Recognizing the growth of inequality as one of the main social and economic problems of our time. The author concludes that it is natural and caused by a radical reformatting of the economy influenced by digital technologies. The article examines the organizational and technological changes in the modern economy, influenced by digitalization, in terms of their impact on labor relations and the restructuring of the modern labor market. The paper aims to study the mechanisms of the inequality formation in the labor market and the peculiarities of the social and labor sphere functions in the new economic reality. Employment, as a connecting link between economic and social processes, has been chosen as the main category of scientific analysis, which makes it possible to understand the essence of the ongoing transformations, as well as their social consequences. These transformations can be implemented using software automation of business processes. From the economic point of view, it allows you to significantly increase labor productivity, from the social point of view, it helps to reduce the demand for labor and labor costs. Automation of individual business processes turns out to be a socio-technological prerequisite for the “platformization” of employment and the emergence of crowdworking platforms that institutionalize this process. The increasingly widespread employment platform, which fundamentally changes the relationship between employers and workers, reduces social protection for the latter and leads to the segmentation of the previously egalitarian labor market. Under the influence of digitalization of business processes, labor relations are being transformed from social into computer algorithms, and the “employee” becomes a “user of mobile applications”. The article highlights the stages of business automation and examines its impact on employment and the nature of social and labor relations from the organizational, technological, political, economic and macroeconomic perspectives. In addition, the social consequences of digital transformation of business processes are analyzed in relation to the conditions of specific business activities – the manufacturing sector and the service sector. The author concludes that the digitalization of business processes affects the change in the nature of social and labor relations indirectly – through a decrease in demand for labor and structural changes in employment. Understanding the essence of this process is important for identifying the root causes of the inequality in the modern labor market, and the conclusions of the research may be useful when choosing options of state policy aimed at eliminating its most acute consequences.