Tourism Management Research Articles

MANDALA DA SUSTENTABILIDADE NO TURISMO

Contemporary times have been marked by the trivial and excessive use of the adjective “sustainable”, tourism has not been left out of this trend. The lauded “sustainable destination” title has become a central premise among territorial management groups. However, developing public policies to meet this status has evidenced reductionist and sometimes misguided treatments that fail to incorporate the true complexity of sustainability into tourism. The results are disconnected, one-off, ineffective actions based on guesswork or the interests of particular actors in the territory. This essay presents a simplified and didactic proposal for a territorial planning instrument (Sustainability Mandala in Tourism – TSM) to contribute to the attempt to seek sustainability in tourism development. The TSM comprises 21 indicators, defined from the analysis of international instruments and national strategies in force in tourism planning. The instrument covers the seven dimensions of sustainability (environmental, territorial, political, cultural, social, economic, and technological), and it has been developed to guide local and regional tourism management groups pragmatically. Keywords: Sustainability Indicators; Tourism; Public Policy; Mandala of Sustainability in Tourism; Local Development.

Navigating overtourism destinations: Leveraging smart tourism solutions for sustainable travel experience

<p>This paper explores the integration of artificial intelligence (AI) and smart tourism technologies to address the multifaceted challenges of overtourism in tourist destinations. Overtourism leads to significant environmental degradation, strains local resources, and diminishes visitor satisfaction, ultimately threatening the sustainability of these destinations. Destinations can enhance sustainability and tailor travel experiences by utilizing cutting-edge technologies like the Internet of Things (IoT), augmented reality (AR), virtual reality (VR), and big data analytics. These technologies offer innovative solutions to optimize resource use, enhance visitor engagement, and promote responsible tourism practices. The study underscores the potential of smart tourism technologies to manage tourist flows, reduce environmental impacts, and improve the overall quality of life for local communities. Strategic planning, substantial investment, and collaboration among various stakeholders, including government agencies, local communities, and the private sector, are essential for the successful implementation of these solutions. The findings highlight the critical role of technological innovation in fostering a balanced and sustainable future for tourism, ensuring that destinations can thrive economically while preserving their cultural and natural heritage. This research provides valuable insights for policymakers and tourism managers aiming to mitigate the adverse effects of overtourism through the adoption of AI and smart tourism technologies.</p>

Retrofit of green architecture through adaptive reuse of heritage buildings in sustainable tourism management

ABSTRACT The adaptive reuse of cultural heritage buildings as tourist attractions is a growing trend. From an architectural point of view, this concept can be optimized with green architectural retrofit strategies, which help minimize construction waste and encourage environmental conservation. The challenge lies in technically implementing green architectural strategies to transform cultural heritage buildings to ensure safe and comfortable use as tourist destinations. This research uses method in-depth observations of several case studies to identify the subject’s strengths and weaknesses through SWOT analysis. The findings from this analysis are used to develop strategies for managing cultural heritage buildings through green retrofit architecture. The research results provide detailed insights into the effectiveness of management practices based on previous research, addressing issues such as limited awareness and capacity, challenges in interpreting and managing cultural heritage, data management, costs, and inadequate knowledge. Research recommends applying green retrofit techniques such as energy efficiency, water and waste management, landscaping, building material, and indoor air quality to cultural heritage buildings. This approach aims to optimize and increase energy efficiency by revitalizing buildings through landscape designs that consider environmental conservation and climate change.

Exploring Culture and Sustainability: Community Participation in Indigenous Tourism in Malaysia

Nowadays, Indigenous tourism contributes to the conservation of cultural heritage and further supports sustainable development for Indigenous communities, which ultimately increases socio-economic well-being. By providing unique cultural experiences, Indigenous tourism gives greater recognition and respect for the culture while also economically benefiting. This paper aims to examine how such dynamics operate in the context of Indigenous tourism from the viewpoint and experiences of Indigenous community members who participated in tourism initiatives. Identifying culture as one of the crucial parameters that determine successful outcomes in this field, this study intends to explore how people participate in sustainable development through tourism and close important gaps using a cultural lens. Numerous databases containing scholarly research, including the Emerald Insights, Science Direct, and Web of Science, have been used in this study. As a response to the ever-growing call for inclusive and respectful tourism, this study aims to contribute valuable insights and geographical relevance to defining policy change, practice modifications, or academic pursuits of Indigenous tourism. The result of this study will fill crucial empirical research gaps in terms of how cultural restoration, tourism management, and community participation can be optimized for sustainable development with nuanced voices that are necessary to drive policy change as well as practice modifications.

