Development Of Management Programs Research Articles

Implementation of foreign experience on effective management of urbanization processes in Kazakhstan

The article is devoted to the study of modern trends in the process of urbanization management in developed countries and the development of recommendations on the application of management tools to the acceptable realities of Kazakhstan. The administrative processes of urbanization of the countries of Poland, India, China, Latin America, etc. were interesting and priority objects of research. The work was written on the basis of studying the development of cities and generalizing all the emerging connections as a single system. The information base of the study was the works of well-known foreign and domestic scientists on the topic of urbanization, as well as statistical materials and ratings of the countries of the world on the level of urbanization of the UN.A distinctive aspect of the study is the analysis of urbanization management in the countries of Poland, India, China, Latin America in relation to specific problems. The article gives the basic characteristics of the urbanization process in Kazakhstan, identifies the distinctive features and factors constraining the effectiveness of urban development management based on the works of Kazakhstani scientists and economists, which identified a number of key problems of the urbanization management process in our country.The results of the study are of a recommendatory nature, determining priority approaches to using foreign experience and adapting it to the realities of the Kazakh model, which can be considered when implementing urban development management programs by authorized bodies.

Designing and implementing a Learning Development Outdoors component for an MSc in HRD

ABSTRACT The aim of this paper is to examine the contribution that Outdoor Learning Development (LDO) makes to a university postgraduate programme in Human Resource Development for international students with work experience. It establishes the rationale for LDO inclusion based on notable research contributions and differentiates the role and format of this event from conventional outdoor management development programmes through a focus on self-organized learning. The progression from individual learning to intra-group learning over the three days of the event is based on the interplay of action, theoretical inputs and self-evaluation. An emphasis is placed on purposeful conversation for shared learning, systems thinking and personal responsibility for seeking collaboration – essential elements in the life of real organizations. Individual reflective capability and group conversational processes for enhanced learning skills are stimulated in follow-up discussion after LDO with video input on key incidents. The learning achieved is generally observed to be beyond what conventional classroom activities can offer and sets in motion new thinking to consolidate and apply academic knowledge across the whole programme, providing a stimulus to career development.

When foreign direct investment is threatened: Rio Tinto and Richards Bay Minerals

Theoretical basis The theoretical basis of the teaching note is grounded in theory associated with macroeconomics and foreign direct investment (FDI); in particular why FDI is important to a developing country. Research methodology A secondary research methodology was used for the research and writing of this case study. Data (news articles and relevant readings) was obtained via the internet. Case overview/synopsis The case highlights the interrelated factors (civil society infrastructure, local and political unrest and community instability) that led to global mining company Rio Tinto announcing the halt of its operations and force majeure at its only South African business, Richards Bay Minerals (RBM). RBM was the largest business and employer in the province. Following the destruction of some of its equipment, civil unrest such as blocking of roads and intimidation of staff and the murder of one of their executives, Nico Swart, RBM management consequently announced all supplier contracts and operations would be halted until it was safe for work to be resumed.The case allows students to consider the interrelated factors that multinationals operating in developing countries are subject to in terms of different sub-national institutions and the potential impact of a large multinational ceasing operations in a local economy, both directly and indirectly. It concludes with considerations of what needs to be in place for RBM to continue operations. Complexity academic level This case can be used in undergraduate- and graduate-level courses, in management development programs or in short executive education courses focusing on the environment of business, macroeconomics and FDI.

A qualitative study of UNHCR’s employment and professional development programmes for refugees

The purpose of this study was to review literature on career management for refugees and identify the challenges refugees face in terms of crafting a successful career. The paper further examined career management and professional development programmes UNHCR offers to refugees to make recommendations to improve them in alignment with organizational and refugees’ needs. Semi-structured interviews were used in the qualitative research, the study population consisted of 18 individuals. Key findings suggest that UNHCR’s employment and education programmes are in high demand among the refugee community and they contribute to personal development and capacity building. However, by improving them and providing additional opportunities, the organization could make even better use of refugees’ skills and develop them to ensure their career growth. Moreover, the UN Refugee agency should serve as a good example for companies and organizations in employing and training forcibly displaced people.

