Legal Protection For Consumers Research Articles

Harmonisasi Kemanfaatan dan Keadilan dalam Perlindungan Hukum Bagi Konsumen

Consumer is everyone who uses goods and / or services available in society, either for their own interests, as well as for family and other people and other living things and not for trade. In practice, of course, business actors are responsible for the goods and services consumed by consumers, and if the goods and services are in accordance with the agreement, it will provide benefits for consumers, but if it turns out that the goods or services purchased do not provide the results desired by consumers, such as experiencing damage, hidden defects, consumers have the right to ask for compensation to business actors, and given in accordance with consumer rights based on the principle of justice so that legal consumer protection can be fulfilled. The purpose of this study is to find out how harmonization of the principles of benefit and justice in providing legal protection for consumers, including in fulfilling fair compensation in resolving consumer disputes with business actors, so that in line with the principles of benefits and justice can provide legal protection for consumers and responsibilities to business actors in accordance with their respective rights and obligations.

Legal Protection Against Leakage of Traveloka Consumer Personal Data by the Company

The number of incidents of misuse of personal data for loan applications on the Paylater e-commerce platform is currently caused by the lack of a strict security system in digital companies in Indonesia. Currently, data leakage problems befall Traveloka consumers. Although some of them don't use the pay later feature in the app, they still find it difficult to get approval from banks due to having poor credit scores. This study aims to analyze legal protection efforts provided against misuse of consumer data on the Traveloka PayLater feature. The author uses normative legal research methods with a statutory approach and a conceptual approach analyzed through legal materials. Based on the results of the research, Traveloka as a service provider acts as a collector and manager of consumer data which is obliged to protect the data collected from the beginning until data deletion. Legal protection for consumers can be done both through internal legal protection and external legal protection, Internal legal protection can be done by considering the agreement between consumers and Traveloka companies and it is found that there is an exoneration clause in the agreement so that the agreement can be canceled. Meanwhile, external legal protection can be provided by sanctioning Traveloka as the collector and processor of consumer personal data following the provisions in Law Number 27 of 2022 concerning Personal Data Protection.

Agent Responsibilities in Life Insurance Marketing Practices for Legal Protection for Consumers

<span>The legislation provides legal protection to policyholders as insurance consumers. Protection of policyholders as insurance consumers is regulated in several regulations, such as the Criminal Code and the Civil Code. The Criminal Code Number 2 of 1992 concerning Business Insurance, the Criminal Code Number 8 of 1999 concerning Consumerism Protection, also regulated in the rules of the Professional Code of Agents Indonesian Life Insurance. This research aims to know whether the insurance law is sufficient to regulate the agent's responsibility to consumers in the practice of marketing life insurance and how the agents' responsibility of marketing life insurance to the protection of penalties to consumers. This research used a juridical normative method approach. This method focused on library data and was supported by field research to support existing data. The results of the research indicate that insurance, which includes the Commercial Code, the Civil Code, and Law Number 2 of 1992 concerning Business Insurance, has not been sufficiently regulated regarding the responsibilities of agents. Therefore, other regulatory agencies are needed, such as codes of ethics and professional agents (self-regulation); the establishment of draft laws or the brokering of agents into codes or laws; and consumer protection law provides legal protection to consumers through the regulation of rights and obligations to businessmen and consumers, which also regulates the responsibilities of businessmen in marketing a product, both in the form of services and goods</span>

Consumer Legal Protection Against Default in Buying and Selling E-Commerce

Introduction: E-commerce is a modern business activity that has two properties: not meeting the parties directly (nonfice) and without the need for a genuine signature by the non-signing parties. Methodology: Type of research using normative juridical research. This study used two approaches: a state approach and a conceptual approach. The primary and secondary data are sourced by qualitative methods of data analysis and the presentation of descriptive data analysis. Results and Discussions: Act No. 19 of 2016 on ITE explains that E-commerce transactions are included in responsible transactions. The legal form of protection is listed in Article 28 (1). The settlement of E-commerce transactions in dispute is carried out using peaceful means. If the line is ineffective, the consumer may sue the owner in accordance with the contents of Article 45 of the Constitution. Conclusion: Consumer law protection has two concepts: preventive and repressive legal protection. Efforts can be completed through litigation or processing of adaptation, negotiation, mediation, conciliation and arbitration)

Perlindungan Hukum Terhadap Konsumen Yang Dirugikan Dalam Transaksi Jual Beli Barang di Online Shop

