Maintenance Management Process Research Articles

A Comprehensive Review on the Global Aviation Industry and Aircraft Maintenance Management Processes

The vision of the Turkish Republic is to surpass the level of contemporary civilization, and one of the main principles to achieve this is "The future is in the skies." To make this a reality, it is imperative to establish a national and domestic aviation industry. The first step towards this goal is to ensure the safe operation of aircraft, which requires a maintenance management system. To create and use the necessary maintenance documents, an international standard management process should be followed for airframe manufacturers and component and part manufacturers in the aviation industry. Airline operators should then create their maintenance documentation according to this system and work with airplane maintenance organizations to ensure the airworthiness of their aircraft. This study discusses and evaluates the documents used within the essential management and organization principles framework, primarily focusing on the aircraft maintenance management system.

Action research of lean 4.0 application to the maintenance of hydraulic systems in steel industry

PurposeMaintenance represents an indispensable role in the productive sector of the steel industry. The increasing use of operating with a high level of precision makes hydraulic systems one of the issues that require a high level of attention. This study aims to explore an empirical investigation for decreasing the occurrences of corrective maintenance of hydraulic systems in the context of Lean 4.0.Design/methodology/approachThe maintenance model is developed based on action-research methodology through an empirical investigation, with nine stages. This approach aims to build a scenario to analyze and interpret the occurrences, seeking to implement and evaluate the actions to be performed. The undertaken initiatives demonstrate that this approach can be applied to optimize the maintenance of an organization.FindingsThe main contribution of this paper is to demonstrate that the applied method allows the overviewing results, with a qualitative approach concerning the maintenance actions and management processes to be considered, allowing a holistic understanding and contributing to the current literature. The results also indicated that Lean 4.0 has direct and mediating effects on maintenance performance.Originality/valueThis research intends to propose an evaluation framework with an interdimensional linkage between action research methodology and Lean 4.0, to explore an empirical investigation and contributing to understanding the actions to reduce the occurrences of hydraulic systems corrective maintenance in a production line in the steel industry.

Reliability Improvement in the Traction System of Tanzania Standard Gauge Railway

In recent years, many African governments have been developing Standard Gauge Railway (SGR) to replace the old after becoming absolute, inefficient Meter Gauge System (MGR) to carry more loads at high mileage and speed while combating the oil and environmental crises. With the increase of SGR, the amount of traction systems has grown sharply, the service life of the traction system has increased gradually, and the components of the vehicle traction system have become worn and aged as a result. While Tanzania is transitioning to SGR with its gradually increasing traction systems, reliability improvement becomes a key for the sustainability of its high-speed train services. This paper, therefore, aims to improve the reliability of traction motors used in Tanzania’s SGR. Firstly, the factors affecting the reliability of the traction system of Tanzania’s SGR and their significance are evaluated. Secondly, the computerized maintenance management system (CMMS) is designed to streamline and automate the maintenance management processes of the traction system of Tanzania’s SGR. Finally, a regression model is established to forecast the uptime based on the established factors. The obtained uptime hours were predicted in order to compute the reliability of the traction motor and its criticality in operation. Critical factors for improving reliability have also been highlighted. These findings play vital roles in establishing the fundamentals of factors that affect reliability as well as strategies and countermeasures to extend the operational life of the traction motors cost-effectively.

Heritage buildings management: the role of situational awareness and cyber-physical systems

AbstractSafeguarding and conservation of cultural heritage is an important issue that requires both theoretical knowledge and practical implementation to effectively protect this valuable asset. In recent years, new technologies have enabled the development of advanced monitoring and control systems that can provide more precise and timely information about the condition of heritage buildings. Additionally, these systems can collect and analyze a large amount of data, allowing decision-makers to make informed decisions regarding maintenance and other management processes. With a situational awareness model proposed for heritage building conservation as a starting point, this work outlines how the design and implementation of a cyber-physical system to support conservation processes can be done. The model combines decisional processes that involve both humans and automated systems and can be used as a guideline for the realization of decision support systems for the management of heritage buildings. The paper provides a case study describing the steps for the realization of a cyber-physical system for automated monitoring and control at the Royal Palace of Carditello, a prominent cultural attraction in Italy.