MITTI Café: enabling disability inclusion in India through scalable business model

Study level/applicability The case can be used at undergraduate and postgraduate level, in management development programmes or in Executive Education programmes. Subject area Social entrepreneurship, social inclusion, business model innovation, sustainability, strategy design and strategy execution. Case overview The case explores the development of MITTI Café, an organisation that trains and employs individuals with intellectual, physical and/or psychiatric disabilities to work in inclusive kitchens and cafes in India. The protagonist is the founder of the café, Alina Alam, who has won several international awards for her work. The case highlights Alam’s approach and how she is trying to challenge societal and business perspectives relating to disability. From 2017 to 2021, Alam has scaled and operationalised the business, building her core team, leveraging several partnerships with stakeholders and putting into place offerings, processes and procedures that created a sustainable business model and blueprint.MITTI Café aligns itself with several of the Sustainable Development Goals (SDGs), with sustainability and social impact at the core of its strategy. As Alam considers the future in July 2021, what else needs to be taken into consideration to scale either within India or abroad? Expected learning outcomes Following reading and exploring the case, students should be able to identify how social exclusion and inclusion manifests in a business context, and how social entrepreneurship ventures such as MITTI Café can address this challenge; identify capabilities in the context of people with disabilities; recognise how stakeholder relationships can be leveraged as a force for good and for growth, and address SDGs through social enterprise; identify and categorise resources and capabilities within organisations; evaluate opportunities for growth and scale. Social implications The case explores how the protagonist is challenging the concept of “ability” and through her work with the differently abled providing scalable opportunities for social inclusion and dignity. Supplementary materials Teaching notes are available for educators only. Subject code CSS 11: Strategy.

Correlation of human capital sustainability leadership style and resilience of the managers in airline operations group of an AIRLINE Company

correlation of human capital sustainability leadership style and resilience of the managers in airline operations group of an AIRLINE Company

The Role of Emotional Intelligence in Securing High Service Quality in Indian Service Sector

The article talks about the role of emotional intelligence in improving the service quality in Indian perspective. As we know that years ago there was Agricultural Age, and then came the Industrial Age, and the present is the Information Age. With emotions gaining so much of momentum world wide it could be quite possible that the coming age will be called as the age of emotional intelligence. Since it is imperative for every individual to deal and interact with co-workers successfully, emotional intelligence competency is almost as important as intelligence quotient for one's own and also for the organization's success. Intelligence skills when mixed with components of emotional Intelligence such as honesty, trust, integrity, resilience, commitment, motivation, empathy, humor, courage etc can spell huge success. More and more organizations are bringing in consultants to conduct workshops based on emotional intelligence for their employees. Management training or development programs are deemed to be incomplete these days if a discussion of emotions does not take place. Organizations have been started to be seen as emotional zones by managers .As the employees have emotions that influence their response to the world around them, this article talks about how emotional intelligence can play a pivotal role in enhancing the service quality of a firm. This article is a theoretical contribution towards the relationship of emotional intelligence with service quality which has not been studied as extensively yet and mostly the available literature focuses on relationship between emotional intelligence and leadership roles.

Strengthening leadership capacity: an unaddressed issue in Indian healthcare system

PurposeLeadership skills are vital for efficient delivery of health reforms. India, a low- and middle-income country, is transforming its public health care significantly. The health workforce, particularly doctors, however lacks leadership skills. This study aims to highlight the leadership skills gap and raise concerns about how India might achieve its ambitious health reforms in the lack of formal, prospective leadership training for its workforce.Design/methodology/approachThis study conducted nine management development programmes between 2012 and 2020 and collected data from 416 (N = 444, 94% response rate) health-care professionals using a questionnaire. Participants were asked to inform leadership challenges that they perceived critical. A total of 47 unique challenges were identified, which were distributed across five domains of American College of Healthcare Executives Competency Assessment Tool (2020). Relevant information was also obtained from review of secondary sources including journal articles from scientific and grey literature and government websites.FindingsMajority of participants (85.36%) had never attended any management training and were from public sector (56.1%). Mean total experience was 18 years. Top 5 challenges were lack of motivation (54.26%), communication (52.38%), contracts management (48.31%), leadership skills (47.26%) and retention of workforce (45.56%). Maximum challenges (29) were in domain of business skills and knowledge, followed by knowledge of health-care environment (9), leadership, professionalism, and communication and relationship management (3 each).Originality/valueIn absence of the leadership training, senior health professionals particularly doctors in India, suffer leadership challenges. Efforts should be made to strengthen leadership capacity in Indian health-care system to advance the country’s ongoing national health reforms.