The use of electronic media to function as digital data in making agreements will have an impact on the performance of companies that carry out their activities using electronic media such as the internet, but agreements made via the internet do not mean they do not cause problems. This problem is with the development of crime that utilizes the internet network, namely the rise of fraud via the internet, especially in online transactions. The government's efforts to provide consumer protection have been reflected in the establishment of Law No. 6 of 19999 concerning Consumer Protection. Where it has been regulated regarding the rights and obligations of consumers. In addition, there are rights and obligations for the seller. Therefore the authors are interested in conducting research with the title "Legal Protection of Consumers who are disadvantaged in buying and selling transactions of goods at online shops". The formulation of this problem is How to Legal Protection Against Consumers Who Are Aggrieved in Buying and Selling Transactions through Shopee E-commerce according to Law Number 8 of 1999 concerning Consumer Protection and How is Shopee's policy in protecting consumers in transactions who are disadvantaged in buying and selling transactions. This study uses a normative juridical type with a qualitative descriptive analysis focusing on secondary data. Based on the results of the study, it can be concluded that Law Number 8 of 1999 concerning Consumer Protection Law has provided efforts to protect buying and selling transactions online, namely the inclusion of rights and obligations owned by sellers and buyers that must be fulfilled. Concerning protection for online transactions at Shopee, Shopee also has various policies that refer to the provisions of Government Regulation (PP) number 80 of 2019 concerning Trading Through Electronic Systems (UU PMSE), namely Article 26 which contains the fulfillment of obligations for business actors and Article 27 which contains the provision of compliant services. The form of legal protection provided to consumers is particularly related to forms of loss such as default, unilateral cancellation, and Shopee account breaches.

Consumer Legal Protection for Patients and the Quality of Health Services in Hospitals

BACKGROUND: Health development is part of Indonesia’s national development. It is implemented by creating a social security system run by the Social Security Administrator for Health (Badan Penyelenggara Jaminan Sosial Kesehatan/BPJS Health) based on Law No. 24 of 2011. AIM: This study analyzes the legal protection for BPJS health participants who are hospital inpatients. It also discusses their rights and obligations that are yet unfulfilled. METHODS: This research uses the juridical doctrinal or normative method. This is descriptive research with a qualitative approach. RESULTS: As patients, BPJS health participants’ rights are legally protected by Law No. 36 of 2009 on Health and Law No. 44 of 2009 on Hospitals. Unfortunately, some participants often experience problems when they require hospitalization. For instance, there is usually a lack of information on the provision of treatment rooms. Another issue is that the BPJS patients often only obtain a 3-day hospitalization facility as the fee allocation from BPJS health has run out. CONCLUSION: Thus, it is concluded that there is adequate legal protection for BPJS health patients who are hospitalized both as consumers and as BPJS health participants. However, there are still issues with its application. The participants who feel harmed by the treatment may file a lawsuit on consumer protection concerning the inadequate services or a lawsuit on malpractice if there are violations.

Wanprestasi Terhadap Akta Perjanjian Pengikatan Jual Beli (PPJB) Rumah Susun yang Dibuat oleh Notaris

Property sale and purchase transactions such as flats are transactions with large nominal values. The related parties must make a binding sale and purchase agreement as a means of legal protection for both parties in the event of a default against PPJB made by a notary so that the letter becomes official and safe. This study aims to determine the causal factors, and the legal protection of default of the sale and purchase binding deed (PPJB) of the apartment made by a notary. In addition, PPJB is also a letter made by a notary and as legal protection for consumers and is officially made by a notary.

Analysis of Law no. 8 of 1999 As Legal Protection for Consumers Using Electronic Money (E-Money) at Bank Syariah Mandiri

Prospective BSM E-Money card users will not be required to register (unregistered system), which means they do not need to fill in their identity at Bank Syariah Mandiri. However, there are things that need to be considered by prospective BSM E-Money card users, namely that Bank Syariah Mandiri will not replace the balance used by irresponsible parties if the card chip is lost. This is because, in use, starter packs do not require a PIN or signature anymore. So, of course, the law needs to step in to protect electronic money users from risks that may result in major losses for electronic money users. As consumers, electronic money users can refer to legal protection in Article 1 Paragraph 2 of Law Number 8 of 1999 concerning Consumer Protection. The method used for writing this journal is a normative legal method using a qualitative approach. Given that there is no guarantee from the Deposit Insurance Agency (LPS), at least electronic card users are given equal rights and fairness, like a good relationship between ordinary bank customers and issuing banks, especially Bank Syariah Mandiri. Bank Syariah Mandiri is expected to be able to offer agreements in the use of electronic money payment instruments so that electronic money users can know their rights and obligations toward Bank Syariah Mandiri as business actors.

