Abstract Although Bangladesh has adopted many digital initiatives, it continues to grapple with widespread digital disparity and social inequality. Through semi-structured interviews, this study explores the dynamics of the digital divide and the perceptions and experiences of undergraduate students in Bangladesh in ICT education and learning. The findings indicate that, despite the significant impact of the digital divide, caused by multifaceted socioeconomic inequality, ICT education has largely failed to provide students with essential digital skills. This article emphasizes the need for an effective learning environment that prioritizes three interconnected dimensions: equal access, resources, and digital literacy. By examining the interplay between digital divides and the imperative of integrating e-learning into pedagogical strategies, this study contributes to the field of educational policy and technology. Ultimately, this article advocates a digitally inclusive and student-centred digital learning environment in the technology-poor setting of higher education in Bangladesh.
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