Pruthi Spices: self-reliant woman entrepreneur

Learning outcomes The case study can be used in management for the course of Strategic Management and Entrepreneurship. It is suitable for the students at post-graduate level. Discussion would be the most appropriate method for teaching this case study. There is no prerequisite required to participate in the discussion. Participants will be able to engage in discussion regarding expansion strategies for micro-enterprises; targeting the right segment of the market; exploring the market opportunities; innovation for entrepreneurial growth; and sustaining an enterprise. After this case study, students will be able to understand the following theory and model: SWOT analysis; resource base theory; McKinsey ESG proposition; Porter’s generic strategy; Schumpeter’s innovation theory; Ansoff’s growth model; and diversification strategies. Case overview/synopsis Being a micro-enterprise with heavy financial constraints, it was never easy to sustain the business at the time of pandemic. Mrs Jyoti Pruthi (owner of Pruthi Spices) made extraordinary efforts that would help her in survival of her business. She could not recover the business as it was before the pandemic. During such times, the loss of her husband was a setback. That incident broke Mrs Pruthi emotionally as well as financially. By taking some crucial managerial decisions, Mrs Pruthi strategized for the sustainability of her business. Now it was January 2022, after two years of the outbreak of the Covid-19 pandemic in the world. However, because of the market situation, her pressing dilemma was regarding business survival in such lean times. Complexity academic level The case is meant for undergraduate and post-graduate students pursuing management with specializations in Entrepreneurship and Marketing. The case is bet fit for women entrepreneurship development capacity-building programs, especially in the Asian region. The case is also suitable for any short-term training program where manifestations of entrepreneurship are being taught. It can also be used for Executive and Management development program aiming at women or disadvantaged entrepreneurship. The case can also be used for general courses like “Strategic Management” and specialized courses like “Entrepreneurship Management”. Supplementary materials Teaching notes are available for educators only. Subject code CSS 3: Entrepreneurship.

Guthali – challenges in marketing Indian handicrafts and handloom

Learning outcomes After reading and discussing the case, the participant would be able to: comprehend business expansion strategies and challenges of an entrepreneur dealing with handicraft and artefacts, digital marketing, entrepreneurship and marketing strategy; understand how a comprehensive digital marketing plan for the business is developed; discuss the pros and cons of digital marketing. Case overview/synopsis The handloom and handicraft industry has been the backbone of India’s rural economy for decades. It is one of the largest employment generators after agriculture, providing livelihood to country’s rural and urban population. The protagonist in the case had a strong inclination towards various art and craft forms, and her passion led her to start her venture – Guthali, wherein she sourced various handicrafts and handlooms from local artisans and after adding value to the fabric or art form through painting, block printing, etc., marketed it to the customers. However, the marketing was full of challenges, with brands like Fab India, enjoying high awareness and customer base. This case highlights the challenges faced by the protagonist to market Indian handicrafts and handloom in the urban market. The readers of the case would be able to learn about various stages involved in developing digital marketing strategies. Complexity academic level This case is suitable for postgraduate courses in digital marketing and entrepreneurship to understand the entrepreneurial challenges and come up with digital marketing solutions. This case is equally suitable for management development programmes on how digital marketing can help entrepreneurs grow their businesses. Supplementary materials Teaching notes are available for educators only. Subject code CSS 8: Marketing.