Legal Protection for Consumers Through Halal Certification Mandate of Law Number 33 of 2014 Concerning Guarantees for Halal Products

Legal Protection for Consumers Through Halal Certification Mandate of Law Number 33 of 2014 Concerning Guarantees for Halal Products

Legal protection for consumers whose certificates are collateralized by the developer

This study analyzes the Consumer Protection law in adequately protecting home buyers at Violet Garden, Bekasi. These consumers are faced with losing their house certificates because they have guaranteed them to a non-pawnbroker bank (Maybank). Finally, the Central Jakarta Commercial Court ruled that the developer was bankrupt because he was unable to pay his debts. The curator invites the buyer to participate in paying off the developer's debt, which amounts to approximately fifty percent of the purchase price. This investigation uses a normative juridical approach, namely a truth-seeking procedure based on the logic of legal studies from a normative point of view. The results of this study are that banks must protect consumer rights and not cause problems that result in material losses experienced by consumers. Consumers can file lawsuits because the parties responsible for this case are PT Bank Rakyat Indonesia Tbk, PT Bank Tabungan Negara Tbk, and PT Nusuno Karya, and the element of tort has been fulfilled. However, currently, there are no regulations that strictly regulate how a house can be sold by a developer so that the state can protect consumers.How to cite item: Mulia, JR., Wahyudi, E., (2022). Legal protection for consumers whose certificates are collateralized by the developer. Jurnal Cakrawala Hukum, 13(3)281-290. doi:10.26905/idjch.v13i3.8389.

Consumer Legal Protection from the Decoy Effect Through Digital Literacy

The millennial and generation Z tend to experience the negative impact of the decoy effect, so a consumer protection law is required. The purpose of this study is to demonstrate the negative impact of the decoy effect and the importance of consumer protection through digital literacy. A quantitative descriptive approach was used with millennial and generation Z research subjects who were given a choice of products using bait items. According to the study's findings, respondents are susceptible to the decoy effect, so consumers have the right to know before making a decision. The findings of this study contribute to the public's understanding and provision of suggestions or criticism, as well as to the government's formulation of consumer protection policies, particularly for the millennial and generation Z generations. The implication is that existing consumer protection laws must be flexible, rational, and based on digital literacy. Legal certainty as a form of consumer legal protection to achieve equality in an engagement as a concept for those who make transaction.

Legal Protection for Consumers in the Implementation of Electronic Trading Contracts

Destination from study this for knowing like what procedure transact sell buy in maintenance system electronic through online application and aim also for knowing like what analysis protection law moment maintenance transaction sell buy via the internet. Method approach taken is method approach normative juridical emphasis on aspect regulation source legislation the data from the secondary data it consists of from ingredient primary laws , materials law secondary and ingredient law tertiary with method data collection with through method studies library (library research ). Data analysis was performed start from hierarchy regulation legislation and opinion para expert . Results study this form how procedure transaction electronic through application topedia , open lapak , shoppe and so on . Source law contract electronics , rights and obligation perpetrator effort and buyers , developments transaction electronic as well as settlement dispute .

Films and Children: A Study of Korean Film Consumer Legal Protection

This research, which aims to describe the legal protection of children as consumers of Korean films, is based on legal research with a doctrinal approach. The main data in this study is in the form of secondary data obtained through a literature study on Korean films broadcast via the Netflix platform. Based on the discussions that have been carried out, it is known that Korean films still do not provide legal protection for children as film consumers, this is evidenced by the many scenes that conflict with Article 6 of Law Number 33 of 2009 concerning Film, such as scenes containing violence, the use of narcotics, pornography and scenes that can degrade human dignity

Legal protection for availability, quality food safety and food waste management

Legal protection for consumers from the circulation of food containing hazardous substances is increasingly felt to be very important, given the rapid development of science and technology that can have a negative impact on human behavior. The method used is to combine normative legal research and empirical legal research which is intended to be able to examine regulations relating to consumer protection and to find out the application of these regulations in society by seeking information directly, namely by conducting interviews with parties who then described in narrative form. The results of the research that have been carried out conclude that legal protection for consumers in Merauke Regency for each food product must meet food safety and quality standards by conducting laboratory tests on the food to be produced and distributed. Production Permits can be granted to business actors if they meet the requirements in the Food Law. The Health Service and BPOM also routinely monitor food and beverages circulating in Merauke so that consumers as consumers are protected from food containing hazardous substances. There are still many business actors who distribute food or drinks that are not suitable for consumption because the sanctions given are only administrative sanctions so that they do not provide a deterrent effect. polluting the environment.