Rethinking stimulus-organism-response theory for residents’ behaviour in tourism

ABSTRACT This paper critically examines the application of the Stimulus-Organism-Response (S-O-R) theory in tourism research, addressing essential critiques and proposing avenues for theoretical refinement. The current study synthesizes existing literature to explore residents’ behaviour in tourism contexts. This work seeks to determine how residents’ place attachment influences their emotional connection with tourists (measured by the New Emotional Solidarity Scale abbreviated as NESS) and how NESS impacts their facilitations (active and passive), ultimately predicts support for tourism development through using S-O-R. The research involved 450 residents of Sivas, Turkey, and was conducted using random sampling. Notably, nine out of the ten proposed hypotheses were supported. Results indicated that place dependence and place identity were linked to NESS factors (communality and fairness), except for the insignificant relationship between place dependence and communality. Furthermore, NESS factors significantly determined facilitation factors that were ultimately significant predictors of support for tourism. This work contributes to the theoretical synthesis and practical insights for destination management and policy interventions in tourism. It also advances the understanding of residents’ behaviour and informs evidence-based decision-making in the tourism industry.

Research on the Cultivation of Professional Quality for Tourism Management Students

This article aims to explore the cultivation of professional literacy among tourism management students. Through a review of relevant research both domestically and internationally, the connotation and importance of professional literacy are clarified. The current status of professional literacy training for tourism management students is further analyzed, revealing existing problems and deficiencies. Based on this, a series of targeted training strategies and suggestions are proposed, aiming to improve tourism management education, enhance students' professional literacy, and better adapt to the needs of industry development. Finally, empirical research verifies the effectiveness of the proposed strategies, providing a reference for improving tourism management education.

Research on Jiangxi Cultural Wisdom Tourism Industry Strategy Based on OHDSI General Data Model and Digital Art Empowerment

With the rapid development and wide application of a new round of information technologies, such as the global Internet of Things, the new generation of mobile Internet, cloud computing, etc., informatization has opened a new stage of smart tourism (ST), and ST has become the main trend of tourism development in China at present and for a long time to come. Tourism industry has become one of the important pillar industries in Jiangxi, and it plays an increasingly prominent role in stimulating and supporting economic and social development. Wisdom tourism is an important means to improve tourism service, tourism management and tourism marketing, and an important starting point to promote the upgrading of tourism industry in Jiangxi Province, and to achieve carry-over and leapfrog development and overtaking at corners. This paper is constantly improving and updating on the basis of data warehouse integration mechanism. Under the data warehouse mechanism, through the effective integration of spatial data, virtual reality data and dynamic data, a comprehensive data warehouse oriented to tourism promotion, scenic spot management and department management is formed. It aims to promote the rapid implementation of ST, bring tourists a comfortable tourism experience, save costs and improve efficiency for tourism service providers.

Research on the Connection Between the Curriculum Design of Tourism Management and Industry Demand

With the rapid development of China's tourism industry, the cultivation of talents in tourism management has become particularly important. This paper aims to explore the alignment between the curriculum settings of tourism management majors in Chinese universities and the demands of the industry. Through analyzing the current status of curriculum settings in universities and considering the characteristics of the tourism industry's demand for talents, suggestions for optimizing curriculum settings are proposed. Taking a university as an example, this paper conducts empirical research to analyze the alignment between curriculum settings and industry demands, and predicts the implementation effects of improvement plans. The study finds that the curriculum settings of tourism management majors in universities should focus more on practicality and applicability, strengthen connections with the industry, and cultivate more high-quality talents that meet the needs of the industry.