Analysis of the Current Maintenance Management Process in School Buildings: Study Area of Primorje-Gorski Kotar County, Republic of Croatia

Due to their educational purpose, impact on users and quality of education, school buildings are vital institutions in the community, and their adequate maintenance should be mandatory. Studies conducted around the world point to specific inadequacies that occur in the school maintenance segment, however studies that examine the entire maintenance management process in detail are rare. With such studies, it is possible to observe all components of maintenance and its management in the observed buildings, it is possible to get a detailed insight into the present inadequacies and problems, and give the best possible answer to them. Observing the territory of the Republic of Croatia, it was noticed that there are no adequate databases on school building maintenance. Given all the above, this paper aims to establish a methodological framework and analyze the entire maintenance management process in Croatian schools to detect potential inadequacies, reveal problems, and identify areas for action to improve maintenance performance and carry out maintenance more efficiently. The current maintenance management process of elementary school buildings in the Primorje-Gorski Kotar County, Republic of Croatia, was examined based on the developed methodological framework. Data on the management process were collected through a questionnaire survey among school principals. The questionnaire was compiled based on an extensive literature review. Maintenance performance through management functions was investigated, namely: maintenance planning, maintenance organization, maintenance directing, and maintenance controlling. Important management factors within each of the mentioned functions were observed. The data analysis revealed specific inadequacies and problems in the maintenance process, and it was shown that maintenance management is not entirely effective. Recommendations were given to improve the current situation. In this way, it is possible to quickly and easily examine the entire management process and identify measures that need to be introduced in schools to improve their business in the maintenance segment. The developed methodological framework can be applied to schools from other areas as well as to other types of buildings.

Designing synchronizer module in CMMS software based on lean smart maintenance and process mining

PurposeNew maintenance hypotheses such as lean smart maintenance emphasized internal integration. Since the maintenance process is not fully integrated with other business processes, it indicates that some of the problems in the maintenance process are caused by other departments. Additionally, nothing can be managed or improved without first measuring it. In order to enhance internal integration, this study developed a model that makes use of information systems data to examine synchronization and collaboration across departments engaged in maintenance operations.Design/methodology/approachThis research connects maintenance management and business process management through information systems. A conceptual module model based on CMMS is proposed that will use data which are already available in CMMS and, using process mining, will assess the level of synchronization between departments within an organization.FindingsThis conceptual model will serve as a roadmap for creating better value-added CMMS software. This system operates as a performance measurement tool in three majors, including organizational analysis, workflow analysis and eventually, a future simulation of maintenance processes. This module will serve as a decision support system, highlighting opportunities for improvement in maintenance processes.Originality/valueA practical guideline is provided for the future development of CMMSs and their enhancement to intelligence. All assumptions are based on maintenance theories, techniques for measuring maintenance performance and business process management and process mining.

Excellence model for the maintenance area in Heavy-Duty Truck Company

Recently, the challenges related to globalization, the internet of things, and the increase in quality standards have forced companies to implement models that allow them to guarantee operational excellence. This article presents an alternative to plan, evaluate, and monitor the actions necessary to ensure the process of excellence in a maintenance area. The study includes a detailed description of the activities to be carried out, the main decisions that must be taken, and the necessary measurement calculations to implement the proposed method. Additionally, a graphic tool called the map of excellence is presented, which allows identifying the current state of the process of interest on the path to excellence. The best practices associated to the initial levels of maturity in a maintenance management process are detailed and the model proposed is applied in a case study of a Municipal Solid Waste Management (MSWM) Company. Finally, operational recommendations to implement the path to excellence in a maintenance area are discussed.

The framework for data-driven maintenance planning and problem solving in maintenance communities

In capital-intensive industries, the management and optimization of the work in daily maintenance and turnaround maintenance is a significant area requiring attention. Especially the increasing collaboration with external companies call for better understanding on how information should be exploited in daily maintenance management and in shutdown planning, and what challenges the companies encounter. In this paper, we propose a framework for data-driven maintenance planning and problem solving, and integrate reliability and maintenance management processes in this framework. We also apply the framework to practical examples and illustrate the benefits expected to arise from using the proposed framework in empirical case studies. The concept of a maintenance community as a form of advanced collaboration sets a reference for current practices. Exchange of information and collaborative processes are in the core of such communities.

