Level Of Information Technology Usage Research Articles

The Relationship between Islamic Corporate Governance, Human Governance, Usage of Information Technology and Sustainability Reporting: Comparison of Shariah Compliant Companies in Malaysia and Indonesia

This study aims to evaluate the relationship between Islamic corporate governance (ICG), human governance (HG), and information technology (IT) usage on sustainability reporting (SR) by investigating Shariah compliant companies in Malaysia and Indonesia. Data was collected from 68 manufacturing Shariah compliant companies’ annual reports for Malaysia, and 70 manufacturing Shariah compliant companies’ annual reports for Indonesia, for the year ended 2019. Descriptive and multiple regression analysis was used to analyse the data. The study found that HG Index and IT Usage Index were positive and significantly related to sustainability reporting for Shariah companies in both countries. However, ICG was not found to be significantly related to sustainability reporting for Shariah companies in Malaysia and Indonesia. This could be because the study focuses only on manufacturing companies, and in Malaysia and Indonesia, only about 24% of the companies and 13% of the companies respectively, have an ICG structure in place. The study suggests that to increase SR of Shariah compliant companies, there should be a good HG structure in place, and they should increase their level of IT usage in their business operations. Resource-Based theory can explain the relationship of IT Usage and HG to SR.

IT Usage in Logistics and Supply Chain of Thai Industry Toward Industry 4.0

The paper aims at exploring the level of Information Technology usage in managing logistics and supply chain of Thai industry. The paper investigates the level of IT usage in managing logistics and supply chain of nine industry groups, based on the database of Logistics/ Supply Chain Scorecard (LSC). Of interest are (1) data interchange coverage, (2) open standards and unique identification codes and (3) logistics and supply chain IT capacity building. By mapping the logistics potential expectation of each industry, the paper can identify the levels of IT usage in each industry. The finding is suggestive of whether any policy be made to promote or support each of these industries.

Exploratory Study of SMEs Technology Adoption Readiness Factors

The rapid technological development in recent decades has influenced the business world. One of the most developed technology is information technology. In addition to large companies, SMEs should also start using information technology to improve its competitiveness. Despite its popular perceived benefit in assisting business, the level of information technology usage in SMEs in Yogyakarta is very low. This research is conducted by using qualitative methods with SMEs in Yogyakarta as the research samples. The samples are business owners of selected SMEs in Yogyakarta who has different background in education and experience. This research focuses on their readiness and determination in implementing information technology. The research result indicates that there are many factors affecting SMEs’ readiness to adopt information technology. Based on the research result, pressure from customers has become one of the prominent factors. In addition to pressure from customer, in general ease of use, need and capital are the factors affecting the readiness in adopting information technology. Furthermore, this research also revealed that urgency factor is the main supporting factor to adopt information technology in SMEs in Yogyakarta.

IT Penetration in Micro, Small and Medium Enterprises

Information technology (IT) has become a vital and integral part of every business plan. From multinational corporations who maintain mainframe systems and databases to small businesses, IT plays an important role. The principal objective of the present research is to know the Information Technology (IT) penetration in Micro, Small and Medium Enterprises (MSME) sector. The study is conducted as field survey of 62 discrete manufacturers of MSMEs around the industrial areas of Hyderabad. Survey is conducted with the help of questionnaire designed to understand the level of IT usage (concentrating on web technology) in their day-to-day operations. Data are analyzed with the help of statistical tools and the results show that the MSME sector is resistant to Information Technology (IT) for their day-to-day operations. There is a wide scope for technological growth in MSMEs which is suitable for the sector. The final part provides some future policy framework for the sustainability of the sector.

Freight forwarding in Greece: Services provided and choice criteria

Freight forwarders are intermediary companies involved in Logistics. Their task is to manage all functions involved in transport after the buy process of merchandise is complete. The main objectives of the present work are to evaluate the criteria on which production companies choose particular freight forwarders, to point out the elements that affect quality and to differentiate services provided in various customer categories. In addition, this work presents the characteristics of freight forwarding companies that are active in the Greek market, analyzing their field of specialisation regarding various services and the profile of their manpower, as well as measuring the level of information technology usage in their operations. For the aim of this work, a questionnaire was drawn up and sent to a sample of 98 companies of the sector, selected mainly for their size and their location. Twenty‐four questionnaires were returned, covering roughly 10% of the companies in the market. The companies were asked to evaluate the various choice criteria regarding the carriers they chose to collaborate with and the criteria on which they are selected by their customers. The conclusion is that Greek freight forwarding companies consider that quality is more important for their customers than cost and that small companies seem to evaluate the price of services offered, the offering of special privileges, personal treatment and experience as relatively more important than big companies do.

