Land Office Research Articles

Peran Inspektorat Daerah Dalam Rangka Pengawasan Penyelenggaraan Pemerintahan di Semarang

Implementation of Village Law no. 6 of 2014 had a positive impact by disbursing quite large funds to villages throughout Indonesia. As a village head, a village head must be able to carry out management functions, namely planning, organizing, implementing and supervising so that his village progresses. This research uses a literature study method looking at various journals and other reading sources. Based on the research results found, the Semarang City National Land Office knows and understands the positive fictitious rules, but they cannot be fully implemented because the office has standard operational rules (SOP) which must also be obeyed. followed. obeyed. The application of positive fictitious provisions in practice is still not very effective in improving the quality of public services. The effect of positive fictitious orders seems to be to make state managers leave because they conflict with institutional SOPs. There are several obstacles in implementing this provision, including that state institutions and/or government officials and the public do not understand this provision properly and correctly, and court decisions that grant the petition cannot be trusted in practice. This decision offer again contradicts the SOP of each institution. The solution to the various obstacles is the need to deepen understanding of positive fictitious regulations for both the authorities and the public, and the need to design government regulations that provide more detailed and more enforceable implementation guidelines.

Effect of pachinko parlour openings and closings on neighbourhood income-generating crimes in Japan: 6.5 years of observations

BackgroundElectronic gambling machines (EGMs) in gambling venues cause gambling-related harm and are a public health concern. This study focused on pachinko parlours as gambling venues and income-generating crimes as gambling-related harm. We aimed to verify whether income-generating crime rates increase in proximity to pachinko parlours and during the opening and post-closing periods of pachinko parlours relative to the pre-opening periods.MethodsWe used crime records spanning 6.5 years, including data on the opening and closing days of pachinko parlours for 6.5 years. We also sampled the addresses of convenience stores, bowling alleys, and households with official land prices all over Japan. The dependent variable was the daily income-generating crime incidence rate. Areas within 0.5 km, 0.5–1 km, 1–5 km, and 5–10 km radii of the pachinko parlours were the independent variables. The pre-, opening-, and post-closing periods of the pachinko parlours were also independent variables. The covariates included the number of convenience stores and always open pachinko parlours near pachinko parlours. Data were analysed using an analysis of variance (ANOVA) and covariance (ANCOVA). We also used differences-in-differences analysis (DD) to reveal the increase in income-generating crime rates in neighbourhoods exposed to the opening or closing of pachinko parlours.ResultsThe daily income-generating crime incidence rate was significantly higher in areas within 0.5–1 km and 1–5 km radii of pachinko parlours than in those within 0.5 km and 5–10 km radii of them. The daily income-generating crime incidence rate was also significantly higher during the opening and post-closing periods than during the pre-opening period, even when controlling for the number of convenience stores and always open pachinko parlours. In particular, fraud crime rates increased with the opening and closing of pachinko parlours.ConclusionsThe highest income-generating crime incidence rate was observed within a 0.5–1 km and 1–5 km radius of pachinko parlours. The opening of pachinko parlours also increased income-generating crime incidence rates, which increased after closing. Pachinko parlours are considered to be creating public harm because the corporate activities of these parlours make the youth in their neighbourhood perpetrators of fraud and older adults its victims. Future research should examine the current findings using official crime records.

Historic channel dynamics of a highly developed dryland river

AbstractUnderstanding how river systems adjust to hydrologic alterations is critical to sustainable river management. Remote sensing and geographic information systems (GIS) provide a reliable and cost‐effective approach to studying river adjustment, including the possible attainment of dynamic equilibrium. We used this approach to study the highly managed lower South Platte River in northeastern Colorado, USA. We assessed the active channel (inclusive of open water, sand bars and adjacent sparsely vegetated areas) in three 30 km study sections, using General Land Office (GLO) maps circa 1870, and a time series of eight sets of aerial photographs from 1941 to 2015. In the GLO surveys, the active channel was 72–80% larger and 65–85% wider than in the later aerial photographs. Mean daily discharge in the prior photo interval was the strongest hydrologic predictor of channel area, while mean June daily discharge was the strongest predictor of channel width. Maximum daily discharge was the only significant predictor of lateral movement of the main channel. The highest rates of channel movement occurred when the primary channel switched locations to occupy a pre‐existing secondary channel. An average of 17% of the total active channel area was persistent, defined as consisting of channels at ≥7 of the eight photo years, and there was a narrow, persistent active channel throughout 68–72% of the length of each section. Thus, the location of the river has been stable since 1941, though flanking the channel location were areas of the active channel that were more temporally dynamic. After 1956, the post‐development lower South Platte River channel planform achieved a state of dynamic equilibrium, fluctuating thereafter within a relatively narrow range of values. As conditions in the basin change in the future due to increased municipal and industrial water demand and climate change, we can expect the river to also change.