Toward a generic framework of perceived negative manager/leader behavior: A comparative study across nations and private sector industries

AbstractReviewing three relevant streams of extant literature reveals a marked absence of a generic framework composed of a full range of negative manager/leader behaviors (from moderate to extreme) across sectors and countries, a void particularly detrimental to the effectiveness of management and leadership development (MLD) programs. To address this concern, we conduct a multiple cross‐case/cross‐nation comparative analysis (MCCA) of data collected from our own 13 previous empirical replication studies (using the critical incident technique) of effective/ineffective managerial/leader behavior across nine culturally diverse countries and varied private sector industries, resulting in a comprehensive framework of perceived negative manager/leader behavior. Our generic framework is composed of five behavioral dimensions: inadequate functional behavior, unethical behavior, impersonal domineering behavior, depriving behavior, and closed/negative‐minded behavior, and lends support to the universal school of culture in business literature by showing that neither national culture nor sectorial specificities influence people's perceptions of negative manager/leader behavior. It also stresses the importance of the mundane (as opposed to the glorious) in managerial/leadership work by revealing that employees' perceptions of negative manager/leader behavior include not only conspicuously “bad” behaviors but also less conspicuous “poor” behaviors.

Epidemiological and clinical characteristics of HIV infection in the Spanish VACH Cohort: a descriptive study.

knowledge of the present features of the HIV epidemic is relevant, especially to develop management programmes directed to poorly controlled patients. to describe the epidemiological and clinical features of HIV infection in a large multicentre cohort. cross-sectional study. data of the Spanish VACH Cohort of HIV infected patients. a total of 53 variables were included. Descriptive statistics were used to report the results. Bivariable statistics were used to assess variation along time on prescribed antiretroviral treatment and on causes of death. a total of 30,843 patients belonging to most regions of Spain were included: 23,682 (76.78%) were male, mean and standard deviation of age of all patients was 34.03 ± 9.55 years in their first visit and 43.68 ± 10.52 years in their last visit; 12,677 (41.10%) were smokers, 3,521 (11.42%) had diabetes mellitus, 15,351 (49.77%) had acquired HIV via sexual route and 12,714 (41,22%) via parenteral route, 16,057 (52.06%) had positive hepatitis C virus serology. Their median and interquartile range of CD4 lymphocyte count, per cubic millimetre, were: lowest available 198 (79-337) and last available 510 (299-745). Last available HIV viral load was suppressed (<200 RNA copies per mL) in 23,485 (76.14%). Modalities of prescribed antiretroviral treatment varied substantially over time, with integrase inhibitor combinations predominating the last years. Causes of death changed from AIDS defining conditions early in the epidemic to non-AIDS defining conditions more recently. patients in the Spanish HIV VACH Cohort are predominantly middle-aged men. They acquired HIV via sexual or parenteral routes in similar proportions. Most of them are taking antiretroviral treatment and have their HIV infection properly controlled.

Optimization of Water Source Management for the Community of Apuan Village, Susut District, Bangli Regency

Apuan Village is one of the villages located in Susut District, Bangli Regency. The Apuan Village Government has received assistance from the Bangli Regency Government in the context of the construction of drinking water supply facilities which in its management are handed over to Apuan Village. In its development, the distribution of drinking water in Apuan Village has not been able to reach the entire community of Apuan Village, so a drinking water facility development program is needed. However, the program is constrained in terms of authority and funding. In fact, the results of the management of water sources for drinking water which are handled by Apuan Village, are fully intended for the benefit of the village community, so there is no availability of funds to support the program plan for the development of drinking water management facilities. The Apuan Village Government does not have the authority to carry out the water management development program, considering that there is no legal umbrella for the Apuan Village Government to run the drinking water management development program in Apuan Village. The solution to overcome partner problems is to provide legal assistance and counseling related to the legal form of the drinking water management development program and the realization of a harmonious working relationship in the development of drinking water management in Apuan Village.

The stakeholders in action learning: aiding individual transformative learning

ABSTRACT This account of practice discusses how we have implemented an emerging action learning framework in the form of guiding questions that are relevant to key stakeholders: the client organisation (sponsoring organisation), the management development company, the participants and the Learning Process Facilitator (LPF) to aid participants in their individual transformative learning. The guiding questions are based on an emerging action learning framework devised by the primary author as part of her PhD research and applied to an action learning component in our Management Development Programmes (MDPs). A condensed version of this action learning framework was published in Action Learning: Research and Practice by Robertson, Terblanche, and Le Sueur [2021. “An Emerging Action Learning Framework to Foster Individual Transformative Learning During Management Development Programmes.” Action Learning: Research and Practice 18 (2): 102–120]. In this account of practice we share the emerging action learning framework, the guiding questions for the key stakeholders and our reflection on the application of the questions.