Effects of IT utilization and knowledge on librarians’ IT attitudes

The paper presents the extent of information technology (IT) utilization in libraries in Pakistan together with librarians’ level of knowledge in IT and their attitudes toward IT in libraries. Primary data were collected through a questionnaire survey of 244 librarians working in libraries in Pakistan. The study revealed not only a low level of IT usage, but also a low level of IT knowledge among librarians. Analysis of relationships revealed that IT utilization in libraries, librarians’ awareness of the potential of IT, recency of attaining professional qualifications, and knowledge in IT had a significant relationship with librarians’ attitudes. The findings of the study also revealed that the level of IT utilization and the librarians’ level of knowledge in technology are good predictors of librarians’ attitudes toward application of IT in their libraries.

IT APPLICATIONS IN SUPPLY CHAIN ORGANIZATIONS: A LINK BETWEEN COMPETITIVE PRIORITIES AND ORGANIZATIONAL BENEFITS

Information technology (IT) is the backbone of supply chain management (SCM). However, selection of specific IT applications must be made in alignment with the organizations' competitive priorities. This article profiles differences between firms based on their level of IT usage focusing on organizational competitive priorities, choice of specific IT applications, and performance measures achieved.

Factors Affecting Information Technology Usage: A Meta-Analysis of the Empirical Literature

With an estimated investment of over 1 trillion dollars to date on information technology (IT) products and applications, one would hope that there exists a corresponding improvement in organizational performance and productivity. The level of IT usage has widely been accepted as an important indicator of IT success within organizations. This research synthesizes and validates the construct of IT usage using a meta-analysis. It accomplishes that by analyzing the empirical results of various studies over a period of time covering a broad scope of characteristics of both users and information systems (IS), and it examines the relation between these characteristics and the level of IT usage within organizations. In general, the results of this meta-analysis lead to the conclusion that there exists a strong and significant positive relation between the perception of ease of use and the perceived usefulness of an IT system to the actual amount of usage. Another factor that indicates a high level of IT usage is the organizational support of IT within an enterprise. Although the factors of education level, training level, and professional level were found to have a substantial effect on IT usage, the magnitude of these effects were lower than those of the perceptions of the user and organizational support. Managers and IT professionals may have a better chance of avoiding IT system ineffectiveness and even failure by paying attention to the results of this research, especially in view of the fact that it synthesized and validated the results of a significant number of empirical studies published in some of the best IS journals. Rarely do single research experiments provide definitive answers on which to base policy decisions.

An empirical study of the use of information technology to support total quality management

The importance of information technology (IT) in total quality management (TQM) has been described widely in the literature. However, empirical evidence for such a claim is still not well established. This paper has empirically explored the use of IT to support TQM processes in the Malaysian public sector. The findings reveal that the level of IT usage varies among the nine dimensions of TQM. Important innovations and information and analysis exhibit high levels of IT usage whereas quality results and supplier quality assurance are associated with significantly lower level.

Information Technology and the Nature of Managerial Work: From the Productivity Paradox to the Icarus Paradox?

Modern organizations are investing heavily in information technology (IT) with the objective of increasing overall profitability and the productivity of their knowledge workers. Yet, it is often claimed that the actual benefits of IT are disappointing at best, and that IT spending has failed to yield significant productivity gains -- hence the productivity paradox. Evidence is fragmented and somewhat mitigated. This paper argues that the current state of empirical research results from a failure to understand the interplay between IT and managerial work. It addresses this issue by analyzing patterns of association between IT usage and the nature of managerial work in different organizational contexts. Fifty-nine semi- structured interviews were conducted with middle line managers in three large companies: a Bank, a Telecommunications company, and a Utility. In addition, daily activities and IT usage were logged. The data indicate that the relationship between the level of IT usage and the nature of managerial work was stronger in the two organizations that were reorienting their strategies (Bank, Telecommunications) than in the one pursuing its existing strategy (Utility). It was also found that the pattern of the relationship between IT usage and the nature of managerial work depended on the kind of strategic reorientation implemented by the firm. For instance, in the Bank, the level of IT usage was associated with the amount of time spent by managers on information-related activities (e.g., reading reports, gathering information) and on disturbance handling activities (e.g., resolving conflicts, managing crises). In the Telecommunications company, IT usage was associated with more time spent on information-related activities and less on negotiation-related activities (e.g., discussions with colleagues on resource sharing, discussions with subordinates on performance standards). This finding suggests that heavy IT users paid greater attention to and spent more time on the roles they performed best with the technology (information-related activities), and may in fact have been embarking on an over-specialization trajectory.