determine the implementation of character education management through the principal's academic supervision on the performance of elementary school teachers. This research uses qualitative methods. Qualitative research is research that presents data with a description. Data collection techniques are carried out by observation methods. This type of research is field research. Data analysis consists of three components, namely data reduction, data presentation and drawing conclusions. Based on the results of research, the implementation of character education management is integrated in school activities, namely the principal's academic supervision on the performance of elementary school teachers. Character education management activities are carried out in order to achieve the vision and mission of the school. So, teacher work motivation is an encouragement that excites the teacher's personality to play an active role in achieving learning goals. The encouragement comes from other people or comes from oneself. The process of the emergence of teacher work motivation is a combination of the components of needs, encouragement, goals and rewards