IntroductionPatient education is an effective modality to reinforce self-care practices for chronic disease management. The purpose of this study was two-fold: (1) to assess the health impact of a phone delivered diabetes intervention and (2) to identify predictors of telehealth message use among adults, aged 18-65 with diabetes in a primary care setting using the TAM theoretical framework. MethodsA pretest-posttest experimental study design was employed. Participants were randomized to received seven-weeks of telehealth self-care messages or to the routine care group. Outcome measures included a) telehealth use among patients who received weekly telehealth messages, b) self-care behavior management derived from the Behavior Score Instrument (BSI) and c) clinical outcomes measures. ResultsWe enrolled 150 patients, and of these, 138 (18-65 years) completed the study. Participants, aged 53 ± 9.6 (mean ± SD) years were mainly females (n = 93; 76%), and the majority received government sponsored health insurance (n=75; 54%). Age was a strong predictor of telehealth use, p<.001. Among patients who received telehealth messages, systolic and diastolic blood pressure measures (140/78 mmHg vs. 134/74 mmHg) were statistically significant at follow-up, p=.001 and p=.007, respectively. ConclusionsDigital support tools can play a valuable role in supporting lifestyle modification changes and reinforcing good diabetes self-care practices in older adults. Providing accessible tools and resources empowers adults to take an active role in their own health.