Implementation of Guidance and Supervision Functions for Land Deed Officials at the Tangerang District Land Office

In the Tangerang Regency area, the task of fostering and supervising the Land Deed Official is carried out by the Tangerang Regency Land Office with the hope that the implementation of the Land Deed Official's professional duties can be achieved optimally and minimize violations of the law in carrying out their duties. For this reason, it is necessary to know the extent to which the implementation of the guidance and supervision function of the Land Deed Officials in Tangerang Regency is carried out. This research was using normative juridical research, library law research supported by interviews, with the nature of analytical descriptive research which is expected to obtain a systematic and detailed description of the problems to be studied, then it can be concluded in this study that the guidance and supervision of Land Deed Officials in Tangerang Regency has not been implemented properly and optimally. This is due to the factor that the area in Tangerang Regency is very large and has more than 400 Land Deed Officials which is not comparable to the guidance and supervision resources owned by the Tangerang Regency Land Office personnel. Another factor that becomes an obstacle is the rules that tend to be weak, do not provide strict sanctions, such as the existence of a Land Deed Official who does not submit reports on the making of his deed on a regular basis. Suggestions and recommendations for this research are in the form of perfecting rules and provisions for stricter sanctions as well as scheduling systematic guidance and supervision by the Tangerang District Land Office.

JURIDICAL REVIEW OF THE TRANSFER OF LAND OWNERSHIP RIGHTS THAT ARE TRADED BY PLOT IN SUMBAWA REGENCY

The research entitled "Juridical Review of Transfer of Land Ownership Rights in Kapling in Sumbawa Regency" aims to find out the process of transferring land ownership rights that are traded in kapling at the Sumbawa district land office, to find out the legal certainty of ownership of land plots that are traded in Sumbawa district. The approach methods in this research are Normative and Empirical, the normative approach is a document study, and Empirical research is one type of legal research that analyzes and examines the operation of law in society. The results of this study conclude that the registration of transfer of rights to land plots is held at the National Land Agency (BPN Sumbawa Regency) while the process of buying and selling land plots itself is held before a Notary / PPAT to obtain an authentic deed. and the process of transferring ownership rights to land plots that are traded, which includes using PPAT services, checking certificates to BPN, submitting proof of payment of SPPT PBB, submitting seller and buyer documents, signing the sale and purchase deed. The process of selling and buying before a Notary / PPAT is clear that there is legal security for the land plot being traded and gets legal protection in the event of a problem / dispute. Meanwhile, if the process of buying and selling land plots is carried out under the hand, then the lack of witnesses in the transaction process takes place because it is not through the presence of a Notary / PPAT.

RESOLVING “LOT LIDI” PROPRIETORSHIP THROUGH THE NATIONAL LAND CODE: A GROUNDBREAKING PRELIMINARY ANALYSIS

The issue of land subdivision conflicts, specifically "lot lidi," remains unresolved. To date, the rights of “lot lidi” purchasers are not safeguarded under the National Land Code (NLC) due to the failure to register buyers' names in the documents of title. This study aims to devise a method for registering buyers' names in the documents of title from a land law perspective. The objective is to identify existing land laws that can address the proprietorhip issues of “lot lidi”. The scope of this study focuses on resolving “lot lidi” issues through current land laws that can be implemented by the Land Office and State Authorities. Additionally, the study specifically addresses “lot lidi”, which are alienated lands categorized as agricultural and illegally subdivided through unapproved sketches for residential plots. The research also examines the sale of “lot lidi” outside the framework of NLC, which prevents the registration of buyers' names in the documents of title due to legal prohibitions on such transactions. This qualitative study employs literature review and semi-structured interviews with respondents from land administration, legal officers, legal practitioners, and academics. The findings reveal ten (10) provisions within the NLC that can be referenced to develop a method for resolving “lot lidi” proprietorship. The study's results yield two (2) main outcomes: first, a detailed breakdown of provisions based on three (3) stages—application, approval, and registration; second, specific attributes within each stage that are organized to be easily understood. Ultimately, the existing provisions for resolving “lot lidi’ and their details can be extracted to guide stakeholders in developing solutions for “lot lidi” proprietorhip issues.