Developing Research Managers and Leaders through Management Development Programme in National Agricultural Research and Education System in India

To develop research managers and leaders in NARES, it is substantially important to enable existing and proposed managers to expand their understanding of the principles, techniques and approaches involved in management. To achieve this goal, ICAR-NAARM, offered a course “Management Development Programme on Leadership Development” for more than one decade. To assess and evaluate the performance of the participants in their respective institutions, the respondents and their reporting officers interviewed to determine whether programme has produced the desired effect. A total of 150 respondents and their reporting officers gave their views for this study. Based upon mean score and standard deviation, most of the respondents were average (62.67%), below average (19.33%) and above average (18%) before training, knowledge levels after training indicated, most of the respondents were average (66%), below average (17.33%) and above average (16.66%) whereas changes in knowledge levels indicated that, most of the respondents having average (63.33%), below average (18.66%) and above average (18%). For Behaviour, feedback received from the participants after 6 months and more period and the overall satisfaction level was around 3.89 out of 5.0, whereas overall results was around 3.42 out of 5.0.

Determinants of farmers' multiple-choice and sustainable use of indigenous land management practices in the Southern Rift Valley of Ethiopia

Over a century, farmers in the Iyanda watershed, have globally recognized and successful Indigenous land management practices (ILMP). However, due to various factors, the sustainable application of these practices has been declined over the last four decades. Despite the description of the problem, the basic factors are not yet utterly analyzed. This study, therefore, aimed to examine the determinants of farmers' multiple-choice, and sustainable use of ILMP, and its impact on crop production in the Iyanda watershed, Southern Rift Valley of Ethiopia. The surveyed data were collected from 411 farmers who were selected via multistage sampling technique. The Multivariate probit, Binary logit and Propensity Score Matching were applied for data analysis. The analysis reveals that farmers' decision to multiple-choice and sustainable use of ILMP is significantly determined by different socio-economic, institutional and farmland-related factors. Similarly, access to information, materials, and government supports had a significant impact on the simultaneous-sustainable use of the management practices. Moreover, the analysis shows that the crop production of sustained users was higher than non-sustained users of ILMP. Finally, it can be concluded that despite its long-lasting and potential advantages, the uses of ILMP had been declined. Thus, the land use managers and decision-makers should give adequate emphasis to ILMP and take into consideration the farmers' socio-economic conditions and plots' characteristics while they [re]design land management and agricultural development programs to sustain ILMP with scaling up its advantages in the study area.

Production Management: Analyzing the alignment of knowledge management with production management

The development of new information in the field of project management has had a significant effect on the manufacturing industry. As a result, it is critical that service development procedures be optimized in every project. The rise in cement manufacturing production was supposed to be accomplished through the utilization of knowledge management principles and knowledge management as a mediator, which was the purpose of this research. The research was carried out across a number of different cement-producing sites in the Kurdistan area of Iraq. The researchers looked at four different aspects of knowledge management in order to determine how much production could be increased by using knowledge management. These aspects were knowledge creation, knowledge storage management, knowledge sharing, and knowledge application, with knowledge management acting as a mediator. The researchers utilized a quantitative research methodology in the form of a survey in order to carry out the current analysis that is being presented. The questionnaire was handed out in a randomized fashion to around one hundred and forty administrative staff members working for a variety of cement production enterprises in the Kurdistan area. However, the researchers did manage to gather a total of 128 completed surveys. The study employed hierarchical multiple regression analysis as well as the Sobel test in order to evaluate the research hypotheses that had been created. According to the findings, each component of knowledge management—knowledge creation, knowledge storage development, knowledge sharing, and knowledge application—had a distinct and significant positive relationship with increased production at carpet manufacturers in the Kurdistan region of Iraq. This was the case regardless of which component of knowledge management was examined. In addition, the findings indicated that all knowledge management concepts with a mediator (a project management development program) had an indirect positive and significant relationship with increased production at cement manufacturing facilities in the Kurdistan region of Iraq. The mediator in this case was the project management development program.

