Logistics Service Research Articles

Streamlining logistics: Innovating cross-docking distribution systems for operational excellence

A logistics service company in Batam faces challenges related to warehouse load fulfillment and sorting inaccuracies. This study aims to identify proposed efficiency improvements to the goods distribution system using the cross-docking method. The research method chosen is cross-docking, a technique that eliminates the storage process in the warehouse, thus saving time and cost. The research findings show significant benefits, especially in achieving zero inventory efficiency. Data processing and discussion revealed that efficiencies were apparent by increasing the sorting tables from 1 to 6, with an output of 90,000 kg during aircraft loading and unloading (compared to approximately 77,000 kilograms). This efficiency arises from the larger output of the sorting tables compared to the input, eliminating the need for warehousing and adding ten trucks. As a result, the shipment can be completed in one trip, with no goods stored in the warehouse. The analysis shows that implementing cross-docking in the company increases efficiency in distributing goods to forwarding partners.

Using 3rd -Party Logistics Services OR Developing Own Capability to Cater to ECommerce Demands - A comparative Analysis

Ecommerce is an inseparable part of modern global lifestyle, connecting people across international borders and enabling sellers to access global. Despite growing massively over the last couple of decades, its growth is far from over. In fact, the pandemic has acted as an accelerator and the growth momentum is continuing despite people returning to the conventional brick and mortar shops. Ecommerce innovations are constantly being rehashed and improved – especially after the global pandemic this transition is now innovating at a much faster pace. For responding to the ever-increasing demand for swifter yet efficient fulfillment of customer order along with timely shipment, a larger number of e- commerce businesses are turning towards third-party logistics or 3PL providers. While it offers them the freedom from the hassles of storing and delivering finished products to the end-users, the human resource that is therefore freed, can then focus on core competencies of the business thus allowing them to give attention to product development, innovation along with marketing and sales. There is always the risk of poor fulfillment and delayed shipments or goods getting damaged in transit which deteriorates customer satisfaction and company profitability. This article compares the use of third-party logistics (3PL) against building in-house capabilities and highlights the virtue of careful selection and employment of experienced 3PL in helping an enterprise ride the anticipated growth wave by offering cost advantages and flexibility.

Future of Earthquake-Based Disaster Logistics and Futuristic Approaches

Disasters that occur in the world can be caused by natural as well as human-induced factors. These disasters cause damage to cities, villages, and inhabited areas, and also result in loss of life and property. Accurately and effectively planned disaster logistics management activities are crucial during these moments when life comes to a halt. Today, it is evident that cities suffer damage or even face extinction due to deficiencies in planning, coordination, and opportunities within these practices. To mitigate the consequences of disasters and minimize damage, it is essential to always be prepared for such events and manage them well before, during, and after they occur. Disaster logistics practices should be dynamic and tailored to the specific event, suitable for addressing the situation at hand. Each disaster requires a unique set of solutions that depend on the area and geography affected. Therefore, disaster logistics must adopt and develop new approaches with a sustainable perspective. Given that earthquakes are among the disasters that occur frequently in our country, there is a critical need to create earthquake-based disaster management and action plans. Looking at disaster logistics from a futuristic perspective, it is clear that digital transformation technologies can have a significant and beneficial impact, making disaster logistics services more efficient, innovative, and solution oriented. The study conducted a literature review within the framework of qualitative research methodology, providing a detailed analysis of the role of digital transformation technologies in earthquake logistics processes. The literature review was conducted by reviewing relevant academic articles, reports, books, and scientific research. Special emphasis was placed on studies published in the last 10 years, focusing on the intersection of disaster logistics and digital transformation technologies.