Enhancing Student Services at Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial: A SWOT Analysis

This study aims to analyze the student service system at the Lentera Mondial College of Tourism and Logistics Management using qualitative methods and SWOT analysis. This research identifies strengths, weaknesses, opportunities, and threats to improve student satisfaction and academic experience. Key findings include comprehensive academic support, technology integration, culturally responsive services, and alignment with industry. However, there are limitations in accessibility, communication gaps, resource constraints, and obstacles in seeking support. Recommendations include digital bridges, strengthening communications, and optimizing resource allocation to improve student services and overall satisfaction.

Beach Quality Evaluation as a Strategy for Sustainable Coastal Tourism Management

This study evaluates the quality and visitor satisfaction across Anyer Beach, Tanjung Lesung Beach, Carita Beach, and Sawarna Beach in Banten, Indonesia, using the Bath Area Registration and Evaluation (BARE) survey and Importance-Performance (I-P) Matrix analysis. Each beach's attributes, including security, water quality, facilities, litter management, and scenery, are assessed to identify strengths and areas for improvement. The findings reveal varying levels of performance and visitor satisfaction, highlighting notable gaps in safety, medical facilities, showers, waste facilities, and changing rooms. Recommendations include enhancing safety measures, upgrading medical and shower facilities, improving waste management practices, and preserving scenic beauty to enhance visitor experiences and support sustainable tourism practices.

Membangun Kapasitas Pokdarwis: Pelatihan Pengelolaan Wisata Interaktif Dam Kembar yang Berkelanjutan di Desa Ajung

Tourism is a potential sector that can drive local economic growth, especially in rural areas that are rich in natural and cultural beauty. Ajung Village, with ecotourism potential in the Twin Dam Tourism area, has formed a Pokdarwis (Tourism Awareness Group) to manage and develop the tourist destination. To support effective tourism management and promotion, training and capacity building for Pokdarwis was conducted, which included tourism management and the application of digital technology. The training activities included an introduction to the Widamar ecotourism concept, promotion strategies, and the use of technology such as websites and augmented reality. The results showed a significant increase in Pokdarwis' understanding, with the average post-test score increasing compared to the pre-test, indicating that the training was successful in improving Pokdarwis' knowledge and skills in tourism management and promotion. The implementation of digital technology in tourism promotion also provides added value in efforts to attract tourists to Ajung Village.

Learning organizations and sustainability outcomes in tourism: the mediating role of sustainable practices

Purpose This study aims to investigate the influence of learning organization characteristics on sustainability outcomes in the tourism sector, with a specific focus on sustainable tourism practices. It seeks to gain insights into how organizations in the tourism industry contribute to sustainability efforts. Design/methodology/approach This research used a survey method to gather data from employees working in five leading Indian tourism companies. The study was designed based on the theoretical frameworks of triple bottom line theory and organizational learning theory, with quantitative analysis conducted using structural equation modeling through Smart PLS 4 software. Findings This study reveals that learning organizations play a crucial role in promoting sustainable practices and yielding positive sustainability outcomes in the tourism sector. The results demonstrated significant positive relationships and mediation effects, highlighting the substantial impact of learning organization characteristics on enhancing sustainability efforts within the industry. Research limitations/implications This study’s findings provide actionable insights for refining organizational strategies and formulating policy recommendations to strengthen sustainability initiatives within the tourism sector. In addition, this research contributes valuable knowledge to the expanding field of sustainable tourism management and best organizational practices. Originality/value This study contributes to the field by offering empirical evidence on the interplay between learning organization characteristics, sustainable tourism practices and sustainability outcomes within the tourism sector. Its focus on addressing sustainability challenges in this industry context provides valuable insights for industry stakeholders and policymakers, guiding them in formulating effective strategies and decisions to enhance sustainability efforts.