ECOLOGICAL MODERNIZATION OF THE DEVELOPMENT OF TERRITORIAL COMMUNITIES IN THE CONTEXT OF THE TRANSITION TO A “GREEN” ECONOMY

Purpose. The aim of the article is the identification of the most important local environmental development problems and directions for overcoming adverse and threatening environmental phenomena within the boundaries of the Khorostkiv city territorial community based on the results of an environmental audit of its territory. Methodology of research. The research uses the following methods: monographic – for studying literary sources; statistical – for the purpose of collecting and processing statistical data; methods of system analysis – to determine the place of the community in the regional system “nature-economy-population” and processing of the received information regarding the factors and consequences of negative effects on the environment; generalization – to form the conclusions of the conducted research. Findings. An ecological audit of the territory of the community was carried out; a survey of residents of the Khorostkiv city community was carried out to obtain information about the range of problems of the development of the territory, related to the environment. They were systematized according to the main directions. The evaluation of the ecological aspects of the development of the Khorostkiv city community was determined. The main ecological risks of the social and economic development of the community are identified and the ways of ecological modernization of the region are planned. Originality. On the basis of the obtained results, targeted recommendations are proposed for overcoming ecological problems in the community (including the formation of the ecological framework of the territory, adaptation of the European experience of avoiding agro-monoculture, development of the water management development program of the Khorostkiv community, conducting an environmental audit of the community territory). Practical value. The set of identified environmental problems is used in the preparation of the “Environmental Protection Program of the Khorostkiv City Territorial Community”. Key words: ecological modernization, social and economic development, environmental problems, optimization, territorial development, Khorostkiv.

Factors influencing perimenopausal syndrome in clinical nurses: a qualitative study.

The quality of life of women is seriously affected by perimenopausal symptoms and related diseases. The work of female clinical nurses is often stressful and job burnout is not uncommon. Under such conditions, perimenopausal syndrome can be easily induced or aggravated. The health of nurses is positively correlated with nursing quality, residents' health, patients' quality of life and human resource cost in health care institutions. The physical and mental health of perimenopausal nurses is an important issue worth paying attention to. Clinical nurses were selected from tertiary and secondary hospitals in Chongqing province by purposive sampling from September to November 2020. Front-line nurses diagnosed with perimenopausal syndrome were recruited from different clinical departments and interviewed using a semi-structured method. The interview results were processed using thematic analysis. Finally, 16 nurses were included in the present study. Analysis of the interview transcriptions identified four themes: patient factors, work environment factors, personal factors, and family social support factors. The themes influencing perimenopausal syndrome in clinical nurses include aspects of patient factors, working environment factors, personal factors, and family social support factors. Our findings provide an important reference for policy makers to develop management programs that benefit nurses and ensure the safety of patients.

Leading across complex healthcare systems: Learning from an action inquiry project

To focus solely on organisational management is no longer enough to be effective. Instead, healthcare managers and leaders must also pay attention to the behaviours required to shape organising within complex systems. The author, together with his collaborator, Dr Mark Gatenby, undertook research within a large UK rehabilitation unit over the course of a year. This work combined consulting with action inquiry and explored the challenges faced by healthcare managers and professionals as they grappled with the complex dynamics within their own complex hospital organisation and the wider region. A notable finding was that quite different behaviours are needed to positively impact on a complex system when compared with the behaviours that are often modelled by organisational managers and still taught in management development programmes. Ten relevant behavioural practices are shared, including purposing, empathising, conversing, leading for learning, influencing, role shaping, culturing, storying, languaging and reflecting. The ideas underlying these practices are described and the implications outlined. Suggestions are offered for action along with a few questions for individual reflection. The paper concludes that a refocussing of leadership development is required to stimulate individual interest in system behaviour. When combined with fresh approaches to commissioning management development, this is more likely to produce a new generation of healthcare system leaders.