Locations of LTL-logistics service providers as urban consolidation centers – the Dusseldorf case and its possible transferability

ABSTRACT Proximity logistics represent a counter movement to logistics sprawl – the return of logistics to urban areas. In the case presented, a logistics service provider in the groupage and less-than-truckload (LTL) segment runs an urban consolidation center (UCC), offers receiver-led consolidation and additional service like stockholding to inner-city businesses in the city of Dusseldorf. The case shows that for the development of a UCC or a proximity logistics facility to succeed, no expensive space is necessarily required in immediate inner-city areas. The transfer to other locations of logistics service providers of the same segment shows that these could serve as possible locations for UCC in terms of cargo-bike relevant distances. We, therefore, conclude that the relevant locations of logistics infrastructure like ports and centrally located logistics facilities should be seen as crucial for the transformation to sustainable freight transport and its initiation by municipal governments.

Discovering Islamic marketing potential in shaping blockchain-­based halal logistic services: a bibliometric analysis

Purpose This paper aims to examine the Islamic marketing literature to uncover potential customer adoption behaviours and enhance the effectiveness of blockchain-based halal logistics services in catering to customer demands. The findings of this paper provide substantial contributions to the realms of both halal logistics services and Islamic marketing literature, delineating future paths for research. By delving into halal logistics practices, integration procedures and service provider performance, this paper assists stakeholders in enhancing halal logistics services to meet the changing demands of customers effectively. Design/methodology/approach This paper uses a systematic review incorporating bibliometric analysis to examine past and contemporary research topics, selecting and appraising contributions while analysing and consolidating data. A methodical approach has been used to identify, assess and incorporate pertinent studies on Islamic characteristics, traceability technology, blockchain integration and halal logistics practices. Findings After screening and analysing 139 selected documents with the VOS viewer, it is evident that among a 1,000 keywords, 15 stand out in terms of frequency and link strength. The research highlights the considerable academic interest in themes such as “blockchain”, “halal logistics” and “supply chain”, underscoring their importance. The findings of this paper help bridge the gap in Islamic marketing by linking technology with religious values. It suggests that the integration of blockchain technology in halal logistics enhances operational efficiency while aligning with both operational and Islamic marketing principles, promoting ethical conduct and transparency as key enablers. Practical implications The theoretical significance of this paper lies in establishing a correlation among three key research domains: technology, symbolised by blockchain; customer-centric operations, incorporating the halal supply chain and logistics within Islamic marketing. The outcomes reflect consumer behaviour and Shariah compliance. This integration has the potential to introduce innovative theoretical frameworks that encompass religious ethics in marketing, logistics and technological advancements. Originality/value This paper comprehensively analyses the intersection between blockchain technology, halal logistics, supply chain management and Islamic marketing. The paper has comprehensively analysed previous studies and outlined the future research path for blockchain technology in halal logistics and its application in Islamic marketing literature.

Blockchain and Digital Twins in Smart Industry 4.0: The Use Case of Supply Chain-A Review of Integration Techniques and Applications

The Fourth Industrial Revolution has transformed industries and supply chains by integrating advanced operations, tools, and logistics services. Despite these advancements, challenges persist, particularly in ensuring data dependability, security, and operational efficiency. Digital twins (DTs), which replicate real-world components and processes, have emerged as essential tools for enhancing predictive analytics, simulation, and product lifecycle management in Industry 4.0. However, traditional DT development relies on centralized systems, which are vulnerable to data tampering and security breaches, especially in the management of transaction logs and historical data. To address these challenges, this review provides a comprehensive analysis of the current state of integrating blockchain with DTs. Using a qualitative research methodology, including desk research, case studies, and interviews with industry experts, we analyze various blockchain-based DT applications across industries and specifically in supply chain management. The findings reveal that blockchain-enhanced DTs can significantly improve data integrity, traceability, and security, thus boosting operational efficiency and quality control in supply chains. Additionally, this study identifies key integration techniques and the role of blockchain in automating processes through smart contracts. This review provides insights into the practical implications of blockchain-based DTs, highlighting their potential to enhance the reliability and scalability of Industry 4.0 operations.

