Steel-spring floating-slab tracks (SSFSTs) are widely used as efficient vibration-damping beds, and in China, they are mainly used in subways and municipal railroads. The shear hinge is an important component that improves the stability of the line, and field research has found that the top-mounted shear hinge (TMSH) undergoes varying degrees of damage, which indirectly affects the safety and stability of line operation. In this work, we studied the causes of damage to TMSHs, designed a new TMSH structure with a rubber-pad layer installed based on modal theory and rubber-pad vibration-damping theory, and proved that the new structure can reduce the occurrence of damage by comparing it with the original TMSH structure. The main aspects of this study are as follows: Firstly, the ultimate load capacity of the existing and new TMSH structures was checked by establishing a refined finite-element model. Then, modal analysis and frequency-response function analysis were carried out based on modal theory and frequency-response function theory to reveal the causes of TMSH damage and prove that the new structure can effectively delay damage. Finally, the modal and vibration patterns of the two structures were obtained via indoor hammering tests and compared with the simulation results. The results show that the two TMSH structures are in line with the strength requirements, and the existing TMSH damage mainly results from the resonance between its natural frequency and the high-excitation frequency of the floating slab under long-term cyclic train loading, causing high-frequency vibration fatigue damage. It is also demonstrated that the new structure can effectively reduce the natural frequency of the TMSH so that its value is located in the region of low vibration on the floating slab. The excitation vibration levels of the TMSH mounted on the curved section of the 4.8 m floating slab and the 3.6 m floating slab were reduced by 9 dB and at least 3 dB, respectively. After adding rubber pads located in the 400–3000 Hz floating-slab high-vibration-level region of the TMSH damage-prone parts, the amplitude reduction, including lateral excitation of damage-prone parts, resulted in a vibration amplitude reduction of more than 30 dB. However, the vertical excitation of the mid-end and rear-end bolts slightly increased their amplitudes, whereas the shear-rod amplitude was reduced by 48 dB, and the front-bolt amplitude was reduced by 5.28 dB. The natural frequency and vibration pattern obtained from the hammering test were consistent with the simulation results, and the reliability of our conclusions was verified from both experimental and simulation perspectives.