A methodology to boost data-driven decision-making process for a modern maintenance practice

Maintenance is evolving due to the double-sided influence of the Asset Management paradigm and digitalization. In this evolution, assessing the maintenance management process status in terms of process completeness, information and data completeness and integration is paramount to boost reliable data-driven decision-making. Grounding on Design Science Research, a methodology is realized to favour the comparison of two data models, a reference one and a company-specific one, used as a means to evaluate the process status. In particular, the methodology embeds a reference data model for the maintenance management process. Both methodology and data model are artefacts tested and refined during action research in an automotive company willing to improve the maintenance management process. The application of both artefacts demonstrates that the company is facilitated in planning improvement actions for various time horizons to foster a modern maintenance practice whose decision-making is more data-driven.

Towards a BIM-based approach for improving maintenance performance in IBS building projects

PurposeThe contemporary practice of conventional maintenance for industrialised building system (IBS) constructions suffers from poor service delivery and defect repetition. A key problem impeding the widespread adoption of emerging technologies is the lack of competent contractors to support the effectiveness of the technology implemented in conventional methods and to ensure returns on investment. The shortcomings of conventional methods are assessed from the perspective of IBS buildings. This paper aims to identify the different system approach using Building Information Modelling (BIM) technology that is equipped with decision making processes.Design/methodology/approachThis paper describes the establishment of key problem areas, the elements involved in implementing good practice and the requirements for integrating maintenance management processes and information databases in the maintenance management system.FindingsConventional methods have little emphasis on defect diagnosis tools. They also enhance inadequate strategic decision-making in the analysis of information when attempting to improve the maintenance project outcomes for IBS construction. The characteristics identified in a case study of IBS buildings are presented and analysed.Originality/valueThe conclusions and recommendations drawn from the analysis of the IBS case study are discussed, synthesised and deliberated upon. The approach presented in this paper integrates various aspects of building information modelling technology to facilitate improved execution of IBS maintenance activities.

Modeling a predictive maintenance management architecture to meet industry 4.0 requirements: A case study

AbstractIndustry 4.0 is the latest paradigm of industrial production enabling a new level of organizing and controlling the entire value chain within a product life cycle by creating a dynamic and real‐time understanding of cross‐company behaviors. It is expected to have a considerable impact in the oil and gas (O&G) sector by revolutionizing current predictive maintenance and operation optimization. There are several challenges to be overcome before the Industry 4.0 vision is achieved: a standardized reference architecture, a business model, robust services, and products are all lacking. This paper develops a reference architecture for an intelligent maintenance management system that complies with Industry 4.0 visions and requirements. The industrial needs were derived from stakeholders and use case scenarios using a case study methodology. Systems engineering methods were applied to transfer the needs of the existing maintenance management system into a desired functional architecture. The new and upgraded requirements are predominantly related to advanced data analytics, resulting in new and modified functions within the traditional “Reporting” and “Analyses” modules. A more complex maintenance program is created through interfaces between various enabled data categories (historical records, real‐time measurements of performance and health, expert‐just‐in‐time). The study points to the changes required in the classical O&G maintenance management process to comply with Industry 4.0 vision and requirements.

A Data-Driven Approach to Extend Failure Analysis: A Framework Development and a Case Study on a Hydroelectric Power Plant

Power plants are required to supply the electric demand efficiently, and appropriate failure analysis is necessary for ensuring their reliability. This paper proposes a framework to extend the failure analysis: indeed, the outcomes traditionally carried out through techniques such as the Failure Mode and Effects Analysis (FMEA) are elaborated through data-driven methods. In detail, the Association Rule Mining (ARM) is applied in order to define the relationships among failure modes and related characteristics that are likely to occur concurrently. The Social Network Analysis (SNA) is then used to represent and analyze these relationships. The main novelty of this work is represented by support in the maintenance management process based not only on the traditional failure analysis but also on a data-driven approach. Moreover, the visual representation of the results provides valuable support in terms of comprehension of the context to implement appropriate actions. The proposed approach is applied to the case study of a hydroelectric power plant, using real-life data.

Using PAVER Software to Evaluate Pavement Condition Index of Highway Segment in the North Sector of Najaf City (Case Study)

Current paper present part of comprehensive case study for urban highway networks of north sector of Najaf city located 161 km Southwest of Baghdad the capital of Iraq. The main goals of current paper are to evaluation pavement condition index denoted as (PCI). Values of PCI acting a main factor on depending maintenance of pavement, selecting economic alternative, increasing development of engineers and technician’s capabilities, in order to reach the best maintenance management process and achieve the best riding level with lowest costs and the shortest travel time. PAVER software uses surveying data to calculate pavement condition index which should be within rating from zero, which mean pavement in failed condition, to 100, that mean excellent pavement condition. Pavement’s condition is providing predicting its maintenance and Rehabilitation requirements. Free issue of PAVER 5.2 software was used to calculate values of PCI for a minor arterial urban highway in north sector of Najaf city, that is the Najaf-Karbala highway located from Al-Askarain Tunnel intersection to the end of Al-Nidaa district, with length (8011m). Manual geometric and types of distresses survey was depended instead of using assessment technologies to consider the type, degree of severity, of distresses for sample unites along the highway. As a results of implementing PAVER 5.2 software depending on field survey data collection, PCI value is equal to 80. That’s mean this part of the selected study section was in good situation.