AKIBAT HUKUM TERHADAP SERTIFIKAT HAK ATAS TANAH YANG TUMPANG TINDIH

Legal efforts to facilitate referrals to plots of land so that good land management can be carried out. After the land registration has been completed according to the stages carried out, a Principal Rights Certificate is issued. This is proof of ownership and is considered strong evidence of the physical and legal data contained therein as long as the physical and legal data is still maintained. The data is in accordance with information from relevant survey documents and land legal documents. A certificate as proof of land ownership after being registered at the Land Office of course brings legal certainty to the holder. However, in fact there are several cases where the certificates overlap, such as in the case that was decided in decision number 32/G/2023/PTUN SBY ​​between Sri Wulandari and the Head of the Batu City Land Office and I Made Artawan. Legal certainty regarding land ownership is by registering the land owned by each person, because based on Article 1 paragraph (1) of the Basic Agrarian Law, by registering the land we own, this guarantees legal certainty for the land owner and is proven by the issuance of a land title certificate. This land ownership certificate has strong evidentiary value as long as the land procurement and registration is carried out according to established procedures and there are no clerical defects in the land registration. Article 32 (2) PP Regulation Number 24 of 1997.

Tinjauan Yuridis Jual Beli Tanah Warisan Tanpa Sepengetahuan Ahli Waris Yang Lain dalam Kitab Undang-Undang Hukum Perdata (Studi Kasus Putusan Nomor 10/Pdt.G/2019/PN Lbt)

This research discusses the juridical review of the sale and purchase of inherited land without the knowledge of other heirs in the civil law code. This research method uses normative legal research methods, namely library research methods. The results of this study indicate that the transfer of land rights through sale and purchase or inheritance and other legal events are in accordance with applicable regulations, namely the Basic Agrarian Law and Government Regulation No. 24 of 1997 to create legal certainty and justice for severe parties, all legal acts or legal events need to be contained in an authentic deed made before a Notary / PPAT and registered with the land office so that the legal act is valid and has legal force in order to avoid legal problems and disputes, as well as an analysis of the basis for the judge's consideration in Decision Number 10/PDT. G/2019/PN LBT the plaintiff's lawsuit was declared unacceptable or rejected because the main petitum of the lawsuit was rejected, the next petitum was also rejected because it was assessor / following the granting of the main petitum of the lawsuit regarding the unlawful act of the defendants was declared unacceptable.

Assessment of Land Service Quality Dimensions Based on Community Perceptions

Objective: The objective of this research is to assess the land service quality dimensions based on the community perceptions. Theoretical Framework: TERRA dimensions (Tangibility, Empathy, Responsiveness, Reliability, and Assurance) are used to assess the land service quality based on the community perceptions. Method: The descriptive assessment was conducted to the perceptions of 300 respondents of the community as the customers of land services at two land offices in West Java, Indonesia. The data were collected by the questionaires and analyzed by Weight Mean Score to count the mean of all options of respondents then qualitatively interpreted. Research Results: The community perceives the good result of the land service quality based on TERRA dimensions. The comparative assessment based on TERRA dimensions indicates that the community has highest perceptions on empathy and then tangibility, whereas the community’s lowest perceptions are reliability and then responsiveness and assurance. Research Implications: This research contributes to the body of knowledge by knowing the TERRA dimensions of public service quality. The two land offices in West Java, Indonesia, demonstrate a commitment to improve the land service quality. Research Originality: This research modifies ServQual model from RATER to TERRA. TERRA dimensions assume that the community as customers perceives the land service quality starting from tangibility, the provision of services focuses on answering the problems faced by the community (empathy) in fulfilling the needs of the community (responsiveness), and then the quality is followed by reliability and assurance.