Interplay between GHRM and logistics social responsibility: when big data analytics matters

PurposeThis paper analyses the role of green human resources management (GHRM) practices on the application of logistics social responsibility (LSR) practices and examines the moderating effect of big data analytics (BDA) utilisation levels within these relationships.Design/methodology/approachBased on quantitative research methodology using survey data from 404 managers in the logistics service providers (LSPs) industry in the Philippines, PLS-SEM technique was used to test hypotheses formulated in this research.FindingsEmpirical results achieved suggest that GHRM practices have a significant positive impact on LSR. Among all individual GHRM practices, green training and development did not have any influence on LSR. While the results also revealed that BDA assimilation acts as a moderator of the relationship between GHRM and LSR, no support was found for the moderation effect of BDA acceptance or adoption on this relationship.Originality/valueThe study fills a gap in the logistics literature by introducing dynamic capabilities theory to the nexus between GHRM and SLR for the first time, which reveals previously unknown answers on effects of GHRM practices on LSR. The study also introduces BDA assimilation as an important moderator that can strengthen positive impact of GHRM on LSR.

Key determinants of digital transformation stages in Vietnam logistics industry

This research investigates the determinants of digital transformation among Vietnamese logistics service providers (LSPs). Employing the Technological-Organizational-Environmental framework and Resource Fit theory, the study identifies key factors influencing this process across different three stages: digitization, digitalization, digital transformation. Data from in-depth interviews with industry experts and a survey of 390 LSPs were analyzed using covariance-based structural equation modeling (CB-SEM). The findings reveal that the factors influencing the digital transformation of Vietnamese LSPs evolve across different stages. In the initial phase, information technology infrastructure, financial resources, employee capabilities, external pressures, and support services are key determinants. As digitalization progresses, leadership emerges as a crucial factor alongside the existing ones. In the final stage, the impact of these factors persists, with leadership and employee capabilities becoming increasingly important.

Управление логистическими процессами в трансграничной электронной коммерции

In the context of the globalization of the economy and the development of cross-border e-commerce, the importance of cross-border logistics is increasing, allowing for an effective process of product distribution. The issues of organizing transport and logistics processes during the delivery of goods within the framework of the functioning of cross-border e-commerce are discussed. The main aspects of the development of e-commerce logistics and its impact on the trading business have been studied. An analysis of the cross-border e-commerce market in Russia is carried out. It is noted that currently the global logistics industry is in an unstable environment. The main directions and trends in the development of logistics services in modern conditions are considered and the specifics of adapting the process of goods distribution within the framework of cross-border e-commerce to changes in the external environment are investigated. The distinctive features of e-commerce logistics have been studied in the context of its impact on the trading business, which allows for increased efficiency of logistics processes such as procurement, transportation, order processing, inventory and warehouse management, packaging and labeling. It has been proven that with the development of information technology and telecommunication networks, as well as increasing demand in the field of online trading, the need for effective logistics support is significantly increasing, and delivery speed is becoming increasingly important to provide quality service to consumers. The advantages of e-commerce are substantiated from the perspective of subjects of trade and logistics activities, which include the global nature of customer coverage and the convenience of inter-subject interaction, reduction of operating costs of trade and logistics activities, expanded opportunities for marketing and advertising support, increased level of automation of e-commerce logistics management processes.

Determination of Warehouse Locations for Logistics Services in an Integrated City Spatial System (Case Study in Bekasi City)

Human needs consisting of clothing, food, shelter and medicines will increase every year and require services. There are many planning changes in the digital era, so it is necessary to study the location theory of logistics service storage warehouses in the city spatial system. This study aims to identify the characteristics of existing logistics services, examine the determination of the location of existing logistics service storage warehouses and become an opportunity for logistics service players who wish to be located in the region. This study uses location theory for location determination, nearest Neighbour ratio analysis and analytical hierarchical process in determining the criteria and alternative locations for logistics service storage warehouses. The results of the analysis in the identification of characteristics, namely location, company operations, company management, settlement patterns affect the distribution pattern of logistics services. Then the more dominant criterion is the market with the value obtained (0.542) because in carrying out any business activity, you have to see who is the market for the business activities being carried out. At the location of the case study as a sample, namely Jatiraden (0.618) which has the most potential according to criteria related to market, cost, human resources, infrastructure and institutions. The conclusions obtained for operational matters using three-wheeled vehicles in the distribution of logistics services are an alternative in distributing uniform residential areas. More loads and easier mobility because the accessibility of vehicles in uniform residential patterns tends to be wide. Suggestions that can be conveyed in determining the location and making any business activity must be seen from the urban area planning. So that stakeholders can refer to the city's spatial planning system, so that policies made by the government can be compatible and aligned with logistics service companies.