Improving Preventive Maintenance Management in an Energy Solutions Company

In industry, production processes and assets are constantly evolving, Thus, continually improving and updating them is essential to their sustainability. This work intended to apply a set of methods and philosophies to improve the Preventive Maintenance Management process in a case study company dedicated to the development, production and maintenance of power and distribution transformers. Thus, a Action – Research methodology was used. After identifying the main problems, a mixed maintenance strategy based on Reliability Centered Maintenance (RCM) and Total Productive Maintenance (TPM) was applied. The following achievements were obtained by this work: (a) method of grading equipment critically based on its importance to the production process was developed and implemented;(b) a new flowchart of decisions and actions was developed for Preventive Maintenance Plan Management; (c) a reduction of the waste time in Preventive Maintenance (PM) was obtained; (d) the implementation of Autonomous Maintenance (AM) resulted in a reduction of 66% in equipment failures; (e) a set of new Key Performance Indicators (KPI´s) were introduced; (f) maintenance plans compliance rates increased by 12%. At the end of the work a reduction of € 120 060 could be achieved. Thus, the main contribution of this work was to show that bringing to the action different tool together in an organized way and share the information and responsibilities with the workers can result in important savings to the company, becoming the maintenance function more effective.

SOCIALIZATION OF PRODUCTION MAINTENANCE MANAGEMENT TO IMPROVING THE MSMEs COMPETITIVENESS IN MERUYA SELATAN - WEST JAKARTA

The development of Small and Medium Enterprises (SMEs) in Indonesia is increasingly rapid, this requires the existence of integrated handling in order to compete in the business world. Increasing competition makes SMEs must have an effective strategy. One strategy in the field of production management is good management of maintenance. Community service activities carried out in the South Meruya attended by 24 participants, the activity took place with an explanation relating to the Socialization & Training of Maintenance Management in Production at SMEs. Material related to Production Maintenance Management and production maintenance management processes. This training is an activity related to community economic empowerment through maintenance strategy training in SMEs business competition. In order to support the economic empowerment efforts of community counseling and training on Operational Strategies in SMEs business competition through residents who live in partner villages, it will help partner citizens know how to create maintenance strategies in SMEs business competition to improve community welfare. For this reason, this activity will provide training and assistance in operational strategies in SMEs business competition, so that partners are able to apply them in managing their business activities. The outputs that are expected to be realized from this activity are: 1. Development of knowledge of operational maintenance strategies in SMEs business competition in the residents of partner villages; 2. The formation of social care groups to make operational strategies in SMEs business competition in village.

Assessing the information waste in maintenance management processes

Purpose Due to recent technological developments, many maintenance managers become overwhelmed by the vast amount of data available to support their decision making. The purpose of this paper is to discuss identifying and eliminating waste in information management processes through a value stream mapping (VSM)-based method. Design/methodology/approach A theoretical framework is constructed based upon a review of the previous academic literature. The application of the framework is demonstrated with an empirical case example of a maintenance information management process within a food manufacturing company. Findings The paper highlights existing examples of applying VSM in information management; however, the knowledge is fragmented and has not been extensively applied in a maintenance context. The case example shows that the suggested process offers a feasible method of mapping and evaluating the inherent waste in information management processes. Originality/value The paper summarizes the existing body of knowledge on lean information management in maintenance, and presents a theoretical framework on how VSM can be applied in the context. An empirical example is provided to show the method applied to a real industry case. The results will illustrate how the framework can support companies in identifying the waste and development potential in their maintenance information management.