Assessment of Service Quality Perception Gap between Service Seekers and Service Providers of Land Services in Rwanda

Purpose: This study aimed to assess the determinants of customer satisfaction from the perspective of service seekers and service providers using SERVQUAL. Methodology: the study employed both quantitative and qualitative research approaches. The survey method was used to collect primary quantitative data. Probability sampling was employed to select both service seekers and service providers. 422 service seekers were randomly selected from a list of 53,158 people. 45 service providers were also randomly selected from 416 land officers. A data collection tool was developed for service seekers and customized for service providers. The validity of the research tool was tested and the results showed a P-value of 0.00. Cronbach’s Alpha calculation was employed to test reliability and resulted in an output of 0.932 > 0.7 which shows excellent reliability. Key informant interviews were also conducted with purposively selected respondents to collect their opinions on service quality to complement the quantitative data. Findings: From the perspective of service seekers, the findings showed that the five service quality dimensions are positive and significant predictors of satisfaction. The data from the service providers show that only empathy is a positive and significant predictor of satisfaction whereas, the other four dimensions are positive but less significant predictors of satisfaction. The study results revealed a discrepancy between service seekers and service providers in the dimensions that predict the satisfaction of customers with land services more than others. Contribution to Theory, Policy, and Practice: Understanding the perception gap allows service providers to adjust their approaches to service delivery design to be more customer-focused. The study also informs policymakers where to focus efforts to enhance the quality of services. The unique aspect that this research puts forward is the comparison of the data from both service seekers and service providers to show similarities or differences in their understanding of which dimensions predict the satisfaction of customers more than others. The study recommends continuous collection of feedback from service seekers to help bridge the perception gap in what predicts satisfaction of service seekers.

ANALYSIS OF PARTIAL COMMUNITY REJECTION OF THE COMPLETE SYSTEMATIC LAND REGISTRATION PROGRAM WITH COMMUNITY PARTICIPATION (PTSL-PM)

The Ministry of Agrarian Affairs and Spatial Planning/National Land Agency has created a national priority program called the Accelerated Complete Systematic Land Registration (PTSL) as regulated in Ministerial Regulation ATR/BPN No. 6 of 2018. The PTSL program will be implemented throughout the Republic of Indonesia with the aim of accelerating the provision of legal certainty to all land rights holders, thereby helping to prevent land disputes in the community. The research contribution is the identification and analysis of the reasons why some members of the Mundu Pesisir Village community reject the PTFL-PM program. The study found that the response of the community to the program was very positive. However, there are internal family barriers to its implementation. Strategies of the Cirebon Regency Land Office and the Land Data Collector at the Land Office to Ensure the Proper Implementation of the Program are discussed.

EVALUASI KEBIJAKAN PENGADAAN TANAH DI KABUPATEN BANDUNG

This research aims to evaluate the success of land procurement policies in the Jakarta-Bandung High-Speed Railway Development Project carried out by the Land Office of Bandung Regency. The method employed is a qualitative approach using a descriptive method that delineates specific circumstances from the emerging facts during the research process without altering the observed phenomena. The evaluation encompasses several indicators, including Inputs, processes, Outputs, and outcomes. Several issues identified include suboptimal planning, constraints in land relocation, land acquisition methods following a Business to Business (B to B) pattern, community dissatisfaction, delayed land payments, land measurement errors, insufficient comprehensive socialization, and inadequate coordination in addressing on-site issues. The research findings indicate that the implementation of Land Procurement Policies for the Jakarta-Bandung High-Speed Railway Development Project by the Land Office of Bandung Regency has yielded moderately satisfying results across most indicators. However, shortcomings exist in slow and unclear information dissemination to the public, low intensity in policy socialization influenced by third parties directly engaging the community, coordination and authority overlap issues between policy implementers and project executors, challenges in facility relocation, emerging land disputes, and additional land route adjustments beyond the initial planning requiring further attention. Hence, it is recommended to enhance information distribution and broader, more intensive policy socialization, improve coordination and collaboration with relevant parties, implement structured dispute resolution, and enhance precision in reviewing planning documents. Keywords: Policy Evaluation; Land Procurement; High-Speed Railway.