Construction of a blockchain based cold chain logistics information platform for Gannan navel oranges to enhance transparency and efficiency

As a high-value agricultural product, the cold chain logistics management of Gannan navel oranges has global significance. Especially in Africa and Europe, food safety and supply chain quality are critical issues. However, the existing Gannan navel orange logistics information management system relies on traditional databases and information systems, with insufficient data sharing and transparency, affecting the overall coordination of the supply chain and customer satisfaction. In addition, the traditional system is vulnerable to hacker attacks and malicious tampering of data by insiders, resulting in serious economic losses and reputation damage. So the blockchain platform constructed in this study improves the transparency and traceability of logistics data through the SMART-PBFT algorithm of the alliance chain, which optimizes the logistics management process, improves the quality of logistics services, and reduces operating costs. It improves the logistics efficiency and data transparency of local agricultural products, and also provides a demonstrative case for the cold chain management of other high-value agricultural products around the world, with broad application potential and reference value.

Enhancing Supply Chain Management Through Artificial Intelligence: A Case Study of JD Logistics

With the intensification of global economic competition, enterprises face the challenge of improving the supply chain management efficiency, and AI technology, as an emerging field in computer science, can provide effective solutions. As a leading e-commerce logistics service provider in China, JD Logistics has accumulated a wealth of logistics technology capabilities and digital transformation experience within and outside the JD Group. Using JD Logistics as a case study, this paper discusses the application of AI technology in supply chain management and its impact on enterprise responsiveness and operational efficiency. AI technology has significantly improved the supply chain operational efficiency and responsiveness of JD Logistics by applying intelligent supply chain planning, predictive analysis and intelligent decision-making. The study systematically summarizes the key role of AI technology in optimizing supply chain management through a literature review and specific case studies, providing an important reference and practical experience for enterprises to achieve digital transformation.

Ethnoeconomy of Europe: Turkish Segment

The article examines the ethnic factor of the European economy. The migration of the Turks to Europe in the 1960s, formed a special segment of entrepreneurship in the region. A significant part of it was occupied by the representatives of the Turkish diaspora. Several factors including the social one contribute to the active development of the Turkish ethno-business in the European space. In addition, the formation and prosperity of the Turkish ethnic entrepreneurship in Europe is influenced by the high development of family and clan relations as well as the presence of various kinds of auxiliary mechanisms in the form of trade unions and business associations. In the context of small and medium-sized businesses, the key attention is paid to the development of the Turkish fast food industry related to the organization of food outlets, the hotel business, the provision of general services as well as tourism and logistics services. Large network business and transnational corporations of Turkey in most cases are engaged in such areas as: restaurant business; hotel business, including the construction of hotels; distribution of retail chains and Turkish brands. Islamic banking has also become a relatively new rapidly developing area of the Turkish ethnobusiness. The author concludes that the Turkish migration has significantly changed the nature of the European business. However, despite the wide representation of Turkish entrepreneurs in Europe, not all of them achieve the desired success and often face various kinds of discriminatory policies of the European authorities that restrict their activities.