Forecasting Hotel Occupancy Rates in Bali Province using the SARIMAX Method with Tourist Data as an Exogenous Variable

Tourism is a crucial economic sector in Bali, Indonesia. Sustainable tourism management requires an understanding of the dynamics between tourist numbers and hotel occupancy levels. This study uses the SARIMAX (Seasonal Autoregressive Integrated Moving Average) method to estimate between the two indicators and reveals a positive correlation between the two indicators. The SARIMAX model effectively captures seasonal patterns and external factors, providing accurate forecasts and supporting tourism management in Bali. Monthly data from 2010 to 2023 were analyzed. Accurate estimates can help tourism stakeholders in formulating appropriate management strategies to optimize the tourism sector. Implementing the right strategy can help ensure the preservation of the local environment and culture, as well as long-term economic benefits for Bali. From the data we use the SARIMAX (6,1,0) (1,1,0)12 model with an AIC value of 1920.553 and a MAPE value of 27%.

Digital Economy Oriented Tourism Industry Data Analysis in Semantic IoT

ABSTRACTThe digital economy has revolutionized the tourism industry by integrating Semantic Internet of Things (IoT) technologies for enhanced data analysis. This paper proposes a comprehensive method for analyzing tourism flow using Semantic IoT. The method combines semantic data processing with advanced machine learning techniques, specifically stacked autoencoders and long short‐term memory (LSTM) models, to understand and predict changes in passenger flow. The approach addresses challenges of high dimensionality and complex temporal characteristics in tourism data, offering significant support for tourism management, improving operational efficiency, and enhancing the visitor experience. Experimental results demonstrate the effectiveness of the proposed method in analyzing and predicting tourism passenger flow data, providing accurate and insightful trends that are crucial for decision‐making in the tourism industry.

Factors affecting sustainable ecotourism in Vietnam: Mediating role of tourist satisfaction and attractive destination

The paper aims to identify factors affecting sustainable ecotourism in Vietnam, including the mediating role of tourist satisfaction and attractive destinations. The valid quantitative data were collected from a survey of 515 domestic tourists who have traveled to ecotourism areas in 5 selected areas in Vietnam, including Ca Mau Province, Can Tho City, Ho Chi Minh City, Binh Dinh Province, and Dong Nai Province. To test research hypotheses, data were analyzed using AMOS 24.0 and structural equation modeling (SEM). Research results show that tourist satisfaction strongly affects sustainable ecotourism (β = 0.341), followed by attractive destinations (β = 0.175) and environmental awareness (β = 0.147). In contrast, tourism management policy does not affect sustainable ecotourism. Besides, tourism management policy has the strongest influence on attractive destinations (β = 0.393), followed by the natural environment (β = 0.129), culture and society (β = 0.082), but infrastructure does not affect attractive destinations. Research results also show that the strongest influential determinant of tourist satisfaction is infrastructure (β = 0.448), followed by culture and society (β = 0.180), the natural environment (β = 0.150), and tourism management policy (β = 0.136).

Optimization Model of Tourism Android Application Based on Madura Local Wisdom as a Persuasive digitalization for Global Tourists

Madura has natural, cultural, religious, and culinary attractions, this adds to the wealth of local wisdom of Madura to attract visitors from outside Madura. Bangkalan Regency itself has a lot of tourism, currently still under development by each village pokdarwis (kelompok sadar wisata) and assisted by the local tourism office, but this is not optimal. Such as tourism development through promotion and optimization has not been maximized. Looking at the background, the researcher wants to know, analyze, and dig deeply: 1) the Optimalization model of the application in Android destination-based traveler local wisdom as media persuasive for tourism global, 2) Why optimization of application in Android destination-based traveler local wisdom as digitalization persuasive for the important tourism global development. The subjects are village tourism managers, village heads, and tourism offices. The objects of the optimization in application android destination-based traveler local wisdom as persuasive digitalization for tourism global. Data collection methods through observation, in-depth interviews, documentation, audio-visual materials, and literature. The case study approach and the validity use data triangulation, methods, and member checks. The results of the research: 1) produced an optimization model of local wisdom-based tourist destination in android applications as persuasive media for global tourists, 2) importance of a tourism android application, to introduce potential Natural Beach Tourism, introduce potential artificial beach tourism, introduce superior religious tourism, introduce superior cultural tourism, introduce superior culinary tourism, increase the creative economy through local wisdom-based tourism, and provide information on village tourism that has the potential to become a leading tourism in Base.