The Consumer Protection Approach in Kazakhstan

Abstract The paper explores current theoretical and practical challenges on the way to improve consumer protection in Kazakhstan in the existing environment. Kazakhstan consistently implements reforms to improve the national consumer protection system, given the growing public demand for better quality services in many areas of life. The entire consumer protection system is now being restructured to secure consumer rights based on here and now principle. Theoretical conclusions and proposals for improving consumer protection legislation and law enforcement practices were based on the research findings. More specifically, new administrative, judicial, blended protection approaches, enhancing consumer protection efficiency, were suggested following generalization of European practice. The study revealed common EU approaches to transition from the conventional administrative approach to a blended consumer legal protection approach. The research findings suggested that consumers may be protected only with the effective cooperation of all state bodies and consumer organizations.

Legal Protection For Consumers On Withdrawal Of Fiduciary Objectives By Financing Companies Due To Covid 19 In Mataram City

The purpose of this study is to obtain the first description: legal protection for consumers for the withdrawal of fiduciary guarantee objects by finance companies due to Covid 19, and second: the role of the Mataram City Consumer Dispute Resolution Agency (BPSK) in resolving consumer financing disputes in Mataram City. This type of research is a normative and empirical law that examines legal materials and data. The approach used is legislation and concepts, then analyzed with qualitative description.
 Legal protection for consumers for the withdrawal of fiduciary guarantee objects by financing companies due to covid 19. The government issues a Countercyclical policy through restructuring or credit relaxation for debtors with the potential to have difficulty fulfilling their obligations; however, suppose the restructuring effort does not result in a settlement. In the case, dispute resolution is carried out based on the clauses in the agreement or credit agreement signed by the parties.
 The Mataram City BPSK resolving consumer financing disputes due to Covid 19 in Mataram City, has an essential role as a quasi-judicial institution in resolving consumer disputes out of court. This institution was born as a form of equitable distribution of justice for the community, especially consumers who have not had access to dispute resolution in the judiciary.

Legal Protection for Consumers' Personal Data in Online Shopping

In the current technological era, developments occur in all aspects of life including trading activities, namely online shopping. Online shopping began to grow and develop into a habit for the community. Mothers' shopping habits are increasingly turning to buying and selling online for more practical reasons. For modern society, especially in Indonesia, online shopping, online shopping applications, and social media have various kinds of goods or services that they want or need. the purpose of conducting this research is to analyze the legal protection of the personal data of consumers who shop online. The research used in this paper is Juridical Sociological research and uses a descriptive qualitative research approach and uses interactive analysis techniques

Consumer Legal Protection on Electronic Transactions through the Platform without the Collective Account Features by Trusted Third Parties

Consumer Legal Protection on Electronic Transactions through the Platform without the Collective Account Features by Trusted Third Parties

Perlindungan Hukum terhadap Konsumen oleh Perusahaan Pembiayaan Berdasarkan Undang-Undang Nomor 8 tahun 1999 Tentang Perlindungan Konsumen

AbstractThis research is entitled “Legal Protection of Consumers by Financing Companies Based on Law Number 8 of 1999 concerning Consumer Protection. The problem studied in this research is the legal protection for consumers by finance companies based on Law Number 8 of 1999 concerning Consumer Protection. The research method in this study uses a normative juridical approach. The results of the study were analyzed using a qualitative normative analysis method. The study results show that consumers have their rights protected, especially in Article 4 letters g and h of Law Number 8 of 1999 concerning Consumer Protection. This study concludes that business actors based on the decision of the Consumer Dispute Settlement Body Assembly to carry out the obligations as stipulated in Article 7 letter (a) of Law Number 8 of 1999 concerning Consumer Protection which determines the responsibilities of business actors. In this case, are Financing Companies must have good intentions in carrying out their business activities and implementing Article 19 of Law Number 8 of 1999 concerning Consumer Protection.Keywords: Legal Protection, Consumer Protection, Financing Company

Perlindungan Hukum Terhadap Konsumen Yang Terlibat Dalam Transaksi Jual Beli Pada Media Sosial Instagram

In online buying and selling, it can be known as e-commerce, with e-commerce, sellers and buyers can carry out transactions without meeting in person. This study aims to determine legal protection, dispute resolution and rights received by consumers in buying and selling transactions on online media. In this study the authors used empirical research methods. The data taken in the form of secondary and primary data, secondary data obtained from interviews of two informants who have cases related to purchases on Instagram social media. Primary data were obtained from Civil Laws, literature studies and various articles related to the problems studied. The results obtained from this paper that legal protection for consumers who feel aggrieved due to unscrupulous producers has been regulated in Law no. 8 of 1999. However, if the number of the irresponsible business actor cannot be contacted, the consumers who are victims will be able to make efforts to seek compensation for this matter and report it to law enforcement officials.