Impact of logistics pooling on reduction of CO2 emissions in last-mile logistics

Purpose In previous years, there has been a peak in deliveries from all sectors. Consequently, the number of transport vehicles on urban roads has also increased. Unsurprisingly, this increase leads to many environmental problems, including increased carbon emissions. This paper attempts to examine this issue by addressing the impact of logistics pooling on the reduction of CO2 emissions in last-mile logistics. The aim is to see which of the logistics pooling options can minimize more CO2 emissions and in particular reach the threshold fixed by the Moroccan Agency of Logistics Development which is 30% until 2030.Design/methodology/approach The author conducted a simulation study. The sample was chosen from the economic pillar of the Moroccan Kingdom, namely Casablanca.Findings The results indicate that two pooling strategies lead to a higher level of environmental performance compared to the objective set up by the Moroccan Agency of Logistics Development (Direct Upstream and Downstream Transport: 44.39%/Multi-pick Upstream Transport and Multi-drop Downstream Transport: 30.93%). However, the first strategy remains the best one, as it not only minimizes emissions but also reflects the practices already implemented by several carriers and logistics service providers.Practical implications Successfully implementing these strategies in Casablanca could serve as a model for other cities facing similar challenges, demonstrating the viability and benefits of logistics pooling. Ultimately, the reduction in CO2 emissions aligns with global environmental goals, contributing to the fight against climate change and promoting a healthier urban environment for residents. By leveraging simulation technology, Casablanca can make significant strides toward more sustainable and efficient last-mile logistics, setting a precedent for green urban logistics practices.Originality/value Given Morocco’s significant geostrategic position, the urban logistics sector plays a crucial role in the development of Arab countries. The findings of this study can offer valuable insights for policymakers aiming to achieve sustainable economic growth. Additionally, to the author’s knowledge, this is the first study to focus on logistics pooling and carbon emissions in Arab nations. The paper further contributes by highlighting important directions for future research.

Decision-making Optimization of Cross-border E-commerce Supply Chain based on Genetic Simulated Annealing Algorithm

This paper mainly studies the collaborative operation of a cross-border e-commerce supply chain composed of manufacturers, e-commerce platforms and foreign warehouses. Firstly, the decision models of transnational e-commerce enterprises based on decentralized, centralized, and hybrid modes are established. The sensitivity of the contract and each determining variable is analyzed using the simulation method. Through the joint contract of ”revenue sharing + volume discount,” the production efficiency of the enterprise and the logistics service of the international warehouse can be improved. The genetic algorithm combined with simulated annealing was adopted. Finally, a concrete example is given to verify the feasibility of the proposed method. The results show that the member departments can work together better under centralized decision-making compared to the decentralized management mode. Manufacturers to increase production capacity and improve the level of logistics services in overseas warehouses will help improve the profitability of cross-border e-commerce.

The Intelligent Upgrading of Logistics between an Internet Enterprise and a Logistics Enterprise Based on Differential Game Theory

At the background of “Internet + Logistics”, intelligent logistics has high operational efficiency and provides a superior customer experience, meeting the requirements of sustainable development. It also plays a crucial role in promoting the modernization of the industrial chain in China. This paper develops a mathematic model based on differential game theory, which sets the intelligent level of logistics and the goodwill of intelligent logistics as state variables. The research reveals the collaborative strategies between a logistics enterprise and an Internet enterprise for the intelligent upgrading of logistics, and separately calculates the optimal effort levels and optimal revenues of participating enterprises under the non-cooperative mechanism, the cost-sharing mechanism, and the cooperative mechanism. This paper also observes the crucial parameters that affect the optimal revenue for the intelligent upgrading of logistics. The research findings are as follows: (1) Cost-sharing mechanism and cooperative mechanism can motivate the Internet enterprise and the logistics enterprise to improve their effort levels and increase the total revenue, which achieves the Pareto improvement. Under the cooperative mechanism, the intelligent level of logistics and the goodwill of intelligent logistics are the highest. (2) Participating enterprises can promote the intelligent upgrading of logistics by accumulating innovative resources for intelligent logistics, attaining cost-conversion efficiency, and cultivating customer preferences for intelligent logistics services. (3) When the revenue-sharing ratio of the logistics enterprise is relatively low, although the cost-sharing mechanism can continuously motivate a logistics enterprise to make an effort in the intelligent upgrading of logistics, it is not conducive to enhance the goodwill of intelligent logistics. This paper highlights the pivotal role of enterprise collaboration in the intelligent upgrading of logistics, and proposes practical recommendations.