Environmental Sustainability Analysis of Land Use/Land Cover Change Using the WEI Index: Application to the Municipalities around the Doñana Area in Spain

This paper presents a novel definition of the Weighted Environmental Index (WEI) specifically adapted to integrate with the official land use and land cover (LULC) cartographic historical database employed in Andalusia. This adapted WEI framework was applied to investigate land use changes within municipalities surrounding the Doñana area (South of Spain). The analysis focused on the period 1991–2016, with a detailed examination of land use modifications in thirteen individual municipalities. The results demonstrate the WEI’s adaptability in incorporating information from diverse databases. Furthermore, they highlight the importance of integrating the analysis of WEI evolution over time. This combined approach facilitates a deeper understanding of the socio-economic and environmental drivers influencing land use changes in municipalities around the Doñana area. The findings reveal a sustained decrease in WEI values over the analyzed period. This decline is attributed to the expansion of irrigated cropland at the expense of rain-fed agriculture. Additionally, a significant increase in greenhouse surface area was observed. This intensification of agriculture has contributed to aquifer overexploitation, with potential environmental consequences for the Doñana area.

Juridical Review of Replacement Certificates of Land Rights Due to Loss at the Medan City Land Office

An application for a replacement certificate can only be made by the party whose name appears as the right holder in the land book at the local land office. An application for a replacement certificate cannot be made if the name of the party is different from the name of the right holder in the land book. If the right holder listed in the land book has died, the application can be made by his heirs. The application must be accompanied by valid supporting documents, such as a Certificate of Death from the right holder and a Certificate of Heirs and Heirs. The formulation of the problem in this research is How is the Procedure for the Implementation of the Issuance of Land Rights Substitute Certificates at the Medan City Land Office. How are the obstacles and efforts faced by the Medan City Land Office in the Implementation of the Issuance of Replacement Certificates of Land Rights that are lost. The type of research used in this research is juridical-empirical. Juridical-empirical research is legal research on the enactment or implementation of normative legal provisions directly on each specific legal event that occurs in society. An application for a replacement certificate due to loss can only be submitted by the party whose name is listed as the right holder in the relevant land book or another party who is the recipient of the right based on a PPAT deed or an excerpt of minutes of auction, deed, letter and power of attorney. If the right holder or beneficiary has died, an application for a replacement certificate can be submitted by his heirs by submitting a letter of proof as an heir.

Pelaksanaan Pelayanan Publik Hak Tanggungan Terintegrasi Secara Elektronik Oleh Kantor Pertanahan Kota Jambi

The Ministry of Agrarian Affairs and Spatial Planning/National Land Agency has launched electronic land services. The electronic service in question is electronically integrated mortgage rights (HT-el). With land services through an electronic system that is easy to use, it is the aim of the Ministry of Agrarian Affairs and Spatial Planning/National Land Agency to remain competitive in the digital era and help the community. The aim of this research is to determine the implementation, obstacles faced, and efforts made by the government in implementing electronic mortgage rights. The research method used is empirical juridical, through a socio-legal-research approach. The data sources used in this research are library data from laws, books, journals and the internet; Field data comes from interviews with related parties. Land office counters are no longer needed because HT-el services are all done online. This is a significant achievement of the Ministry of ATR/BPN in its efforts to improve the efficiency and quality of land services through implementing the e-Government concept. Based on the research findings, it can be concluded that the Jambi City Land Office has followed the process contained in the ATR/BPN Ministerial Regulation Number 5 of 2020 and HT-el technical instructions Number 2 of 2020 in implementing HT-el. Even though there are several obstacles, including system problems, inappropriate application files, unverified land parcel data, and SPS payments outside working hours, implementation continues.

Dispute Resolution on Overlapping Land Certificate Through Mediation Based on The Regulation of The Minister of Agrarian Affairs And Spatial Planning Number 11 Year 2016

This study has the purpose of examining and analyzing mediation efforts in resolving land ownership disputes at the Bekasi City Land Office. In addition, it also analyzes the legal protection for parties to land disputes based on the Regulation of the Minister of Agrarian Affairs and Spatial Planning Number 11 of 2016. The research method used is normative juridical research method. The normative juridical research method is a legal analysis based on legal norms, principles, and doctrines. The results showed that the application of mediation in land ownership disputes at the Bekasi City Land Office has not been effective enough. In 2017-2020, the Bekasi City Land Office was only able to resolve disputes through mediation with a limited number of cases. This is due to external and internal obstacles experienced by the section for controlling and handling land disputes. In addition, legal protection in resolving land disputes at the Bekasi City Land Office is actually not enough to provide legal protection, because the results of the mediation carried out are still not optimal. Internal and external obstacles experienced, causing repressive legal protection has not been fulfilled for the parties to the dispute.

