In the United States, people with limited English proficiency (LEP) and lower health literacy have reduced access to care and poorer health outcomes. There is a lack of data on how to best provide language assistance services in the ambulatory setting. This study will evaluate what type of professional language interpretation services are preferred by LEP patients in the otolaryngology clinic population. Our study aims are 1) to assess the communication preferences of patients with LEP in the healthcare setting regarding interpreter services, 2) to determine if there are specific LEP patient demographics that correlate with communication preferences in the healthcare setting regarding interpreter services, and 3) to determine if there is a correlation between health literacy and degree of language barrier, and if there is, to what degree, and how may this affect the patient’s preferences and experience. LEP adult patients and adult caregivers of pediatric patients treated at 5 of Loyola University Medical Center Otolaryngology clinic sites will be consented and given a one-time study questionnaire to complete in their native language. The questionnaire will ask about the patient’s background, place of birth, primary place of birth, primary language, years living in the United States, self-reported English language proficiency and fluency, self-reported health status, and preferences for the type of language support services. Health literacy will be assessed with the Brief Health Literacy Screen. Targeted interventions can potentially be designed and incorporated in the healthcare setting based on the data and identified communication preferences and the demographic correlations. This in turn has the potential to reduce healthcare disparities and improve outcomes for LEP patients.