Модель оцінки конкурентоспроможності транспортно-логістичної системи в умовах цифрової трансформації економіки

Introduction. In modern conditions of development of the world economy, the digital economy is one of the most relevant and important factors in ensuring economic growth. The digital transformation of the economy is a primary direction of innovative development of socio-economic systems, and therefore a tool for creating long-term competitive advantages of the transport and logistics system. The article examines the issue of economic problems associated with obtaining an integrated assessment of the level of competitiveness of the transport and logistics system. The purpose of the article is to analyze the impact of the digitalization of the economy on the competitiveness of the transport and logistics system and to create a model for obtaining an integrated evaluation of its competitiveness based on factors that reflect the specifics of the services provided by the system in the conditions of the digital transformation of the economy. Research methods. The digital transformation of the transport and logistics system is carried out based on the implementation of digitalization at all levels of business processes of economic structures: from the optimization of the logistics of physical flows and the optimization of data exchange to customer service. To assess the level of competitiveness of the transport and logistics system, it is proposed to calculate the competitiveness index by group of services in the process of transporting material flow. The model for calculating the integrated indicator of the competitiveness of the transport and logistics system is described, which is a three-stage multifactor model. Results. The economic evaluation of the digital transformation of the development of logistics services in railway transport allows for specifying the specifics of service services and clarifying the possibilities of using logistics methods of service response in carrying out cargo transportation. This makes it necessary to clarify the place and role of service support of cargo flow in the transport and logistics system and points to bottlenecks that must be overcome in the future to increase the level of competitiveness not only of the system but also of the country as a whole. Conclusions. The development of the digital transformation of the transport and logistics system consists of solving various socio-economic and technological tasks, which include the emergence of new products and new markets; reduction of costs for conducting business activities; and increasing productivity and efficiency of logistics and transport processes. As a result is increased competition in the transport and logistics system.

Logistic transportation role for sustainable ecotourism industry

Abstract Transportation plays a pivotal role in the industrial landscape, and the ecotourism sector, particularly sustainable ecotourism, is no exception. Sustainable ecotourism places emphasis on the responsible management of natural resources, aiming to foster comprehension, appreciation, and the conservation of both the environment and cultural heritage. The purpose of this research is to examine how the emergence of logistics transportation studies is driven by the transportation needs of island communities and tourists to increase sustainable ecotourism industry activities. Logistics transportation services that support ecotourism is a relatively new study of existing logistics resources in Indonesia. This study chooses sea transportation routes for the Karimunjawa Islands and Jepara. The logistics services for tourism transportation provided by the government and third parties pay little attention to sea transportation routes that pass-through conservation areas, namely the Panjang Island Conservation Area and Karimun Jawa National Park. Indeed, there has been a sea route provided, but several obstacles arose when passing through the conservation area. The establishment of novel transportation routes emerges as a viable solution for bolstering the sustainable ecotourism sector and addressing the transportation requisites of the local community. Additionally, these new transportation routes can yield positive outcomes for the safeguarding of conservation areas.

패션산업 전자상거래에서 물류 서비스가 고객만족도에 미치는 영향

Purpose: A s t he c ommerce m arket r apidly c hanges d ue t o t echnological a dvancements and consumer preferences, the competitiveness of logistics services is highlighted. This study analyzes the factors of logistics in fashion industry e-commerce that affect customer satisfaction. The goal is to provide insights to fashion companies to develop logistics strategies. Research design, data, and methodology: In the research model for empirical analysis, the logistics service factors are reliability, economy, convenience, and speed. Data obtained via questionnaire were analyzed for multiple regression and moderating effects. Results: As a result of the analysis, the logistics service factors that provide economy, convenience, and speed had a significant impact on customer satisfaction. There were significant differences in customer satisfaction based on gender and age. Conclusions: Fashion companies must provide a variety of logistics services, and need to improve customer satisfaction through continuous service improvement.

Exploring the impact of logistics service quality on customer satisfaction, trust and loyalty in bus transport

Exploring the impact of logistics service quality on customer satisfaction, trust and loyalty in bus transport