Legal Validity Of Power Of Attorney To Sell Which Is Preceded By A Sale And Purchase Binding Agreement On The Transfer Of Land Rights (Sales And Purchases)

This research aims to examine and analyze the legal validity of the Power of Attorney to Sell, which is preceded by a Sale and Purchase Binding Agreement, in the implementation of the Deed of Sale and Purchase if the person giving the power of attorney dies. This research uses normative research methods, is perspective-based, uses a statue approach and a conceptual approach conceptual approach, and the types and sources of data used are primary legal materials, secondary legal materials, and tertiary legal materials. Data collection techniques are carried out through literature studies and interviews, and qualitative data analysis techniques are used. The results of this research show that the legal validity of the Power of Attorney to Sell, which is preceded by a Sale and Purchase Binding Agreement, in the implementation of the Sale and Purchase Deed if the person giving the power of attorney dies is still valid and legal, so that the buyer has legal certainty to carry out the Transfer of Land Rights with reference to the Deed of Sale and Purchase Agreement and Power of Sale. The power of attorney to sell given by the seller to the buyer is a power of attorney that cannot be withdrawn or terminated for any reason. So if all the requirements have been fulfilled, then the process of making a sale and purchase deed can be continued before the PPAT, and transferring the name of the certificate at the land office should proceed as it should even if the person giving the power of attorney (the seller) dies.

Implications Of Electronic Integrated Mortgage Rights Registration If The Guarantee Owner Dies

Service public-based technology from the Mortgage Rights system electronic expected can give convenience for user system that, will but in its implementation Not yet walk in a way maximum. Problems arise if the owner guarantee dies during the mortgage​​ in a way electronically registered. This Study’s objective is to know the implications of Integrated Mortgage Rights registration​ in a way electronically if the owner guarantee dies. Study This is study law normative. Data used in the study This is secondary data. Collected data is then analyzed in a way descriptive qualitative with the use statute approach or approach legislation. Research results this if the owner guarantee died when the Mortgage Rights were registered in a way electronics, cause Number Identity Population owner guarantee in system Registration of Mortgage Rights No registered. This matter is causing mortgage rights not to be born. Because the creditor​ did not get guarantee certainty law when the Deed Granting Mortgage Rights was already signed through a power of attorney to impose mortgage rights because the APHT cannot registered to the Land Office.

Mapping the Key Actors of Rural Land Conflicts in Bangladesh

Conflicts over rural land have plagued Bangladesh since its independence. Rural land issues continue to remain unresolved, and violence related to land is still on the rise. The investigation of those engaged in these disputes and the dynamics of their relationships, however, has received very little attention. The current study maps those involved in land conflicts and their relational interplay in the context of rural Bangladesh. The study utilizes qualitative method of data collection including KII interviews, focus group discussions, and expert interviews. Through purposive sampling, key informant interviews and focus group discussions involved a group of relevant stakeholders in land conflicts in the study areas who provided needed information, ideas, and insights on land issues in the area. The study finds that the power structure of the village affects benefit distribution and the resolution of land disputes. Local political leaders and "Matbors" have an impact on how disputes are resolved. Law enforcement authorities are ineffective at resolving violent conflicts, and corrupt land office staff are also of no help, prolonging such conflicts. The study suggests holding workshops on empathy-building, digitizing land management, and enhancing the court system to lessen disputes amongst stakeholders in rural Bangladesh.

The Influence of Workload on the Performance of Banjarmasin City Land Office Employees Through Motivational Mediation

Workload is an important factor that can influence employee performance. Excessive workload can cause stress and fatigue, which can reduce employee performance. On the other hand, motivation can be a determining factor in improving employee performance. High motivation can encourage employees to work harder and be more productive. This research aims to determine and analyze the effect of workload on performance by mediating motivation among Banjarmasin City Land Office Employees. This research method uses a questionnaire of 40 Banjarmasin City Land Office employees as samples and the sampling technique used is purposive sampling with judgment sampling type. Data analysis uses the SEM-PLS (Structural Equation Modeling - Partial Least Square) method which is processed with the SmartPLS Program. The results of this research conclude that the workload variable has a significant negative effect on the performance variable, the workload variable has a significant positive effect on the motivation variable, the motivation variable has a significant positive effect on the performance variable, and the workload variable has a significant positive effect on the performance variable with the mediation of the motivation variable.