Evaluation and improvement of maintenance management performance using a maturity model

PurposeThe purpose of this paper is to develop a new maturity model to identify the current state of maintenance area of organizations and drives actions to increase efficiency and effectiveness toward the concept known as world-class.Design/methodology/approachThe model was developed based on an extensive literature review on maintenance management and maturity assessment, which allowed identifying the relevant factors in maintenance management and the world-class behaviors for each factor. The progressive maturity levels for each of the identified ten factors form the model. To test its effectiveness, it was applied to the maintenance area of three companies.FindingsThe model application showed that, in addition to being a self-assessment tool, it provides knowledge, to those who use it, on behaviors or practices that enable world-class results. For each factor, potential gaps and the desired state were defined focusing on behaviors rather than on indicators values or adopted methodologies, which facilitates the identification of improvement actions that lead to better performance.Research limitations/implicationsThrough its use, maturity levels can be identified for all considered maintenance management factors, however, the overall maturity of the maintenance area is not determined. Although this overall evaluation can be done assigning a weight to each factor, it was not considered an added value for the set purpose.Originality/valueThe proposed maturity model contributes to the understanding of the maintenance management process and how to stand out nowadays in an area that has an increasingly important impact on productivity and quality.

Where Do We Start? Guidance for Technology Implementation in Maintenance Management for Manufacturing

Recent efforts in smart manufacturing (SM) have proven quite effective at elucidating system behavior using sensing systems, communications, and computational platforms, along with statistical methods to collect and analyze the real-time performance data. However, how do you effectively select where and when to implement these technology solutions within manufacturing operations? Furthermore, how do you account for the human-driven activities in manufacturing when inserting new technologies? Due to a reliance on human problem-solving skills, today’s maintenance operations are largely manual processes without wide-spread automation. The current state-of-the-art maintenance management systems and out-of-the-box solutions do not directly provide necessary synergy between human and technology, and many paradigms ultimately keep the human and digital knowledge systems separate. Decision makers are using one or the other on a case-by-case basis, causing both human and machine to cannibalize each other’s function, leaving both disadvantaged despite ultimately having common goals. A new paradigm can be achieved through a hybridized system approach—where human intelligence is effectively augmented with sensing technology and decision support tools, including analytics, diagnostics, or prognostic tools. While these tools promise more efficient, cost-effective maintenance decisions and improved system productivity, their use is hindered when it is unclear what core organizational or cultural problems they are being implemented to solve. To explicitly frame our discussion about implementation of new technologies in maintenance management around these problems, we adopt well-established error mitigation frameworks from human factors experts—who have promoted human–system integration for decades—to maintenance in manufacturing. Our resulting tiered mitigation strategy guides where and how to insert SM technologies into a human-dominated maintenance management process.

Condition monitoring of marine and offshore machinery using evidential reasoning techniques

This paper first assesses the operational uncertainties of a particular piece of equipment in a marine and offshore system based on an oil analysis technique. Trend analysis, family analysis, environmental analysis, human reliability analysis and design analysis for each criterion are aggregated using evidential reasoning (ER) and analytical hierarchy process (AHP) algorithms. Data is collected from available statistics and supplemented by expert judgement from the related industry. The results provided in this study will be beneficial to the marine and offshore industries as indicators for monitoring and diagnosis of faults in machinery and thus assist practitioners in making better decisions in their maintenance management process. Furthermore, by changing the conditions that affect the operation of machinery, and through calculating a value for this operation, a benchmark for condition monitoring is constructed. The operational condition of machinery depends on many variables and their dependencies; thus, alteration of a criterion value will ultimately alter the operational conditions of the machinery. For any deviation to be corrected in a timely manner, the operational condition of the machinery has to be monitored properly and frequently.

ICT-based system for Malaysian residential maintenance projects – literature review

PurposeThis paper aims to identify the different system approach that is equipped with decision making processes. Presently, most maintenance organisations are still implementing conventional methods rather than fully integrated information and communication technology (ICT) to manage the information database on maintenance of residential building. The significant factor to select an ICT is much more advantageous than just a way to improve interfirm communication and cooperation on maintenance management processes and be able to perform the task needed without stressing the budget. ICT could be a pillar of fundamental importance for the implementation of an effective and efficient maintenance management on residential building and facility.Design/methodology/approachThis paper presents a review of recent publications on the topic regarding residential maintenance systems, which also takes into consideration the heritage structures, due to their same maintenance requirements and processes.FindingsThe findings reveal the need for ICT tools and techniques specific to the needs of reducing poor service delivery, inadequate financial support, poor maintenance plan and maintenance backlogs.Originality/valueThe paper concludes with a comprehensive research framework of ICT-based system as the basis for further progress in the development of the residential maintenance schemes of system.