AbstractThe impact of information and communication technology (ICT)‐enabled waste management systems on municipal solid waste, waste reclaimer integration, and resource recovery is critical, particularly in the informal recycling sector. This study investigates the effects of the ICT‐enabled waste management system in Cape Town, South Africa, with a focus on the Regenize model. Leveraging digital technologies, the Regenize model aims to improve waste picker integration and resource recovery within the local waste management system. A qualitative research methodology involving semi structured interviews with key stakeholders in Cape Town's ICT‐enabled waste reclaimer system, data triangulation, and thematic content analysis was employed to investigate the system's transformative potential. Preliminary findings indicate the Regenize system's alignment with extended producer responsibility (EPR) principles and its embodiment of local entrepreneurial innovation. Waste pickers' active participation as cocreators of waste management mobile platforms has transitioned them from traditional waste collectors to technological contributors, enhancing their role in the waste management ecosystem. Furthermore, the ICT‐enabled waste reclaimer system has significantly regularized the status of foreign waste pickers, providing them with essential rights and access to banking services through mobile platforms. By utilizing Internet and Communication Technologies (ICTs) and the Internet of Things (IoT), the Regenize model not only improves resource recovery but also promotes sustainable waste management practices. This represents a substantial step towards inclusive urban waste management in Cape Town. The study's implications extend beyond Cape Town, offering valuable insights for enhancing waste management practices and promoting sustainability across South Africa's broader waste management landscape.