Purpose: The purpose of this study is to investigate and address the challenges faced by disability grantees in South Africa, particularly focusing on the disbursement of disability grants by the South African Social Security Agency (SASSA). Through qualitative analysis and theoretical frameworks grounded in transformative paradigms, the study aims to understand grantee experiences and perceptions across different provinces. By identifying key issues such as inadequate grant amounts, poor living conditions, and bureaucratic hurdles, the study seeks to provide insights that can inform policy improvements and institutional reforms within SASSA. Ultimately, the goal is to enhance the effectiveness of disability grant disbursement, alleviate poverty, promote economic transformation, empower individuals, and foster sustainable communities in South Africa.
 
 Theoretical framework: This study uses the Theory of Change and Critical Theory to analyze the disability grant disbursement system. Theory of Change (ToC) helps identify change drivers and interventions, while Critical Theory (CT) examines power dynamics and systemic barriers. This comprehensive analysis aims to foster positive change at individual and systemic levels.
 
 Design/Methodology/Approach: This study uses a qualitative research approach, grounded in transformative paradigms, to explore the challenges and opportunities related to disability grant disbursement in South Africa. Participants were selected from three provinces, and data was collected through in-depth interviews, focus group discussions, and document analysis. Thematic analysis was employed, and ethical considerations were taken to ensure participant well-being.
 
 Findings: The study reveals the challenges faced by disability grantees in South Africa, including inadequate grant amounts, poor living conditions, lack of support services, system disintegration, financial exploitation, abuse and family dynamics, and bureaucratic processes. These issues highlight the need for policy reforms and institutional interventions to promote social inclusion and economic empowerment, highlighting the systemic issues and injustices inherent in the disability grant disbursement system.
 
 Research, Practical & Social Implications: This study provides insights into disability grant disbursement systems in South Africa, offering theoretical advances and methodological insights. It informs policy recommendations for improving the system, guiding organizational interventions and capacity-building initiatives. The findings also promote social welfare, empowerment of vulnerable populations, and the promotion of social justice, highlighting the importance of addressing these challenges.
 Originality/Value: This study provides a unique perspective on disability grantees in South Africa, integrating Theory of Change and Critical Theory. It conducts a comparative analysis across three provinces, identifying common challenges and contextual factors. The study offers practical implications for policy reform and contributes to the scholarly literature on disability grant disbursement systems.
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