Research on tourism demand forecast based on BP neural network -- Taking the number of tourists in Mulan Scenic spot in Huangpi District for example

With the development of the economy and society, the public's demand for tourism is getting higher and higher, followed by the environmental carrying capacity of the destination, the bearing capacity of traffic reception facilities, and the psychological carrying capacity of tourism residents being affected by different degrees. This paper took the analysis of the number of tourists in Mulan Scenic Spot in Huangpi District for the May Day holiday as an example, combined with the BP neural network algorithm, forecast the tourism demand, and put forward the local government's suggestions on holiday tourism management based on the data research.

Measuring daily tourism mobility spillover at the intra-metropolis level with mobile positioning data

ABSTRACT Although tourism mobility spillover continues to be a key indicator for tourism management, more innovative research must be conducted at the micro level and high sampling frequency. Against the backdrop of an increasing number of global cities, in this paper, we evaluate the daily tourism mobility spillover inside a worldwide city of China: Shanghai. Based on the Granger causal network model and an original mobile positioning dataset, we analyse the causal relationship between local tourism flows and the spillover effects of tourism mobility within Shanghai. By categorising tourists into ‘local tourists from Shanghai’ and ‘tourists from out of Shanghai’, we reveal a significant causal relationship between Shanghai districts and flows generated by ‘tourists from out of Shanghai’. The analysis of the causal network structure also reveals key districts and points of interest that significantly contribute to congestion in tourism mobility and Shanghai's dynamics. This econometric approach offers policymakers a valuable tool to monitor mobility drivers and optimise flows within the city.

An Introduction to the Development and Protection of Tourism Resources in China

Introduction: Tourism resources provide great potential for tourism development, but at the same time, they also face problems such as over-exploitation and environmental damage, so it is crucial to achieve a balance between development and conservation. This study explores the development and protection of tourism resources in China. Background: Since the reform and opening up of China more than 30 years ago, China's tourism industry has rapidly developed into one of the important pillar industries of the national economy. At the same time, the destruction of tourism resources has also become more and more prominent, therefore, we must correctly deal with the relationship between the development and protection of tourism resources, to ensure the economic benefits while achieving the sustainable development of tourism resources. Novelty: Many studies in China currently focus on either tourism development or conservation, but this study endeavours to consider the relationship between the two in an integrated manner, providing a comprehensive approach to effectively develop and conserve China's rich tourism resources, while at the same time obtaining economic benefits. Research Methods: This study adopts the methods of literature review and qualitative analysis to review the research results on the development and protection of China's tourism resources by collecting relevant literature and summarising and analysing the ideas in the literature to conclude the development and protection of China's tourism resources. Finally, corresponding management suggestions and policy measures are proposed based on the conclusions. Results:To promote the sustainable use and protection of tourism resources, and to ensure the long-term stability and sustainability of the resources Conclusions: To solve this problem, this study puts forward the following suggestions: (1) to formulate strict laws and regulations; (2) to raise the overall awareness of environmental protection; (3) to promote the corresponding scientific research and technological support; (4) to strengthen tourism planning and management. (5) Establishment of funds for the protection of tourism resources; (6) Strengthening of cooperation and exchanges.

Vulnerability of Nature Based Tourism to Climate Change in Risaralda, Colombia

The study presents an approach to assess the vulnerability of nature-based tourism in Risaralda, Colombia, to climate change. An environmental reference model is adapted to the tourism sector. The results reveal high vulnerability at the municipal level, conservation areas, ecosystems and tourism supply, especially in high mountain ecosystems. This underlines the importance of adaptive tourism management and measures to reduce vulnerability, such as avoiding concentration of tourism supply, since some of the most vulnerable tourism destinations are paradoxically the most competitive in terms of sustainability. This approach is applicable to other tourism destinations.