Purpose Mountain metro vehicles have unique wheel wear characteristics due to the complex flat and longitudinal lines. With a combination of flat and longitudinal curved tracks, the traction and braking conditions are more frequent in mountain metro vehicles. This paper aims to analyze the wheel wear characteristics of mountain metro vehicles in complex flat and longitudinal lines. Design/methodology/approach A dynamic model of the mountain metro vehicle and a wear model are established to analyze the dynamic and wheel wear characteristics of mountain metro vehicles. The wheel wear law of mountain metro vehicles under complex track conditions is analyzed, and the suppression measure based on variable stiffness rotary arm nodes of mountain metro vehicles is proposed. Findings The results showed that the maximum wheel wear depth without considering the ramp track and considering the ramp track are 3.283 mm and 3.717 mm, respectively; the maximum wheel wear depth increases by 13.2%. Wheel wear can be effectively suppressed by the variable stiffness rotary arm model, and the maximum wear depth of the wheel profile is 3.316 mm, which is reduced by 10.79% compared with the constant stiffness model. Originality/value A dynamic model of a mountain metro vehicle is established, and the metro vehicle wheel wear under the large ramps under the traction and braking conditions is analyzed, and the metro vehicle wheel wear suppression measure based on variable stiffness rotary arm nodes is proposed. Peer review The peer review history for this article is available at: https://publons.com/publon/10.1108/ILT-07-2024-0247